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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We have just had the M6 Pro wall‑mounted pergola installed, and it is absolutely fantastic. The service from Blakesleys from start to finish has been second to none. Ian has been consistently availa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Brilliant service and communication. Bought the Nova Chelsea garden set. Ordered on the Monday and received lunchtime the same week on Wednesday. Couriers kept us informed of approximate t... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Order & delivery were good. Loved the look of the furniture but sadly after only 1 year the rattan has started flaking. Whilst I appreciate it’s not guaranteed I would have expected it to last for lo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Sadly our ordered pergola never reached us as got stuck somewhere in the Panama Canal! However Ian kept us fully informed of the progress and when it was obvious that it wasn’t going to arrive, refu... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawa i instalacja sprzętu do konserwatorium
  2. Sklep meblowy
  3. Ogród
  4. Sklep ogrodniczy
  5. Sklep z meblami ogrodowymi
  6. Sklep z meblami zewnętrznymi

Napisane przez firmę

Blakesleys your online outdoor living store Proud to be a British based family business who prides themselves on service & quality products Glass room aluminium verandas , aluminium pergolas , glass sliding doors


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

255 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(255)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 8

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Fails to address manufacturing faults

The actual rattan and cushions are nice hence the 2 stars, the covers are completely pointless-i cannot stress enough how much there is no point in buying these, they let even light rain through and went brittle and faded in the sun so cracked and let even more water in at the cracks. They lasted all of about 3 months. I complained at the time but was told they are not under any warranty. The main issue however is that I received the dining table with flawed glass in spring 2021, (rainbow coloured rough patch about 20inch long) photos sent through to Ian, was promised another table (this was due to be sent last summer), after chasing up Ian concluded that the table must have smashed and the courier didn't tell him and said the table was now not avaliable now untill next summer (so 2022) . I followed up at the start of summer, Ian said he would send one out, still have not received it this summer and it is now 1st September. The customer shouldn't have to chase up this much for a manufacturing fault, it appears to me that Ian is saying he will send it but is really just fobbing me off. I would much rather back in 2021 he just be honest and say he has no intention of sorting the issue which would have saved me having to send numerous emails.

1 września 2022
Opinia niezależna
Logo Blakesleys Ltd

Odpowiedź od Blakesleys Ltd

My apologises for the glass having an issue , I did send a replacement but sending glass on its own as it’s issues and smashed , we know longer could get any more frim This supplier and now we only use NOVA as are stockist as the Quality is far superior

Oceniono na 3 z 5

Distinct lack of foam in cushions

Overall fairly happy, assembly was a little tricky with some of the holes not lining up. The main gripe is the inadequate amount of stuffing in the cushions. Probably double the amount would suffice.

29 lipca 2022
Logo Blakesleys Ltd

Odpowiedź od Blakesleys Ltd

The Menorca set is a pre assembled set unlike the NOVA brand we sell which is pre assembled furniture . The Menorca set is a lower budget set so the quality and cushions are not as superior as nova hence the prices are higher

Oceniono na 3 z 5

Make sure you have a plenty of time to build!!

I ordered the Menorca Rattan XL which was in the sale at the time. I wouldn’t of paid full price for it, as it definitely isn't worth it. For £700 it does look great in the garden, however it was not what I thought. It also took forever to put together, instructions not that helpful either. The pieces are numbered which is good but some of them did not fit together as shown in the instruction booklet so we did have to work a lot of it out ourselves. It is all fitted together with allen keys which is ok, but to get your hands in some of the spaces was very difficult and made blisters on my hands which started to bleed. Not really a one person job either. I understand they don’t come pre-assembled but still.

Happy now it’s up though!

29 sierpnia 2022
Logo Blakesleys Ltd

Odpowiedź od Blakesleys Ltd

The Menorca sets are self assembly, I’m sorry it was not easy to put together . Only the NOVA sets are pre assembled

Oceniono na 5 z 5

Excellent service

Excellent service, delivery very quick and on time
The pergola I bought is great quality, very sturdy and looks beautiful in my garden

23 sierpnia 2022
Logo Blakesleys Ltd

Odpowiedź od Blakesleys Ltd

The pergolas are amazing I’m glad you like it , they transform gardens

Oceniono na 5 z 5

great team

great team
great experience
would use again

23 sierpnia 2022
Logo Blakesleys Ltd

Odpowiedź od Blakesleys Ltd

Thank you for your kind words

Oceniono na 5 z 5

Great furniture

Great furniture, best price I could find and quick delivery

15 sierpnia 2022
Logo Blakesleys Ltd

Odpowiedź od Blakesleys Ltd

Thanks Paul , it was our pleasure to help you.

Oceniono na 5 z 5

Delayed but quickly sorted

There was a delay in getting the pergola and screen by a couple of days. Called Blakesleys once we found a phone number for them on Facebook. My partner got there first. Five minutes later I got a call from a very nice lady who assured me it was coming but with courier. She chased them up and sure enough, 2 days later it arrived from Panther delivery. All 5 35 kg boxes lifted by them neatly into garage. Only a positive experience except for the delay. Very good service to put right. Only thing I would say is they need a phone number on there website!

15 sierpnia 2022
Logo Blakesleys Ltd

Odpowiedź od Blakesleys Ltd

Thankyou for finding the time to write a review , we will allways resolve any issues quickly
Just a note we have the phone number under the contact us tab

Oceniono na 5 z 5

Fantastic service

Fantastic service, quick delivery. A fault with a cushion that was instantly dealt with. Would recommend this company and use again.

14 sierpnia 2022
Logo Blakesleys Ltd

Odpowiedź od Blakesleys Ltd

Thankyou for sharing you’re experience with us

Oceniono na 5 z 5

Excellent service from Blakesleys

Excellent service from Blakesleys. I ordered the wrong item but they gave me options regarding return and exchange and in the end I loved the furniture I'd ordered so I kept it. Delivery was quick and straightforward. Would definitely buy from them again.

11 sierpnia 2022
Logo Blakesleys Ltd

Odpowiedź od Blakesleys Ltd

Thanks Mandy , it was our pleasure to help you with you’re new garden furniture

Oceniono na 5 z 5

Lovely garden furniture!!!

Only used a couple of times so far but this is a lovely garden furniture and the fire pit is a great addition, it was delivered within a few days of ordering and the price was very competitive so would recommend Blakesleys to anyone 👍

10 sierpnia 2022
Logo Blakesleys Ltd

Odpowiedź od Blakesleys Ltd

It was our pleasure David

Oceniono na 5 z 5

Outside furniture.

Ordered some outside furniture, it said delivery in 3-5 days but I needed it on a certain date, emailed them, they got straight back with an answer. Fantastic service and furniture.

1 sierpnia 2022
Logo Blakesleys Ltd

Odpowiedź od Blakesleys Ltd

We will allways get back to customers quickly 😊, happy customers

Oceniono na 5 z 5

Great communication

Great communication, quick delivery! Clearly a company that cares about its customers. Thank you very much

27 lipca 2022
Logo Blakesleys Ltd

Odpowiedź od Blakesleys Ltd

Another great review , we are very grateful

Oceniono na 5 z 5

Furniture that i ordered arrived in…

Furniture that i ordered arrived in good condition, at a really good price.The delivery team kept me informed all the way via their tracking system. Had to call Blakesleys after i thought something was missing, was informed that that item could not be shipped at the same time .. health and safety blah blah.. arrived following day . very happy with service.

27 lipca 2022

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