Boomer Benefits Recenzje 194

Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Sarah was so helpful!! She was unbiased and was forthcoming about positives and negatives of different plans so that we had a full understanding of what we were signing up for. She was wonderful at... Zobacz więcej

Oceniono na 5 z 5

Jay was very patient. I enjoyed him. He made sure I understood what I didn’t understand whatsoever. He saved me money from a better provider. I’m more than satisfied with this service, and Jay. Jay fo... Zobacz więcej

Oceniono na 5 z 5

From the moment I spoke with Neal Ramos, my broker, from Boomer Benefits I knew I had chosen the best company to work with through the Medicare process. He was well spoken, knowledgeable, patient and... Zobacz więcej

Oceniono na 5 z 5

Arick helped me understand a medical bill. He researched it, got back to me and facilitated a call with medicare. It took all the hassle out if the process.

Informacje dotyczące firmy

  1. Agencja ubezpieczeń zdrowotnych
  2. Agencja ubezpieczeniowa
  3. Pośrednik ubezpieczeniowy
  4. Firma ubezpieczeniowa

Napisane przez firmę

Boomer Benefits is an independent Medicare insurance agency dedicated to helping people make confident, informed decisions about their healthcare coverage. Founded in 2005, we specialize exclusively in Medicare and work with a wide range of nationally recognized insurance carriers, allowing us to focus on what’s best for each client—not a single company. Our licensed agents take the time to understand each person’s medical needs, prescriptions, doctors, and budget before recommending coverage. We believe Medicare decisions should be made with clarity, not pressure, and our role is to educate and guide—not sell. What truly sets Boomer Benefits apart is our long-term support. After enrollment, clients are upgraded to our Client Service Team, a dedicated group that assists with billing issues, claims, plan changes, and ongoing questions year after year. You’re never on your own, and you’re never reliant on just one individual for help. We serve clients nationwide through first-party, educational lead sources and do not buy or sell consumer data. Our team is known for low turnover, deep Medicare expertise, and a strong commitment to doing things the right way. At Boomer Benefits, we don’t just help you choose a Medicare plan—we stay with you long after enrollment to make sure it continues to work for you.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

194 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

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Oceniono na 5 z 5

Great Customer Service from Sydney Green, Bommer Benefits Rep

I have had the pleasure to work with Sydney Green at Boomer Benefits. Over the past several years, she has facilitated resolutions to several bills for me with Medicare. She quickly responds to the inquiry and works to resolve the matter. I truly appreciate her dedication to great customer service

2 lutego 2026
Opinia niezależna
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Odpowiedź od Boomer Benefits

Thank you for the great feedback! Sydney works hard for our clients, and we’re grateful you trusted us to help.

Oceniono na 5 z 5

Sydney Vaughn is always on top of…

Sydney Vaughn is always on top of things. She immediately addresses any request that I send to her with updates later on. She is highly appreciated.

5 lutego 2026
Opinia niezależna
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Odpowiedź od Boomer Benefits

Thank you so much! Sydney will love seeing this. We appreciate you taking the time to leave a review.

Oceniono na 5 z 5

Lonzell was awesome he took a lot of…

Lonzell was awesome he took a lot of time checking to see if I could get better insurance. He also found me on day surgery policy he is the best.

3 lutego 2026
Opinia niezależna
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Odpowiedź od Boomer Benefits

Thanks so much for the kind words! We’re glad Lonzel took the time to find you better coverage and a policy that fits your needs. We’ll be sure to pass this along to him.

Oceniono na 1 z 5

Warning, do not use Boomer Benefits

Boomer Benefits signed me up for supplement plans without my authority. This was an obvious way to get their commission. Jan 2024, I signed up through Boomer for my Wife and I to start us each on plan G, part D and Dental. I gave them my bank account for payments. So, January there was a first charge to open my accounts.
Soon after, my retirement was delayed, I emailed my Boomer rep, Kate to let her know I was delaying signing up for Medicare so I would also delay starting my supplements. Around August, my retirement was delayed again so I let Boomer know I would let them know when I would need the supplements to start, most likely in early 2026. A couple months later, checking my bank account, I found a total of 5 months of charges totaling approximately $1,600 gone from my account. I immediately emailed Boomer requesting refunds. It has taken 3 months, many emails back and forth and over 30 hours of phone conversations with Cigna to finally receive refunds on our plan G. But, Cigna will not refund the $500 for dental plans. When i requested that refund from Boomer, since this was their fault, they denied the request. Boomer also claims they tried to help me get all refunds but Cigna never received any request from Boomer for my refunds. So all they did was steal my money. They took my money before they had my approval to do so, and before I was on Medicare. They are responsible for me losing $500 and all my lost time. This is a warning. Find another Medicare broker. Do not use Boomer Benefits.

15 października 2025
Opinia niezależna
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Odpowiedź od Boomer Benefits

Ron, we’re sorry you’re frustrated with this experience. That said, we need to clarify several important facts.

The policies referenced were authorized and issued based on signed applications. Once a policy is signed and put into force, it is always the client’s responsibility to request cancellation if coverage is no longer needed. We are absolutely here to help guide and support that process, but the cancellation request must come directly from the policyholder. In this case, we did not receive a request to cancel the dental policy or a confirmed retirement date that would have allowed the effective date to be changed.

When it became clear that the Medicare supplement should not have started, our team worked with the carrier to secure the maximum refund allowed under carrier rules. Dental policies are not dependent on Medicare Part B and are governed by different carrier refund guidelines, which limit what can be returned once coverage is active. Those funds are held by the insurance carrier, not Boomer Benefits.
At no point did Boomer Benefits withdraw money without authorization or act outside of signed applications. We are an advocacy firm, not the insurance carrier, and refunds are ultimately determined by carrier policy, not by Boomer Benefits.

We understand this situation is frustrating, and we regret that the timing of retirement did not align with the original plans. However, it is not accurate to state that Boomer Benefits acted improperly or took funds unlawfully.

Boomer Benefits operates with the utmost integrity and takes our clients’ coverage very seriously. Our management team made extensive efforts to assist and advocate within the limits of carrier rules, and we stand by the care and professionalism shown throughout this situation.

Oceniono na 5 z 5

Amazing Agent & company!!

Blessed to have an amazing, kind, patient and professional agent in Shawn Fiset and he made the health plan switch a smooth transition!! Thank you so much for your help and support!! Boomer Benefits is excellent, I highly recommend them!!

28 stycznia 2026
Opinia niezależna
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Odpowiedź od Boomer Benefits

Thank you so much for the recommendation! We’re happy to hear Shawn made the switch smooth and took great care of you.

Oceniono na 1 z 5

Zach talks a good game. Fails on execution.

Zach talks a good game. Fails to execute. He was a good salesman and helped me sign up for a medigap product. It was declined by Cigna. I tried 3 times to get in touch with boomer benefits after that and never got a call back. I was worried about my coverage in 2026. So I found another broker that stepped up and took care of my needs and now I am set for 2026. It seems their sales talks a good game but the customer service end doesnt follow up.

18 listopada 2025
Opinia niezależna
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Odpowiedź od Boomer Benefits

Hey Steve — I’m sorry to hear this. I looked into it right away upon reading this and do see multiple outbound call attempts from our team that weren’t answered, so it’s possible our number was blocked or filtered on your end.

Zach is someone who genuinely cares about his clients, and the notes show he was actively trying to reach you because he wanted to make sure you were taken care of. We take feedback like this seriously and wish the outcome had been different. Wishing you all the best with your Medicare coverage going forward.

Oceniono na 5 z 5

Boomer Benefits is awesome

Boomer Benefits is an honest and great company. Specifically, Ruth Oekerman, has been extremely helpful in getting my wrongly charged medical bills filed correctly and properly paid for by my Medicare Supplement plan. She is always patient and kind. She always communicates well with the progress and the status of my cases. She is a great ambassador in customer care for Boomer Benefits. I always know that when Ruth is on my case she is going to diligently work hard to resolve the issue. Thank you Boomer Benefits and thank you very much Ruth.

Satisfied customer: K. N. Beasley

1 grudnia 2025
Opinia niezależna
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Odpowiedź od Boomer Benefits

Thank you so much for taking the time to share this. We love to hear how helpful Ruth has been—she truly cares about her clients and will be happy to know her hard work made a difference.

Oceniono na 3 z 5

High turnover

15 października 2025
Opinia niezależna
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Odpowiedź od Boomer Benefits

Hi Brian — thanks for the feedback. We actually have very low turnover and are proud to have a long-tenured team (our first employee is still with us). Without more context, it’s hard to know your specific concern, but we’re always happy to talk it through.

One thing many clients appreciate is access to our full Client Service Team, so you’re never reliant on just one person and can get help quickly when questions come up. If you’d like to discuss further, feel free to give us a call at 817-249-8600.

Oceniono na 5 z 5

OUTSTANDING Company

What a OUTSTANDING Company and Staff. I've spent 45 minutes on the phone asking questions with Jaime Myers today and he never expressed any indication that I was wasting time or asking dumb questions. He went above and beyond giving me explanations and suggestions for me to consider in my decision making. I believe I'm overthinking this whole process and these people help to calm your nerves and walk you through the options and offer helpful information for your consideration. I just can't thank you all enough. All of this after spending 2 entire days reviewing and researching issues and calling providers just to get more confused and little help from them

4 listopada 2025
Opinia niezależna
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Odpowiedź od Boomer Benefits

Thank you so much for the kind words, David. We’re thrilled Jaime took the time to answer every question and help make the process feel less overwhelming. We’ll be sure to share this with him — and we truly appreciate you trusting Boomer Benefits.

Oceniono na 1 z 5

I consulted Boomer Benifits and wished I didn't

I consulted Boomer Benifits for my Healthcare needs. They signed me up for a plan I did not qualify for and quoted me prices on my prescriptions that were very inaccurate. Disappointed is an understatement. Now I'm without insurance and have multiple needs to continue my health progress.

10 października 2025
Opinia niezależna
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Odpowiedź od Boomer Benefits

Hi there — I’m sorry to hear this. This is never the experience we want for anyone, and we’d like the opportunity to look into what happened and see how we can help.

Without a bit more detail, I’m unable to review the situation here, but please give us a call at 817-249-8600 so we can take a closer look.

Oceniono na 5 z 5

Deanna Harrison was GREAT

Deanna Harrison was GREAT ! Very professional and at same time personable. She took the time to find the right coverage after my wants and needs during our conversation and she hung in there with me. I have other family members that use Boomer and they advised me to register with Boomer - they were right.

30 września 2025
Opinia niezależna
Oceniono na 1 z 5

This company is really bad

These people are horrible. I asked them over and over not to contact me but they don't stop. Finally after telling them many times, they stopped, but now I am facing the same problem getting off their email list. Don't ever go on their website or they will never stop harassing you.

2 kwietnia 2025
Opinia niezależna
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Odpowiedź od Boomer Benefits

Hi Peter — I want to clarify our business practices, as they’re something we take seriously. We only contact individuals who have directly requested our help, and we never buy or sell lead data. We also immediately stop outreach when someone asks to be removed.

I don’t see a prior request to stop contact on your inquiry, so our team wasn’t aware at the time, but I’ve now marked your account as do not contact to ensure there’s no further outreach. We wish you the best going forward.

Oceniono na 4 z 5

So you dislike Boomers

Heard your show last night Laura, so you hate boomers, I stopped watching your show last night.

6 czerwca 2025
Opinia niezależna
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Odpowiedź od Boomer Benefits

Hi Kenneth — I think you may have us confused with someone else. We absolutely love boomers, and we don’t have a show (or anyone named Laura on our team).

If you ever need help with Medicare, we’re the right Boomer Benefits. Give us a call anytime at 817-249-8600.

Oceniono na 1 z 5

AVOID AT ALL COSTS The worse.

Fake reviews. Boomer is a shame.They do NOT help you. They don't even apologize or try to help when they are wrong. For example, I was asked to look for an email with a title that does NOT exist. 3 days before the end of the month, they were incapable of providing me with a plan D. I have to do the job for them. They dont explain you the deal when you switch to medicare. Veronica weas particularly abnoxious and deiceded that shge would hang up because I was teling her to stop telliong me repaetely that she "told me", which is a lie.

27 marca 2025
Opinia niezależna
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Odpowiedź od Boomer Benefits

Hi there — this review is from some time ago, and we’re only seeing it now because we don’t pay Trustpilot to solicit or manage reviews. Most consumers don’t realize that many companies do pay to actively prompt and manage reviews on this platform.

We take feedback seriously and wish we had known about these concerns directly at the time so we could have stepped in to help. If there’s anything our team can still do to clarify or assist, please call us at 817-249-8600.

Oceniono na 5 z 5

Excellent customer service

Melanie was very thorough throughout my change of my Medicare supplement plan. She also followed up with my former company to make sure the old policy was cancelled. I'm very satisfied.

22 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Nice Representatives but Bad Advice

This was my second year on Medicare and I reached out to Boomer Benefits for advice on my Part D drug plan. They ran all of my medications through their system and found a plan that reportedly covered all my meds. Based on their suggestion, I switched from United Healthcare (which did cover all of my meds in 2024) to Humana. However, after I filled my Dulera inhaler (that I had been stable on for 7+ years) through Humana in January, I was sent a letter from Humana that said they would not cover it going forward unless I could prove that I had tried other (cheaper) inhalers first. Since I have severe asthma, I was unwilling to risk my health by trying other inhalers. So I am now stuck paying $200/month (using a coupon) due to the poor advice given to me by Boomer Benefits. There is nothing I can do about it. The $200 will not even go toward my out-of-pocket expenses as it’s not covered through Humana. The representatives are nice, but untrained, non-medical people who don’t understand the ins and outs or fine prints of insurance plans.

8 stycznia 2025
Opinia niezależna
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Odpowiedź od Boomer Benefits

Hi there — this review is from some time ago, and we’re only seeing it now because we don’t pay Trustpilot to solicit or manage reviews. Many consumers don’t realize that companies who do are able to monitor and respond much sooner.

Without additional details, I’m unable to look up your account to see what happened specifically. That said, I do want to clarify that all of our team members go through extensive Medicare training, and our Client Service Team is made up of licensed agents as well.

If you are a current Boomer Benefits client, please reach out and ask to speak with a manager. We’d truly like the opportunity to review this with you and see how we can help.

Oceniono na 5 z 5

They're awesome!

My husband used these folks based on a family recommendation. I didn't qualify for Medicare at the time but would in a year or so. I asked Boomers to remember me when my turn comes up. Lo and behold I got a phone call yesterday asking if I had time to sign up for Medicare. I qualify in 4 months. Amazing. Our agent is Colton and he's super nice and knowledgeable. And really cares about getting the best insurance for his clients. I'm so happy and grateful I don't need to try and sign up myself. Colton made everything so easy. They're awesome!

28 stycznia 2025
Opinia niezależna
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Odpowiedź od Boomer Benefits

Thank you so much for sharing this! We love hearing that we were able to follow up at just the right time and make the process easy for you. Colton will be so happy to hear your kind words — we really appreciate your trust and your family’s recommendation.

Oceniono na 5 z 5

Wish I had known about Boomer Benefits…

Wish I had known about Boomer Benefits before I spent hours/days/weeks researching Medicare options. Insurance snags, questions & poor communication aren't my problem anymore. Lisa Contreras, my CS rep, is on it--she returns calls as promised, reports on claim status and follows up. Highly recommend.

17 stycznia 2025
Opinia niezależna
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Odpowiedź od Boomer Benefits

Thank you for sharing this! We’re so glad Lisa has been on top of things and made the process easier for you. We really appreciate the recommendation and are happy to be here whenever you need us.

Oceniono na 5 z 5

Informative and Very Helpful

I had great service from a Boomer rep, Ashley Stout, on selecting the best Advantage Plan after Aetna indicated it would be discontinuing my current medical coverage. She was willing to consider all options (besides Advantage plans) and was thorough in her explanation of the plan she did recommend. The details she gave me were the deciding factor in my selecting that plan.

11 listopada 2024
Opinia niezależna
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Odpowiedź od Boomer Benefits

Thank you for the great review, Art! We’re so glad Ashley was able to walk you through your options and help you feel confident in your decision. We’ll be sure to share your kind words with her.

Oceniono na 5 z 5

What a great experience using this…

What a great experience using this service. When I was initially eligible for Medicare, I used a local broker to select a supplement. It seemed as though I was debating his opinions rather than obtaining informed advice.
Tish P at Boomer benefits is a superb listener and parcels advice in a very knowledgeable and impartial way. She assisted with a new application for a Medicare supplement and through her assistance, it was approved. Thank you Tish for your sense of humor and kind assistance in securing a better supplement for me! You have my highest recommendation.
Susan Daniels

14 listopada 2024
Opinia niezależna

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