Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Update - 9th Can you update about how much is standard time frame for getting exact reply and complete refund. Sending AI based response with no resolution is just frustrating Updat... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Attention, prélèvement abusif ! J'ai été très surpris de constater un prélèvement de 82,39 € sur mon compte bancaire le 1er septembre, alors que je ne suis pas inscrit sur votre site. J'avais si... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

"I was scammed by Bitesy. They charged my card 2-3 times without my explicit consent, stealing around $99.98 & 99.99USD same day 4sep from my account for hidden add-ons that I never wanted to buy. Thi... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Bitesy had finally gotten back to me and promised to refund my money to me within 5 to 8 working days. I only hope they are sincere and genuine. When that happens, I would come back here and publicly... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Nauczyciel języka angielskiego

O Bitesy

Napisane przez firmę

Speaking English confidently takes more than memorizing grammar and vocabulary. Bitesy helps language learners build real-world speaking confidence through bite-sized, practical English lessons and guided practice.

Designed for professionals, students, and travelers, Bitesy helps learners overcome self-doubt and speak more naturally in everyday conversations.


Inside Bitesy

Bitesy combines short lessons with practical speaking practice to make English learning easier to fit into daily life and more relevant to real conversations.

bitesy app

Personalised Lessons

Lessons adapt to your level, helping you build confidence one conversation at a time.

AI Conversations

Turn practice into real conversations with an AI coach available whenever you need it.

Track Your Progress

Keep motivated by seeing your progress and celebrating every step forward.

start learning today

Things You Should Know

A few important details about subscriptions, cancellations, refunds, and how to contact Bitesy support.

Clear Subscription Terms

We offer multiple subscription plans, and all pricing, billing details, and renewal information are shown clearly before checkout so you always know exactly what you're signing up for before making a purchase.

Easy cancellation

If Bitesy isn't the right fit for you, you can request to cancel your subscription at any time by contacting our support team via email or contact form. Once processed, we’ll send a confirmation to the email associated with your account.

24/7 support

Our dedicated support team is available 24/7 and typically responds within around 20 minutes. More complex requests may take a little longer. For the fastest assistance, we recommend contacting us through one support channel at a time.

Subscription Terms Illustration


FAQ

Why do I need to complete the quiz?

The quiz helps personalize the experience to what you’re currently working through and what you’d like to improve or focus on inside the app.

How do I access the app after signing up?

After signing up and completing the initial steps, you can save the app directly to your phone’s home screen through your mobile browser for quicker access anytime.

If you need any help with setup or logging in, our support team is always happy to assist. Contact us


Stay Connected


Dane kontaktowe

1,3

Bardzo słaba

Wynik TrustScore: 1.5 na 5

125 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 93% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,3

Wszystkie recenzje

(125)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 125

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I already paid 19.99 USD and they dedected again 56.99 USD

I already paid 19.99 USD, they they automaticaly dedected 56.99 USD again from my debit card. Like this cheating. Now I requested to get back my 56.99 USD. but not answering. I tied to call them not answering and I sent email also by attaching the transaction details also. No chance to get 56.99 USD to back

11 lipca 2026
Opinia niezależna
Logo Bitesy

Odpowiedź od Bitesy

Hey there, Asokan,

Sorry for the confusion caused by the accidental AI chat purchase. I can see that our team provided you with an offer for this service, but you never replied.

Could you double-check your e-mail records and get back to us?

Best wishes,
Bitesy Team

Oceniono na 1 z 5

Can't login to have access to my daily…

Can't login to have access to my daily lessons I had paid for a 3 months subscription I had send countless emails to the support team yet no response.

20 czerwca 2026
Opinia niezależna
Logo Bitesy

Odpowiedź od Bitesy

Hi there, Jessica,

Firstly, make sure that you have activated your account - the instructions on how to do this are located in the e-mail that was sent to you after you made the purchase.

Secondly, if you need assistance from our support team, please message us at info@bitesy.org. I tried looking up records with your name and was unable to find anything.

Best wishes,
Bitesy Team

Oceniono na 1 z 5

CONTINUING HACKING BY BITESY

Very fake company. I subscribed for 2 months 29 dollars. I can’t register (wrong token). You send message to their email… no response. This company is totally mischievous! I advise everyone to stay away!
BITESY HAS HACKED MY ACCOUNT O. AFTER SWINDLING ME, THEY STILL KEEP SENDING SUBSCRIPTION PAYMENT ADVICE!

9 lipca 2026
Opinia niezależna
Logo Bitesy

Odpowiedź od Bitesy

Hi there, Idowu,

I apologize for the confusion faced. Please note that if you have already created an account and a password, you will receive this error when attempting to create it again.

Simply go to app.bitesy.org and access your plan!

Best wishes,
Bitesy Team

Oceniono na 1 z 5

Après l'achat du service j'ai constaté…

Après l'achat du service j'ai constaté que ce qui a été mentionné dans la publicité n'est pas disponible en particulier l'AI . j'ai écris au service client et ils m'ont dit qu'ils me proposent un remboursement de 25% . j'étais victime d'une publicité mensongère

9 lipca 2026
Opinia niezależna
Logo Bitesy

Odpowiedź od Bitesy

Hi there, Mehdi,

I apologize for the confusion caused in regards to this. Please share your contact details with me so I can assist you further.

Best wishes,
Bitesy Team

Oceniono na 1 z 5

The lack of customer service and…

The lack of customer service and transparency is very concerning. I have been left with no choice but to contact my bank regarding these unauthorized charges. Based on my experience, this feels like a scam. I hope they address these issues and improve their customer support, but until then, I cannot recommend this platform to anyone.

3 lipca 2026
Opinia niezależna
Logo Bitesy

Odpowiedź od Bitesy

Hi there, Sidhant,

I'm not sure what exactly went wrong, but our customer support team is available 24/7 for you at info@bitesy.org

Just shoot us a message there and we will assist you ASAP.

Best wishes,
Bitesy Team

Oceniono na 1 z 5

SCAM Bitesy

This Bitesy, I am got scammed. I subscribed for $20 course on 02/May/2026. I was debited USD 86 and then again exactly after one month that is today 2/July /2026 . Bitesy debited $99.86 without my consent. This is a cheating. They never respond to info@bitesy nor they have any website. People please be careful.

2 lipca 2026
Opinia niezależna
Logo Bitesy

Odpowiedź od Bitesy

Hi there, Ross,

I'm very sorry for the confusion this situation has caused you. It sounds like you accidentally opted in to our additional purchases, and did not cancel your subscription before the renewal period arrived.

I can see that our support team responded to your request in the span of 5 minutes and fixed this situation for you.

Best wishes,
Bitesy Team

Oceniono na 1 z 5

Total scam!

Total scam!! . I went to buy a simple 2-month subscription for $30, but the app blocks you from completing registration unless you take their AI and Video add-ons. There is literally NO option to skip it. Because of their shady, deceiving UI, I was charged $160 aud

Save your money and your sanity, don't download this garbage.

2 lipca 2026
Opinia niezależna
Logo Bitesy

Odpowiedź od Bitesy

Hi there, Hassan,

I'm sorry for the confusion faced - I can confirm that our additional offerings do indeed have a "No, thanks" button next to them. It seems it wasn't as visible as it should be this time around, I apologize for that.

Please get in touch with us at info@bitesy.org so we can make this right.

Best wishes,
Bitesy Team

Oceniono na 1 z 5

This is fake and the guys are conmen

This is fake and the guys are conmen. Do not subscribe

2 lipca 2026
Opinia niezależna
Logo Bitesy

Odpowiedź od Bitesy

Hi there, Tabi,

I'm sorry to hear that your experience with us was unsatisfactory. We would like to understand what went wrong and help you out!

Please get in touch with us at info@bitesy.org

Best wishes,
Bitesy Team

Oceniono na 1 z 5

Add ons

I registered with you, but I didn't want the Add-ons of €50,28 and €17,47, however you still deducted this from my account.

I see in revieuws this happening a lot.

I want a refund for the add ons as soon as possible.

Kind Regards,

Jodie Kessels

2 lipca 2026
Opinia niezależna
Logo Bitesy

Odpowiedź od Bitesy

Hi there, Jodie,

For support related inquiries, please get in touch with us at info@bitesy.org. We are unable to provide assistance via Trustpilot reviews.

Best wishes,
Bitesy Team

Oceniono na 1 z 5

ITS A FRAUD APP.

It's a fraud app. It keeps on charging you though when you approach them well in advance they say we would not charge you BUT they keep charging you, WITHOUT YOUR CONSENT. Once they charge you THEY DONT REPLY TO YOUR MAILS AFTER THEY TAKE YOUR HARD EARNED MONEY.

They assured me 100 percent in the mail (24th June 2026) that be rest assured, Bitesy will not be charging to you for any new subscription but STILL THEY CHARGED ME WITHOUT MY CONSENT that too THREE TIMES MORE THAN my PREVIOUS MEMBERSHIP. I was charged £23 in March 2026 then 2 days ago on (29th June 2026) in June they charged me £70.54 without informing you at all. They don't reply you for your mails after inappropriately taking the money out. They would reply you only in public platforms. (The way they did here).
I need my full refund.

IT'S AN ABSOLUTE FAKE APP.

29 czerwca 2026
Opinia niezależna
Logo Bitesy

Odpowiedź od Bitesy

Hi there, Shabana,

I apologize for any confusion, however, please understand that you canceled your subscription after the renewal of the plan, not before. This means that you got in touch with us with a cancellation request after you already received the charge.

Our team responded to all your inquiries and explained this to you as well.

I apologize for any inconvenience caused by this situation.

Best wishes,
Bitesy Team

Oceniono na 1 z 5

Warning: Shady billing practices, cost me $116 instead of $20!

STAY AWAY FROM BITESY. I went to buy a simple 1-month subscription for $20, but the app blocks you from completing registration unless you take their AI and Video add-ons. There is literally NO option to skip it. Because of their shady, deceiving UI, I was charged $116.

They advertise a 30-day money-back guarantee, but it's just a lie to look legit. I emailed them for a refund and have heard absolutely nothing back. Save your money and your sanity, don't download this garbage.

30 czerwca 2026
Opinia niezależna
Logo Bitesy

Odpowiedź od Bitesy

Hi there, Shuhail,

Sorry about the confusion caused with this situation. Firstly, make sure that you are contacting us at info@bitesy.org, that's where our support team is located.

Secondly, when presented with our additional offerings, you can press "No thanks" on them! Please get in touch with us and we will assist you with these purchases.

Best wishes,
Bitesy Team

Oceniono na 1 z 5

I accidentally subscribed to the…

I accidentally subscribed to the unlimited plan and AI chat, i would like to request a refund. I haven’t received any response to my refund request email yet. Could you please check the status of my request? Thank you.

27 czerwca 2026
Opinia niezależna
Logo Bitesy

Odpowiedź od Bitesy

Hi there, Karma,

For assistance with your accidental purchases, please get in touch with us at info@bitesy.org so we can assist you with this.

I tried looking up cases with your name and was unable to find anything.

Best wishes,
Bitesy Team

Oceniono na 1 z 5

I had a very disappointing experience…

I had a very disappointing experience with the Bitesy app. I subscribed in March 2026 but barely used the service for even a week.

On June 19, 2026, the app attempted to charge my credit card $95.70, but the payment was declined. Then, on June 26, 2026, the same amount was charged successfully without any prior email, reminder, renewal notification, or explanation.

Charging customers without providing advance notice or a renewal reminder is unacceptable. This feels misleading and has caused me to lose trust in the service. I expected transparency before any renewal charge was processed.

I would not recommend this app unless they improve their billing practices and customer communication.

28 czerwca 2026
Opinia niezależna
Logo Bitesy

Odpowiedź od Bitesy

Hi there,

I apologize for any inconvenience caused. Please note that you purchased a subscription plan with us - non-usage of the plan does not equal to an automatic subscription cancellation and this is standard for all subscription based services.

Please get in touch with us at info@bitesy.org so we can cancel the subscription for you.

Best wishes,
Bitesy Team

Oceniono na 1 z 5

I have paid for a month after that I…

I have paid for a month after that I can't even access the website i have tried to text them I can't reach and after 3 months they took subscription money for a year
Not at all recommended bitesy

8 czerwca 2026
Opinia niezależna
Logo Bitesy

Odpowiedź od Bitesy

Hi there, Mrs Obrien,

Please get in touch with us at info@bitesy.org and we will assist you with accessing the program!

Best wishes,
Bitesy Team

Oceniono na 1 z 5

I purchased a subscription expecting…

I purchased a subscription expecting high-quality learning resources, but unfortunately, the content did not meet my expectations. Much of the material was basic and similar to information that is freely available on the internet.

Another major concern was the customer service. I contacted support regarding my issues, but I did not receive a timely response, which made the overall experience even more disappointing. It seemed that customer concerns were not being adequately addressed.

Additionally, after purchasing the subscription, I discovered that access to the AI tutor required an extra payment. This was not clearly communicated beforehand and felt misleading, as I had expected it to be included with the subscription. In my opinion, this pricing approach is disappointing and may leave customers feeling that they are being encouraged to spend more than initially expected.

Overall, based on my experience, I do not believe the subscription provides good value for money, especially considering that comparable learning materials can be found from free online sources.

2 kwietnia 2026
Opinia niezależna
Logo Bitesy

Odpowiedź od Bitesy

Hi there,

I apologize for the inconveniences faced and thank you for the extensive feedback.

I would like to note that our support team responds to all inquiries in the span of ~20 minutes - it's important to note that our support inbox is located at info@bitesy.org

Best wishes,
Bitesy Team

Oceniono na 1 z 5

The company does not know decency

The company does not know decency. It has no customer service at all. I have written to these ridiculous guys to cancel the subscription but no response and I got charged twice.

26 czerwca 2026
Opinia niezależna
Logo Bitesy

Odpowiedź od Bitesy

Hi there, Anup,

I'm not sure what exactly went wrong, but I can see that our team answered to your request on the 26th of June and a refund was also issued.

Best wishes,
Bitesy Team

Oceniono na 1 z 5

They deducted without my permission 95…

They deducted without my permission 95 dollar without my permission. Dont waste your time with is app . Its a useless and i am gonna sue them for deducting from my credit card without my permission

22 czerwca 2026
Opinia niezależna
Logo Bitesy

Odpowiedź od Bitesy

Hi there, Ancy,

I'm sorry to hear about this confusing experience. It sounds like you may have accidentally purchased one of our additional offerings.

For further assistance with this, please get in touch with us at info@bitesy.org

Best wishes,
Bitesy Team

Oceniono na 1 z 5

AI tutor is not included in the standard subscription

I took a 3 months subscription seeing the social media ads. But it’s only after I paid the amount that it showed the AI tutor comes with an additional cost and is not included in the monthly subscription. They were charging $56 for AI tutor on top of the monthly subscription.

The standard subscription comes with bite sized lessons which are available for free on the internet.

22 czerwca 2026
Opinia niezależna
Logo Bitesy

Odpowiedź od Bitesy

Hi there, Suja,

I apologize that the current offerings did not seem enticing enough at this price point. Your feedback has been passed along.

Best wishes,
Bitesy Team

Oceniono na 1 z 5

Advertisement for Bitesy is like a…

Advertisement for Bitesy is like a honey trap. None of the advertised content for improving English communication is included in the actual tutorial. It is a total lie, and Bitesy is using smart-looking but deceptive models to trap innocent people and siphon money from the card. We need to spread this deceptive act of Bitesy to the global public and prevent them from being victimised. I signed up for a 3-month program for my son, Nilesh, for 9.99USD, but after 10 minutes, an invoice appeared with an addition of 56.99USD for AI-Chat that I never requested. I immediately reported this discrepancy for the reversal of the payment, but no one is responding to my email. Hence, I request all netizens not to be victimised by Bitesy.com hereafter through online subscription in the name of speaking English like a native speaker.

24 czerwca 2026
Opinia niezależna
Logo Bitesy

Odpowiedź od Bitesy

Hi there,

I'm sorry to hear about the unexpected and accidental purchase of the AI-Chat feature. Please get in touch with us at info@bitesy.org - that's where our support team is located.

Best wishes,
Bitesy Team

Oceniono na 1 z 5

Don’t subscribe

Don’t subscribe. They are thieves. They will be taking multiple payments from your account

19 czerwca 2026
Opinia niezależna
Logo Bitesy

Odpowiedź od Bitesy

Hi there, Linda,

I'm not sure what exactly happened, but I apologize for any confusion or frustration caused by this situation.

For assistance, please get in touch with us at info@bitesy.org

Best wishes,
Bitesy Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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