Our bee doorstop is light enough to handle and move easily, yet heavy enough to hold open old, heavy doors. It fits in really well in our historic house/event venue. Shipping was prompt. We are in the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Brilliant customer service. Almost instant replies, changing my order wasn't a problem, and the quality of the pieces is top notch. Arrived quickly and well packaged. Brass 🐝 gets 5 🌟
I ordered the brass bee door handles and they arrived very promptly, fabulous service, incredible quality and frankly I absolutely love them. I will definitely be shopping at Brass Bee again soon
Reakcja na opinię
I’m really pleased with this brass bee door knocker—it’s such a charming and unique addition to my front door. The detailing on the bee is beautiful, with a lovely vintage feel that stands out wi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z akcesoriami żelaznymi
- Sklep dla majsterkowiczów
- Sklep żelazny
- Sklep z wyposażeniem domowym
- Sklep z artykułami domowymi
- Sklep z oświetleniem
O Brass Bee
Napisane przez firmę
SHOP SWITCHES & SOCKETS
SHOP DOOR KNOCKERS
SHOP DOOR NUMBERS
SHOP CABINET HANDLES
SHOP KEYRINGS
SHOP COAT HOOKS
SHOP DRAWER KNOBS
SHOP HOMEWARE
SHOP HARDWARE
SHOP WREATH HANGERS
SHOP WELLY STANDS
An innovative and creative hardware brand with a wide range of unique and stunning homeware products. From sleek and modern door knockers to uniquely designed kitchen handles and pulls.. Our copyrighted designs are unique to Brass bee so you can rest assured that your Brass bee door knocker will stand out from the rest. Door knockers are a quirky, aesthetically pleasing and functional way to decorate your door. With bees, butterflies, owls and more, you can find an animal door knocker to suit any type of door or personality. Additionally creating a great talking point for guests, you can find our solid brass animal door knockers in a range of colours and finishes.
Free UK express shipping on all orders over £100
Dispatched the same working if ordered before 2pm
Free UK express shipping on all orders over £100
Dane kontaktowe
Morpeth, Zjednoczone Królestwo
- 01670343566
- hello@brassbee.co.uk
- brassbee.co.uk
4,9
Doskonała
3 tys. recenzji
Odpowiada na 90% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lovely door number
Just moved into my new home and was looking for a quality house number for my composite front door.
Did a bit of research and came across Brass Bee. They had a fantastic range of products and customers reviews convinced me to purchase from them.
I am really pleased with my purchase and delivery was super quick. The door number is far superior to anything you can purchase in your usual High street DIY store and made with a high quality finish. It is also a good size so stands out from other numbers on the street and has and individual character to it.
I also liked the fact that company are going to plant a tree following my purchase.
Would recommend Brass bee and will definitely purchase products from them in the future.
10 stycznia 2026
Odpowiedź od Brass Bee
Thank you so much for taking the time to share such a thoughtful review. It means a lot to hear that our Brass Bee door number made a great first addition to your new home.
I’m delighted that the quality, finish, and size all lived up to your expectations, and that it stands out just the way you hoped. We put a lot of care into our designs, so knowing it offers something special compared to the usual high street options is wonderful feedback.
Thank you again for your recommendation and your support. We’d be thrilled to welcome you back anytime you need something new for your home.
Many Thanks Brass bee
Bought 2 gang light switch
I bought a 2 gang light switch but got a bit confused with the wiring. James from the company talked me through it. Great product and after sales support. Thanks James. I shall be ordering more for the rest of the house
12 stycznia 2026
Odpowiedź od Brass Bee
Thank you so much for your lovely message. I'm really glad to hear the 2‑gang switch is working well for you in the end. James will be delighted to know his guidance helped get everything sorted.
We truly appreciate your kind words about the product and our after‑sales support. It means a lot.
Many Thanks Brass bee
Odpowiedź od Brass Bee
Thank you so much! I’m thrilled to hear your bumblebee arrived safely and that you love it. Your support truly means a lot!
Many Thanks Brass bee
Perfect experience
Really quick delivery, good but not wasteful packaging!
The item arrived in good condition and was easy to install. Really pleased with it would highly recommend. Perfect finishing touch to our new door.
5 stycznia 2026
Odpowiedź od Brass Bee
Thank you so much for your lovely review! I’m really glad to hear the delivery was quick and the packaging hit the right balance. It’s great to know the item arrived safely and was easy to install. Hearing that it’s the perfect finishing touch for your new door genuinely makes my day.
Thanks again for recommending our shop, it means a lot.
Many Thanks Brass bee
Extremely poor product quality that only looks “premium”. Deeply disappointing
I purchased several Brass Bee switches and sockets from their retail partner, because the designs looked premium. Unfortunately, the quality behind them was anything but.
Across multiple installations, the electricians (2 different companies) who handled the work independently made the same point: they often run into issues with Brass Bee fittings due to cheap internal components and weak construction. That matched exactly what we experienced. The switches felt loose, wiring connections didn’t hold well, and several units caused intermittent faults.
The biggest frustration was compatibility. Brass Bee’s switches did not work with standard LED drivers that every other brand we tried handled with no issue. We ended up removing them entirely and buying a different brand just to get stable lighting.
Their high-priced USB-C / power outlet units also failed almost immediately, one of them stopped working within a week.
Customer service was the final disappointment. Despite the faults happening on several units, there was no willingness to replace or support. Responses were slow, unhelpful, and ultimately dismissive.
For products priced at a premium, you expect reliability, decent engineering, and a company that stands behind what it sells. Brass Bee provided none of that. Based on repeated failures and the consistent feedback from professional electricians, I would not trust these products in my home again.
12 października 2025
Opinia niezależna
Odpowiedź od Brass Bee
Thank you for taking the time to leave your feedback.
We are genuinely sorry to hear about your experience and would welcome the opportunity to discuss this further, as this is not reflective of the feedback we typically receive. As can be seen from our reviews, we regularly receive positive comments from qualified electricians regarding the quality, construction, and reliability of our products, and we have not previously received complaints of this nature.
Regarding the LED compatibility: based on our records, your order was placed in June. At that time, we were only supplying 1-way dimmer configurations, which may explain the issues experienced if the installation required 2-way switching. Since then, we have upgraded our dimmer range, which is now fully compatible with 2-way systems and LED lighting in the 0–200W range.
In relation to the USB-C / power outlet, we price our products competitively and, in many cases, below comparable premium alternatives on the market. While faults can occasionally occur with any electrical product, our understanding is that this issue was raised with the retailer you purchased from, and a replacement unit was dispatched the same working day.
With regard to customer service, we would like to clarify that we were not contacted directly at any point, nor given the opportunity to address these concerns. As the products were purchased through a third-party retailer, all communication was handled via them rather than Brass Bee directly. Additionally, the first time any concerns were raised was in October, approximately four months after the original purchase, which was outside the standard 28-day return window.
We stand behind our products and are always willing to assist when issues are brought to our attention. Should you wish to discuss this further, we would be more than happy to do so and work towards a resolution.
Brass Bee double-sided keyring
The double-sided keyring was precisely as described, possessing lovely quality and exquisite craftsmanship. I would wholeheartedly recommend it and will certainly be anticipating future offers to acquire other items that have caught my attention.
12 stycznia 2026
Opinia niezależna
Odpowiedź od Brass Bee
Thank you so much for your wonderful review. I’m delighted to hear that the double‑sided keyring met your expectations and that you’re pleased with the quality and craftsmanship. Your recommendation truly means a lot. I’m excited that a few other pieces have caught your eye, and we will be here whenever you’re ready to explore more.
Many Thanks Brass bee
Excellent service from the first…
Excellent service from the first enquiry to delivery. I ordered the antique brass sockets and switches for the full house and they look amazing. Would 100% recommend
5 stycznia 2026
Opinia niezależna
Odpowiedź od Brass Bee
Thank you so much for your wonderful review. We're delighted to hear that your experience was excellent from the very first enquiry right through to delivery. It’s great to know the antique brass sockets and switches have helped bring your home to life, they’re a beautiful choice. We truly appreciate your recommendation and are always here if you need anything in the future.
Many Thanks Brass bee
Excellent well made brass bee door…
Excellent well made brass bee door knocker. Packaged lovely in a nice velvet bag.
6 listopada 2025
Odpowiedź od Brass Bee
Thank you so much for your wonderful review. We're delighted to hear you love the quality of your brass bee door knocker and that the velvet bag added a special touch. Your feedback means a lot to us and we hope your new door knocker brings a smile every time you come home.
Many Thanks Brass bee
I am absolutely in love with my little…
I am absolutely in love with my little bee knocker and have this decided I'm going to start giving them away as housewarming gifts and birthday gifts. So i'm going to be ordering many more. The quality is apparent, exceeding all expectations. I couldn't be any happier. Thank you.
12 stycznia 2026
Opinia niezależna
Odpowiedź od Brass Bee
Thank you so much for your wonderful review. It means the world to hear how much you love your bee knocker. Knowing it’s inspired you to gift them for special occasions is the highest compliment we could receive. We take great pride in the quality of our pieces, so your kind words truly make our day. We can’t wait to create more for you in the future. Thank you again for your support.
Many Thanks Brass bee
Beautiful Boot Rack
Fast shipping in the US. Great sturdy product. I only wish there was a little more spacing between each bee. It's a bit of tight fight for 6 pairs of boots.
4 stycznia 2026
Odpowiedź od Brass Bee
Thank you so much for your review and for choosing our product. We're glad to hear the shipping was quick and that you’re happy with the sturdiness. Your feedback about the spacing is genuinely helpful, we’re always looking for ways to refine our designs, and insights like yours make a real difference. We’ll be taking this into consideration as we continue improving. Enjoy your new setup, and thanks again for sharing your experience.
Many Thanks Brass bee
Excellent customer service.
Brass Bees customer service is fantastic. I had an issue with my items but when i contacted them they responded really quickly, were friendly and apologetic. The issue was resolved promptly. Initial delivery was great. I hope to use them again for other purchases.
9 stycznia 2026
Opinia niezależna
Odpowiedź od Brass Bee
Thank you for your lovely review! We're delighted to hear that your initial delivery went smoothly and that our team could resolve the issue with your items quickly. Providing friendly and responsive support is incredibly important to us, so it’s wonderful to know you felt well looked after.
We truly appreciate your patience and understanding, and we’re thrilled to hear you’d consider shopping with us again. We look forward to helping you with future purchases.
Many Thanks Brass bee
Absolutely thrilled
Absolutely thrilled with my door handles. Even got a free bumblebee keyring which was high quality. Couldn’t recommend enough!
28 listopada 2025
Odpowiedź od Brass Bee
Your enthusiasm genuinely made our day. Knowing you’re absolutely thrilled with your new door handles is exactly the kind of feedback that keeps our team smiling. And we’re delighted the little bumblebee keyring hit the mark too; we love adding those small touches that make the experience feel special.
Many Thanks Brass bee
Odpowiedź od Brass Bee
Thank you so much for your wonderful feedback! We're thrilled to hear you’re happy with the excellent product and appreciated the quick delivery. Your support means a lot to us, and we hope to serve you again soon.
Many Thanks Brass bee
Odpowiedź od Brass Bee
Thank you so much for your wonderful review!
Your kind words about the careful and fast delivery and the beautiful item truly mean a lot to us. We’re delighted that your experience was parfait and that everything arrived just as you hoped.
Many Thanks Brass bee
Good quality products
Good quality products, exceptional communication and overall customer service
28 grudnia 2025
Odpowiedź od Brass Bee
Thank you for your kind words. We’re thrilled you enjoyed our quality products and appreciated our communication and service.
Thanks again for choosing Brass bee!
Great Craftsmanship
The item, a brass stag door knocker, was received in a timely manner as promised. The gift recipient was really pleased and impressed with the craftsmanship and the rendition of the stag and it's very regal looking expression. It looks stunning on our door!
23 grudnia 2025
Opinia niezależna
Odpowiedź od Brass Bee
Thank you for your lovely review. We're thrilled the brass stag door knocker arrived on time and that the recipient loved its craftsmanship and regal design. Delighted to hear it looks stunning on your door.
Thanks again for choosing Brass bee!
Odpowiedź od Brass Bee
Thank you for your lovely review! I’m so glad you’re enjoying the paw knocker.
Thanks again for choosing Brass bee!
This mailbox is a true work of art
This mailbox is a true work of art. Its refined design and sturdy construction stand out. Shipping was prompt, and it arrived in perfect condition with all the mounting components included. Though the price is higher compared to a local option, its distinctive charm justifies the investment. It's certainly a conversation starter and promises durability for years to come.
1 stycznia 2026
Opinia niezależna
Odpowiedź od Brass Bee
Thank you for the lovely review. We’re thrilled you’re enjoying the craftsmanship and unique design of your new mailbox. It’s great to hear it arrived quickly and in perfect condition. We appreciate your investment and are glad its distinctive charm made it worthwhile.
Thanks again for choosing Brass bee!
Great product
Great product! Lovely customer service. Very quick and efficient delivery.
10 grudnia 2025
Odpowiedź od Brass Bee
That’s great to hear, thank you.
Awesome company
Awesome company! I ordered one wrong switch and they sent me a replacement free of charge. Little fuss at all. Lovely communication, defo recommend!
15 października 2025
Odpowiedź od Brass Bee
We're so grateful for your positive review!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.