Bottle In A Box Recenzje 

286
•
Wynik TrustScore: 4 na 5

3,8

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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Basket a bit smaller than expected but the main reason for only 3 stars is that the parcel was just left on my doorstep. I was home fortunately but no one knocked on the door

Oceniono na 5 z 5

Have used 'Bottle in a Box' on 2 occasions for my adult children's Birthdays. Extremely pleased on each occasion for their wine hamper gifts, which created delight. High quality products with exqu... Zobacz więcej

Oceniono na 5 z 5

Due to COVID 19, our friends from Yorkshire could not visit us for his birthday. I ordered gin, in birthday box ! Two weeks before delivery ! The company are amazing, kept me updated by e mail, an... Zobacz więcej

Oceniono na 5 z 5

The order was a gift. We assumed the order would go out quickly and wrote our greeting accordingly. BinaB sent an email seeing it was a birthday present to ask if we wanted it to go out immediately be... Zobacz więcej

Informacje dotyczące firmy

  1. Sklepy monopolowe
  2. Sklep z alkoholem
  3. Sklep z podarunkami

Napisane przez firmę

Bottle In A Box is the UK’s premier online alcohol gift shop, dedicated to creating the ideal gift experience for both the person giving and the person receiving our gifts. We stock a wide selection of Gin, Wine, Rum, Whisky, Vodka, Beer and Miniature bottles, which are paired with expertly selected mixers and accompaniments, packaged in your choice of gift box with a free personalised gift message.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

286 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(286)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
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Oceniono na 5 z 5

Lovely product

Lovely product. And costumer service was great. Got back to me wry quickly and did all they could to help with a small issue we had. We use them again!

11 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Above Excellent company.

Have used 'Bottle in a Box' on 2 occasions for my adult children's Birthdays.
Extremely pleased on each occasion for their wine hamper gifts, which created delight. High quality products with exquisite presentation. Both arrived on time. Excellent customer service for something I had to change post order. My request was acknowledged promptly & received a personal touch.
Will be using again, I would highly recommend.

10 października 2025
Opinia niezależna
Oceniono na 1 z 5

Had a really disappointing experience…

Had a really disappointing experience with this company. After ordering for a 18th birthday present which was not delivered I was then offered ( not yet received)a refund minus delivery fee. I would not recommend or use this company again !! A deliverable gift company with the worst delivery policies!!

19 marca 2025
Opinia niezależna
Oceniono na 1 z 5

An absolultye farcical company.

An absolultye farcical company.

Order 7 hampers for Christmas for one of my main clients and they failed at every single turn.

The delivery commay failed to deliver, claimed they could not access the site (it is a working office!!). Since then failed on every count.

They then went on to ask our client ot collect the hampers (how embarassing!!). They did so today and only 3 of the 7 hampers were there.

Where are the rest??? May explain why they did not deliver - the hampers got 'lost' somewhere.

I will never use these again, and I still await my hampers.

Shocking service.

The response is wrong also. The delivery address was spot on

Still no delivery.

14 stycznia 2025
Opinia niezależna
Logo Bottle In A Box

Odpowiedź od Bottle In A Box

We are very sorry about this! The delivery wasn't made the first and second time as the address provided had missing information therefore the couriers were unable to locate it.
The Parcels were sent out again with the updated address for some reason they were delivered to a pick up shop. The remaining parcels, we have contacted the couriers and this is being investigated, we are working to rectify the situation asap. We have done everything correctly on our side and responded to you timeously, unfortunately the couriers haven't been good on this occasion; couriers are out of our control once the parcels leave us.

Oceniono na 5 z 5

I used this company for the first time

I used this company for the first time. I have been so impressed and it has been a positive experience. Super fast delivery. Beautifully packaged gifts. Definitely value for money.
I was kept informed of what was happening to my order.
I have since used the company again, and once again have been impressed.

6 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Superb experience

Superb experience , paid for as a gift on the monday and it was delivered on tuesday , my brother was over the moon , great service and value for money

26 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Really good experience

Really easy to order, and had a nice after sale phone call from them offering help with the included message which I hadn’t completed.
Very happy with their service and would recommend.

25 września 2023
Opinia niezależna
Oceniono na 1 z 5

Has this company gone quietly bust?

I've used this company before and absolutely love their gift sets. However, I can only assume that they've gone bust and have forgotten to shut down their website? I can't place any orders. I've tried ordering different items just in case it was one product giving me an issue, but every time I complete entering addresses and gift notes, I click next to enter payment information and get a blank screen... every time without fail. Nothing loads and refreshing does nothing. This happens on my Samsung phone, my wife's MacBook and my standard Windows laptop. I've tried getting in touch with this company. Twitter and Instagram goes unanswered and the contact us form on their website doesn't work. So very disappointing.

4 stycznia 2023
Opinia niezależna
Logo Bottle In A Box

Odpowiedź od Bottle In A Box

Thank you for your feedback. We're sorry about this, we had been experiencing technical issues on the checkout page of our site, these issues have now been fixed. We apologise for the inconvenience.

Oceniono na 1 z 5

Dreadful customer service gift delivered to the wrong address and…

Gift delivered to the wrong address and when I contact customer services advised that either the person I sent it to goes and gets the parcel themselves from the address it went to or I wait for the courier to go and retrieve it which could take 3-5 working days and if they don’t give the parcel I essentially lose the money paid for the gift!

7 września 2022
Opinia niezależna
Oceniono na 4 z 5

Delivery, Card option

Requested Monday delivery delivered Saturday before luckily somone was home.
card option would have been good card could have been a bit festive instead of just advertising themselves.

11 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

Birthday gifts for my daughter arrived…

Birthday gifts for my daughter arrived on requested day , the boxes were lovely and safely packaged , the Prosecco box was a lovely sharing birthday drink with her friends extra special with chocolate and biscuits, the kraken gift set was also fab with another range of different extras , she loved both boxes , will definitely use your reliable service again from a very happy birthday girl and her mum Kind Regards Anne Knox

27 września 2021
Opinia niezależna
Oceniono na 5 z 5

Beautiful Gift box

Found this site on line. Lovely birthday box with personalised card inside. A beautiful 70th birthday present. Arrived as expected on our chosen day. I would recommend this company for a special gift!

27 sierpnia 2021
Opinia niezależna

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