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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

They were great at communicating that adjustments needed to be to the price due to issues with phone. I'm more than happy with the outcome.

Oceniono na 5 z 5

I sent off my phone before reading reviews and to say I panicked was an understatement. I got the managers number and voiced my concerns and she dealt with it straight away. Phone was checked, price a... Zobacz więcej

Oceniono na 1 z 5

I sold a device to Boost Gadgets at the price quoted when I placed my order. After they received it, they said they would revalue it at a lower price and offered less several times, with the state... Zobacz więcej

Oceniono na 5 z 5

Sorting out the price took a bit of back-and-forth, but the Boost team made sure to get everything resolved professionally before the weekend. Once we agreed on the final offer, the payment was trans... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z telefonami komórkowymi

Napisane przez firmę

Boost Gadgets is a family run business, selling high quality new and used mobile phones at a great price.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

724 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 19% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(724)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 412

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Shocking this company should be struck…

Shocking this company should be struck off ! They offer decent price only until they receive it then try every trick in the book to offer you considerable less than previously quoted ! I sent a brand new phone unopened and they tried to say cos it’s an upgrade it’s not been paid for so offered me £300 original price was £660 ! Asked numerous times just to return me the phone then the offer went up £50 per time ! I finally gave in and accepted £580 as after reading other reviews regarding them sending the phone back I probably wouldn’t have got it ! STAY WELL CLEAR FROM THESE COWBOYS AS THEY WILL ROB YOU ! Oh yes and they offer you £5 to leave a positive review as they must be desperate to get good reviews !

23 września 2026
Opinia niezależna
Oceniono na 5 z 5

I sent off my phone before reading reviews….

I sent off my phone before reading reviews and to say I panicked was an understatement. I got the managers number and voiced my concerns and she dealt with it straight away. Phone was checked, price agreed, payment processed and money received within about 3 hours. Thank you for reassuring me.

23 września 2026
Opinia niezależna
Oceniono na 1 z 5

Approach with caution

Approach with caution. They are rogue cowboys and have no intention of honouring the quote. Total disgrace of a company and I wish i read trustpilot prior to sending my device.

They purposely provide high value for your phone and never honour the price. They make excuses and then offer a significantly lower price. When you reject they increase the offer in slow increments. When I requested my device to be returned they make further excuses saying they missed the delivery run and can’t send my device back until a week later.

23 września 2026
Opinia niezależna
Oceniono na 4 z 5

Great experience

The phone was received really quickly and I was contacted straight away to say they had got the phone.
They provided me with a copy of the report of the phone and informed me of the reasons the phone had to be revalued.
I was really happy with the communication received and how quickly they worked to send me over my money.
Thank you so much :)

18 września 2026
Opinia niezależna
Oceniono na 1 z 5

Awful

Awful. Fake high offers to buy then excuse after excuse not to pay. I will be pursuing in small claims court
They seem to be connected to back market. Use other phone buyers.
These people will STEAL YOUR PHONE

3 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Disingenuous company who hold you over…

Disingenuous company who hold you over a barrel. I sent my phone to boost in near mint condition and listed as "good". Once received they emailed me asking for proof of purchase or they would only be able to offer me less than half the original offer. I sent proof they then offered and extra £50 as they said they also wanted a bank statement. When I said come on, I've sent you the apple store receipt with the serial number proving I bought it outright they then agreed to up the offer by £100, still £300 less than the original offer. I then said no and asked for the device to be returned they ignored this and offered £20 more, I continued to say no return it to which they said they would but the following week once they had enough devices to return to people, I reluctantly accepted. They then emailed and said upon further review the phone was very dented and scratched and they wanted to send another revised offer, they sent me photos of a phone covered in deep scratches and chips, I then asked for a video showing the IMEI or serial number on screen and the damaged body as I did not believe it was mine and felt they were being disingenuous and I said so, they said they have over 50 phones a week and are above board. They sent a video but just of the screen showing IMEI, not the body. I can't believe Ive been conned, the phone was perfect with good battery health also and has been well looked after in case with screen protector in the 10 months I had it. They either used another phone or purposely damaged mine. As I say the video did not show the body so I believe it was not my phone in the photos, i also notice white paint type stuff on the handlers hands like dried in tipex which resembled what could be seen all over the phone. I knew If I continued to ask for it back they would damage my phone for real and leave me stuck so I had no choice but to reluctantly accept their offer at 300 less than originally offered. They also used other excuses during our exchange, firstly saying I stating if was brand new and it was not, I send my screenshot showing I chose good and the offer price, they then said there is a new model due next month (now this month) and so the prices had gone down, I thought the offer price was frozen once sent in though. It was just tactic after tactic and I got completely conned and ripped off. They then asked me to send my bank details via email even though they were given on the site and I also had to send a photo of my driving licence for their records. I am a hard working genuine person with a decent job and who is honest and has integrity. This company is a disgrace and should be stopped from being able to advertise via recycle compare. I am still very angry and feel robbed.

28 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

DO NOT USE

DO NOT USE! AT ALL!

I sent over a phone, they quoted me 815, then 450 as the phone was on a contract so instead i requested my phone to be sent back

instead they terrorized me with 50 lowball offers and every time i rejected them they'd send another one instead of just sending my phone back as requested

on friday, after i was meant to receive the tracking, i asked for an update, they proceed to give me YET ANOTHER OFFER which shows they didn't even ship my phone

would not use them, any good review is paid, i was forced to take an offer 90 quid less than expected and then they emailed me offering 5 quid if i gave a good review

again, DO NOT USE.

4 września 2026
Opinia niezależna
Oceniono na 3 z 5

Very Efficient

Packaging arrived quick, email to confirm phone received also arrived quick. Device revalued, but after some issues along the way, the issues were resolved quickly and to my satisfaction.

4 września 2026
Opinia niezależna
Oceniono na 1 z 5

False claim that postage is insured

Beware of using the supplied tracked return service! The headline claim that this is insured simply isn't true because you can't actually make a claim to Royal Mail since they dont consider you the sender. Boost will then hide behind their terms and conditions and tell you its your own fault for using the service they supplied and tough luck, go speak to Royal Mail.

After 2 months of trying to get anywhere, they simply don't care, knowing full well and proven that I am unable to raise a claim they still wont raise it on my behalf. So this review is simply a warning to others to think very carefully about selling your devices as they won't help you when things go wrong.

The technicality that this creates is, Boost purchase the postage with Royal Mail as a tracked return, making themselves the Sender and Receiver, the contract with Royal Mail is with the person who pays them, which is Boost. Royal Mail wont accept a claim from me, Boost refuse to raise a claim so I'm left with nothing.

29 czerwca 2026
Opinia niezależna

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