The service I received at Blood Tests London was excellent. From entering the building and speaking with a pleasant receptionist, to the spacious and clean waiting area and my bloods taken by the frie... Zobacz więcej
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Such a fantastic service, easy to book, find the clinic and attend. Results came back quicker than expected. Went with my 80 year old mother. Staff really lovely and efficient. Phlebotomists wonderful... Zobacz więcej
Useful walk-in service for blood tests, not tying you to a booking slot which is great and was quiet the evening I attended. Some confusion over the blood test I had ordered, but staff were friendly a... Zobacz więcej
The only place I go for my bloods to check my health twice a year. It couldn’t be an easier experience, seen within minutes of arrival, by gentle, caring professionals. I’ve had a bad experience in th... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are London's most hassle-free Blood Testing Service and have been providing this service since 2012. Copied by many, matched by none, our process is simple - Just Order and Attend without any fuss, paperwork or extra medical and phlebotomy charges. We also include an Express Results Guarantee - Results ON TIME or your Money Back - so if you're Happy, then We're Happy!
Dane kontaktowe
Zjednoczone Królestwo
- assistance@bluehorizonmedicals.co.uk
- bloodtestslondon.com
4,7
Doskonała
139 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service
Excellent service. Easy to find. Receptionist was very professional. A short wait and then a very efficient blood test. Results notification next day. Wouldn't hesitate to recommend.
20 września 2024
Odpowiedź od Blood Tests London
Hi Vera. Thank you for your feedback, and also for your recommendation! We are delighted to hear that you had a positive experience with us.
Providing excellent service and fast turnaround times are our top priorities.
Please let us know if we're able to help you again.
Kind Regards
Blue Horizon Team
The whole process was straightforward…
The whole process was straightforward and easy.
Sharon who collected my blood was lovely and really friendly and professional. The doctor's notes were detailed and informative and arrived earlier than expected - can highly recommend, brilliant clinic and spotlessly clean, too. Reception staff were also friendly and welcoming.
6 września 2024
Odpowiedź od Blood Tests London
Van - Thank you for your feedback, and also for your recommendation! We are delighted to hear that you had a positive experience with us.
I'll pass your comments on to the Medical Secretaries involved with your kit and your results.
Please let us know if we're able to help you again.
Kind Regards
Blue Horizon Team
Odpowiedź od Blood Tests London
Hi Indy
Thank you for your feedback! We are delighted to hear that you had a positive experience with us.
Please let us know if we're able to help you again.
Kind Regards
Blue Horizon Team
Every thing was on time
13 sierpnia 2024
Odpowiedź od Blood Tests London
Raad, thank you for letting people know of your experience at Blue Tests London.
Please let us know if we're able to help you again. You can contact us via email or we're available on live chat Monday to Friday 9 am to 5 pm.
Kind Regards
Blue Horizon Team
Excellent and quick service
As usual, getting blood tests done via this organisation was easy, quick and hassle-free. Luxurious waiting room, pleasant and competent lady took my sample and I got my results the same day.
13 sierpnia 2024
Odpowiedź od Blood Tests London
Alison, thank you for your wonderful review. I'll pass your comments onto the Medical Secretaries that were involved with your test and your results.
Please let us know if we're able to help you again.
Kind Regards
Blue Horizon Team
I got my results in 2 days instead of 5 days. Very fast service
This is my second visit in the last year
I went on Monday around 12 and by 12.15 I was already out. I booked Lupus blood test and in 2 days a got my results. This lab is very clean with polite and professional staff. Thank you!
24 lipca 2024
Odpowiedź od Blood Tests London
Hi Nicole
Thank you for your feedback! We're happy to hear about your speedy experience and that you're happy with our service. Please reach out if we can assist with anything else.
Kind Regards
Blood Tests London
Nurses very experienced.
Nurses very experienced.
Short waiting time.
Results quickly available
29 lipca 2024
Odpowiedź od Blood Tests London
Hi Margherita
Thank you for your feedback! We're happy to hear about your speedy experience and that you're happy with our service. We look forward to serving you in the future.
Kind Regards
Blood Tests London
Odpowiedź od Blood Tests London
Hi Inna
Thank you for the Feedback! We are delighted to hear you had a positive experience with us.
Kind Regards
Blood Tests London Team
Excellent clinic
Easy to book, good instructions to find the clinic, I turned up and was attended within 5min, the staff was friendly and professional, the place was clean and I got my results within two working days.
23 lipca 2024
Odpowiedź od Blood Tests London
Hi Andrea
Thank you for your feedback and sharing your recent customer journey. We're thrilled to hear everything went smoothly for you!
Kind Regards
Blood Tests London Team
Very straightforward and professional
11 lipca 2024
Odpowiedź od Blood Tests London
Hi Anon
Thank you for your feedback and 5 star rating. Let us know if you require any further assistance in the future.
Kind Regards
Blood Tests London
Top notch service
I recently had a blood test at this place, and I was very impressed with the service. The staff was friendly and professional, and they made the whole process very easy and efficient. The results were also provided to me in a timely manner. I would definitely recommend this place to anyone in need of a blood test.
11 lipca 2024
Odpowiedź od Blood Tests London
Hi Fazmina
Thank you for taking time to provide feedback on your recent customer journey with us. I'm happy to hear the process went smoothly for you, please reach out if we can assist with anything else.
Kind Regards
Blood Tests London Team
NOT HAPPY
You sent me an interim report instead of the full report so now I anxiously have to wait. You should just send out the FULL REPORT in one go!!!! Your turnaround time is 3 days so why send out a minuscule interim report in 1 day. It just feels RUSHED AND UNPROFESSIONAL with NO DOCTORS COMMENTS WHICH I ALSO REQUESTED!!!
It feels rushed unprofessional and A WASTE OF MY HARD EARNED MONEY!!!
I AM NOT HAPPY AT ALL!!!
6 lipca 2024
Odpowiedź od Blood Tests London
Hi Destan
We are sorry to hear that you are not happy and feel the results sent were rushed and unprofessional.
It is not uncommon for pathology labs to send interim results within the stated turnaround time and I can see your sample was received by the lab on the 05/07/2024, the interim result was reported on 05 July 2024 17:37:48. The complete result was sent to you on 06 July 2024 10:22:19, which is within the 3 working day turnaround time. For Doctors comments an additional 2 days are added as mentioned in our results email to you.
If you are still unhappy with this service please do get in contact with us at hello@bloodtestslondon.co.uk , and we would be more than happy to assist you further.
Kind Regards
Nadia
Fast service in the clinic
Fast service in the clinic, the nurse was very careful and skilled. But I don't know why the results came so quickly = this speed was not important for me and I even don't know if it's normal to get results on the next day. For me was more important to get accurate results. So I hope these results are fine even though they came very quickly.
4 lipca 2024
Odpowiedź od Blood Tests London
Hi There
We are thrilled to hear about your positive experience, our partner pathology laboratory (TDL Pathology) is within close proximity of the clinic, which means bloods can be transported to the lab very quickly and ready for analysis.
Thank you for choosing Blood Tests London and if you require any further assistance please reach out.
Kind Regards
Nadia
Fast and great service.
2 lipca 2024
Odpowiedź od Blood Tests London
HI Sonia
Thank you for the Feedback! We are delighted to hear you had a positive experience with us.
Kind Regards
Nadia
Quick turnaround for results
2 lipca 2024
Odpowiedź od Blood Tests London
Hi Sheldon
Thank You for the feedback, very glad it has been a smooth process for you, please reach out if we can assist with anything else.
Kind Regards
Nadia
Excellent service and speed.
Easy to book and turn up. Excellent service. Very quick results.
2 lipca 2024
Odpowiedź od Blood Tests London
Hi Zara
Thank you for taking time to provide feedback on your recent customer journey, We are happy to hear the process went smoothly for you!
Kind Regards
Nadia
Odpowiedź od Blood Tests London
Thank you for your feedback! We're happy to hear about your speedy experience and that you're happy with our service. Please reach out if we can assist you again.
Kind Regards
Blood Tests London
Odpowiedź od Blood Tests London
Hi Judith
We're delighted we could assist you promptly, if you ever need further assistance, don't hesitate to reach out.
Kind Regards
Blood Test London Team
Amazing service
Amazing service, quick and convenient. The only downside is them being a little pricey but you know what you’re paying for!
3 czerwca 2024
Odpowiedź od Blood Tests London
Hi Polina
Thank you for providing us feedback, we are delighted you found the service quick and convenient. We currently offer 12% off blood tests by adding the code NEWYOU at check out with no minimal order, which is currently advertised on our website header. We are always looking to ways providing offers and further discounts to our customers. Feel free to get in touch with us if you have any further enquiries.
All Best
Blood Tests London
Great experience
Great experience - short waiting time, painless process and very kind and professional staff.
30 maja 2024
Odpowiedź od Blood Tests London
Hi Adam
Thank you for taking time to provide feedback on your recent customer journey with us. I'm happy to hear the process went smoothly for you.
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