Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Bought these on a trip flight to Morocco. Promptly registered with them and got an email back in confirmation of the warranty ( a year longer than A’s ) App was intuitive and once I got used to th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Going abroad I inadvertently left my Apple ear buds at home. Bought these on the plane as I like listening to music when sunbathing. They are really decent quality and with the associated app, the ran... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I couldn't get on with these at all. The charging process isn't as described in the manual, with lights showing a different colour to what was expected. Skipping a track results in noise cancelling b... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Received this camera as a present; it initially arrived with minor damage but was swiftly exchanged at no cost. Coming from a rather hefty moto camera, I was initially apprehensive about this one due... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep internetowy
  2. Firma elektroniczna
  3. Producent elektroniki
  4. Sklep RTV
  5. Hurtownia RTV
  6. Zakład utylizacji odpadów

Napisane przez firmę

Discover Bitmore, where eco-friendly tech meets innovation. As proud BCorp Certified pioneers, we're committed to using business for good, offering sustainable, stylish technology accessible to all. From 100% recycled plastics to eco-friendly packaging, we're leading the charge in reducing waste while delivering top-notch performance. Join us in our mission for a greener, smarter world.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

300 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Bought on a trip flight to…

Bought these on a trip flight to Morocco.
Promptly registered with them and got an email back in confirmation of the warranty ( a year longer than A’s )
App was intuitive and once I got used to the touch & tap controls it was easy and the sound quality was better than my old Gen1 ibuds by a country mile. I let my friend (a BBC sound guy) try them and they blew him away.
B@s3 and A99le beware…..

22 kwietnia 2026
Opinia niezależna
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Odpowiedź od Bitmore

This is simply fantastic to read! We're incredibly happy to hear (pun intended) how we stack up against those 2 other well known audio brands, and the response from your friend too!

Thank you for your review, and I hope you had a lovely trip to Morocco.

Best,

A

Oceniono na 5 z 5

Great ear buds for the price.

Going abroad I inadvertently left my Apple ear buds at home. Bought these on the plane as I like listening to music when sunbathing. They are really decent quality and with the associated app, the range of sounds is impressive. Great price too. Highly recommended.

30 marca 2026
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Odpowiedź od Bitmore

Many thanks for your kind review!
Sorry to hear you forgot your Apple ear buds, but great to hear that you found our TruSense TWS a good alternate to save your sun bathing - earphones when sunbathing are like earphones at the gym, it doesn't count if you don't have them with you!

Have a lovely holiday!

Best,

A

*edit - typo

Oceniono na 5 z 5

Easy

Easy, quick!

30 marca 2026
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Odpowiedź od Bitmore

Thank you for your review. I'm glad to hear that the process you had was easy and quick.

Best,

A

Oceniono na 5 z 5

Problem resolved thankfully

I had a problem with my earbuds not working properly but after a few emails and a tutorial the faulty earbuds have now been replaced at no cost to myself and are working perfectly. Very pleased with the product and the efficiency of the company. Thank you.

28 marca 2026
Opinia niezależna
Logo Bitmore

Odpowiedź od Bitmore

Thanks for your review! I am sorry you had to get in touch in the first place regarding an issue. That said, I am pleased our team was able to assist you.

Best,

A

Oceniono na 1 z 5

Back to Apple

I couldn't get on with these at all. The charging process isn't as described in the manual, with lights showing a different colour to what was expected. Skipping a track results in noise cancelling being disabled, or the ENC turning off, or the music just stopping altogether. Nothing is straightforward or intuitive. When they're playing the sound is fine; it's only when you attempt to make any kind of adjustment that you encounter problems.
Of course, the Ts&Cs prohibit an exchange or refund the moment you used the earphones and discovered that they're not that much cop.

6 marca 2026
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Odpowiedź od Bitmore

Thank you for your review. I am sorry that you've had some issues with your earphones. I have searched our mailbox and am unable to find any contact from yourself with our customer service team, but I have located your order on our website.


For clarity, refunds are available on purchases for items are in an unused condition within 30 days of purchase. The exception to the unused condition is if there is a defect with the product, refunds or exchanges are offered as standard (refunds are when purchased from us directly). With the issues you are describing, your earphones may very well have a defect, and so would qualify for a refund once returned to us.

I will ask our team to drop you an email today on the contact information you have used to place your order earlier this month. The email will come from justask@bitmore.co.uk, so please keep an eye out.

Best,

A

Oceniono na 5 z 5

Great customer service

I had an issue which Ryan dealt with courteously, efficienty and quickly.
It was nice dealing with a person rather than a Bot.
I would have no hesitation in recommending Bitmore.

15 stycznia 2026
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Odpowiedź od Bitmore

Thank you for you review, its great to hear Ryan was able to efficiently solve you issue.

Best,

A

Oceniono na 5 z 5

Great customer service

Thought I would struggle to get a replacement for faulty earbuds as I purchased them on a flight but I was very wrong. Great product and service

6 stycznia 2026
Logo Bitmore

Odpowiedź od Bitmore

Thank you for your review.

I am very pleased to hear that your experience with us has been great.

Don't forget to download the free Bitmore Music App so you can customise your TruSense TWS earphones touch and EQ settings.

Best,

A

Oceniono na 5 z 5

I reached out via email to express my…

I reached out via email to express my frustration that a charging cable I had recently purchased had failed after limited use. Immediately, they initiated a process to send a replacement. Exceptional customer service, thank you.

20 stycznia 2026
Opinia niezależna
Logo Bitmore

Odpowiedź od Bitmore

Thank you for your review. We are sorry your charging cable failed so quickly, this is not the standard we expect from our products. However, a quick and easy replacement is the standard of service we expect to offer our customers as a minimum.

Again, apologies for the initial issue.

Best,

A

Oceniono na 5 z 5

Faulty replacement ear bud...

My ear buds have been great and so easy to use, but after one would no longer charge up Bitmore sent out a replacement quickly after ascertaining it was faulty.

9 stycznia 2026
Logo Bitmore

Odpowiedź od Bitmore

Thank you for your review, sorry to hear one of the buds on your TruSense TWS stopped working. I hope the replacement pair bring you many hours of great audio!

Don't forget to download the Bitmore Music App to customise your earphones touch controls and EQ settings.

Best,

A

Oceniono na 5 z 5

Received this camera as a present

Received this camera as a present; it initially arrived with minor damage but was swiftly exchanged at no cost. Coming from a rather hefty moto camera, I was initially apprehensive about this one due to its compact size. Setting it up on my mountain bike proved somewhat tricky, and the mount shifted a bit on uneven terrain. However, the video quality is excellent and remains stable, and the menus are straightforward to use.

30 grudnia 2025
Opinia niezależna
Logo Bitmore

Odpowiedź od Bitmore

Thank you for your kind review! Please to hear our customer service team has helped you out and you're getting great use out of the camera.

Oceniono na 5 z 5

I had purchased a set of Bitmore multi…

I had purchased a set of Bitmore multi charging cable in July 2025 on a Tui flight from Bulgaria, the iPhone part broke off in October and I was going to wait and speak to the crew onboard then found out I had to go direct to Bitmore.
I spoke with a guy called Ryan who listened to my problem and said he would pass the details to the correct department, not long after I received a replacement set.

29 października 2025
Logo Bitmore

Odpowiedź od Bitmore

Thank you for your review. I am sorry to learn the iPhone part broke off your charging cable. I am however, pleased to hear that the team was able to get you a replacement. Happy Charging!

Best,

A

Oceniono na 5 z 5

Great job

Great job
Quick customer focussed response and delivery
Only observation is the delivery was very big for the earphones.....think about the environmental impact
Thank you

2 grudnia 2025
Logo Bitmore

Odpowiedź od Bitmore

Thank you for your kind review and your feedback on the delivery.

Best,

A

Oceniono na 5 z 5

I like the service a lot

I like the service a lot. I didn’t expect someone will assist and help.

18 listopada 2025
Logo Bitmore

Odpowiedź od Bitmore

Thanks for your review. We are always here to help our customers. I'm pleased to hear you like our service and that we exceeded your expectations.

Best,

A

Oceniono na 5 z 5

Bitmore

I bought a Bitmore on a flight and it stopped working. I went direct to the company. They sent a new one within days. I really appreciated this great customer service.

18 listopada 2025
Logo Bitmore

Odpowiedź od Bitmore

Thanks you for your review. Its great to hear that the team was able to help you!

Best,

A

Oceniono na 5 z 5

spead and kindness of service

The company responded with spead and kindness to my request to replace my device that was problematic and within the warrantee period. I would have liked to have received a tracking link for the replacement parcel as it took 11 days to reach me in which time I had no information. Overall I am happy with the service provided.

7 listopada 2025
Logo Bitmore

Odpowiedź od Bitmore

Thank you for your review.

Please accept our apologies for the lack of tracking link, there seems to have been an issue with the integration between our website and our couriers tracking service. Nevertheless, I am glad your replacement arrived.

Best,

A

Oceniono na 5 z 5

I emailed to say how disappointed I was…

I emailed to say how disappointed I was in a charging lead I bought had broken after only being used a few times.
Straight away they stated a replacement procedure. Excellent service thankyou.

10 listopada 2025
Logo Bitmore

Odpowiedź od Bitmore

Thank you for your review.

I'm sorry that your cable broke after a few uses, but I am pleased that our team was able to issue you a replacement and that you are happy with our service.

Best,

A

Oceniono na 5 z 5

I got troubles with my Li Battery

I got troubles with my Li Battery. Rayn solved the problem and replaced it fast. Thank you

14 listopada 2025
Opinia niezależna
Logo Bitmore

Odpowiedź od Bitmore

Thank you for your review. Whilst I am sorry to learn you had issues, I am pleased that Ryan was able to sort this for you.

Best,

A

Oceniono na 5 z 5

BITMORE provided sstisfactory service

Thanks for replacing the faulty product. The shipment was delivered today and these earbuds work!

21 października 2025
Logo Bitmore

Odpowiedź od Bitmore

Thank you for your review. I am sorry you had a fault with one of our products, but am pleased we were able to arrange you a replacement with no issues. Don't forget to check out our FREE Bitmore Music App so you can customise your sound and control settings for your earbuds.

Best,

A

Oceniono na 5 z 5

Great service

Ordered small lego toy. Website was easy to use and with free delivery, it was very good value. Package arrived safely and as expected

5 listopada 2025
Logo Bitmore

Odpowiedź od Bitmore

Thank you for your kind review. I am pleased you found the whole process smooth.

Best,

A

Oceniono na 5 z 5

Bit more earphones are great

Received my bit more earphones and they are great, never experienced noise cancelling or transparency modes.
A great base sound too and easy to use. They look classy and not the usual white that you see everyone else have.
Great customer services should you need them.

8 października 2025
Logo Bitmore

Odpowiedź od Bitmore

Thank you for your kind review.
Its great to hear your TruSense TWS have exceeded your expectations in functionality and style - they're certainly not like the usual boring ones on the market.

Best,

A

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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