Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Says its works best on linux but it will not install. Absolute junk im a photographer not a programmer. We all know time is $$$ and I have wasted a day trying to install this piece of crap absolute li... Zobacz więcej

Oceniono na 1 z 5

Overall excellent software but I have an issue: I attempted to install Studio 21.1 on a new computer but I keep getting the message "cannot validate license". I've tried with 3 different keys acq... Zobacz więcej

Oceniono na 5 z 5

The free version of Davinci Resolve is pretty incredible. The paid version is worth it for the AI audio tools alone. You can even get a one month license for $30 to do what you need to do if you're... Zobacz więcej

Oceniono na 5 z 5

I have been a user of Blackmagic Design for years. Can't say enough good things about their products and support team. With a video production experience spanning 30 years+, I can honestly say Blackma... Zobacz więcej

Informacje dotyczące firmy

  1. Producent oprogramowania
  2. również w kategorii:
  3. Dostawca oprogramowania

Informacje przekazane przez różne źródła zewnętrzne

Do you need help with your Blackmagic product? Here are a few resources that can help: Online Support Center - The Support section of the Blackmagic website contains FAQ and support notes for each product. You can also submit an email to our support...


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

104 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(104)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Buggy, incomplete software

Charges an exorbitant of money for their editor but are too cheap to include the most common audio codec (AAC) on Linux. They don't even have a working Linux installer.

24 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Horrible bunch of lauzy scammer…

Horrible bunch of lauzy scammer programmers. I hate your guts. You just wasted 5 hours of my life to crash, stuff my memory with cache and never save my tracking. THE WORST SOFTWARE IN THE HISTORY OF PROGRAMMING. Updates don't work. The UX is utterly against all logic. You deserve to fail as a business and I wholeheartedly wish that you do.

13 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Da Vinci Resolve

Da Vinci Resolve, Used for a number of years now, never had any issues with it, Unusual perpetual license model I suspect this will eventually change to Annual. Excellent product, good value, powerful, steep learning curve though to be expected.
Would recommended for someone into video editing, better than Adobe in my opinion.
Not used, or needed to, customer service so cant comment on that.

1 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Support is unhelpful and unresponsive

Support is unhelpful and unresponsive. I have given them what they want as well as called and followed up many times and now I get no response. Please do not use cloud share for important projects. Just send a drive and do not use cloud store. It's still very BETA even though they advertise it as not.

25 września 2025
Opinia niezależna
Oceniono na 2 z 5

Lost Everything

After using Davinci Resolve for a while, I am unfortunately very disappointed with many aspects. Constant bugs, old-school settings and functions that they have refused to update, and now.. I have lost all my projects, because I backed up the wrong instance of the "Blackmagic Design" folder. Apparently two identically named folders are created when Davinci is installed, with only the one hidden in Appdata storing backups. Before sending my laptop in for repair I searched and got the answer; backup the "Blackmagic Design" folder. I did so, only to realize it was the other "Blackmagic Design" folder (that I didn't know existed) I should have backed up. Many others have complained about this with no real response from Blackmagicdesign. Great.

When I was initially introduced to Davinci, I was hoping for it be the future, but now I fear it. Because it seems we will only get more of the same old shit Above has been doing for so long.

29 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Für den Kunden eine rundum tolle Erfahrung

Die Pocket Cinema Kameras sind ein tolles Stück Hardware, DaVinci Resolve das mit Abstand beste Videoschnittprogramm, es sind permanente Lizenzen mit allen zukünftigen Upgrades kaufbar, was heutzutage richtig erfrischend ist, die PCC hatte einmal ein richtig tolles Update gratis bekommen, und ihr Kundensupport geht weit über das Mindeste hinaus, was ich bei einem Reparaturauftrag mitbekommen durfte.

9 sierpnia 2025
Opinia niezależna
Oceniono na 3 z 5

Powerful Tool, Frustrating Support Experience

We have been working with DaVinci Resolve for years and undeniably it is a powerful and feature-rich software. Blackmagic continuously adds impressive new features, which we really appreciate. However, the support experience is seriously disappointing.

Despite its strengths, DaVinci Resolve suffers from numerous quirks and bugs that disrupt our professional workflow. As users, we want to communicate these issues to Blackmagic so they can be addressed effectively. Unfortunately, every attempt to contact support feels unnecessarily complicated. Instead of a straightforward support email or a user account system that tracks your requests, you are required to fill out lengthy contact forms with personal details for every inquiry. There is no way to maintain ongoing communication or have a consolidated support history.

This outdated approach to customer support makes it hard to stay in touch and leaves professionals feeling frustrated. Blackmagic should consider implementing a proper support portal with user accounts to better serve their dedicated user base.

31 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Assistenza INESISTENTE

un anno che provo a contattare il supporto per sapere come riparare la mia 6K pro con pixel bruciati e rispondono solo con il solito messaggio di risposta pre-impostato, se chiamo al numero non rispondono mai e non ci sta nessuno che parla italiano.
Il peggior servizio di assistenza. I prodotti sono buoni sicuramente ma se si riscontra qualsiasi problema la soluzione è acquistarne un altro nuovo perché non esiste nessun supporto tecnico, ecco il motivo per cui non bisogna acquistare prodotti Blackmagic. Il supporto post vendita è inefficiente anzi inesistente.

Una vera vergogna, quasi un anno di mail inviate al supporto tecnico e mai una risposta. Spero che risponderanno almeno al mio legale

29 maja 2025
Opinia niezależna
Oceniono na 5 z 5

My Go To Professional Video Brand For Broadcast Video

I have been a user of Blackmagic Design for years. Can't say enough good things about their products and support team. With a video production experience spanning 30 years+, I can honestly say Blackmagic Products work reliably and are constantly updated with new features. Black magic products have helped me produce over 4000 online meetings with a 99% success rate!

29 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Incredible service!

After using Final Cut Pro & Adobe Premiere for several years I tried Davinci Resolve. The software beats the hell out of Final Cut Pro, Leaves Adobe Premiere well and truly behind, and the knowledge and service from the support staff at BlackMagic Design is the benchmark of what other companies need to aspire to. I phoned with 5 problems (due to my lack of knowledge) and all were promptly addressed, along with additional assistance - try getting that from Final Cut or Adobe. Not only that, but even the full studio version of the software which I purchased is a one off "own forever" purchase, that is cheaper than and adobe license for just 12 months. The product is Far superior, the service has been incredible, and the price is cheaper. I don't understand why Adobe Premiere are still in business with this competitor around! Lastly, thank you to Jonathan and Warwick in the Melbourne Support centre for your incredible help and service today.

13 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Support generally poor (the answer is…

Support generally poor (the answer is nearly always to buy something newer) and brainwranglingly stupid design flaws - e.g., for Hyperdeck recorder you're forced to waste disk space by capturing 16 channels of 48/24 audio when you might only need two (i.e. no means of selecting number of audio channels during capture)

7 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Black Magic 6K Pro a Must Have

The Black Magic 6K Pro is an incredible camera. It is extremely easy to work with and produces fantastic footage. In addition, DaVinci Resolve and Fusion Studios are both outstanding applications.
The company has made shooting and editing indie films painless.

21 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Came from premier pro and I love it!!

Adobe was breaking into my bank account and now with Davinci Resolve, my money is safe and sound.

I really love all the functions offered and there are tons of tutorials on YT to learn. Free version is more than enough for most average amateur video editors out there.

Keep it up guys!!

11 listopada 2024
Opinia niezależna

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