Overall, very easy to select and pay online and collect once notified. Competitive prices. The only reason it wasnt 5 stars was the collection process - having to collect a ticket from the counter,... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The main thing that irritated me was the driver saying he couldn't crane the order to the side of my house which was accessible instead would leave it on the pavement/grass outside our front door....... Zobacz więcej
Reakcja na opinię
I was in need of some fence panels from a local company due to our location and access. I found the items required and better quality/price than elsewhere, did an online order which was very straight... Zobacz więcej
Reakcja na opinię
Bradfords St Austell is a fantastic branch. They are always so helpful and welcoming. They go the extra mile in their customer service, which really unusual for building merchants. They will alwa... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Firma konstrukcyjna
- również w kategorii:
- Murarz
- Sklep narzędziowy
- Stolarz
- Wykonawca izolacji
Napisane przez firmę
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Napisane przez firmę
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Dane kontaktowe
Manfield Way, PL25 3HQ, St Austell, Cornwall, Zjednoczone Królestwo
- 01726 793279
4,8
Doskonała
348 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 97% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick and easy to order on line,quick…
Quick and easy to order on line,quick confirmation of order and next day free delivery Excellent
8 grudnia 2022
Odpowiedź od Bradfords - St Austell BBS
Good Afternoon Mr Newquay
I am happy to hear that you found ordering online easy to navigate and where happy with the next day delivery service received from our St Austell Branch.
Wishing you a Happy Christmas and New Year,
We hope to see you again soon
Kind Regards,
Katie
Odpowiedź od Bradfords - St Austell BBS
Good Afternoon Mr Forshaw
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received a very efficient service from our St Austell branch,
We hope to see you again soon.
Kind Regards,
Katie
prompt delivery
21 listopada 2022
Odpowiedź od Bradfords - St Austell BBS
Hi Martin,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Lorna
Excellent company to do business with
Excellent company to do business with, unbeatable service from start to finish, all staff extremely helpful and polite with great knowledge, fast free delivery and kept me informed at all times.
18 listopada 2022
Odpowiedź od Bradfords - St Austell BBS
Hi Kevin,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Lorna
First online order
I've been trading with Bradfords Merchants for years and this was the first online order placed (mainly as they were offering a 10% discount). But I have to say it was faultless, easy to navigate and use the website, discount applied as expected and payment made, delivery within 2 days.
Had advance warning of the delivery on the 2nd day with anticipated delivery window, it arrived in that timeframe and the driver couldn't have been more helpful, no fuss or rush, great service, (actually better than trying to find yard staff to help you load).
18 października 2022
Odpowiedź od Bradfords - St Austell BBS
Good Morning
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a good experience placing your order with us online and that you received a brilliant service from our St Austell branch from start to finish,
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
an excellent service ordered on…
an excellent service ordered on Wednesday. Phoned me next morning re delivery Got up following morning to find delivery in the drive .Cant ask for better. always found their team to be brilliant
13 października 2022
Odpowiedź od Bradfords - St Austell BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Odpowiedź od Bradfords - St Austell BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Odpowiedź od Bradfords - St Austell BBS
Hi Tracey,
Thank you for taking the time to leave us a review.
Kind Regards,
Lorna
Respectful and helpful service
Only purchased two lengths of timber - ordered online which was very easy and then collected from St Austell store. Staff there were so helpful and friendly. This made me want to order items and return more often. This is particularly important as I am a woman and often building stores can be quite chauvinistic. I was treated equally and with respect and felt very comfortable shopping in this store.
22 września 2022
Odpowiedź od Bradfords - St Austell BBS
Good afternoon
Thank you for taking the time to leave us a review.
I am so glad you enjoyed your customer service, we do strive for that.
We will see you again soon,
Thank you,
Joe.
Always flexible and helpful
I've ordered lots of stuff for a newbuild and the St Austell branch has always been super helpful about organising deliveries taking into account the narrow driveway and timings for when they will arrive.
Delivery drivers have been prompt, polite and helped offload, and James at the branch even remembers about small lorry without me asking!
13 września 2022
Odpowiedź od Bradfords - St Austell BBS
Good Afternoon Neil
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a helpful and organised service from our St Austell branch and that Delivery's have been prompt and the drivers polite and helpful.
Your Feedback will be passed on to all involved with your orders,
We hope to see you again soon.
Kind Regards,
Katie
Great service very helpful and friendly…
Great service very helpful and friendly staff
4 września 2022
Odpowiedź od Bradfords - St Austell BBS
Good Evening Philip
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a great and friendly helpful service from the the St Austell branch, this will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great delivery
20 sierpnia 2022
Odpowiedź od Bradfords - St Austell BBS
Hi Roy,
Thank you for taking the time to leave us a review.
Kind Regards,
Lorna
Click, find it yourself and wait longer than a regular customer
No notification that click and collect was ready, but when called told it had been picked and was ready to collect.
However, when we arrived we had to go and get the product from where it was usually kept (not picked) and then we had to wait for click and collect paperwork to be processed which took longer than if we just came in found the item and bought it normally.
12 sierpnia 2022
Odpowiedź od Bradfords - St Austell BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am sorry to see that you have had a poor experience with us due to not being contact when your order was ready and collection taking longer than expected.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Odpowiedź od Bradfords - St Austell BBS
Hi Adrian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience and that your order was delivered in a timely manner, your feedback will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Dropped in on the St Austell Branch…
Dropped in on the St Austell Branch yesterday looking for a particular product to match up too as my usually go to merchant (literally adjacent to where your too ) had'nt got what i required. im glad i did as not only did you stock exactly what i required but the guys in the yard in particularly Louis were so helpful and friendly. His product knowledge was spot on and was also able to assist and offer advice as to other queries i had about relevant up coming requirements. Needless too say i'll be making Bradfords my first port of call in Future... such a refreshing change to receive such great customer service Thanks Louis.
6 sierpnia 2022
Opinia niezależna
Odpowiedź od Bradfords - St Austell BBS
Hi Mike
Thank you for taking the time to leave us a review.
I will pass your comments to the branch and Louis and I am sure it will make their day.
We hope to see you again soon.
Kind Regards,
Joe.
Excellent service
20mm gravel 1 bag delivered to my front yard to top up parking surface. Very efficient, placed the bag exactly where it was needed and without too much disruption to traffic flow. Excellent service.
1 sierpnia 2022
Odpowiedź od Bradfords - St Austell BBS
Good Evening Carl
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us, and received a very efficient delivery service, this will be passed on to all involved in the branch!
We hope to see you again soon.
Kind Regards,
Katie
Excellent customer service and very…
Excellent customer service and very polite delivery driver
20 lipca 2022
Odpowiedź od Bradfords - St Austell BBS
Hi Bryan,
Thank you for taking the time to leave us a review.
We will pass on your thanks to your delivery driver.
Lorna
The slabs that I ordered arrived…
The slabs that I ordered arrived promptly and were exactly what I needed to repair the pathway across the front garden. Many thanks.
17 lipca 2022
Odpowiedź od Bradfords - St Austell BBS
Good Evening Nigel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and you are happy with your pathway repair.
We hope to see you again soon.
Kind Regards,
Katie
Odpowiedź od Bradfords - St Austell BBS
Good Afternoon Alan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Great building supplies company
Great building supplies company. Everything you need and pleasant people to deal with. Even have small vehicle for difficult access deliveries.
13 lipca 2022
Odpowiedź od Bradfords - St Austell BBS
Hi Kenneth,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
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