Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Says its works best on linux but it will not install. Absolute junk im a photographer not a programmer. We all know time is $$$ and I have wasted a day trying to install this piece of crap absolute li... Zobacz więcej

Oceniono na 1 z 5

Overall excellent software but I have an issue: I attempted to install Studio 21.1 on a new computer but I keep getting the message "cannot validate license". I've tried with 3 different keys acq... Zobacz więcej

Oceniono na 5 z 5

The free version of Davinci Resolve is pretty incredible. The paid version is worth it for the AI audio tools alone. You can even get a one month license for $30 to do what you need to do if you're... Zobacz więcej

Oceniono na 5 z 5

I have been a user of Blackmagic Design for years. Can't say enough good things about their products and support team. With a video production experience spanning 30 years+, I can honestly say Blackma... Zobacz więcej

Informacje dotyczące firmy

  1. Producent oprogramowania
  2. również w kategorii:
  3. Dostawca oprogramowania

Informacje przekazane przez różne źródła zewnętrzne

Do you need help with your Blackmagic product? Here are a few resources that can help: Online Support Center - The Support section of the Blackmagic website contains FAQ and support notes for each product. You can also submit an email to our support...


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

104 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(104)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

This (DaVinci Resolve 18 Studio) is a…

This (DaVinci Resolve 18 Studio) is a great application to use during your movie creations. Sure - it is hard to learn but the fruits you yield when you have is astounding.

I recently had a problem, where I couldn't locate my invoice, I asked about it and it got solved within the day.

Thank you very much and Janina and Sara that works in their Accounts EMEA-section was very patient with me. It got located and now everything is fine. Thank you very much, because it isn't "just" a great program - it seems to employ amazingly helpful people as well.

28 września 2023
Opinia niezależna
Oceniono na 5 z 5

Recieved great support over phone

Had a great experience with their support over phone. Very nice and helpful, unlike some "help yourself" companies. I use Davinci Resolve Studio for years now and never had any issues, neither on PC nor on my notebook. In my opinion the best editing software out there and I am glad they have a good support as well.

22 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

They have my $300, I have nothing!

16 May: Purchased Davinci Resolve via PayPal $295

16 May: Emailed BM advising I had not received the activation code.

18 May: Reply from Yasim Little at BM saying he had forwarded my complaint to the support team who would be in touch shortly.

20 May (today): I have not heard nothing from the company other than the above.

Subsequently, my complaint to PayPal Resolution Center was denied, something I apparently would not have known about had I not checked the website.

Case was closed in favor of the seller who had provided, quote-unquote, "valid proof of delivery."

None of this make any sense. I paid nearly $300 for software which I did not receive and would have no way of activating even it I had.

Terrible disrespect for a paying customer.

20 maja 2023
Opinia niezależna
Oceniono na 2 z 5

ATEM MINI PRO - NO SUPPORT

I have an ATEM MINI PRO that has a failed HDMI OUT port. I contacted them to see if anyone could repair it. They gave me an RMA and had me send it to them. They returned the unit to me 15 days later with ZERO communication and no repairs done. It's like they did not even look at the unit. The product is a decent product that meets my needs but support is nonexistent. Think of the ATEM's as disposable.

14 maja 2023
Opinia niezależna
Oceniono na 1 z 5

Disgusting customer service

Horrible customer service, camera was bricked right after a firmware update and then sent it in for repair. $635 later they said it was a bad PCB and when asked what happened they said they don't know as they don't actually test the faulty part they just "attempt to narrow down what part might be faulty" (which makes me think they just keep trying parts until it starts working instead of looking for the actual root cause, meaning some other component could be the cause and it can fry the PCB all over again). They also tried to tell me that it happening after the firmware update is just coincidental (even though firmware can control power distribution and could have fried the board), but how could they know it was coincidental if they don't even test the board. When I get the repaired camera back I'm just going to sell it and never touch or recommend their products again.

2 marca 2023
Opinia niezależna
Oceniono na 1 z 5

absolute garbage.

absolute garbage.
this isn't a review of how trusty it is or something, it's about the software itself
it is the laggiest junk ever, i feel like cyberpunk 2077 would run better on a computer from like 2005, my pc cost 2k dollars from around 2020.
it's confusing, full of bugs, it's impacting how much time i'm putting into making my videos by a mile.
fix your stuff, then call yourself a video editing software company whatever whatever.
i'd rather use the trademarked filmora garbage than this.
i can't use slurs here, but if i would be able to i'd be a kid on xbox 360 after losing a cod game or something

19 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

wo sind die Länder?

Hier geht es um das Programm DaVinci Resolve.
Und was doof ist, ist das nachdem man alle daten angegeben hat und nur Land und Stadt fehlt, man KEINE LÄNDER auswählen kann und so sich das Programm gar nicht erst runter laden kann! Das einzige was dort steht ist "Wählen sie ihr Land". JA DAS WÜRDE ICH GERNE TUN, DU EBAY SHERLOCK!
Ich wäre hier noch viel ausfallender wenn Trustpilot das nicht verhindern würde!

13 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

I own a BMPCC 4K which was a…

I own a BMPCC 4K which was a game-changing addition as a beginner in filming. It took time to learn all the ropes but I came out a proficient filmmaker! I would recommend BlackMagic Design products!!!!!

12 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Resolve is amazing

Resolve is amazing. It's like they ...listened... to users who were over Adobe's weak efforts to evolve in the market/cash grab every month.

Still rock After Effects here and there but this app replaces Premiere beautifully.

30 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

Their website makes it hard to tell if…

Their website makes it hard to tell if your payment went through or not, so I ended up paying twice by mistake. I reached out to customer service and they were not able to help. There has been one month and I still don't have the money back, not sure if I will get it.

24 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Top Programm

DaVinci Resolve bietet ein umfassendes Paket zur Post-Production verschiedenster Videoformate. Ob kostenlose oder kostenpflichtige Programmvariante, man kann zuverlässig und in hoher Qualität so gut wie jedes Videoformat bearbeiten, das Programm bietet Funktionen zum Bearbeiten von Bild und Ton, sowie Nachbearbeitung. Es lassen sich Übergänge und Texte sehr leicht einfügen. Das Rendering funktioniert sehr schnell und kann ganz nach Belieben angepasst werden. Wichtig ist, zu wissen, dass die Einstellungen auf das System abgestimmt werden sollten, daher sind viele negativere Bewertungen kritisch zu sehen und nicht in jeden Fall ist die Anwendung schuld.

8 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

Very poor - Inadequate Service

Very poor customer service. Ordered a Blackmagic Pocket 6K Pro which was faulty on arrival (ND filter stuck after the first stop - to fix, you have to turn the camera on and off again).

Called up Blackmagic support to resolve the issue, they said it's most likely to be a faulty product so we sent it back to their warehouse and we were told they would distribute a new camera back to us.

One week after sending the camera back, and constantly chasing up BM to see where the new camera is; they said they were going to try and amend the issue on the original camera and send it to repairs. After telling them we didn't want a repaired camera, they said they couldn't resolve the issue anyway and would therefore send out a replacement ASAP. Two weeks later and we're still waiting for the camera to be dispatched...

As a video production company, we work with a lot of brands (Sony, Canon, DJI, Sigma etc), and Blackmagic have the worst customer service/support team I have ever experienced. We now have a backlog of clients waiting for video shoots thanks to Blackmagic's inadequate services.

26 kwietnia 2022
Opinia niezależna

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