Bradfords - Yeovil BBS Recenzje 

324
Wynik TrustScore: 4.5 na 5

4,7

100 Hendford Hill, BA20 2RF Yeovil, Somerset, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

A fair price, plus free delivery. Phone call following day to confirm delivery day. Delivery driver very friendly and willing to place items where I requested.

Oceniono na 5 z 5

The delivery driver was very helpful and friendly. A little more notice on delivery date would have been useful but otherwise very good.

Oceniono na 5 z 5

Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and g... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Firma konstrukcyjna
  2. Murarz
  3. Stolarz
  4. Wykonawca izolacji
  5. Sklep narzędziowy

Napisane przez firmę

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Napisane przez firmę

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Dane kontaktowe

  • 100 Hendford Hill, BA20 2RF, Yeovil, Somerset, Zjednoczone Królestwo

  • 01935 423311

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

324 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 96% z negatywnych recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(324)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 747

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Easy to order online and a follow up…

Easy to order online and a follow up phone call was received the next mornong to confirm delivery

23 lipca 2023
Logo Bradfords - Yeovil BBS

Odpowiedź od Bradfords - Yeovil BBS

Hi Mr Fisher

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Oceniono na 5 z 5

Friendly Staff

Friendly and helpful staff even when they were about to close!

8 lipca 2023
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Odpowiedź od Bradfords - Yeovil BBS

Hi Mr Freestone

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Joe.

Oceniono na 5 z 5

Great Company

Very easy ordering and a nice experience doing business. A trustworthy company.
Thanks.

18 lipca 2023
Opinia niezależna
Logo Bradfords - Yeovil BBS

Odpowiedź od Bradfords - Yeovil BBS

Good Afternoon Bob

Thank you for taking the time to leave us a review.

I am happy to hear that you found placing your order online to be an easy process,

Thank you for your kind words and feedback this has been passed onto all involved with your order,

We hope to see you again soon.

Kind Regards,

Katie

Oceniono na 5 z 5
Logo Bradfords - Yeovil BBS

Odpowiedź od Bradfords - Yeovil BBS

Hi Sean

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Oceniono na 5 z 5

delivered your promise on Delivery

delivered your promise on Delivery, Guys who delivered were courteous and professional

4 lipca 2023
Logo Bradfords - Yeovil BBS

Odpowiedź od Bradfords - Yeovil BBS

Good Morning Vernon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with our Yeovil branch and are happy with the courteous and professional delivery service provided,

Your feedback has been passed onto all involved with your order,

We hope to see you again soon.

Kind Regards,

Katie

Oceniono na 2 z 5

You stated I would receive a text to…

You stated I would receive a text to say when the delivery would be arriving . You sent 3 texts at same time stating, delivery today , delivery slot between 12 & 3 and that it had been delivered this was at 2 pm. Not sure when you dumped it on my disabled daughters lawn ??. She looked out and realised it was there , part of the delivery was post cement mix which must be kept dry and it was spitting with rain!! Managed to get my son to drive over before work to move delivery ti safer location. Had you knocked my daughters door she would have come and asked you kindly to put cement under the porch. She felt very useless as her disability means she can’t move it herself. Not that m pressed with the poor communication and inconvenience this caused and no knock on the door either. Has the cement been spoilt I would have requested collection and replacement. Spent nearly £500 so not impressed

27 czerwca 2023
Logo Bradfords - Yeovil BBS

Odpowiedź od Bradfords - Yeovil BBS

Good Morning Mrs Alford,

Thank you for taking the time to leave us a review.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,

Joe.

Oceniono na 5 z 5

Excellent service

Bradfords told when the delivery would be made. Driver came at the time stated and remembered the house, helped me in with timber and dropped stone chippings in bulk bag exactly where we needed. Excellent service.

13 czerwca 2023
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Odpowiedź od Bradfords - Yeovil BBS

Good Afternoon Richard

Thank you for taking the time to leave us a review.

I am happy to hear that you have received a excellent delivery service from our Yeovil branch,

Thank you for your feedback this is greatly appreciated and has been passed onto all involved with your order,

We hope to see you again soon.

Kind Regards,

Katie

Oceniono na 3 z 5

Ordered 4 x 4.2mtr lengths of wood for…

Ordered 4 x 4.2mtr lengths of wood for replacing sofet boards, what came on the delivery was meterage, which meant I got 5 varying lengths all shorter than I ordered. Guys that delivered weren’t interested and couldn’t get away quick enough. Not impressed with the service at all.

5 czerwca 2023
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Odpowiedź od Bradfords - Yeovil BBS

Good Afternoon Peter

Thank you for taking the time to leave us a review.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,

Joe.

Oceniono na 5 z 5

Easy to use website

Easy to use website. Quick delivery. Pleasant and helpful delivery driver.

28 maja 2023
Logo Bradfords - Yeovil BBS

Odpowiedź od Bradfords - Yeovil BBS

Good Morning

Thank you for taking the time to leave us a review.

I am pleased to hear that you found placing your order online to be a quick and easy process and where happy with the delivery service provided,

We hope to see you again soon.

Kind Regards,

Katie

Oceniono na 5 z 5

Great service

Everyone was really helpful to the extent they they let me choose which sleepers I wanted

25 maja 2023
Logo Bradfords - Yeovil BBS

Odpowiedź od Bradfords - Yeovil BBS

Hi Mr Pollard

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

Lorna

Oceniono na 5 z 5

Bulk bug of stone ordered

Bulk bug of stone ordered, I was kept up to date with the order and the delivery driver was really helpful.

25 maja 2023
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Odpowiedź od Bradfords - Yeovil BBS

Good Morning Kirstie

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

Thank you for your feedback I am happy to hear that you where kept up-to-date with your order and received a helpful delivery service,

This has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Oceniono na 5 z 5

Really good first experience start to…

Really good first experience start to finish Good advice at ordering stage Really quick delivery 2days! Excellent delivery really helpful Everything as described
Will be back

14 maja 2023
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Odpowiedź od Bradfords - Yeovil BBS

Good Afternoon Mr Eillis

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and where happy with the service provided from start to finish with your order,

Your feedback has been passed onto all involved in the branch,

We hope to see you again soon.

Kind Regards,

Katie

Oceniono na 5 z 5

Easy ordering process

Easy ordering process. Good, prompt communication to arrange delivery. Friendly driver. All good.

1 maja 2023
Logo Bradfords - Yeovil BBS

Odpowiedź od Bradfords - Yeovil BBS

Hi Chris,

Thank you for taking the time to leave us a review.

We hope to see you again soon.

Lorna

Oceniono na 5 z 5

Good service

Good product, delivered quickly and pleasent staff.

21 kwietnia 2023
Logo Bradfords - Yeovil BBS

Odpowiedź od Bradfords - Yeovil BBS

Good Afternoon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with our Yeovil branch this has been feedback to all involved with your order,

We hope to see you again soon.

Kind Regards,

Katie

Oceniono na 5 z 5

An All-round Positive Experience

Really good communication from Bradfords with both phone calls and text delivery updates.
Rapid response time from the date of placing the order.
Careful and efficient delivery following delivery instructions.
Good quality materials exactly as ordered.

20 kwietnia 2023
Logo Bradfords - Yeovil BBS

Odpowiedź od Bradfords - Yeovil BBS

Hi David,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

Lorna

Oceniono na 3 z 5

Good price but I was not informed when…

Good price but I was not informed when my order was ready for pick up and two members of staff struggled to find the order details. Loading area for materials could be better signposted or bays allocated

15 kwietnia 2023
Logo Bradfords - Yeovil BBS

Odpowiedź od Bradfords - Yeovil BBS

Good Morning Chesca

Thank you for taking the time to leave us a review.

Thank you for your feedback regarding the collection of your order, this is greatly appreciated and has been feed back to our Yeovil Branch.

If we can be of further help in the future please do not hesitate to contact customer.services@bradfords.co.uk

Kind Regards,

Katie

Oceniono na 5 z 5

Customer service

Called to say the products in stock were not fit for purpose and explained when new would be in. Delivered next afternoon.

9 kwietnia 2023
Logo Bradfords - Yeovil BBS

Odpowiedź od Bradfords - Yeovil BBS

Good Morning Dan

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with our Yeovil Branch

Thank you for your feedback regarding our branches communication with your order,

This will be passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Oceniono na 5 z 5

Good driver

Very helpful delivery driver.

6 kwietnia 2023
Logo Bradfords - Yeovil BBS

Odpowiedź od Bradfords - Yeovil BBS

Hi Roger,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

Lorna

Oceniono na 3 z 5

From Bradfords themselves it was ok but…

From Bradfords themselves it was ok but I heard nothing about when the item would arrive. It came out of the blue today.

30 marca 2023
Logo Bradfords - Yeovil BBS

Odpowiedź od Bradfords - Yeovil BBS

Good Morning Tony

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to no contact regarding the delivery of your order from one of our trusted suppliers.

I apologise greatly for any inconvenience this may have caused you.

We have feed this back to the supplier that delivered on our behalf.

If we can be of further help please do not hesitate to contact customer.service@bradfords.co.uk

Kind Regards,

Katie

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