Bournemouth Cars Recenzje 

128
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Last weekend we purchased a lovely used car from this company. (BMW X3 M40i) The whole buying process was easy, Adrian who dealt with our case was very helpful, answering for all questions honestl... Zobacz więcej

Oceniono na 5 z 5

Adrian was helpful, informed, experienced, knowledgeable about the car I was looking at. Patient, not pushy but encouraging when I decided to purchase. The whole environment at Bournemouth Cars made m... Zobacz więcej

Oceniono na 5 z 5

They say that the true measure of a company is how they react when things go wrong. Bournemouth Cars did not disappoint. We had an unexpected issue with our Q5 after we collected it. Adrian and Joe... Zobacz więcej

Oceniono na 5 z 5

Just purchased my recent car from here, the range rover sport and I must say the service is excellent. Jo and adrian in particular, they were fantastic throughout the whole process and I highly rec... Zobacz więcej

Informacje dotyczące firmy

  1. Komis samochodowy

Napisane przez firmę

Bournemouth Cars is an independent used car retailer in Bournemouth. Founded in 2012 with a passion for motoring and supplying quality used cars, we pride ourselves on offering exemplary customer service. Our two founding directors have a combined 35 years experience within the motor trade and family backgrounds running 3 generations deep. We believe in constant evolution and are proud to deliver a modern-day experience to our customers and their buying experience. Customer satisfaction is of the upmost of importance to us all here and as such we are now Dorset’s only AA approved dealer, a fact we are extremely proud of. Every vehicle is first hand inspected by the AA on our premises by them, warrantied by them thereafter, giving not only you but us the confidence that we have done our upmost in preparing your new car for its new home. Being sticklers for preparation in this manner and our desire for genuine customer service, this has driven a whole host of customer 5 star reviews and subsequently nomination’s and awards have followed, namely; Auto Trader - “Highly Rated Dealer” award in 2019, 2020 & 2021 for our customer service. Car Gurus - “Top Rated Dealer” award in 2018, 2019, 2020 & 2021 for our overall reviews and customer satisfaction. Over the years we have become very well known in our local area for our customer service and quality of vehicle along with the work we do in the local community. Any short journey around Poole and Bournemouth you will see the number plates of our previously sold vehicles on the road. In recent years, online business and nationwide delivery mean the majority of our business is now outside of the local area. We are fully approved and regulated by the FCA (Financial Conduct Authority) and as such are entitled to discuss and offer you the very best finance packages available on the market today in order for you to fund your new car. Partnering with Quick Car Finance and Close Brother’s Motor Finance to bring you these finance packages. 2021 gave birth to expansion at our preparation centre too, in the form of additional workshop space and a body shop. Enabling us to keep virtually all of our servicing and preparation in house at our facilities in Poole. Giving us more quality control over these aspects and satisfaction. In 2022 we have excitedly become a new car dealer too in the form of the brilliant fully electrical small car manufacturer, MEV. Offering brilliant options for fully electric cars and vans - details of this can be found under “New Cars” in our menu. Finally, we really do appreciate the time you have taken to read “about us” and our business, as always we strive to do better in any which way we can and realise we are not perfect. So please, we welcome your feedback or constructive criticism on any aspect of our business accordingly however big or small if you feel we could improve.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

128 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(128)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 15

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great and very fast customer service…

Great and very fast customer service from start to finish. I bought a beautiful car 😁 5 stars

26 sierpnia 2023
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Odpowiedź od Bournemouth Cars

Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.

Oceniono na 5 z 5

Great guys at Bournemouth Cars

Great guys at Bournemouth Cars, no pushy salesman talk from Ollie. Quick and easy to deal with. I will be going back to these guys in the future.

21 sierpnia 2023
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Odpowiedź od Bournemouth Cars

Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.

Oceniono na 4 z 5

Good reputation checks out..

I bought a 2016 Jaguar from this dealer.
Checked out their reputation with Jaguar specialists around Bournemouth, and the company seems to have a good reputation locally. The car was checked over by my own very experienced Jaguar mechanic, and he confirmed the car was as described.
Pretty honest dealer in my experience.

6 sierpnia 2023
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Odpowiedź od Bournemouth Cars

Thank you so much and good to hear our reputation with local specialists is high! Is there anything we could have done to make it a 5 star review?

Oceniono na 5 z 5

Excellent customer service.

Excellent customer service.
Didn’t feel pressured and was left alone to look around.
They made buying my car so easy and stress free.
Would definitely recommend this garage they went above and beyond to sort my paperwork out.

10 sierpnia 2023
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Odpowiedź od Bournemouth Cars

Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.

Oceniono na 5 z 5
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Odpowiedź od Bournemouth Cars

Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.

Oceniono na 5 z 5

Cars great

Cars great , good company to deal with

10 sierpnia 2023
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Odpowiedź od Bournemouth Cars

Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.

Oceniono na 5 z 5

Brilliant customer service from start…

Brilliant customer service from start to finish, delighted with my new car!

Thanks to everyone there and good luck for the future!

8 sierpnia 2023
Opinia niezależna
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Odpowiedź od Bournemouth Cars

Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.

Oceniono na 5 z 5

Thank you Bournemouth Cars.

I was well looked after and the salesman took all the time I needed to learn about the car.

31 lipca 2023
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Odpowiedź od Bournemouth Cars

Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.

Oceniono na 5 z 5

5 star seller,looked after me from…

5 star seller,looked after me from start to finish, would recommend to family and friends

9 lipca 2023
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Odpowiedź od Bournemouth Cars

Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.

Oceniono na 5 z 5

The guys were so helpful

The guys were so helpful. They understood what I wanted/needed to do with my part exchange. I could change cars all in one place really easily. They helped with all the paper work and the whole transaction was quick and easy and I’m happy with my new car. Thank you for a great service

4 lipca 2023
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Odpowiedź od Bournemouth Cars

Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.

Oceniono na 5 z 5

5 star service

5 star service

26 czerwca 2023
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Odpowiedź od Bournemouth Cars

Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.

Oceniono na 5 z 5

From initial contact to delivery of my…

From initial contact to delivery of my vehicle to Bridgend, South Wales, everything was handled smoothly, professionally and in a nice polite manner.
A really great company to deal with.
I would give more than 5 stars if allowed.

12 czerwca 2023
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Odpowiedź od Bournemouth Cars

Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.

Oceniono na 5 z 5

I've bought a beautiful car

I've bought a beautiful car with low mileage. The company has been very helpful especially Adrian. I felt the customer service was excellent.

30 maja 2023
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Odpowiedź od Bournemouth Cars

Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.

Oceniono na 5 z 5

Very Professional

Very Professional. Thank you very much Adrean.

30 maja 2023
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Odpowiedź od Bournemouth Cars

Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.

Oceniono na 5 z 5

BMW 5 TOURER

Very helpful and cheerful sales person. Patient with none technical people.
Sorted deal to our satisfaction.

22 maja 2023
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Odpowiedź od Bournemouth Cars

Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.

Oceniono na 5 z 5

Buying my Buying my new Audi.

I would definitely recommend
anyone looking to buy a car to give Bournemouth Cars a go.Everything was so quick and easy.

1 maja 2023
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Odpowiedź od Bournemouth Cars

Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.

Oceniono na 5 z 5

From the first enquiry re the car to…

From the first enquiry re the car to finally buying Ollie was very professional and looked after us well.

4 maja 2023
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Odpowiedź od Bournemouth Cars

Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.

Oceniono na 5 z 5

Helpful and efficient

Helpful and efficient. Pleasure to deal with

1 maja 2023
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Odpowiedź od Bournemouth Cars

Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.

Oceniono na 5 z 5

Can't fault Bournemouth Cars on any…

Can't fault Bournemouth Cars on any level and this is my third car from them and from the Quality of the vehicles they sell and the after sales they provide with Adrian at the helm provide a exemplary all round 5⭐ service 🙂👍.

17 kwietnia 2023
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Odpowiedź od Bournemouth Cars

Wow 3rd car!! If you buy a 4th that would be a record for us.. haha
Thank you so much for the review and coming back to us again!!

Oceniono na 5 z 5
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Odpowiedź od Bournemouth Cars

Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.

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