Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Horrible, horrible customer service. I had issues with the app and tried contacting customer service. They do not provide a number to call so, you have no choice but to email them. After multiple... Zobacz więcej

Oceniono na 5 z 5

I have been super excited to find some earbuds that will work for me as a side sleeper. I'd seen the Bon Amour system and was also intrigued by the Sleep library, as I currently pay for an additio... Zobacz więcej

Oceniono na 5 z 5

Great Service and Great Sleep! So I ordered 2 pair, and although there was a slight blip in shipping, I was provided updates until both were received. I am happy to report the impressive sound qualit... Zobacz więcej

Oceniono na 5 z 5

I struggle with sleep. I've tried so many different products in an attempt to get better sleep without much success, so when I bought the Bonamour Sleep System, I was hopeful but fairly skeptical. I b... Zobacz więcej

4,1

Dobra

Wynik TrustScore: 4 na 5

698 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(698)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Great sound library

I had seen the Bon Amour system and was interested in trying it. The library is much better than the Bose option back when they were available. Size is great as well. Only drawback is the volume. Wish it could be louder...

customer service is very responsive and I appreciate the steps they have taken to ensure we are satisfied.

26 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

I received my sleep system and I'm very…

I received my sleep system and I'm very happy with the quality of the product and ease of access to the website. I've had great sleep and woke up rested after playing the sleep sounds through the night.

25 października 2023
Opinia niezależna
Oceniono na 5 z 5

A+ customer service

The product that I ordered was too large, and their customer service was outstanding. They were very responsive and proactive helping me figure out a solution/replacement that would work better for me. I am looking forward to trying it!

22 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Great customer service

I have been super excited to find some earbuds that will work for me as a side sleeper. I'd seen the Bon Amour system and was also intrigued by the Sleep library, as I currently pay for an additional app to provide content.

Unfortunately, the regular size was too big for me, but I was impressed that when I contacted the company, they got right back to me with some solutions. (Thanks, Catherine P!).

It's nice to find a company that stands behind its products.

20 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Best earbuds and best customer service

Catherine helped me very efficiently with my loss of one earbud. It was the best company experience I have ever had. On top of it, these Pro XS ear buds are simply amazing. I not only use them for sleep, but I use them to listen to my favorite music. I can't recommenced these enough. This company is really amazing. Truly.

18 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Customer Service is Responsive

Customer service responded to my issue quickly and offered a solution. Catherine has stayed in close email contact throughout the process.

People who choose to purchase from Bonamour Sleep System should review the website carefully to make sure they're comfortable with the size and product that they're ordering as the company does not offer returns.

10 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Hi there love these buds!

Hi there! Recently ordered two sets of these for the wife and myself and have to say we are both super happy. They fit easily in the ears and can barely feel them. The soundscapes are super easy load up and listen to via the Bluetooth and you can also use them
Just to listen to your Spotify or whatever. Slept super well had a great deep sleep with zero disturbance and woke up fresh! I’d highly recommend!

12 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

I am very pleased with my experience…Great quality, better sleep and great service!!

I am very pleased with my experience with Bonamour. The delivery once ordered was very quick. I was excited to try my new earbuds, being a person who has issues with insomnia and calming my mind at night, these seemed like the perfect solution. I was mostly interested in the Bluetooth function, because I usually listen to podcasts, music etc.. but I have listened to the sound library every night upon receiving them.. Falling asleep to the thunderstorms has helped me fall asleep, and my sleep habits are improving. I am very happy with the sound quality and all that these earbuds have offered. I did notice that my ears are a bit smaller and they fell out a few times, so I contacted customer service and asked for some solutions. The customer service team replied right away to suggest I instead try the smaller size, which is the pro option. I am very impressed with their willingness to ensure I have the right pair for me. I look forward to trying the new smaller size out, to continue to sleep comfortably and enjoy the sounds and relaxation. Thank you, Bonamour Sleep System!

10 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Positive Customer Service at Bonamour

I am very satisfied with the customer service at Bonamour. When I had an issue with the size of my ear buds, they were very responsive and found a positive solution quickly. Catherine was extremely helpful.
I also enjoy the sound library provided. Lots of great options!

10 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Five stars for customer service

Five stars for customer service. They responded and remedied my issue (battery life) very quickly . I enjoy the earbuds. They help cancel out noises (snoring from hubby and dog) and I like the variety from the soundscape library.

7 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

This is a horrible company that does…

This is a horrible company that does not stand behind its products. I ordered the original pair and it was too big. They don’t do refunds so I had to buy the smaller pair which is still too big. I contacted the company and spoke with Catherine, the manager of the customer experience team. She was not very helpful and never provided a solution for my problem. So I gave up. I stopped using the earbuds. I emailed them last night since I have not used the buds I forgot how to get to the sound library.im going to try once more. I emailed them and she responded. Said she needed an email address. Well the email address I sent the complaint in was the same one I ordered from. She wanted the order number. I looked it up and sent it. I told her that she could have looked it up just as I did. Her attitude is very negative and she’s not helping. I spent money on earbuds that I can’t use since they are both too big. Instead of trying to fix the issue she wants to go back and fourth. Please avoid this company. They do not stand behind their products.

9 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Top notch CS and great library of soundscapes!

Not only is Bonamour’s customer service top-notch, the Soundscape library is amazing. When I had an issue with the size of my ear buds, they were very responsive and found a positive solution quickly. I would order from them again.

1 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Great customer service!

I’ve had my earbuds for a little over a month, all of a sudden they stopped connecting to Bluetooth. I reach out for help and the support I received was amazing! These have helped be get to sleep so much faster. Thank you for great customer service!

7 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Bonamour Sleep System truly helps me get more rest!

I recently purchased the Bonamour Sleep System based on my friend's experience. I am so excited to use it. I have been having ringing in my ears for 6 months now and I realize that is due to not getting enough REM sleep. This system helps me fall alseep faster after a long day of computer work and allows my body to fall into a deeper REM sleep so I can get the rest I truly need. It has only been a few days, but I know it is going to help me get more rest!

7 listopada 2023
Opinia niezależna

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