Black Tomato Recenzje 

308
•
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We have just returned from our second trip planned by Black Tomato and we are looking forward to our third in January, this time to Spain. Our trips to Italy and France exceeded all expectations. Our... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

An outstanding holiday in Patagonia which ran seamlessly from start to finish. BTs guides were incredibly knowledgeable, flexible and energetic. No matter what we asked they had all the answers from h... Zobacz więcej

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Oceniono na 5 z 5

The Black Tomato team helped us design our perfect journey, expertly guiding us in selecting the best destinations and experiences. Throughout our trip, they provided outstanding support, always being... Zobacz więcej

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Oceniono na 5 z 5

A dream come true. Rob not only listened to all our wishes he actually made them come true. We explored the craziness of the souks, met with artisanal masters to learn metal working and perfume making... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Organizator turystyki
  2. również w kategorii:
  3. Agencja wycieczek kulturalnych
  4. Biuro podróży

Napisane przez firmę

Black Tomato is the award-winning travel company that specialises in creating exceptional tailor-made experiences for its clients.

Tailor-made travel with

Napisane przez firmę

Award-winning service
Luxury service begins the moment you enquire, continues throughout the customised design and booking process and until well after you return. Alongside being on hand 24/7 whilst your away, we worry about the little things before you even think of them. Because that’s true luxury service.
Expert knowledge
Our travel experts have lived and breathed these places so we know how best to avoid tourist traps and go beyond the obvious tick box experiences. Add that to the network of destination contacts and carefully selected overseas partners we’ve collected in our time and you’re guaranteed the best in expert knowledge and insider information, wherever you’re heading.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

308 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 100% z negatywnych recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(308)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 26

Napisz recenzję
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Oceniono na 5 z 5

Egypt

Ellie and her colleagues of Black Tomato put together our short but pefectly formed holiday in Egypt, capturing the primeval and pharonic spirit of Luxor, Aswan , Cairo and its people.
The wiinning collaberation between black tomato and the team on the ground meant we could enjoy a nuanced ,flexible ,unregimented and above all enriching approach to travel.

3 listopada 2025
Opinia niezależna
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Odpowiedź od Black Tomato

Thank you so much for taking the time to write this lovely review. We really appreciate it and are so glad you enjoyed your adventure in Egypt! It was such a fun trip to assist with. Here's to many more adventures to come!

All the best,
Martha, Ellie and the Black Tomato team

Oceniono na 5 z 5

There’s no one better in the travel…

There’s no one better in the travel business.

1 listopada 2025
Opinia niezależna
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Odpowiedź od Black Tomato

Hi Doug,

Thank you for your kind words. We're thrilled to hear that you had such an incredible trip. We look forward to working with you again in the future!

Best wishes,
Anna, Jihane and the Black Tomato Team

Oceniono na 5 z 5

Our Third Trip with Black Tomato!

This was our third trip with Black Tomato and, while the other two were amazing, this one was the best. We spent a month in Japan and Black Tomato accommodated all of our wishes and needs without missing a beat. Given a list of places we wanted to visit, including several WAY off the beaten track, they arranged seamless transport between them that allowed us to relax and get the most out of our trip. The guides we had were fantastic -- a perfect mix of knowledgeable, personable and professional. By the end of each tour, we felt like we had a new friend or family member. The suggestions BT provided for us when creating our itinerary were spot on -- avoiding the overrated places and focusing on the places and experiences that will last a lifetime in our memories. The "on the ground" support we got was fantastic -- we simply texted and received immediate help as needed. There are definitely less expensive ways to travel but the value Black Tomato provides- giving you access to priceless experiences, people and places is more than worth it to us. We can't wait to plan our next trip with them.

1 października 2025
Opinia niezależna
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Odpowiedź od Black Tomato

Hi Sara,

Thank you so much for taking the time to share this wonderful feedback about your month in Japan. It means the world to us to hear that this was your best trip yet with Black Tomato! Japan is such a special destination, and we're thrilled we were able to take you beyond the usual highlights to those off-the-beaten-track places. We can't wait to start planning your next adventure. When you're ready to explore, we'll be here.

All the best,
Martha, Alys and the Black Tomato Team

Oceniono na 5 z 5

First class trip from start to finish…

First class trip from start to finish for our Honeymoon. From the planning to the actual trip itself, it was a great experience. Everything was taken care of and there were even a few surprises added to our plan. Would definitely recommend.

1 listopada 2025
Opinia niezależna
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Odpowiedź od Black Tomato

Hi Fred,

Thank you so much for sharing your lovely feedback. We're thrilled to hear that you found both the planning and travel experience seamless and memorable. We really appreciate you recommending us and we hope we will have the opportunity to work with you on another adventure when the time is right!

Best wishes,
Martha, Luca and the Black Tomato Team

Oceniono na 5 z 5

Everything was seamless and easy

Everything was seamless and easy. We had a great experience in Italy and had several adventures that I'm not sure we could have figured out on our own. Well worth the investment.

10 października 2025
Opinia niezależna
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Odpowiedź od Black Tomato

Hi Jim,

Thank you so much for sharing your feedback. We're thrilled to hear that your Italian adventure was so memorable, and it's wonderful to know that working with Black Tomato made the experience seamless and stress-free.

Those unique moments that would be difficult to arrange independently are exactly what we strive to create.

We'd love to help you plan your next journey whenever you're ready to explore again.

Best regards,
Martha, Harriet and the Black Tomato Team

Oceniono na 5 z 5

Our first time using Black Tomato (BT)

Our first time using Black Tomato (BT). Celebrating a 40th wedding anniversary in a luxury manner was on the agenda. With the excellent support of BT staff (Jenni Thal, Shivani Marek, & Ettanya Teo), we crafted an "Eat Your Way Across Italy" eight-day trip that covered several regions and cities (Piemonte, Lombardy, Emilia-Romagna, Milan, Alba, Bologna, Parma, Modena, Ravenna).

The luxury limos and drivers were first-rate and provided additional learning moments about Italy and the regions we visited. Every driver was on time and we felt like we'd known them for years! All of the places we stayed at were hallmarks of luxury, comfort, service, and attentive staff (Villa d'Amelia, Corona d'Oro, Sina de La Ville). Each hotel gave us additional, thoughtful welcomes including wines, chocolates, and other Italian treats. Very nice touch, especially after a day of travel. Every excursion was a massive cultural learning experience with 5-star guides. This included the food producer sites we visited (Culatello Museum, Parmigiana Reggiano, and Balsamic). If we can remember 10% of what they shared with us, we'd be writing a book about Italy! The BT staff also gave us great tips on restaurants when we were on our own.

All of the BT online information, the customized itinerary, and all of the information we needed were easy to find, use, and enjoy. The Italyscape team partner also did a great job responding to our few questions while in Italy. Have to say, we are now officially spoiled for customized luxury travel. Great job BT! It's also important to note that BT does an excellent job gathering feedback and responding to suggestions based on your trip experience. Hallmark of continuous improvement.

4 października 2025
Opinia niezależna
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Odpowiedź od Black Tomato

Hi David,

Thank you so much for taking the time to share your experience with us, what a lovely review to read! Celebrating 40 years of marriage is truly special and we're honored that you chose Black Tomato to help mark this milestone. We really appreciate your feedback, and we'd love to welcome you back for your next adventure whenever the time is right.

All the best,
Martha, Ettanya and the Black Tomato Team

Oceniono na 1 z 5

BT consultant-don't travel to Egypt during Ramadan.

Didn't get the opportunity to book travel the consultant said, 'don't travel to Egypt during Ramadan". She stated that the "guides will be more sensitive because of fasting" and it more of "family time and they are not as welcoming to foreigners" (yes, that word was used?!). Phone consult last 4 minutes and that was the end of our experience with Black Tomato. The whole interaction was quite sad that the idea of exposing a 'foreigner' to something unique and different should be avoided.

12 października 2025
Opinia niezależna
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Odpowiedź od Black Tomato

Hi Erin,

Thank you for taking the time to share your feedback. We're sorry to hear that your recent experience of working with Black Tomato left a negative impression, and we'd like to clarify the intent behind our conversation.

Our aim in discussing Ramadan was not to discourage travel, but to ensure transparency around what to expect during this significant religious period. Out of respect for our partners and to ensure our clients’ expectations are met, we sometimes explore alternative dates or provide additional context about how travel experiences may differ during this time. As this is a time of fasting, reflection, and family for many of our local partners and guides, certain services and activities can be affected, and we like to be transparent about this in advance so we can effectively manage expectations, to ensure a respectful and enjoyable experience in country for any clients who do wish to travel over Ramadan.

Please be assured that our intention was to approach the topic with respect for both our travellers and our local partners as we recognise the additional strain guiding may bring during this religious period. We hope this provides further context around our reasoning and demonstrates our ongoing commitment to thoughtful, culturally sensitive travel planning.

We understand that the conversation ended before our Egypt Expert was able to provide full context, and we would be happy to continue our discussion on the nuances of travel to Egypt at this time, should you wish to revisit your travel plans.

Very best,

Grace - Client Experience Manager

Oceniono na 5 z 5

Norwegian Delights

Our family holiday to Norway was first class. The execution exceeded our expectations and the brief was met perfectly. From a short stay in Oslo to the Lofoten Islands in the Arctic Circle, and then down the West Coast to Bergen we hiked, kayaked, fished, swam, cycled, ate and drank well and stayed at some memorable boutique accommodation. The on-ground partner was awesome. All round excellent experience

5 lipca 2025
Opinia niezależna
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Odpowiedź od Black Tomato

Hi Phil,

We are thrilled to hear that your adventure to Norway exceeded expectations and pleased that you made so many incredible memories. We look forward to working with you again when you are ready to begin shaping your next adventure.

All the best,

Paige, Camilla and the Black Tomato Team

Oceniono na 5 z 5

Would choose Black Tomato again

Decided to choose Black Tomato for my trip to Japan and I'm overall very happy with my decision. The whole process was easy with my travel expert, Michael Calvert. I appreciate the opportunities for suggestions as the trip went on as they very much catered to what I wanted to experience. Every guide I met was knowledgeable about the country and culture of Japan. I'd definitely choose Black Tomato again for future travels.

24 lutego 2025
Opinia niezależna
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Odpowiedź od Black Tomato

Hi Will!

Thank you - we are so glad you enjoyed your time in the exceptional country of Japan! We look forward to assisting with more adventures in the future.

All the best,
Anna and the Black Tomato team

Oceniono na 5 z 5

A Great Trip to New Zealand's South Island!

Black Tomato created a seamless adventure for us on New Zealand's South Island, including finding us some very special places we otherwise would not have known about. Ian, our BT contact, was incredibly well-informed and engaging -- a pleasure to plan with. Rob, our main contact in NZ was interesting, engaging and a pleasure to work with. We look forward to working with BT to plan future adventures.

27 listopada 2024
Opinia niezależna
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Odpowiedź od Black Tomato

Hi Julie,

Thank you! We are so glad you enjoyed your adventure in New Zealand. It was such a fun trip to assist with. Here's to many more adventures to come!

All the best,
Anna, Ian, and the Black Tomato team

Oceniono na 5 z 5

Thanks to Ian and the BT for an Australian primo experience!…

Ian from London put together our dream trip to southern Australia. While I’d like to think we’ve been savvy travel planners for many years, we felt the need for expert assistance with a custom luxury trip to down under. Ian with Black Tomato (of which we’d read many favorable reviews) more than met our expectations. Travel arrangements were seamless, lodging and locations were superb, local guides were timely, informative and engaging. When we need help with any future boutique travel planning we’ll check first with BT!

7 lutego 2025
Opinia niezależna
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Odpowiedź od Black Tomato

Hi David,

Thank you so much! While we are quite certain you are very savvy travel planners, we were more than happy to lend a helping hand this time and so glad you had a fantastic trip to Australia. Here's to many more adventures to come!

All the best,
Ian, Anna, and the Black Tomato team

Oceniono na 5 z 5

Argentina Honeymoon

We used Black Tomato for their specialized travel knowledge, and they designed a trip for us that was fun, relaxing, interesting, and luxurious. They personalized our itinerary and took care of all travel and touring. We had private drivers and guides everywhere, and had great service all around at hotels and excursions. Most importantly, we didn't have to do any planning or stressing and were able to unwind and enjoy our honeymoon!

4 lutego 2025
Opinia niezależna
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Odpowiedź od Black Tomato

Hi Christie,

Thank you! It was a pleasure to create this honeymoon for you and be part of such an important trip. We are so glad you had an incredible experience in Argentina.

All the best,
Josh, Anna, and the Black Tomato team

Oceniono na 5 z 5

Black Tomato is our go-to for the best travel!

I have traveled with the expert guidance of Black Tomato to so many corners of the globe, each one full of excellent nooks and crannies, amazing guides, fantastic places to stay, and surprises and delights along the way. Most recently, we went to Peru -- a once-in-a-lifetime exploration -- and have previously traveled to Iceland, Japan, Scotland, Austria and Hungary all with the best details planned and memories ensured. This year, we are heading on a trip to Egypt and we can't wait!

6 stycznia 2025
Opinia niezależna
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Odpowiedź od Black Tomato

Dear Dana,
Thank you for your kind review! It’s been an absolute pleasure curating these incredible trips with you, and we love hearing that each adventure has been filled with memorable moments, fantastic stays, and unexpected delights. We can’t wait to bring the same magic to your upcoming trip to Egypt—it's going to be another unforgettable experience!
Best wishes,
Lillie

Oceniono na 5 z 5

Kenya 2025

We wanted:
- Nature & wildlife
- Social & cultural immersion
- Real and authentic experiences
- Off the beaten track (No / less tourists)

We got:
Quote from my 2 kids:
"That was the best vacation ever!" :-)

1 stycznia 2025
Opinia niezależna
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Odpowiedź od Black Tomato

Max,
Thank you so much for sharing your kind feedback, we are so pleased you had a wonderful time in Kenya - it was lovely learning about your experiences earlier. Looking forward to helping you with many more adventures in the future.
Best wishes,
Megan, Anthony & the BT Team

Oceniono na 5 z 5

Black Tomato makes travel personal

Black Tomato makes travel personal, seamless and special! We have used them several times (Central America, South America, & Europe). Everytime the details are taken care of, the guides the best available, and the adventures unique. We place value on experiences and seeing the world with our children. Black Tomato has always delivered.

4 stycznia 2025
Opinia niezależna
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Odpowiedź od Black Tomato

Hi Misty,
Thank you so much for your kind words! We’re thrilled that your travels with us have been seamless and filled with memorable experiences. It’s always a pleasure to help craft meaningful adventures for your family, and we love being part of your journey across the world!
All the best,
Lillie

Oceniono na 5 z 5

Luxury safari holiday

I had a very special trip to South Africa with Black Tomato. The booking process was the best I’ve experienced, very friendly experts who helped guide my choices and they really knew their stuff. The properties I stayed at excelled in both the luxury experience and wildlife guiding. Will use them again.

27 października 2024
Opinia niezależna
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Odpowiedź od Black Tomato

Hi Tim,
Thank you so much for your kind words, we are delighted you had such a wonderful Safari experience. Looking forward to helping you with many more Black Tomato adventures!
All the best,
Megan, Client Relations Executive

Oceniono na 1 z 5

Unresponsive,preoccupied, scattered

Found them to be very difficult to communicate with - unresponsive, scattered. Not what I expected from what is sold as a luxury agency.

23 stycznia 2025
Opinia niezależna
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Odpowiedź od Black Tomato

Hi Michele,

Thank you for taking the time to share your feedback and we are incredibly disappointed to read that your experience of working with Black Tomato has not met your expectations. Your satisfaction is very important to us, and we are committed to making things right, so will be reaching out via email to address your concerns further.

Many thanks,
Grace

Oceniono na 5 z 5

Thank you for this company they…

Thank you for this company they listened to customer needs . they helped a lot to us , it was easy and smooth booking. Definitely will use this again

6 czerwca 2024
Opinia niezależna
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Odpowiedź od Black Tomato

Hi Sifa,

Thank you for your kind words! We are so glad that you've enjoyed your experience with Black Tomato.

All the best,
Anna

Oceniono na 5 z 5

Another great trip from BT

Another great trip from BT! Alys & Caroline planned us an incredible twelve days in Croatia and Switzerland and it was our most memorable trip yet. Our guides and drivers were top notch and the pace was perfect for us. We did so much but never felt overwhelmed or tired. Our highlights were the boat trip around Vis & Besovo, the winery day and the chocolate making class. Thank you so much!!!!!

4 czerwca 2024
Opinia niezależna
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Odpowiedź od Black Tomato

Hi Allyson,

We are delighted that you had a wonderful time in Croatia & Switzerland. It was a pleasure working with you and we're looking forward to hearing more about this adventure later today!

Best wishes,
Alys, Caroline & Megan

Oceniono na 5 z 5

Italy - cosi meraviglioso

Another wonderful BT trip - their "boots on the ground" folks, in each city, were outstanding. The itinerary was carefully curated with all our hopes and wishes in mind. The accommodations were excellent and wonderfully situated. The guides took great care to explain and teach and engage, making Italy come alive. We can't wait for the next adventure!

10 kwietnia 2024
Opinia niezależna

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