BookMyCourseRecenzje 

44
Wynik TrustScore: 3.5 na 5

3,7

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Book My Course always respond in a timely manner and there is always someone else at hand if our Account Manager is away. They are always very helpful and having all of the courses in one place saves... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have used Book My Course many times. An excellent service. Our work is often moving at a pace, and training requirements are fairly immediate. We like the user friendly website that provides an imm... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really friendly service from Tayla. Lets of bookings made with different invoicing details, all completed without any problems. I haven't spoken to Tayla in a few months, yet she always provides a p... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

It was a really good course, the modules were broken down well with good content, the staff were really helpful with any problems. but when it came to the test, I sat the test 3 times on 3 differen... Zobacz więcej

Informacje dotyczące firmy

  1. Centrum szkoleniowe
  2. Firma konstrukcyjna
  3. Bezpieczeństwo i higiena pracy

Napisane przez firmę

Bookmycourse – 1000’s of courses, 100’s of locations, 1 site!


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

44 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(44)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Absolutely dreadful experience

Absolutely dreadful experience. I spent two weeks trying to book an IOSH one-day for my team “Safer Working” course, finally secured a confirmed date, and was sent a payment link—only to then be told the course had been cancelled due to a “trainer issue.”

What’s particularly frustrating is that they clearly knew the course wasn’t going ahead, yet still sent a payment link. This shows a real lack of organisation and communication.

Since then, I’ve been offered alternative dates that simply don’t work, which has just wasted more of my time.

Very poor customer service throughout. I wouldn’t recommend relying on this provider if you need a course on a specific date.

19 maja 2026
Opinia niezależna
Oceniono na 1 z 5

If I could leave this company with Negative Stars, I would.

If I could leave this company with negative stars, I would.

I enquired on Monday the 16th of February 2026 for a PASMA course, for 1 delegate. I was informed that it was a minimum of 2 delegates for the course to go ahead, so I added an extra delegate.

I was informed via email that the course was going ahead, and I made full payment, being told that I will have full course details sent to me.

I called this morning (20/02/2026) to follow up for full details to be sent to me. I was told that the training was never going ahead, and the closest one they could get me on was an hour and a half away from the original destination. I went ahead and booked this one.

An hour later, I received a phone call to inform me that this training was also never going ahead.

I requested a full refund, to be told that cancellations do happen. What I can not understand is when was I going to be told when the original training has been cancelled, and why was I the one chasing for details? Why are you booking people onto courses, and not checking they are going ahead? Why are you taking payment in full, without checking with your trainers?

I am absolutely horrified at the way this company has handled this situation.

I will never be recommending this company to anyone.

20 lutego 2026
Opinia niezależna
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Odpowiedź od BookMyCourse

We are very sorry to read your feedback and understand that this situation was frustrating.

To clarify, we arrange training with accredited providers rather than delivering the courses directly ourselves. On this occasion, the original PASMA course was cancelled by the training centre due to circumstances outside of our control. We appreciate that this was disappointing, particularly once payment had been made.

As soon as we were notified, our team worked quickly to secure an alternative provider for the same date, as this was the only day your delegates were available. Unfortunately, the second provider subsequently confirmed they were unable to accommodate both delegates as planned.

At that stage, senior management became involved and we contacted multiple alternative centres in an effort to secure a suitable replacement. Due to availability on the specific date requested, this was not possible.

Once it became clear that we could not meet your requirements, a full refund was issued immediately. Throughout the process, our team aimed to communicate clearly and handle the situation professionally.

While cancellations by independent training providers are uncommon, they can occasionally occur due to minimum numbers or trainer availability. We regret the inconvenience caused and are sorry we were unable to secure a suitable alternative course on this occasion.

Oceniono na 5 z 5

We have used Book My Course many times

We have used Book My Course many times. An excellent service. Our work is often moving at a pace, and training requirements are fairly immediate. We like the user friendly website that provides an immediate view of course availability nation wide. It is easy to book. Follow up from any issues is dealt with promptly. Highly recommendable.

10 listopada 2025
Opinia niezależna
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Odpowiedź od BookMyCourse

Thank you for your five star review, it is very much appreciated!

Oceniono na 5 z 5

Very professional and not expensive

Very professional, prompt and great service!
They found me the course I was looking for a very reasonable price

2 września 2025
Opinia niezależna
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Odpowiedź od BookMyCourse

Thank you for your review, it is much appreciated!

Oceniono na 1 z 5

Cancelled the course with two days…

Cancelled the course with two days notice

7 sierpnia 2025
Opinia niezależna
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Odpowiedź od BookMyCourse

Hi Sam,

Thank you for your feedback. We're really sorry to hear that your course was cancelled, and we completely understand your frustration.

In this instance, the training provider had to cancel due to a late drop in delegate numbers, which meant they could no longer meet the awarding body’s minimum requirement to run the course. Unfortunately, weekend courses are less frequent, so we were not able to offer an alternative in time to meet your needs.

As a booking platform, we work with a wide network of accredited providers, but cancellations—while rare—are ultimately at the discretion of the training centre in line with their delivery requirements.

We truly regret the inconvenience caused and hope to have the chance to support you again in the future with a smoother experience.

Kind regards,
Kate

Oceniono na 1 z 5

Avoid at all cost

Avoid at all cost. Done a course with them in 2023 giving us little time to prepare for a £1,500 if you fail they charge you £600 for a retake. There’s hardly any jobs that they over price these courses for it’s not worth it

30 kwietnia 2025
Opinia niezależna
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Odpowiedź od BookMyCourse

Hi Ciara,

Thank you for your review. Unfortunately, as I have no record of a booking or resulting complaint under the name Ciara Fat, it is a little difficult for me to comment on your review from your training in 2023.

Based on the amounts that you have mentioned, I am assuming that you booked to complete a CPCS plant machinery course. These courses are not a guaranteed pass I am afraid, much like a driving course for a car and a re-sit can be around the £500-£700 mark. A re-sit usually consists of dedicated training, followed by the CPCS theory and practical tests again but the price can vary depending on how much additional training you require.

For those reading this, I would like to remind you that we are a brokerage site and as a result, we do not set the course prices or advise on recruitment at all. If you visit our website, you can see all courses that we advertise and select a course based on a price, date and location that suits your needs.

Oceniono na 5 z 5

10+ Years of Great Service

As a Training Provider, we’ve been working with Book My Course for over 10 years now, and we've always found the Team to be super efficient, ready to help, and willing go out of their way to ensure delegates have a smooth booking experience.

We’re looking forward to continuing this partnership for many more years to come!

14 lutego 2025
Opinia niezależna
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Odpowiedź od BookMyCourse

Hi Tala!

Thank you for taking the time to provide us this review and
great feedback, we thoroughly enjoy working with your team.

We hope you are well & look forwards to working with you again soon.

Kind Regards,

Oceniono na 5 z 5

Top-Notch service for booking training.

BMC offer a wide range of high-quality courses, so there’s always something that fits your needs, whether it’s for professional development or specific certifications.

The team at BMC are fantastic, and have been great to work with from a Training Centre perspective.
They offer the flexibility of choosing between online, in-person courses, as well as Day Release options for longer course durations, which suits different learning styles and schedules.

BookMyCourse provides a reliable and user-friendly service. Highly recommend it to anyone looking for quality training options!

10 lutego 2025
Opinia niezależna
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Odpowiedź od BookMyCourse

Hello Doug,

Thank you for taking the time to provide us this review and
in depth feedback, we aim to please!

We hope you are well & look forwards to working with you again soon.

Kind Regards,

Oceniono na 5 z 5

Book my course are super user friendly

Book my course are super user friendly, we utilise their services regularly and will continue to do so.

7 lutego 2025
Opinia niezależna
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Odpowiedź od BookMyCourse

Hi Lee,

Thank you for taking the time to provide us this review and
great feedback,

We hope you are well & look forwards to working with you again soon.

Kind Regards,

Oceniono na 5 z 5

Great experienced with BMC

Had a great experienced with BMC who arranged a course at Godstone, Surrey.
Friendly staff and professional all the way though.
Would recommend this company to arrange courses.

3 lutego 2025
Opinia niezależna
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Odpowiedź od BookMyCourse

Hi Carol,

Thank you for taking the time to provide us this five-star review and feedback, we hope the training was enjoyable.

We look forwards to working together again soon.

Kind Regards,

Oceniono na 5 z 5

Great Customer Experience

We have partnered with BMC for many years and always found them reliable and easy to work with :)

31 stycznia 2025
Opinia niezależna
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Odpowiedź od BookMyCourse

Hi Michael,

Thank you for taking the time to provide us this five-star review and feedback,

We look forwards to working together again soon.

Kind Regards,

Oceniono na 5 z 5

Keyostas has worked with…

Keyostas has worked with Bookmycourse.co.uk for many years and has a long standing relationship of offer its courses via their website. Both Keyostas and Bookmycourse.co.uk work well together to make sure the clients get the dates and locations they want when they want with ease.

5 lutego 2025
Opinia niezależna
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Odpowiedź od BookMyCourse

Thank you for taking the time to leave us this 5-star review.

We appreciate your business and look forward to continue working with you in the future.

Kind Regards

Oceniono na 5 z 5

Great stuff

Great stuff. Got questions answered
Got email with cost . Thanks dave brookes

23 stycznia 2025
Opinia niezależna
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Odpowiedź od BookMyCourse

Hi David,

Thank you for taking the time to provide us this 5 star review.

We are glad that we were able to assist and look forward to working with you in the future.

Kind Regards

Oceniono na 5 z 5

Really friendly service from Tayla.

Really friendly service from Tayla.
Lets of bookings made with different invoicing details, all completed without any problems.
I haven't spoken to Tayla in a few months, yet she always provides a personal experience as if I were her only client.

19 września 2024
Opinia niezależna
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Odpowiedź od BookMyCourse

Hi Neil,

Thank you for taking the time to provide us this five-star review and feedback, we will be sure to let Tayla know.

We look forwards to working together again soon.

Kind Regards,

Oceniono na 5 z 5

Great source of training information with brilliant admin support.

A great place to book any training requirements you may need within your location and the admin support is fantastic! I've had my dealings with Lucy Thomas and many others over the years and they are very quick to go the extra mile in assiting with further information or urgent bookings. I would highly recommend BookMyCourse to any business looking to keep their staff training needs up to date with proper certifiations.

11 września 2024
Opinia niezależna
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Odpowiedź od BookMyCourse

Hi Jackie,

Thank you for taking the time to provide us this five-star review and feedback, we will pass it on to the team.

We look forwards to working with you again soon!

Kind Regards,

Oceniono na 5 z 5

great customer service

Excellent company to work with. Efficient and reliable with great customer service

4 września 2024
Opinia niezależna
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Odpowiedź od BookMyCourse

Hi NM,

Thank you so much for your review and for your feedback about our business and team, it is very much appreciated.

Kind Regards,

Oceniono na 5 z 5

Our go to place for Safety Passport training / refresher training.

Always really helpful when supporting either on phone email. The course content has always been really useful. This is our go to place for Safety Passport training / refresher training.

2 września 2024
Opinia niezależna
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Odpowiedź od BookMyCourse

Thank you so much for your five-star review and for your feedback, it is very much appreciated.

Kind Regards,

Oceniono na 5 z 5

BookMyCourse is a great way to book…

BookMyCourse is a great way to book training, they include any reading material in the price and there are a lot of options for availability and virtual or face to face. Emily is a great help too at confirming bookings or answering queries. I use them regularly and would highly recommend.

26 sierpnia 2024
Opinia niezależna
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Odpowiedź od BookMyCourse

Hi Caroline,

Thank you so much for your five-star review and for your feedback about our business and team, it is very much appreciated.

We will be sure to pass this on to Emily.

Kind Regards,

Oceniono na 5 z 5

Excellent

I have used bookmycourse for many courses now for staff within our company and have never had any issues. Very reliable and friendly service from the team and would definitely recommend.

30 sierpnia 2024
Opinia niezależna
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Odpowiedź od BookMyCourse

Hi Joanne,

Thank you for taking the time to provide us this review.

We hope you are well & look forwards to working with you again soon.

Kind Regards,

Oceniono na 5 z 5

Tayla is great communicator very…

Tayla is great communicator very efficient in getting back to enquires, overall smooth booking process

29 sierpnia 2024
Opinia niezależna
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Odpowiedź od BookMyCourse

Hi Londina,

Thank you for taking the time to provide us this review & feedback for Tayla, we will be sure to pass it on to her!

Kind Regards,

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