Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

One of the best onboarding processes we've experienced in a while, quick responses and to the point communication. We just want to say thanks to the support team as well so far we haven't had a single... Zobacz więcej

Oceniono na 5 z 5

I am impressed with the customer support that BotPenguin is providing and my work on this process is handled very effectively and with much care. all my quaries were addressed and explained which w... Zobacz więcej

Oceniono na 5 z 5

Great experience, chatbots these days are quite essential for 1st level of communication for people visiting websites, etc., and I am glad BotPenguin made sure that this communication goes well in a s... Zobacz więcej

Oceniono na 4 z 5

Its Whatsapp Automation with API is really practical for sales & marketing objective. If it come with analytics about campaign result it will be awesome. Example, send a Whatsapp campaign to 1,0... Zobacz więcej

Informacje dotyczące firmy

  1. Producent oprogramowania
  2. Automatyka
  3. Dostawca oprogramowania

Napisane przez firmę

BotPenguin is a generative no-code AI agent platform that automates customer engagement across 6+ channels like WhatsApp, Instagram, Telegram, Facebook, websites, and SMS. It offers multilingual AI agents, chatbots, and voice bots with live agent handoff and a unified inbox to manage real-time conversations. Designed to understand intent, BotPenguin triggers business actions automatically, helping teams reduce manual work and improve response times. With 80+ integrations across CRMs, calendars, payment systems, and AI tools, it fits easily into existing workflows. Certified for GDPR, HIPAA, CCPA, and ISO, BotPenguin ensures strong compliance and enterprise-grade security across all customer touchpoints. BotPenguin enables scalable, AI-driven communication. Socially responsible, every subscription supports global animal welfare, reflecting a belief that meaningful technology should also be compassionate.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

39 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great experience

Great experience, chatbots these days are quite essential for 1st level of communication for people visiting websites, etc., and I am glad BotPenguin made sure that this communication goes well in a structured way.

31 marca 2026
Opinia niezależna
Oceniono na 5 z 5

I am impressed with the customer support

I am impressed with the customer support that BotPenguin is providing and my work on this process is handled very effectively and with much care. all my quaries were addressed and explained which was indeed a opportunity and learning aswell.

Thank you to the team and the support you provide. looking forward to continuing working with you.

11 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent Support & Quick Solution

A big thanks to Aditya Bhat from the Botpengin team for his support. We faced a critical API-related issue that affects our workflow. He provided a workable solution and walked with us throughout the transition process, and ensured everything worked well. Really satisfied with his support & guidance!

Highly recommended!

7 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

It helps me manage the database and…

This system facilitates efficient database and query management, enabling streamlined delivery of information to users via our chatbot. Furthermore, our customer service is exceptional.

29 grudnia 2025
Oceniono na 4 z 5

Great for 'no-code' builders

If you're a 'no-code' builder like me this is definitely worth taking a look. It has a relatively easy user interface and only took a few days to build an agent for a fairly complex business process. Customer Support are great and helped me get it over the line, to the point where it performed well in user testing. However, I ultimately ended up going somewhere else because I didn't have confidence in the technical design and how the agent was gobbling through my ChatGPT token limit. It wasn't sustainable or scalable and their dev team don't seem to get it.

8 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Woww

Wow, really wow… After searching for half a day for a good AI chatbot that offers decent features at a reasonable price, I finally found one. I’m still testing it for now, but BotPenguin seems to have the best offer and the best solution. I will definitely get the King plan to generate more leads. Huge respect for supporting even small businesses by giving them such a great level of automation.

1 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Exceptional Service & Tech – Highly Recommend!

I’ve had the absolute best experience working with the BotPenguin team. They are always available, incredibly responsive, and their support is second to none. Feedback is always timely, and they go above and beyond to ensure every query or request is addressed quickly and professionally.

Their development team is outstanding — knowledgeable, innovative, and always willing to help. Before choosing BotPenguin, I did extensive research and felt confident moving forward with them, and I can honestly say I’m extremely happy I did. Their technology continues to evolve, and it really feels like we’re always ahead of the curve because of it.

Of course, like any platform, there are a few features that could be enhanced, but that’s by no means a deal breaker. The overall experience and the results we’ve achieved far outweigh any small limitations.

Recently, they helped us implement a custom WhatsApp bot that has just gone live, and we’re excited to put it to the test. If it performs as well in production as it did in the testing environment, it’s going to be a huge success.

I’m one very happy customer and would highly recommend BotPenguin to anyone looking for reliable, forward-thinking chatbot solutions backed by an exceptional team.

30 października 2025
Oceniono na 5 z 5

Botpenguin experience

It was nice their team tries best to solve the query of the customers as soon as possible. Recommend everyone to try Botpenguin.

30 października 2025
Oceniono na 5 z 5

BotPenguin's chatbot

Implementing BotPenguin's chatbot had a direct, positive impact on our business. Our customer started using immediately after implementation, 24/7 working.
What surprised me and my team most was how easy it was to get a truly intelligent agent up and running. It perfectly handles our customers queries, from guiding customers to their perfect fragrance to answering complex support queries. An essential tool for any modern e-commerce brand. Fantastic service for a reasonable price!!!!

20 października 2025
Opinia niezależna

Doświadczenie Trustpilot

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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