Evo Cars Recenzje 77

Wynik TrustScore: 3.5 na 5

3,5

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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Twice their drivers have cancelled on me despite me pre booking because they wanted a better job. Leaving a female customer alone at night on the street. When speaking to operator, they don’t seem to... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

It’s the worst taxi service, I have experienced. I booked 10 days in advance and still no one showed up for school drop. After repeated calls they allocated a driver after 30mins and we missed our sch... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

After being let down by the AA after breaking down after our holiday, the AA arranged a taxi which was Evo the driver was brilliant a pleasant journey home he also stopped for us to use the toilets. C... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We were met in Arrivals and taken to the car. No waiting outside looking for the taxi to turn up. Nice clean car that could take our luggage and safely driven home. A nice experience after a long flig... Zobacz więcej

Informacje dotyczące firmy

  1. Taksówki

Napisane przez firmę

Evo provides a reliable service for local and distance travel in Surrey & Sussex. Everyone is connected with Evo. Here, There, Everywhere!


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

77 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 17% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great driver

Great driver. Very friendly arrived on time. Would use him again.

9 maja 2026
Opinia niezależna
Logo Evo Cars

Odpowiedź od Evo Cars

Dear Martin, thanks for such a positive review.

Oceniono na 5 z 5

Muhammad was great timely and punctual

Muhammad was great timely and punctual- which is everything you want in a taxi service. I am usually a solo female traveller and always feel safe using Evo Cars.

3 maja 2026
Opinia niezależna
Logo Evo Cars

Odpowiedź od Evo Cars

Dear Georgia, thanks for your positive review.

Oceniono na 5 z 5

Excellent

Our driver was very prompt to collect us at Gatwick Airport and we had a smooth journey back home.

29 kwietnia 2026
Opinia niezależna
Logo Evo Cars

Odpowiedź od Evo Cars

Dear Alison, we are happy to hear your journey with us was a positive one.

Oceniono na 5 z 5

Very pleasant ride

Had a great ride into my hospital appointment today. Nice friendly driver and nice car.

27 kwietnia 2026
Opinia niezależna
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Odpowiedź od Evo Cars

Dear Jo, thanks for your positive feedback.

Oceniono na 4 z 5

Prompt pick up

Prompt pick up
. Really friendly driver .
Mercifully short conversation with the bot .

22 kwietnia 2026
Opinia niezależna
Logo Evo Cars

Odpowiedź od Evo Cars

Dear Fiona, we are pleased your experience with Evo was a positive one. If your refer to the auto attendant on our phone system, if you say "operator" it will connect you straight to a human.

Oceniono na 4 z 5

Apart from going to the wrong address…

Apart from going to the wrong address at first to pick up.

22 kwietnia 2026
Opinia niezależna
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Odpowiedź od Evo Cars

Dear Steve, we apologise for error at the start of your journey, i hope the rest of the journey was seamless

Oceniono na 5 z 5

Friendly driver

Friendly driver, got us there on time

21 kwietnia 2026
Opinia niezależna
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Odpowiedź od Evo Cars

Dear Customer, thanks for your positive review.

Oceniono na 5 z 5

Excellent

Very informative before getting to me. Arrived on time, was very helpful, friendly and polite. Have used Evo every time we have stayed in a London hotel for our airport transfer and will carry on using them. Delighted with the service they provide THANK YOU

5 kwietnia 2026
Opinia niezależna
Logo Evo Cars

Odpowiedź od Evo Cars

Dear Mick, thank you so much for your positive review, and your continued custom.

Oceniono na 1 z 5

Easily one of the worst taxi services I've ever used

Easily one of the worst taxi experiences of my life. The pickup point they set to collect us was nowhere near where we were supposed to be. They were 15 minutes late because they decided to stop at a petrol station before picking us up. I had to call to tell him to come get us. Instead of picking us up at the designated area, he jammed his car lopsided into a small space in the drop off zone for departures. He held up traffic for 5 minutes and was told off by airport security for parking so absurdly but proceeded to ignore everyone and fiddle with his phone before finally departing. His driving was erratic and dangerous, almost colliding with other cars multiple times. When we finally arrived, he decided to ignore the set price and overcharge us (the set price was £23.10, he charged us £24.50) I didn't care, I wanted him gone so I paid him what he asked. I will gladly pay twice as much next time not to use this service.

10 kwietnia 2026
Opinia niezależna
Logo Evo Cars

Odpowiedź od Evo Cars

Dear Tom, we are sorry to hear that your experience with Evo was problematic. If the journey was from Gatwick, the drop off zone and pickup zone is at the same location. Please can you send details of your journey, date time and destination and we will investigate your complaint. bookings@bookevo.co.uk

Oceniono na 1 z 5

Awful service

Unbelievable, i made booking a pre-booking for a 13:00 pickup for my elderly mother hospital appointment @ St George's.

I had a phone call from the driver at 12:54 saying he had broken down and they would said another car in 15mins. They ended up coming at 14:06. Ive never experienced anything like it. Very upset by the way they treated us.

Driver: Rihas
Car Details: BN20 FCE white skoda octavia

17 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Arranged a taxi service for 5 people 3…

Arranged a taxi service for 5 people 3 days before travel, after the recommendation from the hotel we where staying at. On the day of our holiday they arrived 30 minutes late, with a standard size car. They then wanted to charge us full price for a 2nd car. Not reliable at all in my opinion. Stress that is not needed before a holiday. My concerns were raised with the hotel and it appears I am not the only one.

2 marca 2026
Opinia niezależna
Oceniono na 1 z 5

AVOID

Booked a car for this morning on the app. The pick up time came and went. No driver allocated. No message on the app.
Absolutely rubbish service.
Booked Western Cars instead they arrived in 5 minutes! Have deleted the app. Don't waste your time! AVOID!!!

9 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Usual tactics, never again

Terrible service when picking up from the airport. The AI assistant wouldn’t understand my home address - where they had picked me up in the morning! So I had to repeat a few times until I had enough and asked to speak to the controller.

They confirmed my pick up and suggested to call when outside the terminal so the driver could come into the pick up area. I did call and they had not allocated a driver yet! So I waited 17 minutes in the cold.

Never again.

23 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Never again will I use this company

Never again will I use this company. Booked a taxi on the app whilst on the plane waiting to disembark at Gatwick. Got a phone call whilst collecting bags 10 minutes before it was due to ask if we were ready and to wait outside, which we did. Have a look at the tracking they sent, no information given. Call them and they tell me that they are looking for a driver give them 10 minutes. Call back after 10 minutes to be told 3 minutes, 3 minutes, its round the corner. I’ve the next 20 minutes, more calls were put into the company as this 3 minutes was taking forever. We get a vehicle assigned to us. 5 minutes away, he was 5 minutes away for over 10 minutes. More calls made… 3 minutes, 3 minutes!! I call the driver and find out where they are please.
Turned out he was sat in another road and we had been told by the operator to wait outside side the main doors. Absolutely fuming…8 further calls had been made and even when the car was technically at the airport, they still couldn’t organise the meet up. On the app the price was £19. In the taxi he charged £20.50. Not a lot more but different all the same. Finally my last gripe, travelling around a bend and he hit the back wheel so hard against the curb the car moved and I almost crapped myself

Taxi from hotel to airport was early but no problem, friendly hence the 1 star, because I would happily give minus stars for last nights service

2 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Turned up over 1hr 30 mins late when I…

Turned up over 1hr 30 mins late when I said there service is a joke driver drove off booking was to take me to dialysis very poor service as I had already called ask where they are and was told they get me there 15mins late this is account job done on behalf of nhs

27 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Truly terrible

Truly terrible, booked cab on Friday for Sunday pickup to the station. No driver assigned 5 minutes after due time with no prospect of a driver. Missed my train truly useless

9 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

We booked an EVO Taxi to take us from…

We booked an EVO Taxi to take us from our B&B to Gatwick Airport.reg number GM21 DMZ The Driver Vitor turned up on time but his standard of driving was awful travelling at 60mph in a 30mph Zone over taking everyone on the duel carriage way leading to the airport.we were stressed out before our holiday Not impressed with this guy at all

5 października 2025
Opinia niezależna

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