They were great at communicating that adjustments needed to be to the price due to issues with phone. I'm more than happy with the outcome.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I sent off my phone before reading reviews and to say I panicked was an understatement. I got the managers number and voiced my concerns and she dealt with it straight away. Phone was checked, price a... Zobacz więcej
I sold a device to Boost Gadgets at the price quoted when I placed my order. After they received it, they said they would revalue it at a lower price and offered less several times, with the state... Zobacz więcej
Sorting out the price took a bit of back-and-forth, but the Boost team made sure to get everything resolved professionally before the weekend. Once we agreed on the final offer, the payment was trans... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Boost Gadgets is a family run business, selling high quality new and used mobile phones at a great price.
Dane kontaktowe
Zjednoczone Królestwo
- boostgadgets.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 19% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Absolutely fantastic experience the…
Absolutely fantastic experience the team was so friendly and helpful and everything was exactly as I hoped great service
Shocking this company should be struck…
Shocking this company should be struck off ! They offer decent price only until they receive it then try every trick in the book to offer you considerable less than previously quoted ! I sent a brand new phone unopened and they tried to say cos it’s an upgrade it’s not been paid for so offered me £300 original price was £660 ! Asked numerous times just to return me the phone then the offer went up £50 per time ! I finally gave in and accepted £580 as after reading other reviews regarding them sending the phone back I probably wouldn’t have got it ! STAY WELL CLEAR FROM THESE COWBOYS AS THEY WILL ROB YOU ! Oh yes and they offer you £5 to leave a positive review as they must be desperate to get good reviews !
I sent off my phone before reading reviews….
I sent off my phone before reading reviews and to say I panicked was an understatement. I got the managers number and voiced my concerns and she dealt with it straight away. Phone was checked, price agreed, payment processed and money received within about 3 hours. Thank you for reassuring me.
Good customer service
Good customer service, good prices. Worker is cushty.
Boost has been great and accommodating
Boost has been great and accommodating. Would recommend!
Approach with caution
Approach with caution. They are rogue cowboys and have no intention of honouring the quote. Total disgrace of a company and I wish i read trustpilot prior to sending my device.
They purposely provide high value for your phone and never honour the price. They make excuses and then offer a significantly lower price. When you reject they increase the offer in slow increments. When I requested my device to be returned they make further excuses saying they missed the delivery run and can’t send my device back until a week later.
Great experience
The phone was received really quickly and I was contacted straight away to say they had got the phone.
They provided me with a copy of the report of the phone and informed me of the reasons the phone had to be revalued.
I was really happy with the communication received and how quickly they worked to send me over my money.
Thank you so much :)
Excellent and very communicative and…
Excellent and very communicative and helpful
Very easy to deal with
Very easy to deal with, good communication and prompt payment
Amazing service and honestly what a…
Amazing service and honestly what a straight forward process, extremelly happy with the whole process.
Sold my new iPhone 17 pro max to them
Sold my new iPhone 17 pro max to them. Very easy to deal with. And extremely quick and helpful response from them. A** will use again
Quick responses more information on…
Quick responses more information on reduced payment for phones in contract would have been beneficial, but is in terms and conditions. Fast communication
Awful
Awful. Fake high offers to buy then excuse after excuse not to pay. I will be pursuing in small claims court
They seem to be connected to back market. Use other phone buyers.
These people will STEAL YOUR PHONE
Amazing prices and services
Amazing prices and services. Everyone is always lovely in here :D
Great customer service and very quick…
Great customer service and very quick payment
I would recommend boost gadgets
Disingenuous company who hold you over…
Disingenuous company who hold you over a barrel. I sent my phone to boost in near mint condition and listed as "good". Once received they emailed me asking for proof of purchase or they would only be able to offer me less than half the original offer. I sent proof they then offered and extra £50 as they said they also wanted a bank statement. When I said come on, I've sent you the apple store receipt with the serial number proving I bought it outright they then agreed to up the offer by £100, still £300 less than the original offer. I then said no and asked for the device to be returned they ignored this and offered £20 more, I continued to say no return it to which they said they would but the following week once they had enough devices to return to people, I reluctantly accepted. They then emailed and said upon further review the phone was very dented and scratched and they wanted to send another revised offer, they sent me photos of a phone covered in deep scratches and chips, I then asked for a video showing the IMEI or serial number on screen and the damaged body as I did not believe it was mine and felt they were being disingenuous and I said so, they said they have over 50 phones a week and are above board. They sent a video but just of the screen showing IMEI, not the body. I can't believe Ive been conned, the phone was perfect with good battery health also and has been well looked after in case with screen protector in the 10 months I had it. They either used another phone or purposely damaged mine. As I say the video did not show the body so I believe it was not my phone in the photos, i also notice white paint type stuff on the handlers hands like dried in tipex which resembled what could be seen all over the phone. I knew If I continued to ask for it back they would damage my phone for real and leave me stuck so I had no choice but to reluctantly accept their offer at 300 less than originally offered. They also used other excuses during our exchange, firstly saying I stating if was brand new and it was not, I send my screenshot showing I chose good and the offer price, they then said there is a new model due next month (now this month) and so the prices had gone down, I thought the offer price was frozen once sent in though. It was just tactic after tactic and I got completely conned and ripped off. They then asked me to send my bank details via email even though they were given on the site and I also had to send a photo of my driving licence for their records. I am a hard working genuine person with a decent job and who is honest and has integrity. This company is a disgrace and should be stopped from being able to advertise via recycle compare. I am still very angry and feel robbed.
DO NOT USE
DO NOT USE! AT ALL!
I sent over a phone, they quoted me 815, then 450 as the phone was on a contract so instead i requested my phone to be sent back
instead they terrorized me with 50 lowball offers and every time i rejected them they'd send another one instead of just sending my phone back as requested
on friday, after i was meant to receive the tracking, i asked for an update, they proceed to give me YET ANOTHER OFFER which shows they didn't even ship my phone
would not use them, any good review is paid, i was forced to take an offer 90 quid less than expected and then they emailed me offering 5 quid if i gave a good review
again, DO NOT USE.
Very Efficient
Packaging arrived quick, email to confirm phone received also arrived quick. Device revalued, but after some issues along the way, the issues were resolved quickly and to my satisfaction.
False claim that postage is insured
Beware of using the supplied tracked return service! The headline claim that this is insured simply isn't true because you can't actually make a claim to Royal Mail since they dont consider you the sender. Boost will then hide behind their terms and conditions and tell you its your own fault for using the service they supplied and tough luck, go speak to Royal Mail.
After 2 months of trying to get anywhere, they simply don't care, knowing full well and proven that I am unable to raise a claim they still wont raise it on my behalf. So this review is simply a warning to others to think very carefully about selling your devices as they won't help you when things go wrong.
The technicality that this creates is, Boost purchase the postage with Royal Mail as a tracked return, making themselves the Sender and Receiver, the contract with Royal Mail is with the person who pays them, which is Boost. Royal Mail wont accept a claim from me, Boost refuse to raise a claim so I'm left with nothing.
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