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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I attended my appointment at the clinic and Julia immediately put me at ease. I had been rather anxious after suffering a perforated ear by a GP in 1990. The procedure went smoothly and was completely... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Kayla, Julia's just-as-qualified-daughter came out to my 96 year old mum last week. She was kind and friendly, and also made sure mum could hear what she was saying. Mum was quite nervous about wh... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Julia came to sort out usual wax problems in my ears, as it turned out it was only one ear, but she was friendly and professional. The whole microsuction procedure was explained and she was thorough... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Extremely professional and friendly service. This was the first time I had experienced ear war removal and Julia gave me a clear description of the process before she began. The micro-suction was comp... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Konsultant ds. zdrowia

Napisane przez firmę

Microsuction ear wax removal service using the Tympa System, carried out in the comfort of your own home.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

76 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Beyond 5 stars

Beyond 5 stars.
I was in safe hands. Lovely family service. I’ve taken on board their advice and feeling so much better.
A huge well done ladies.

13 lutego 2026
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much for taking the time to write us a review.
Feedback is extremely important to us so that we can ensure we are giving the very best service at all times.
I'm so pleased that the advice we offered is helping.

Oceniono na 5 z 5

Ear wax removal

I attended my appointment at the clinic and Julia immediately put me at ease. I had been rather anxious after suffering a perforated ear by a GP in 1990. The procedure went smoothly and was completely painless. I would highly recommend Bourne Ear Care.

22 stycznia 2026
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Iris, thank you so much for taking the time to leave a review. I'm so happy that you felt that you were put at ease. And thank you for your recommendation.
It's extremely important for us to gain feedback to help us to continue giving the best customer care.

Oceniono na 5 z 5

Kayla arrived extremely punctually

Kayla arrived extremely punctually, and performed wax removal on both my wife and myserlf. Very gentle experience, thoroughly recommend Kayla and Bourne Ear Care

24 grudnia 2025
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you Mike, for leaving a review following Kayla’s visit to you.
We are very happy to hear that you would recommend us.
It is very important to receive feedback from our patients so that we can ensure we’re giving an exemplary service every time.

Oceniono na 5 z 5

Review left by Dale

Review left by Dale

Kayla arrived promptly and fully prepared, everything was explained beforehand and any nerves quickly settled. I found kayla knowladgeable, informative and very professional. All after care was explained with all information in a easy to read format. Excellent service.

15 grudnia 2025
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much Dale, for leaving a review on behalf on Vincenzo after Kayla’s visit to him.
It’s really important for us to receive feedback so that we can ensure with continue providing the best care that we can.

Oceniono na 5 z 5

Very satisfied with Bourne Ear Care

Julia and Kayla Brown come fully equipped and are obviously experts who take pride in their ear care service and show concern for their clients. All actions they take are carefully explained.
I have had their service on two previous occasions and recommend them with confidence.

21 listopada 2025
Opinia niezależna
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Odpowiedź od Bourne Ear Care

Thank you, Robin, for leaving us a review after Kayla's visit to you this time.
We really appreciate you recommending us too, as I believe this is the best form of advertising. Receiving feedback enable us to continue giving the best possible service.

Oceniono na 5 z 5

Microsuction

Excellent session at BEC. Julia was knowledgeable and explained all procedures.
Seeing inside the ear, with the device, helped me understand the ‘before’ and ‘after’ of the treatment.
Julia’s customer service is recommended.

30 października 2025
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much for taking the time to leave us a review. It is very important for us to receive feedback on our service to ensure we continue to give the best experience possible.

Oceniono na 5 z 5

Extremely professional and friendly…

Extremely professional and friendly service. This was the first time I had experienced ear war removal and Julia gave me a clear description of the process before she began. The micro-suction was completely painless and highly effective. What a pleasure to hear clearly again! I can highly recommend Bourne Ear Care based upon this treatment.

16 października 2025
Opinia niezależna
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Odpowiedź od Bourne Ear Care

Thank you so much, Rob, for taking the time to leave us a very positive review. It's so important for us to receive feedback to ensure we're giving the best customer experience that we can.
And I'm so pleased that you can hear clearly again.

Oceniono na 5 z 5

Wax removal with care and consideration's

I have been using Bourne Ear Care for three visits to remove Wax from my ears, very happy with the care Julia takes to make sure I’m comfortable and very careful in answering all my questions, would recommend Bourne Ear Care to anyone that is considering wax removal

23 września 2025
Opinia niezależna
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Odpowiedź od Bourne Ear Care

Thank you, Brian, for taking the time to leave us a review.
It’s very important for us to receive feedback to ensure we can continue to provide an exemplary service!

Oceniono na 5 z 5

Second opinion needed

I visited Bourne Ear Care recently following treatment at another local facility. I received a thorough examination from Julia and comprehensive advice for ongoing care. Excellent service, reasonably priced. Just wish I'd found them sooner!

4 września 2025
Opinia niezależna
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Odpowiedź od Bourne Ear Care

Thank you so much for taking the time to leave us a review, Janie.
It was a pleasure to meet you and I hope the advice really helps!
As a small business it is so important for us to receive feedback to enable us to continue giving the best customer care as possible.

Oceniono na 5 z 5

Blocked ear

Kayla from Bourne ear care has just visited me with my ear problems. She was a very polite and professional person who explained everything to me. I’m so happy that I have booked with this company.100% rebook.

11 sierpnia 2025
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much for booking with us and taking the time to leave a review for Kayla. Receiving feedback is extremely important to us and helps us to provide the best customer care.

Oceniono na 5 z 5

Back to my “Normal”

Great experience at Bourne Ear Care today to have ear wax removed by microsuction my first time! Kayla was lovely very professional & explained everything in detail & no pain & successful result so relieved to be able to hear again 👍 happy to highly recommend!

17 lipca 2025
Opinia niezależna
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Odpowiedź od Bourne Ear Care

Thank you so much, Linda, for taking the time to leave us a review.
It’s so important for us to receive feedback so that we can ensure we give the best customer experience every time!
I’m so pleased you’re ’back to your normal!’
With very best wishes
Julia & Kayla
Bourne Ear Care

Oceniono na 5 z 5

Professional care at home

Julia came out to very quickly. She is very caring, friendly and professional. I have no hesitation in recommending her most highly.

7 maja 2025
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much for your kind comments. We really appreciate you taking the time to give us valuable feedback.

Oceniono na 5 z 5

Highly recommend

Kayla came to my home, she was most professional and the whole experience of ear wax removal was painless, quick and easy. Highly recommend. This comment is from Sue Southcott

22 maja 2025
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much for taking time to leave us feedback. Receiving reviews is really important for us to be able to offer the best customer service.

Oceniono na 5 z 5

Great service

Julia came to sort out usual wax problems in my ears, as it turned out it was only one ear, but she was friendly and professional. The whole microsuction procedure was explained and she was thorough in terms of making sure I understood what was involved.
Julia also put my wife at ease regarding her very sensitive ears. Charges were very reasonable, and I’ve booked Kayla to do the next check in December!

10 czerwca 2025
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you very much Rob, for taking time to leave us a review. Receiving feedback is really important for us to offer the best customer service possible.

Oceniono na 5 z 5

Excellent service pain free and very…

Excellent service pain free and very nice ladies.
Not the most reverting subject but after seeing what was removed I could not believe it.
Now I will have to answer the wife when she asks me something 😂
Once again a big thank you

12 czerwca 2025
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thanks so much for leaving us a review. Receiving feedback is really important to us.
I’m so pleased you’re hearing better…i’m sure your wife is too 😉

Oceniono na 5 z 5

Excellent job by Kayla

Kayla, Julia's just-as-qualified-daughter came out to my 96 year old mum last week. She was kind and friendly, and also made sure mum could hear what she was saying.
Mum was quite nervous about what to expect, but Kayla explained what she was doing and quickly put her at her ease.
The whole process didn't take very long at all, but was both interesting to watch and very worthwhile in terms of wax removal!
We would happily recommend Bourne Ear Care to anyone.

6 czerwca 2025
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much for your very kind feedback.
It is really important for us to receive reviews so that we can ensure we are giving the very best customer service.
With kindest regards Julia & Kayla

Oceniono na 5 z 5

Julie is a highly qualified audiologist…

Julie is a highly qualified audiologist with decades of experience and this shines through hugely. I first engaged with Julia when looking for someone to take care of my Dad's ears whilst living in a care home. He is unable to travel and I needed someone who could visit him. Julia was amazing from the outset in doing a full review not only of his ears but the condition of his hearing aids also. Julia visits my Dad every 4 weeks to check the health of his ears and do conduct the maintenance of his aids. Without his aids Dad is unable to hear anything and this service, so professional, so knowledgeable, so kind, considerate, so gentle, yet effective in all she does. She is just a wonderful lady, I know my Dad is in the best of hands with Julia and her daughter, both wonderful!

3 czerwca 2025
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much for leaving us such a glowing review.
We aim to give the highest standard in customer service so gaining feedback ensures we can do this.
Thank you. Kind regards Julia and Kayla

Oceniono na 5 z 5

wax removal…

I had been having problems for some time and suspected wax - I made an emergency appointment and had immediate success. Julia and her partner were extremely professional and helpful and I had a very successful result They were wonderful!

26 maja 2025
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much for taking the time to leave us a review. Feedback is extremely important to us. I’m so pleased you had immediate relief

Oceniono na 5 z 5

Really good home service

Really good home service. Very professional and straightforward. Even checked and adjusted my hearing aids. Highly recommend

21 maja 2025
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Hi Terry
Thank you so much for taking the time to leave us a review.
As a small business it is extremely important to receive feedback to continue to give an exemplary service!
Kind regards Julia & Kaya

Oceniono na 5 z 5

Faultless service

Faultless service. Julia was friendly and totally professional. Every step of the process was explained. Her knowledge was way beyond what I expected.

15 maja 2025
Opinia niezależna
Logo Bourne Ear Care

Odpowiedź od Bourne Ear Care

Thank you so much, Michael, for taking the time to leave us a review.
It is very important to receive feedback as it enables us to give the best service possible.

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