Boutique rugs always provides quality rugs for such a great price. Their descriptions online are accurate for color and comfort. Loved this particular rug so much I bought a second one so that our di... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I needed a rug for my living room and stumbled upon this company. I loved their styling tips for which color walls, furniture, and flooring their products paired well with which made picking the right... Zobacz więcej
The rug arrived in a few days as pictured. After unrolling it, the creases came out almost immediately. It looks great and I couldn't be happier!
Rug was delivered quickly and wrapped safely so that water could not damage the rug. The rug itself is comfortable to walk on and the colors are bright.
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Flawless Style. Impeccable service. Unbelievable prices. Our trendy rugs all you need for a perfect home.Online area rugs like no other! Boutiquerugs living the elusive , not the all-inclusive...
Dane kontaktowe
6140 Georgia Hwy 400 (N), 30028, Cumming, Stany Zjednoczone
- (855) 585-4040
- support@boutiquerugs.com
- boutiquerugs.com
4,5
Doskonała
929 recenzji
Odpowiada na 58% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
My rug does not look like the photo and…
My rug does not look like the photo and is very low quality. Will be giving it away.
16 kwietnia 2026
Opinia niezależna
Pretty & Cozy
We love our rug! Looks exactly as depicted and super soft and cozy.
15 kwietnia 2026
Opinia niezależna
Excellent quality and design
Excellent quality and design. The rug looks elegant in my space and feels durable and comfortable underfoot. Highly recommend
28 października 2025
Rug was delivered quickly and wrapped…
Rug was delivered quickly and wrapped safely so that water could not damage the rug. The rug itself is comfortable to walk on and the colors are bright.
13 kwietnia 2026
Opinia niezależna
Very pleased with the item ordered! Easy to order from your website and…
Easy to order from your website and your follow up once the order is placed is great!
9 kwietnia 2026
Great rug!
The rug arrived in a few days as pictured. After unrolling it, the creases came out almost immediately. It looks great and I couldn't be happier!
13 kwietnia 2026
I love this rug and gave the old one to…
I love this rug and gave the old one to our daughter .. but service was very quick and quality of the rug is perfect !
11 kwietnia 2026
I loved the rug
I loved the rug! Better in person than the pictures and super fast shipment!
2 kwietnia 2026
Opinia niezależna
The return policy and process is…
The return policy and process is absolutely crap. Will never buy again from this site.
3 kwietnia 2026
Odpowiedź od BoutiqueRugs.com
Hello,
We always strive to make things as seamless as possible for our customers, and we sincerely apologize for the frustration you’ve experienced.
Based on our records, a prepaid return label has already been issued and sent to you. However, we want to make sure your concerns are fully addressed. Our customer support team will be following up with you directly via email to see how we can further assist you and ensure your complete satisfaction with the resolution.
scammer company
scammer company, sends you garbage- very very poor quality- and then wants to charge $90 to return it. avoid like the plague
20 marca 2026
Odpowiedź od BoutiqueRugs.com
Hello,
We appreciate your feedback and apologize for the frustrating experience you had. While the return charge you mentioned is not accurate, we can definitely see that the return process you experienced was far from our standards, and we are truly sorry about this.
Our team has sent you an email directly to help resolve this for you and make things right. Once again, we apologize for this experience and appreciate the opportunity to get this resolved for you!
Excellent Customer Service & Problem Resolution
I had problems with my order. 1 of 4 rugs had flaws, plus the order was a little late being delivered to the wrong house, the package was damaged in transit, and therefore, the rug got soaked from sitting out in the rain. I cringed at the thought of having to fight to get the issues rectified, but to my relief, my customer service experience was fantastic! They shipped out a replacement quickly, and allowed me to donate the damaged rug. The representatives who worked with me were prompt, professional, answered every question, and provided helpful suggestions. Their follow-up in tracking the last delivery and to insure my satisfaction exceeded my expectations. Based on this experience, I would not hesitate to do business with them again or to recommend BoutiqueRugs to others.
30 marca 2026
Opinia niezależna
Happy with my new rug
The rug was shipped and received very quickly. The color was exactly as shown and described. The quality is excellent. Very very happy with my purchase.
6 kwietnia 2026
Very fast delivery
Very fast delivery, just four days! And a very high quality rug for a great price.
2 kwietnia 2026
Opinia niezależna
quality for a great price
Boutique rugs always provides quality rugs for such a great price. Their descriptions online are accurate for color and comfort. Loved this particular rug so much I bought a second one so that our dining room and living room can coordinate
2 kwietnia 2026
Opinia niezależna
Rug looks exactly as depicted and…
Rug looks exactly as depicted and arrived promptly.
1 kwietnia 2026
Horrible company
I was unsure of the exact color because you sometimes can't tell on line. To be safe, I ordered just a runner so I could test the color before I hired movers to move my very heavy furniture to put down a 9x12 rug underneath my bed. I LOVED the color of the runner(Ivory) so I ordered the SAME rug only now in the 9x12. I didn't think to check the color when the rug arrived because again, it was the SAME rug as the runner. The movers came and moved all of my things,rolled out the rug and to my surprise IT WAS A TOTALLY DIFFERANT COLOR(Champagne)!!Not even close to the runner!! This company has not even reached out to me to try to make things right. I've learned my lesson and I will never recommend this company!! Goodbye $600.00 plus moving expenses! Ps. I replaced it with a beautiful IVORY rug from Pottery Barn. Wish I would have started there first!
1 kwietnia 2026
Opinia niezależna
Odpowiedź od BoutiqueRugs.com
Hello,
We apologize for the frustration and inconvenience you experienced with your recent order and the moving process.
We do want to clarify that our team has been trying to assist you. Following your phone call to our support team on April 1st, we sent a follow-up email to the address on file that same evening (Case ID: 682186). In that email, we requested a few photos of the rug and the labels so we could properly investigate the issue and process your claim.
We have not yet received a response to that email, which is why your case is currently on hold. If you would still like our help making this right, please check your inbox for our email. If you could kindly respond to our email, our team will gladly step in to resolve this for you.
We apologize for the inconvenience caused and we are looking forward to resolving this for you!
The rug is beautiful and so soft
The rug is beautiful and so soft, clearly of high-quality! Delivery was super fast and easy
2 kwietnia 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.