Good and helpful Customer Service .I ordered 2 pallets of edging slabs at an agreed price. Authorised Delivery happened within a few days . Some slabs were damaged in transit but once ratified , Custo... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Spoke to Suzanne and told her the urgency and she made sure the bricks were delivered when required. She also kept me up to date.
Good quality slabs. Ordering and delivery were straightforward and timely. Staff on phone were friendly and helpful. One small amount of damage. The 5 odd slabs were on a small separate pallet an... Zobacz więcej
Really good customer service, easy to order on line and arrange delivery and delivery was carried out with no hassle even though I'm situated in quite a tight cul de sac. I've used this company a few... Zobacz więcej
Informacje dotyczące firmy
- Dostawca materiałów brukarskich
- Sklep z materiałami architektury krajobrazu
- Producent płytek
- Sklep z glazurą
Napisane przez firmę
65 years experience helping homeowners transform their outdoor spaces The journey to transforming any outdoor space is exciting. For 65 years we’ve had the pleasure of bringing lots of garden and driveway ideas to life. And we’ve always been there every step of the way. From design to sourcing sustainable materials and expert installation. Bradstone has always been the one place to go to transform any outdoor space. Proven experience and reliability Our range offers you the very best in garden products and driveway materials, helping people transform their outdoor spaces since 1956. Bradstone originated from the family company of E H Bradley and Sons, which was established in 1902. Today, we still operate on one of our original sites, right on the southern edge of the Cotswolds. An area of England famous for the beauty of its historic villages, the natural stone quarried there is characterised by its soft yellow colour that we still use in our products today. Products that inspire and shape our lives We call upon these many years of experience to design and develop products that set the standard for quality, performance and visual appeal. The philosophy behind our range is to provide inspiration for homeowners so that they can have the garden or driveway of their dreams. It drives what we do in product development and pushes us to remain at the forefront of cutting-edge design with our landscaping collection. British-made concrete It’s good to know that our concrete landscaping products are manufactured right here in the UK*. Look out for the flag to mark our beautifully British-made concrete paving from quarries and factories nationwide. Always ethically sourced We’ve been prestigiously awarded for responsibly sourcing our materials. Meaning you can have absolute confidence you’re choosing sustainably and ethically when you buy our products. You can find out more at www.bradstone.com/about-us/ ethical-trading-policy Bradstone ECO At Bradstone, we’re committed to providing sustainable solutions to our products. And with new innovations in packaging and the launch of the ECO range, our customers are already benefiting from more sustainable choices to help transform their outdoor spaces.
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Zjednoczone Królestwo
- bradstone.com
4,4
Doskonała
9 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Pleased with time scale of delivery but…
Pleased with time scale of delivery but 1No of the pieces in the pallet was broken.
Satisfied with quality of the product.
1 marca 2026
Odpowiedź od Bradstone
Thank you for your feedback. We’re thrilled to hear that you’re happy with the quality of your Bradstone products and that our delivery team arrived on schedule.
We’re very sorry to hear that one of your pieces didn't make the journey in perfect condition. We know that when you're in the middle of a project, every single slab counts. Please rest assured that we provide a dedicated replacement service specifically for situations like this.
If you haven't already, please contact our support team at hello@bradstone.com with a photo of the damaged item. We will prioritise getting a replacement piece out to you as quickly as possible so you can complete your outdoor transformation without further delay.
Odpowiedź od Bradstone
It’s great to hear we hit the mark! We’re delighted that you received exactly what you were looking for and that our delivery team got it to you quickly.
Thank you for choosing Bradstone for your project.
Good quality product
Ease of ordering process. Good delivery communication and delivery. Good quality product
25 lutego 2026
Odpowiedź od Bradstone
Thank you for your review! We’re glad to hear that you found the ordering process easy and were pleased with our delivery communication. Providing high-quality products alongside a seamless service is exactly what we strive for at Bradstone.
Enjoy your new outdoor space, and thank you for choosing us!
Ordered samples then two pallets of…
Ordered samples then two pallets of paving slabs on line. They came in just a few days. All good and efficient.
19 lutego 2026
Odpowiedź od Bradstone
Thank you for the great feedback! We’re delighted that our sample service and delivery met your expectations for efficiency. Getting your project off to a prompt start is always our goal.
We hope you enjoy transforming your outdoor space. If you need anything else, we’re here to help!
Really helpful service from Bradstone…
Really helpful service from Bradstone customer service and great delivery, (very helpful delivery man).
19 lutego 2026
Odpowiedź od Bradstone
Thank you for sharing your experience! It’s wonderful to hear that you enjoyed such a seamless journey from your initial contact with our customer service team right through to the final delivery.
We hope you enjoy creating your new outdoor space!
Odpowiedź od Bradstone
Thank you so much for taking the time to leave us a 5-star review!
We are absolutely delighted to hear that you are well pleased with your purchase and that our product has helped you create a very good patio. At Bradstone, quality is at the heart of everything we do, and it’s wonderful to know that our paving is performing exactly as it should.
We trust you’ll enjoy your beautiful new outdoor space for many years to come!
Friendly and helpful customer service,
Friendly and helpful customer service,
Fast and great delivery service
3 września 2025
Odpowiedź od Bradstone
Thank you for your wonderful review! We are so glad to hear that you had a positive experience with our customer service and delivery team. We pride ourselves on being friendly and helpful, and it's fantastic to know that our efforts made a difference for you. We appreciate you choosing Bradstone and hope you love your finished project!
Odpowiedź od Bradstone
That's fantastic to hear! Thank you for the 5-star review. We're so pleased that you found the ordering process easy and that our team kept you well-informed about the delivery. We always aim to make the journey from selection to delivery as smooth as possible, so your feedback is truly appreciated. We hope you enjoy your new Bradstone products for years to come!
Odpowiedź od Bradstone
Thank you for your 5-star review!
We are so pleased to hear that you are happy with the quality of your product and that it arrived safely and well-packaged. Our goal is to ensure your order arrives in perfect condition, ready for your project.
We hope you enjoy creating a beautiful new outdoor space. Please don't hesitate to get in touch if you need anything in the future.
Odpowiedź od Bradstone
Thank you for taking the time to leave us a 4-star review. We're very glad to hear that you were kept informed about your order regularly.
Communication is a top priority for us, as we want you to feel confident and updated every step of the way. We hope you're happy with your Bradstone products and that they help you create a beautiful outdoor space.
Odpowiedź od Bradstone
Thank you so much for your fantastic 5-star review!
We're thrilled to hear that you found our quality and service to be excellent. An A+++ is a brilliant compliment, and it’s wonderful to know we met your expectations.
We hope you're enjoying your new products as you create a beautiful outdoor space. If you need anything at all in the future, we're always here to help.
Keen pricing and good customer interaction
Product excellently priced by manufacturer at well below that asked by B&Q. Delivery issue free apart from slightly awkward timing which couldn't be avoided though, perhaps some option to select delivery schedule with the courier could be engineered in. One damaged unit out of sixty but overordered to accomodate.
19 sierpnia 2025
Odpowiedź od Bradstone
Thank you for taking the time to leave us a 4-star review. We're glad to hear that you found our pricing competitive and your customer interaction positive.
It's also great to know that your delivery was mostly issue-free. We sincerely appreciate your feedback regarding the delivery timing and the option to select a schedule with the courier. This is valuable insight that we'll be sure to pass on to our logistics team as we continuously work to improve our customer experience.
If you have any further questions or if we can assist you with your project, please don't hesitate to reach out. Thanks again for choosing Bradstone!
High quality products and very helpful…
High quality products and very helpful staff . Excellent delivery , goods very well packaged and I was kept informed on order and delivery
Would certainly recommend .
22 sierpnia 2025
Odpowiedź od Bradstone
Thank you for sharing your experience and leaving us a 5-star review!
It's wonderful to hear that you're so pleased with the quality of our products and that our staff provided you with excellent service. We're also thrilled that our delivery process, from keeping you informed to ensuring your goods arrived well-packaged, met your expectations.
We sincerely appreciate you recommending us. We hope you love your new materials and that they help you create a beautiful space you'll enjoy for a very long time!
Great comms from Lorraine
Great comms from Lorraine. great products great delivery from Dave. ⭐️⭐️⭐️⭐️⭐️
20 sierpnia 2025
Odpowiedź od Bradstone
What a fantastic review! We're so glad to hear that you had such a positive experience.
Your feedback truly means a lot to us, and we'll be sure to pass on your kind words. It's our goal to provide great products and a great service to match, so it's wonderful to know we got it right with your delivery and communication.
We hope you're enjoying your new products as you create your perfect outdoor space. Thanks again for choosing us!
Very good
Very good, informative and responsive through our purchase and post purchase questions
Thankyou !
21 lipca 2025
Odpowiedź od Bradstone
Thank you so much for your kind words and for leaving us a 5-star review! We're so glad to hear that you found our team to be very good, informative, and responsive throughout your purchase and even afterward.
Providing excellent support at every stage of your project is something we pride ourselves on. We're here to help you create a beautiful outdoor space you can enjoy for years to come.
If you ever need assistance with future projects or have any more questions, please don't hesitate to reach out. Thanks again for choosing Bradstone!
Very pleased with the bricks
We had been struggling to find something similar to the existing wall which we were extending and were pleased to be able to buy the amount of bricks we needed rather than having to pay for a whole pallet. The consignment arrived soon after placing the order and had been packed nice and securely. Really good service from the company.
19 sierpnia 2025
Odpowiedź od Bradstone
Thank you for the 5-star review! We're so glad you were able to find the exact bricks you needed to extend your existing wall, and that our flexible ordering helped with your project. It’s fantastic to hear that your order arrived quickly and was securely packed.
We appreciate you choosing us and are thrilled we could help you create a seamless and beautiful outdoor space.
From product ordering excellent service.
From product ordering the service was excellent. Delivery no problem.
20 sierpnia 2025
Odpowiedź od Bradstone
Thank you for the fantastic 5-star review! We're so glad you had an excellent experience, from placing your order to receiving your delivery. We work hard to make the whole process smooth and easy, and we're thrilled that we delivered on that promise.
Great quality product
Great customer service. Super quality paving stones. Would definitely use this company again.
19 sierpnia 2025
Odpowiedź od Bradstone
Thank you for the wonderful 5-star review! We're so glad to hear you're happy with the quality of our paving stones and that you received great customer service. We take pride in helping our customers create beautiful outdoor spaces, and it’s a pleasure to know you would use us again.
Easy ordering process and delivered on…
Easy ordering process and delivered on time with regular updates to delivery status
20 sierpnia 2025
Odpowiedź od Bradstone
Thank you for the 4-star review! We're so glad you had an easy ordering process and were happy with our on-time delivery and regular updates.
We always aim to provide a seamless experience, and your feedback is important to us. If you have any suggestions on how we could earn that fifth star, please don't hesitate to let us know.
We appreciate you choosing Bradstone!
Delivery was over two days as all four…
Delivery was over two days as all four pallets were not delivered to the depot at the same time.
20 sierpnia 2025
Odpowiedź od Bradstone
Thank you for your review. We're sorry to hear that your delivery was split over two days. This is not the service we aim to provide, and we understand how inconvenient this was for your project.
We've been made aware that our delivery partner, Palletways, is currently experiencing increased volumes of freight, which has unfortunately led to some unforeseen delays. We're actively working with them to ensure this doesn't happen and to improve communication during busy periods.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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