Bought these on a trip flight to Morocco. Promptly registered with them and got an email back in confirmation of the warranty ( a year longer than A’s ) App was intuitive and once I got used to th... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Going abroad I inadvertently left my Apple ear buds at home. Bought these on the plane as I like listening to music when sunbathing. They are really decent quality and with the associated app, the ran... Zobacz więcej
Reakcja na opinię
I couldn't get on with these at all. The charging process isn't as described in the manual, with lights showing a different colour to what was expected. Skipping a track results in noise cancelling b... Zobacz więcej
Reakcja na opinię
Received this camera as a present; it initially arrived with minor damage but was swiftly exchanged at no cost. Coming from a rather hefty moto camera, I was initially apprehensive about this one due... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep internetowy
- Firma elektroniczna
- Producent elektroniki
- Sklep RTV
- Hurtownia RTV
- Zakład utylizacji odpadów
Napisane przez firmę
Discover Bitmore, where eco-friendly tech meets innovation. As proud BCorp Certified pioneers, we're committed to using business for good, offering sustainable, stylish technology accessible to all. From 100% recycled plastics to eco-friendly packaging, we're leading the charge in reducing waste while delivering top-notch performance. Join us in our mission for a greener, smarter world.
Dane kontaktowe
Park House, 15-19 Greenhill Crescent, WD18 8PH, Watford, Zjednoczone Królestwo
- +44 (0)20 3026 2608
- justask@bitmore.co.uk
- bitmore.co.uk
4,5
Doskonała
300 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Would recommend product and service to anyone …
Please with product and after sales device
30 maja 2025
Odpowiedź od Bitmore
Thank you for your kind review. We are very please that we were able to provide you a satisfied experience. Do get in touch if we can assist you further.
Best,
K
Ryan was very help full when i was…
Ryan was very help full when i was having difficulties with placing my order on the website.
27 maja 2025
Odpowiedź od Bitmore
Thank you for your kind feedback on Ryan. It's always good to hear our team is able to solve customer concerns quickly.
Best,
K
Great buds with great sound and great
Great buds with great sound and great
value for money 👌
13 maja 2025
Odpowiedź od Bitmore
Thank you for your review. Glad to hear you like the earbuds, we hope it brings you great experience with nice music.
Best,
K
Odpowiedź od Bitmore
Thank you for your review.
We're sorry you had an issue initially, but are very glad its all sorted.
Best,
A
Product broke on the second use
I paid over £20 for an E-Cord MFI charging lead and the jack for the iPhone snapped off the second time I used it. Absolute waste of money.
Edit after the response below: No, I haven’t been in touch with your customer team. Why lie about that?
21 kwietnia 2025
Opinia niezależna
Odpowiedź od Bitmore
Thanks for your review.
I'm sorry to learn of your issue with the e-Cord MFI, I believe you may have already been in touch with our customer service team who are arranging sending you a replacement.
Please do get in touch if you need further help.
Best,
A
*EDIT*
Hi, thanks for such a quick response.
Please accept our apologies, we must have got you mixed with another customer. Please could you reach out to our customer service team directly on justask@bitmore.co.uk and they can issue you a replacement e-Cord MFI.
Again, apologies for the mistake.
Best,
A
Good item !
I was glad to be acknowledged , as my communications had gone astray 're : A faulty speaker .
The second Purchase didn't work, the first one worked fine.
I was glad to be sent an item as a gesture of goodwill, as the co!many had no stock of th speakers.
26 marca 2025
Odpowiedź od Bitmore
Thank you very much for the feedback.
We're glad we've been able to provide you with an efficient service.
Once again, apologies for the initial issue you had.
Best
K
Very helpful member of staff- my…
Very helpful member of staff- my product had failed within the warranty period. A replacement was organised and sent quickly.
26 marca 2025
Odpowiedź od Bitmore
Thank you for your review!
We're sorry you had an issue initially, but are very pleased it was resolved quickly.
Best,
K
Odpowiedź od Bitmore
We're sorry to hear of your experience.
We have searched your name within our customer database but are unable to find any record.
So that we can best assist you, please could you drop us an email on justask@bitmore.co.uk and one of the team will be happy to help.
Best,
A
volume level
love them but not very loud ' is there a way of increasing the volume.
8 lutego 2025
Opinia niezależna
Odpowiedź od Bitmore
Thanks for your review. If you could kindly reach out to our support team with your query and the product, they will be able to help, you ca reach them on on justask@bitmore.co.uk.
Best,
A
Bitmore offers decent customer service
Bitmore offers decent customer service. I had issues with their products, like earphones that stopped working, but they were quick to replace faulty items under warranty without hassle. Communication was good, and they provided regular updates and a tracking link for the delivery. Overall, a satisfactory experience with prompt resolutions.
31 grudnia 2024
Opinia niezależna
Odpowiedź od Bitmore
Thank you for your kind review. We're glad our team was quick to help you with your issue.
Best,
A
Outstanding Customer Service
I purchased a pair of faulty earbuds. I e-mailed Bitmore Customer Services and a replacement pair were sent immediately. Outstanding no nonsense customer service - well done Dave!
13 stycznia 2025
Opinia niezależna
Odpowiedź od Bitmore
Thank you for your kind review. We are very please that Dave was able to assist you promptly, and are sorry for the initial issue. Do get in touch if we can assist you further.
Best,
A
I purchased a Bitmore TrueSence TWS…
I purchased a Bitmore TrueSence TWS earpods on a Ryanair flight a couple of weeks ago and when I opened the earpods at home I found that one of the earpods was not working and would not charge.
I emailed the customer support and explaint the situation, afetr confirming my details of puchase and a receipt for the purchase Ryan from customer support was able to authorise an immediate replacement which was confirmed by their couriers, Royal Mail and received within 48 hours. The new pair of earpods are perfect.
Initially bemused customer and now extremely happy with the purchase and all the support given by the support team at Bitmore... WELL DONE!
7 grudnia 2024
Opinia niezależna
Odpowiedź od Bitmore
Thanks for leaving us the comment! Glad that your replacement arrived nice and quick, hope you can enjoy the music with the earbuds.
Best
K
Odpowiedź od Bitmore
Thank you for your kind feedback on Ryan. It's always good to hear our team is able to solve customer concerns quickly.
Best,
A
Fantastic product
Had an issue at the start and the after sales department were fantastic and resolved the issue promptly.
The product is also fantastic and worth every penny.
29 listopada 2024
Odpowiedź od Bitmore
Thanks for your kind review.
We're sorry you had an issue initially, but are very pleased it was resolved and you like your Bitmore product.
Best,
A
Fab multi lead
Absolutely fantastic product and company we bought our first lead on our plane to the Dominican Republic this year with TUI and it was invaluable so much so I have now bought 3 more of the leads directly from Bitmore ... thank you awesome stuff !!!
13 listopada 2024
Odpowiedź od Bitmore
Thank you so much for your review, we're glad you love our e-Cord Rapid cable. Happy charging!
Best,
A
Fantastic customer service
I had a issue with one of the earplugs not working properly.
Ryan at customer service was fantastic.
After a few emails over a few days to establish everything a new set was sent out to me which are working perfectly.
All in the customer service is outstanding.
1 grudnia 2024
Opinia niezależna
Odpowiedź od Bitmore
Thank you for you kind review. We're pleased we were able to help you out, and are sorry for the initial issues you faced.
Best,
A
I had an issue with bitmore earbuds…
I had an issue with bitmore earbuds which was no fault of bitmore it was the mistake of the Royal Mail a replacement pair was sent out immediately by bitmore great customer service
4 listopada 2024
Odpowiedź od Bitmore
Thank you for your kind feedback :)
Best,
A
Odpowiedź od Bitmore
Thank you for your review. Glad to hear you like our neck pillow, we hope it brings you great comfort on your flights.
Best,
A
Courteous and efficient service.
14 listopada 2024
Odpowiedź od Bitmore
Thank you for your review, its highly appreciated. We hope you enjoy your TWS.
Best,
A
Bought a power bank from easy jet and…
Bought a power bank from easy jet and used it 3 time now and has stopped working. Really upset. Didn’t take a recipe on flight.
It says clearly Bitmore on my power bank.
Also apologies just checked flight it was brought from Ryanair on flight.
14 czerwca 2024
Opinia niezależna
Odpowiedź od Bitmore
Thanks for your review and confirmation of the airline.
Could you please drop us an email on justask@bitmore.co.uk and we will get a replacement you to you.
Best,
A
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.