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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

After 50 years of being treated with respect, discarded today by a service too risk adverse and anonymous. Previous 2 cancelled appointments, the latter as I was undergoing respiratory tests. Was... Zobacz więcej

Oceniono na 4 z 5

Regular donor here - last donated today, 28 July. The booking system is really easy these days but my only criticism is the fact that the staff always seem rather brusque. I appreciate it must be li... Zobacz więcej

Oceniono na 5 z 5

I donated at the London West End Blood Donor Centre this morning. The staff are always wonderful here but special thanks go to Lauren Newis who performed magic on my usually hard to find vein today. H... Zobacz więcej

Oceniono na 2 z 5

Arrived at Hopton on time to be met with belligerent nurse who barked at us, then complained we didn’t have paperwork although nhs blood hadn’t sent any out, said couldn’t wait in their seating unless... Zobacz więcej

Informacje dotyczące firmy

  1. Organizacja non-profit

Informacje przekazane przez różne źródła zewnętrzne

Register to be a blood donor, give blood and save lives. Find out more about blood donation.


Dane kontaktowe

3,0

Średnia

Wynik TrustScore: 3 na 5

94 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,0

Wszystkie recenzje

(94)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Absolutely fantastic experience!

Absolutely fantastic experience, giving blood yesterday at Brixton Town Hall. Lovely staff. Very attentive to detail. Very caring. Extremely hygienic. Expert needle insertion. Painless and easy donation of my blood. No bruising afterwards. The staff were very friendly and caring. Thank you!

23 lutego 2024
Opinia niezależna
Oceniono na 2 z 5

Poor communication

Visited the Leicester Donor Centre today for a 12.25 appointment.
At 13.00 I asked the receptionist how much longer I would be waiting as I had an appointment elsewhere at 14.00.
The receptionist was at best defensive & at worst outright argumentative snapping I should have read the sign advising it can take up to an hour to give blood, she then ignored me.
Miraculously 30 seconds later I was called through by a very pleasant very apologetic worker who explained they were short staffed that day (obvious by the empty donor chairs)

All myself & the other people waiting & regularly checking the clock needed was the receptionist to let us know the reason for the delay

22 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

This is my 3rd appointment being…

This is my 3rd appointment being cancelled because of unforseen circumstances in Twickenham! What a waste of time and disrespect towards donors!
And yet, I am keep on getting messages asking me to donate blood! I have got 30 credits and think that's the end of my journey with donating blood- feel ignored and disrespected by the NHS!

27 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

Used to be a simple walk in system

Used to be a simple walk in system, now you have to book 3 months in advance, in addition when I did donate no parking was available at derriford hospital so I paid and after an hour or so they still hadn’t validated my parking. Also I got very sick directly after donating and I did think the place was a little dirty. Don’t think I’ll do it anymore after the last poor effort on their part.

16 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

NHS Nurses.....It's Very Sad

My Appointment was 13.55 28/10/23 at Baginton United Reformed Church CV3 6FP.
Arrived at church but saw it closed, waited and walked to side tried another door which was also closed...was about to leave then saw a Blood Donation lorry right at the Far End..
On entering explained to 6-7 nurses around a table enjoying tea that they need to put a sign on church door to inform people...
They looked at me liked I was from Planet Mars..after explaining one nurse said 'ill go and put a note on the church door'..
Immediately I arrived & was at the front of queue, subsequently 3 people had arrived and the receptionist then told me to get to the back !
I left immediately and wil not be attempting to donate again.
Wonderful NHS !

28 października 2023
Opinia niezależna
Oceniono na 5 z 5

Great

I would just like to say a big thanks to Alison who was taking my blood in Johnstown, after 30+ blood donations, this was the gentlest ever, I barely felt the needle. Thank you for trying to do your job the way everyone should! Thanks

28 września 2023
Opinia niezależna
Oceniono na 1 z 5

Terrible Service

I am keen to donate blood and have made 3 appointments but so far haven't been able to because:
Dates and times offered are very limited
2 Appointments I have booked were cancelled.
I drove 30 miles for my last appointment and arrived to be told they had just cancelled it.

1 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

Cross gates church

Cross gates church
After waiting 6 months for the appointment, arrived early, was told they were running late as staff hadnt had their lunches! Told to come back, 5 mins later recieved a text cancelling the appointment! Waste of time all round, no wonder theres a blood shortage, has put me off rebooking.

14 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Darlington Donation Center

I visited the Darlington Donation Center and was immediately greeted by a smiling and friendly nurse.
I was made to feel comfortable and at ease.
The whole experience was well managed and quick.
All of the Staff were both cheerful and helpful.

14 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Gave blood this afternoon and I just…

Gave blood this afternoon and I just wanted to say how lovely the nurses are. All very professional and always make you feel special for giving blood. This is my six time I’ve given blood now and go to many different area around portsmouth to fit in around my work. And I have to say they are great!And always very thankful

9 marca 2023
Opinia niezależna
Oceniono na 5 z 5

Have visited three centres

Have visited three centres - Canary Wharf/Westfield Stratford/Eastlea school, all of which had excellent nurses and excellent staff. Honestly so lovely and great at explaining the process. Thank you

29 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

Booked appointment back in October

Booked appointment back in October. After last 3 had been cancelled due to staff shortages. When i got there so much messing around. Then i was told i couldnt give blood even though i had 6 pints of water before going. My mum was a nurse for 40 years. I told her the advise i was given last 2 times ive been. She told me thats complete bull. My doctors have no problems taking blood tests for my thyroid.

Their app is rubbish. When you call to reset you never recieve the email. Been going 5 years wont bother now.

2 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Help people

Blood Donor team are excellent and I gave mine in Birmingham and they look after you well.

16 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

What a waste of my time

What a waste of my time. Got there with time to spare (after rushing from work )spend 30 minutes waiting for them to have a tea break,to have to answer health questions since being a child (can't think on the spot) only to be rejected because i hadn't drunk enough water although I'd had plenty of fluids throughout the day. I definitely won't be going through the process. I'll keep my blood thanks.

1 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

Patient aftercare is nonexistent

Once they've taken your blood, they won't care about you afterwards.
I just gave blood - and was told that my donation wasn't accepted. No further information but to call the generic number. The people on the phone are of no help and was told that someone from the medical team will get in touch. 3 weeks have gone still no contact, they've also suspended my account. I rang up again, and still no help and was simply told they'll push the query again. This whole experience has just given me a lot of unnecessary anxiety and frankly it's not worth donating in the future anymore.

13 października 2022
Opinia niezależna
Oceniono na 1 z 5

I have given over 80 pints of blood but…

I have given over 80 pints of blood but recently the whole service has gone to pot. I have been cancelled the last 3 times. The last time I was actually in the building and offered to wait but was told I wouldn't be seen as they hadn't had their teabreak!! I was told that they always cancelled the 5.30pm slots so to make another time but I work and leave at 5 and my nearest donation place is over 3 miles from my home. Needless to say I no longer give blood which is a shame as there is no reason other than their attitude!!

15 października 2021
Opinia niezależna
Oceniono na 1 z 5

Poor service

Poor service. In the old days the local facility where I live was open all day and you could walk along, just turn up and give blood. Now I’ve got to have a logon, book a specific time and turn up at the exact time. I live in a city and my nearest facility is four miles away, No wonder I no longer give blood. What a sadly diminished service it now is!

13 października 2022
Opinia niezależna

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