Bookme.Pk Recenzje 

78
•
Wynik TrustScore: 2.5 na 5

2,7

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

bookme.pk I booked deawoo express ticket from bookme.com on 07th november i made my payment through UBL and money was deducted from my account i called bank helpline and told this problem they said u... Zobacz więcej

Oceniono na 5 z 5

I book a car on their app from London for my Karachi stay of one week. They provided excellent service good car with good driver and in my opinion it was cheaper than having a taxi every time for you... Zobacz więcej

Oceniono na 1 z 5

Pathetic customer service, they blame you for your thier own mistake. Very unprofessional support team. They hang up on your face after 40 mins of hold and then they still repeat the same thing. I had... Zobacz więcej

Oceniono na 1 z 5

❌😡 They entertain bus stands like Bahawalpur Express. I booked tickets from Bookme with Bahawalpur Express. The departure was of 8 am, but they delayed it for 2 hour and said, we have to... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

Napisane przez firmę

Getting a bus or airline ticket has never been a hassle-free task in Pakistan. Whether you had to drive to a bus terminal, go to a travel agent to book your ticket in advance or stand in long queues, it was always time-consuming. Until we stepped up with the idea to digitize ticket bookings for the country. Bookme, through its e-ticketing system has made these processes quick and easy. Our user-friendly application and website allow customers to browse through all available options and book their tickets in a few simple clicks. Bookme is Pakistan's leading e-ticketing platform and is facilitating a massive customer base every day. Apart from bus and air tickets, our platform allows users to book movie tickets, hotels, car rentals, train tickets, event passes, tours, and even vacation packages. No more long queues. Just download the mobile application or visit the website for fast booking and leverage our exclusive discounts.


Dane kontaktowe

2,7

Słaba

Wynik TrustScore: 2.5 na 5

78 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,7

Wszystkie recenzje

(78)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 22

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

worst experience ever

worst experience ever

2 września 2025
Opinia niezależna
Logo Bookme.Pk

Odpowiedź od Bookme.Pk

We’re really sorry to hear about your bad experience and truly apologize for the inconvenience caused. Could you please share a bit more about the issue you faced, along with your booking details? This will help us check with the relevant department and get back to you with the solution.

Oceniono na 4 z 5

Terrible Service

I had issue with getting back my refund, which was delayed by the bookme team. After the commitment for 3 days were over I complained and they took action to resolve it.

14 września 2025
Opinia niezależna
Oceniono na 1 z 5

Bookme cancel your ticket without informing you and for refund you have to suffer for a week or two.The cancellation is done by bookme but for refund you have to inform him they book me cancelled our

The worst experience.you reached the terminal and crew informed you about cancellation of you ticket that bookme cancelled your ticket about a day ago.you have nothing to do even it's late at night.

31 sierpnia 2025
Opinia niezależna
Logo Bookme.Pk

Odpowiedź od Bookme.Pk

Hi Moazam,
We’re truly sorry for the inconvenience you’ve experienced. Could you please share your order details with us here? We’ll coordinate with the relevant department and get back to you as soon as possible.
Thank you for your patience.

Oceniono na 1 z 5

Such a Bad Customer Service Experience

Such a Bad Customer Service Experience

I booked Daewoo bus tickets from Okara to Lahore through jazz cash Bookme.pk, but the ticket was wrongly booked from Okara Cantt instead of Okara City.

Just 5 minutes after booking, I contacted their support to explain that this was due to an app error (there’s no proper option for Okara City or Okara Cantt). Instead of resolving the issue, they told me they would cancel and rebook the tickets but I would have to pay an extra 30% tax/charges.

This is extremely disappointing and unfair. Such a bad service from Bookme.pk.

22 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Highly unprofessional

Highly unprofessional, Never want to refund the paid money, do delaying tactics.

1 lipca 2025
Opinia niezależna
Logo Bookme.Pk

Odpowiedź od Bookme.Pk

Hi Arif,
We’re truly sorry for the inconvenience you’ve experienced. Could you please share your order details with us here? We’ll coordinate with the relevant department and get back to you as soon as possible.
Thank you for your patience.

Oceniono na 1 z 5

Ok this is going to be an extensice…

Ok this is going to be an extensice review and hoping some of these issues can be solved. Been using Bookme.pk now for more than 5 years and was my go to place to book flight and bus tickets. But recently i am not that happy with the experience. First of all payment method has not been working for like the last month which has left me frustrated for hours at end. I even had to pay 40% extra on the last flight i booked because I couldnt pay from bookme and had to book directly from airline and in all this time the faur had increased by 40%. Second of all there rates are not at all competitive at all. The moat comvenient was for anyone to book online is to book via card and they are charging a lot extra on card and even on local mobile wallets such as easypaisa jazzcash and even these are not working right now. So the ticket ends up being actually more expensice and less convenient than booking it directly from the airline. Bookme has just become the very thing it had sought to end. The slow ans sluggish and sometimes sketchy ways travel agents get you airline tickets. I hope Bookme sees this review and actually addresses all these issues and if it doesnt. It surely will die out soon.

25 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Car booking

I book a car on their app from London for my Karachi stay of one week. They provided excellent service good car with good driver and in my opinion it was cheaper than having a taxi every time for your stay. It is secure and reliable and excellent cumnication through out. I thank them for very good quality service. I never seen so good service in Pakistan before that
Thank you everyone.

10 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

I booked a Daewoo ticket from Rep to…

I booked a Daewoo ticket from Rep to Lhr on 1st April 25 after reaching bus station I came to know my ticket was cancelled so I have purchase another ticket. I purchased another ticket meanwhile I called my bank for reversal of my payment I made for my ist ticket. I was informed that I have to contact Bookme as my amount was payed by bank through bookme. Since then I m contacting bookme for reversal of my payment but they have yet not reversed the payment. As per their claim they need 3-5 working days (complaint registered on 1st April) and today is 16 April. The most funny thing is that since last two days they are giving wrong statements that amount has been reversed once they are asked to share details of transaction then they say your query has been forwarded to finance department and amount will be reversed today.
Furthermore the helpline calling process is so slow that on each call you have to waste and pay for 8-10 minutes of the call. If they ask you to wait your query is being checked then add another 5 minutes. If there would have been negative stars I would have given bookme the negative star. Not recommended to be used for any type of booking extremely poor service rather pathetic.

1 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Becare full to use this app

I Book a flight from bookme and it's my 1st time experience.. by mistake I wrote not complete name of Muhammad( just Write M ) .. and I request to bookme that correct that mistake... bookme want that I will pay 30000 rupes for such an little edit ... it's really a cheap deal ... I go to Flight office directly they correct that without any charges .... have you ever feel shame ... why u want charges? for what purpose ? I will inform you 4 days before my flight ✈️ ... its not called customer services

8 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Worst service

Worst service ever

I booked a rent a car from faisalabad airport to Lahore. Paid a premium and was told that the amount paid to the contracting company is only affordable via gt road.
There is no sense of customer service or customer experience.

Call center says motorway has higher tolls so GT road is the optimal choice
Worst ever experience… never going to travel with them again

Half way through the journey they asked the driver to shift to motorway from jaranwala as if customer doesn’t know anything. This attitude is the reason why people prefer not to use online services in Pakistan. Non serious, unprofessional

14 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Worst booking app ever



Worst booking app ever! I initiated a refund request on December 25 and have received absolutely no response since then. Their lack of communication and accountability is beyond frustrating.

If you value your time and money, avoid using this app. I'm now taking this matter to the consumer court due to their sheer incompetence and disregard for customers. Completely unreliable!

14 stycznia 2025
Opinia niezależna
Logo Bookme.Pk

Odpowiedź od Bookme.Pk

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused. Rest assured, we’re looking into this matter and will prioritize your refund request. Please share your booking details so we can assist you further.

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