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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I attended my appointment at the clinic and Julia immediately put me at ease. I had been rather anxious after suffering a perforated ear by a GP in 1990. The procedure went smoothly and was completely... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Kayla, Julia's just-as-qualified-daughter came out to my 96 year old mum last week. She was kind and friendly, and also made sure mum could hear what she was saying. Mum was quite nervous about wh... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Julia came to sort out usual wax problems in my ears, as it turned out it was only one ear, but she was friendly and professional. The whole microsuction procedure was explained and she was thorough... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Extremely professional and friendly service. This was the first time I had experienced ear war removal and Julia gave me a clear description of the process before she began. The micro-suction was comp... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Konsultant ds. zdrowia

Napisane przez firmę

Microsuction ear wax removal service using the Tympa System, carried out in the comfort of your own home.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

76 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Ear microsuction

Julia and Kayla arrived on time. They had a very professional but friendly manner and explained the process very clearly. The procedure was carried out in a few minutes and all was very satisfactory. I would definitely recommend them.

30 kwietnia 2025
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you, Michael for leaving us a review after your treatment today.
Feedback is so important to enable us to continue to provide the best possible care to our clients.

Oceniono na 5 z 5

Julia

Julia was very knowledgeable and explained the procedure to me carefully. She also provided me with excellent after care information. I would highly recommend her services.

14 kwietnia 2025
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much for taking the time to leave a review.
Receiving feedback is extremely important for me to continue to give the best service possible.

Oceniono na 5 z 5

Very professional, helpful and friendly

Julia was very professional, helpful and friendly. She was obviously very knowledgable and experienced. She led me through the procedure, explaining things as we went.

Bonus, she came to my house.

1 kwietnia 2025
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much, Nigel, for taking the time to leave a review.
It is very important for me to receive feedback so I can give the best possible service.

Oceniono na 5 z 5

A 100% professional home service

My experience was great due to a very professional home service delivered on time and at a very competitive price. My left ear was causing concern with a gradual loss of hearing despite wearing hearing aids. Following treatment my hearing improved with a must crisper overall sound
WELL DONE

13 stycznia 2025
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you for taking the time to leave me a review, Ivan. Receiving feedback is vital for me to be able to give the best customer service that I can.
It is great to know that you are hearing better now after the procedure.
Kind regards Julia

Oceniono na 5 z 5

A very experienced professional

A very experienced professional. As an ex audiologist she was extremely knowledgeable about everything ear wise. Offered some excellent insights into my condition and cleared my ears no problem! Have now booked a regular 6 monthly check up with her.

10 stycznia 2025
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you, Diane, for taking the time to leave a review. It is really important for me to receive feedback to enable me to give the best possible customer service.
I look forward to seeing you for your next appointment
Kind regards Julia

Oceniono na 5 z 5

Great service, friendly and effective.

The ability to be treated at home is fantastically useful when working fulltime. Julia and her colleague were friendly and knowledgeable; they explained the elements of the process prior to it and then talked me through follow up and ongoing care actions.
My treatment was the perfect blend of efficiency and friendliness with a positive outcome. Many thanks team, I would certainly recommend Bourne Ear Care to all of my friends and family.

18 grudnia 2024
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much for taking the time to leave us a review. It is really important for us as a small business to receive feedback to ensure we continue to give the best customer care.
Thanks again. Julia and Kayla.

Oceniono na 5 z 5

Knowledgable and friendly - gives confidence

I found Julia Brown's knowledge and attitude to care excellent. She is a very positive, helpful person and explains everything with care. I had both ears treated without discomfort and will definitely follow her advice and would be happy to see her again.

2 grudnia 2024
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much for taking the time to leave a review.
It’s very important for me as a small, independent, business to receive feedback to enable me to give the best possible customer service.

Oceniono na 5 z 5

Wax build up

After suffering with particularly my right ears on & off over the years I was recommended Julie as being able to potentially identiify & rectify my problem.
I made an appointment & after carrying out the pre visit requirments(use earol or similar)for the week leading up to the appointment Julie arrived & was so lovely & friendly very knowledgeable & explained in detail every step of the procedure.
She showed me photos of my ear canals & visible wax that she proceeded to extract,the procedure was quick & painless .
I cannot believe how much wax came out of my right ear it can only be described as looking like a dead insect 🤣 Julie said it had clearly been in there for a very long time.my left ear wasn't so bad but still she managed to extract excess build up.
All in all I would highly recommend Julie to any one who has any ear problems at all.

21 listopada 2024
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much, Anne, for taking the time to leave me a review.
As a small business it’s really important to gain feedback to enable me to continue giving the best service that I can.
It was really nice to meet you today.
Many thanks Julia.

Oceniono na 5 z 5

Julia is very professional and caring…

Julia is very professional and caring and having her for home visits takes away travel and stress
Would 100% recommend
Thank you ✅🦋

30 października 2024
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much for taking the time to leave this lovely review.
It really does mean so much to me as a small business. 💜

Oceniono na 5 z 5

Julia and I tackled my ears today …

Julia and I tackled my ears today. And I thoroughly enjoyed it :) all questions answered, didn’t take long, friendly and incredibly passionate about what she does

Booked in for next session already - thanks Julia! :)

23 października 2024
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much for taking the time to leave me a review. Feedback is so valuable to help me give the best service possible to my clients!
It was great to meet you and help you to hear better again. See you next year!
Kind regards Julia

Oceniono na 5 z 5

Fantastic!

I have seen Julia a few times and she is a very professional lady, explains everything step-by-step, showing before and after pictures. I would highly recommend her service

25 września 2024
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much for taking the time to leave me your valuable feedback. It is really important for me as a small business to receive reviews. It was a pleasure to be able to help you.
Kind regards Julia

Oceniono na 5 z 5

Caring, Professional specialist earcare.

I was advised to contact Julia by my audiologist as he was unhappy about one of my ears following a lengthy infection. I cannot speak highly enough about the professional and caring way she patiently probed into my recent hearing problems, and once satisfied that she had a full picture examined me and found another problem which no-one else had told me about. After her visit I felt completely at ease with what she had done and also recommended for my on-going ear care. I will happily recommend her to others who need specialist ear care, especially as I feel that the charges are very reasonable for such a caring and professional service.

20 września 2024
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you very much, David, for your review . It is really important for me, as a small business, to receive feedback.
It was a pleasure to meet you.

Oceniono na 5 z 5

A very professional, caring and understanding service

I have used this service to clear the wax from my elderly Mum's ears several times now and I have been extremely impressed. Julia explained the process very well to Mum and I, showed great care and understanding and successfully removed a large amount of wax.

19 września 2024
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much for taking the time to leave me this review, Sue. It means a lot.
It was a pleasure to look after your mum and to see you both again.
Kind regards Julia

Oceniono na 5 z 5

As usual excellent service

As usual excellent service. Julia is very knowledgeable and friendly. Will continue to pass details around to everyone I know.

20 września 2024
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thanks so much for leaving me a review, Martin. It’s really important as a small business to receive feedback.
It was a pleasure to see you. Thank you very much for your continued support.
Kind regards Julia

Oceniono na 5 z 5

extremely informative and caring person…

extremely informative and caring person who explained everything as she went along. Will be going back.

12 sierpnia 2024
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much for taking the time to leave me a review, I really appreciate it. Receiving feedback is really important for me to ensure I am giving the best service possible.
I look forward to seeing you next time.

Oceniono na 5 z 5

Julia very patiently removed stubborn…

Julia very patiently removed stubborn earwax from both ears with great care and skill. A very professional and courteous service provided by a kind and knowledgeable lady. Immediately booked my next appointment.

15 lipca 2024
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much, Greg, for taking the time to leave this kind and valuable feedback.
It was a pleasure to meet you and to be able to help you.
Kind regards Julia

Oceniono na 5 z 5

The pre-examination looking at medical…

The pre-examination looking at medical history was very detailed and professional. The technician managed to extract the surplus wax with no difficulty. I was very satisfied with the whole procedure.

15 lipca 2024
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you Brian for your feedback. I’m pleased to have been able to help you again today.
Kind regards Julia

Oceniono na 5 z 5

Great service

Julia is very knowledgeable, professional and gives a great service. I would thoroughly recommend her to anyone who is having issues with there ears

10 lipca 2024
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you very much, Paul, for your kind words. It’s very important for me to receive feedback to help me improve my service.
Best wishes Julia

Oceniono na 5 z 5

Ear today - gone tomorrow - no more wax!

I can really do no more than reiterate the comments recently made by both Peter F and Robert Witton which completely sum up my experience with Julia.
Very professional yet easy to communicate with and the explanations and follow up aftercare advice will definitely make a significant difference to my ongoing hearing experience.
A massive thank you Julia.

3 lipca 2024
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much, Michael, for your very valuable feedback. Very kind words.
It was a pleasure to help you.
Best wishes Julia

Oceniono na 5 z 5

Great service from start to finish

Great service from start to finish. Julia is extremely easy to talk to and makes you feel at ease. No pain just relief once the ear has been cleared of any wax. The before and after photos clearly show what has been done

4 lipca 2024
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much, Robert, for your very valuable feedback.
I’m so pleased I was able to help you.
Kind regards Julia

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