Borough 22 Doughnuts Recenzje 

265
•
Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

The doughnuts didn’t arrive on the right day. This wasn’t Borough 22’s fault. We were both let down by the delivery company who couldn’t be bothered. When they finally did arrive, they couldn’t have b... Zobacz więcej

Oceniono na 5 z 5

Purchased a box of jam doughnuts as a gift after buying and enjoying a few in store. Have to say they were delicious and the recipient enjoyed them. A quick refresh in the microwave made them very tas... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Product is easy to order online. Regular email updates on processing of order etc. very pleased with the quality of the packaging (each donut had it's own compartment in the box). Product was fresh... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Doughnuts smelt so good! So excited to finally have a gluten free jam doughnut. Bought the Lux box, the icing didnt survive the microwaving, but doughnut too solid to eat without heating up, would lov... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z pączkami
  2. również w kategorii:
  3. Kuchnia wegańska
  4. Piekarnia
  5. Restauracja z daniami bezglutenowymi

Napisane przez firmę

The UK's most inclusive doughnut. Multi-award-winning allergen-free doughnuts that are celebrated for their amazing taste. You will not believe they are free-from anything. Certified gluten-free, plant-based and suitable for those on low FODMAP, low sugar diets and also halal and kosher friendly. Despite all of this they are still loved by those who have no dietary requirements whatsoever, hence our opening statement, the most inclusive doughnut. Safe for those who need to be but zero compromise for those that don't!


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

265 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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3,9

Wszystkie recenzje

(265)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 60

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Oceniono na 2 z 5

Donuts very very solid

Donuts very very solid. Reheated according to instructions, the outside was perfect fatty, sugary coating, the jam was delicious real raspberry jam. But I couldn’t really swallow the dough, it was so solid

30 maja 2024
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Hi Franni we are sorry to hear about this are you able to email us hello@borough22doughnuts.com where we can resolve this for you. Regards, Ryan

Oceniono na 3 z 5

Good try

I'm sorry to only give three stars, I hadn't had a doughnut in almost 14 years and was so looking forward to that lovely soft sugary treat. I completely understand how difficult it can be to make things gluten free but I found the texture of the doughnuts really heavy and chewy even after reheating according to your instructions. The flavour was nice and I think if had them freshly cooked they might be better but they just weren't the treat I was looking forward to.

28 maja 2024
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Hi Kim thank you for your feedback we will take this into consideration and continue to improve our delivery options so that our doughnuts can get to you in the freshest way possible, regards Ryan

Oceniono na 1 z 5

Awful, never again.

Awful. I tried to contact Borough 22 on the day I received the doughnuts I bought, in the hope I just got a bad batch. Unfortunately after reaching out via email and social media I was ignored. The doughnuts I received were stale, dense and soggy at the bottom. Like 6 out of date frozen thawed doughnuts left out in the sun. A £34 birthday present for a little girl just diagnosed with Coeliac disease. I couldn’t be more dissatisfied.

28 maja 2024
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Hi Mike, Thanks for the feedback. I've flagged this with customer services and someone will be in touch shortly to resolve this for you.

Oceniono na 1 z 5

The donuts were stale from the moment…

The donuts were stale from the moment of arrival. I expected a lot and was very disappointed. Even with heating them up, they were just so hard.

28 maja 2024
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Hi Melissa could you please email me directly hello@borough22doughnuts.com
So we can get a resolution for you, Ryan

Oceniono na 5 z 5

Great to have GF doughnuts

It was great to have gluten free doughnuts but I had to freeze some since I couldn't eat them all myself by the use by date (well I could have but that would have been greedy 😜).

I chose the baked one but I think I'll try the more traditional ones next time.

28 maja 2024
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Hi Anne, thank you for your review and we are thrilled to hear that you enjoyed our baked doughnuts, come and visit us again soon for a taste of our fried! Regards, Ryan

Oceniono na 2 z 5

They were okay

They were okay. I ordered for a weekend delivery but apparently too late in the day so they delayed the order. Would suggest the site get updated to prevent that. When they arrived they seemed almost stale already…

29 kwietnia 2024
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Hi Stephen would you be able to email us directly hello@borough22doughnuts.com so we can resolve your issue over on email. we have had some issues with our deliveries in the last fortnight and are constantly trying to improve how we can deliver our doughnuts to our customers in the freshest state, regards Ryan

Oceniono na 5 z 5

If you have been missing doughnuts these are the perfect gluten free sweet treat

I am always on the search for an exceptional gluten free sweet treat to have on my birthday so decided to try these when the ad popped up on my Instagram feed. I had long ago accepted doughnuts would have to be on the long list of products that have become a dim and distant memory since becoming gluten free.

The Strips and dips were my doughnuts of choice as back in the day I would normally just have the fried and sugared version. I loved the texture, taste and serving size. The dips were both good options to enhance the taste for those who like extra sweetness. They freeze well and the reheat instructions are spot on. I had planned to keep them to eat as a treat over a few weeks but feel I need to have one each day so I can use up the dips while they are still fresh, that's my excuse and I am sticking to it!

I am so glad that I have finally found the perfect treat and I look forward to ordering my next batch when my birthday rolls around in a few months time. In the mean time I am sending emails to all my gluten free buddies so they can share the joy too.

22 maja 2024
Opinia niezależna
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Hi Tessa this is amazing to hear how much self restraint you have! 1 a day is really good going for the strips :) thank you very much for the feedback and we look forward to you sampling more of our range soon! Ryan

Oceniono na 5 z 5

Best gluten free donuts

Because they're fried! The most gluten like me and my girlfriend have experienced, lightly chewy with a little crisp on the exterior. Great flavours too, the jam was our favourite, can't go wrong with a classic.

30 kwietnia 2024
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Thanks so much, Joshua! We are so happy they were loved!

Oceniono na 5 z 5

OUT OF THIS WORLD GLUTEN FREE DELICIOUSNESS!!!

These doughnuts were nice and fresh when I received them and only needed a few seconds in the microwave to revive them fully. The flavour is out of this world and tasted like I remember a doughnut used to taste (all those many, many years ago) maybe even better! Yes, it's on the pricier side, but you get great value for what it is and you can tell each batch is made with love and care

10 maja 2024
Opinia niezależna
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Thank you, Rachael! This is great to hear our reheating instructions were successful. We are working on the recipe to improve it so watch this space.

Oceniono na 5 z 5

OMG these doughnuts are amazing

OMG these doughnuts are amazing! I have to be gluten free so haven't really had a doughnut in almost 15 years! I bought the cinnamon ring doughnuts. They are freezable so I don't have to worry about trying to eat 6 in one go but I think I actually could! I can't wait to try some of the other flavours/types.

25 kwietnia 2024
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Thank you so much, Melanie. Glad to hear they freeze well too.

Oceniono na 4 z 5

A treat!

It is so good to be able to eat doughnuts when gluten intolerant! They tasted wonderful. I have frozen most, as they are an expensive treat. I hope they defrost and re-heat well. Ordering and delivery was problem free. Great to discover this product and will re-order for special occasions.

24 kwietnia 2024
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Thanks so much, Dee

Oceniono na 2 z 5

Need to get your delivery system sorted…

Need to get your delivery system sorted out. I have had to have money returned or delays on orders from you many times Doesn't bode well for a successful business.

29 kwietnia 2024
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Thanks, Angela. We have been equally frustrated but are taking positive action which will be excellent news for you. We will send an email out once we've implemented things.

Oceniono na 5 z 5

Amazing

Amazing , the best doughnuts

29 kwietnia 2024
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Thanks, Emma!

Oceniono na 5 z 5

Great doughnuts

These are great doughnuts! They were packaged really well with clear instructions how to reheat. The baked ones are quite cake like but very tasty. I will definitely seek out borough 22 when I'm next in London as I imagine they will taste even better fresh!
Thank you

25 kwietnia 2024
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Yes, please do stop by. Come to our Saturday shop if you can.

Oceniono na 5 z 5

Perfect for coeliacs

Perfect for coeliacs!
I got my ordered box yesterday, shipped quickly and arrived 2 days after my purchase.
I got the fried box and had the sugar ring one last night and have just devoured the raspberry jam one today!
Why does microwaving them and then rolling them in sugar work such magic?! Follow the instructions included in your box and you will not be disappointed!

Such a lovely treat and I have really missed doughnuts. It’s been nearly two years since my coeliac diagnosis and they are such a scrumptious treat! Looking forward to the chocolate one and last ring one I’ll save for a treat down the down the line!

I’ve just frozen one to give to my coeliac colleague on Wednesday and I will give her the strict microwave and sugar rolling instructions.

Very much worth the money.
Great product- needed to share my delight!

4 maja 2024
Opinia niezależna
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

This is an awesome review, Helen. Thank you so much! Great to hear the reheating process works but we are working on a recipe that doesn't require any of this.

Oceniono na 2 z 5

We’ve bought from you a number of times…

We’ve bought from you a number of times but these items weren’t as good as previous. Very hard despite cooking them in the oven as instructed. Normally as I say really good gluten free option. They arrived part frozen still so not sure if that’s the reason.

25 kwietnia 2024
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Hey there, please drop us an email and we will look into this for you.

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