Bradfords - Sherborne BBS Recenzje 161

Wynik TrustScore: 4.5 na 5

4,5

Unit 5, DT9 4FW Sherborne, Dorset, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Stuart at the Sherborne branch is awesome. Always rings to let yiu know progress and ensures materials arrive on time. Highly recommend Bradfords.

Reakcja na opinię

Oceniono na 5 z 5

Really helpful in resolving an issue with the length of the cladding. Delivery occurred very promptly and the overall customer service was excellent

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Oceniono na 4 z 5

Delivered exactly as advised, good helpful driver. The only downside was that perhaps the lead time was a little slower than I expected. Web site advises a 2 - 3 day delivery but mine was somewhat sl... Zobacz więcej

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Oceniono na 5 z 5

Excellent service when ordering my fence panels, quick delivery and a very polite man who delivered today and stacked my fence panels where I needed them. Will be using Bradfords at Sherborne Dorset a... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Firma konstrukcyjna
  2. Murarz
  3. Stolarz
  4. Wykonawca izolacji
  5. Sklep narzędziowy

Napisane przez firmę

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Napisane przez firmę

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Dane kontaktowe

  • Unit 5, DT9 4FW, Sherborne, Dorset, Zjednoczone Królestwo

  • 01935 813254

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

161 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Online order for a mini greenhouse

Online order for a mini greenhouse. The cheapest retailer with the quickest delivery.

25 lutego 2026
Logo Bradfords - Sherborne BBS

Odpowiedź od Bradfords - Sherborne BBS

Hi Helen

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Oceniono na 5 z 5

Excellent customer service

Really helpful in resolving an issue with the length of the cladding. Delivery occurred very promptly and the overall customer service was excellent

24 lutego 2026
Logo Bradfords - Sherborne BBS

Odpowiedź od Bradfords - Sherborne BBS

Hi Stephen

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Oceniono na 5 z 5

Aways great!

Stuart at the Sherborne branch is awesome. Always rings to let yiu know progress and ensures materials arrive on time. Highly recommend Bradfords.

25 lutego 2026
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Odpowiedź od Bradfords - Sherborne BBS

Hi Steve

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Oceniono na 5 z 5

Had what I required when I needed it

Had what I required when I needed it. Friendly helpful staff. Will use again.

29 stycznia 2026
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Odpowiedź od Bradfords - Sherborne BBS

Hi Margaret

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Oceniono na 5 z 5

Great prices and service

Great prices, with free local delivery made Bradfords a preferred choice. There was no problem amending the order at a late stage, without affecting the delivery date.

28 października 2025
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Odpowiedź od Bradfords - Sherborne BBS

Hi Rosalind

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Oceniono na 5 z 5

Good website with lots of options…

Good website with lots of options available. Speedy delivery. Came as expected.

28 października 2025
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Odpowiedź od Bradfords - Sherborne BBS

Hi Bill

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Oceniono na 5 z 5

Easy on line ordering and quick…

Easy on line ordering and quick delivery as always.

28 lipca 2025
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Odpowiedź od Bradfords - Sherborne BBS

Good Morning Graham

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and found placing your order online to be a a quick and easy process,

Thank you for your feedback this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Oceniono na 1 z 5

Following on from my last input

Following on from my last input, where gravel boards at Bradfords were £8.18 each and other suppliers were charging £3.14 each. I was shocked at the response from a large gentleman working at the Sherborne branch. He said it is what it is, and that other supplies buy in bulk and that because they only had two boards left in the yard, I had to pay the higher price. I said to him it doesn't matter how many you buy the price was too expensive. Bradfords buy in bulk but when you get to the end of a pallet load you may have a few left over, why was the price so dear? It wasn't my fault there was only two left. Many trades are turning their backs on Bradfords because their greed. Bradford 1 gravel board £8.18 Fence company £3.14. I needed 120 boards for a bridge project. Do I pay Bradfords £976.80 or Fence company £376.80. I think you all know the answer.

4 kwietnia 2025
Opinia niezależna
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Odpowiedź od Bradfords - Sherborne BBS

Good Morning Gary

Thank you for taking the time to leave us a review.

I am sorry to hear that you where not happy with your recent visit to the branch,

Thank you for your feedback this is greatly appreciated and has been passed onto Branch concerned ,

I apologise for any inconvenience this may have caused you.

If we can be of further help in the future please do not hesitate to contact customer.service@bradfords.co.uk

Kind Regards,

Katie

Oceniono na 1 z 5

Initially no communication regarding…

Initially no communication regarding delivery. Then a phone call confirmed a morning delivery. Had to call twice in the afternoon to follow up as delivery had not been received. A manager confirmed a delivery slot at 3pm, as had already changed schedule for a morning delivery slot. Delivery arrived at 1420, whilst I was in another appointment.

Ordered 3 sheets of 12mm marine ply required for the weekend. 1 was a different weight, colour and lamination compared to the other 2. It resembled hardwood ply rather than marine ply. Bradfords were unhelpful on the phone insisting it was marine ply. Eventually took it the Yeovil branch whom agreed it was different and changed it for marine plywood.

Poor communication and customer service. A shame but will not be supporting this local business again.

28 stycznia 2025
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Odpowiedź od Bradfords - Sherborne BBS

Good Morning Ryan

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to the poor communication, service and incorrect product being delivered.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Oceniono na 1 z 5

No information about Christmas closiung or when they will re-open

Sherborne Bradfords was closed on Friday 20th December and Saturday 21st for stock taking and now appears to be closed all week. The web site just says it is closed every day of the week. There is no specific information about Christmas closing or when it will re-open. Nothing on the padlocked gate either. Bradfords obviously don't give a stuff about their customers.

24 grudnia 2024
Opinia niezależna
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Odpowiedź od Bradfords - Sherborne BBS

Good Morning Martin

Thank you for taking the time to leave us a review.

Thank you for your feedback regarding the information provided regarding our Christmas opening hours,

Our Branches where closed over Christmas and re-open today the 30th December and tomorrow the 31st December from 8am to 2pm,

We are then closed for New Years Day and reopen on Thursday the 2nd of January where normal working hours will resume.

I apologise greatly for any inconvenience or confusion this may have caused you.

This has been feedback to all involved to help us improve our services in the future,

If we can be of further help please do not hesitate to contact customer.services@bradfords.co.uk

Kind Regards,

Katie

Oceniono na 5 z 5

Driver was very helpful and was happy…

Driver was very helpful and was happy to unload the goods in two very far apart places. Very impressed again as in past deliveries. Their drivers are brilliant and go the extra mile to be helpful

7 sierpnia 2024
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Odpowiedź od Bradfords - Sherborne BBS

Good Morning Barry

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and received a helpful delivery service with all your order placed with us,

Thank you for your email and feedback this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Oceniono na 5 z 5

Just the ticket

Easy to order, easy to collect and helpful staff.

28 lipca 2024
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Odpowiedź od Bradfords - Sherborne BBS

Hi Jon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Oceniono na 5 z 5

Sam could not have been more helpful

Sam could not have been more helpful. Shop floor and car park always spotless.

24 lipca 2024
Opinia niezależna
Logo Bradfords - Sherborne BBS

Odpowiedź od Bradfords - Sherborne BBS

Good Afternoon M & J Towers

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with Sam in our Sherborne branch with your order,

Thank you for your feedback this is greatly appreciated and has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Oceniono na 5 z 5

Very considerate of my requirements

Needing to make a small shaker door from a plywood base, Bradfords Sherborne recommended marine ply and were happy to adjust my order with Stuart offering to deliver the same day.
Very helpful and appreciate the consideration.

2 lipca 2024
Logo Bradfords - Sherborne BBS

Odpowiedź od Bradfords - Sherborne BBS

Good Afternoon Andrew

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with from start to finish with your order placed with our sherborne branch,

If I can be of further help please do not hesitate to contact me

We hope to see you again soon.

Kind Regards,

Katie

Oceniono na 2 z 5

Ordered online

Ordered online, then had to wait a good 10 minutes to be served at collection desk.

25 czerwca 2024
Logo Bradfords - Sherborne BBS

Odpowiedź od Bradfords - Sherborne BBS

Good Afternoon Mike

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to the delay in being served at the branch.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Oceniono na 5 z 5

Excellent service when ordering my…

Excellent service when ordering my fence panels, quick delivery and a very polite man who delivered today and stacked my fence panels where I needed them. Will be using Bradfords at Sherborne Dorset again. Thank you so much

6 czerwca 2024
Logo Bradfords - Sherborne BBS

Odpowiedź od Bradfords - Sherborne BBS

Good Morning

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and received an excellent service from start to finish with your order,

Thank you for your feedback regarding the polite delivery service recieved with your order,

This has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Oceniono na 2 z 5

Asked for delivery to be dropped as…

Asked for delivery to be dropped as close to the property as possible. Was dropped just inside driveway when could have used hiab to drop further up driveway... not very useful but no contact was on site when delivery was made.. although insteuctions were left when making the order.

5 czerwca 2024
Logo Bradfords - Sherborne BBS

Odpowiedź od Bradfords - Sherborne BBS

Good Morning Ian

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to the goods being left in an inconvenient location.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Oceniono na 4 z 5

Staff very helpful but surprised that…

Staff very helpful but surprised that you cannot get some products because they are not sold in your region but are sold in others ????

5 czerwca 2024
Logo Bradfords - Sherborne BBS

Odpowiedź od Bradfords - Sherborne BBS

Good Morning Stephen

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

Thank you for your feedback this is appreciated and has been passed onto all involved with your order,

If there was anything else we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,

Katie

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