Bitesy Recenzje 

First of all, Advertisement shows you an attractive fee for the subscription, but when you try to subscribe that intended product then their portal is made in such a way that unknowingly you get subscribed for more products because of no clear descriptions.
Secondly, i emailed them about the unwanted subscription, there was no reply for couple of mails.
Thirdly,Despite the issue decided to continue learning for what i paid, a month later it stopped working again i compained them through the mail, for twice they replied with the instructions but didn't work and then they stopped replying with no solution. This is my experience. I felt i'm ripped off. So never trust bitesy and other similar apps as i'm reading similar issues.

I signed up believing I was purchasing a $19.99 one-month plan. After payment, I received three separate charges totaling $96.78 for additional services (AI Chat and EN Phrases) that I did not realize I was purchasing.
Support confirmed the subscriptions and canceled them. I requested a refund, but I have not received any response to my follow-up email for several days.
My main concern is that the pricing and additional paid features were not clear to me during checkout. I was surprised to receive additional charges beyond the plan I intended to purchase. I would advise customers to carefully review the final order summary and any add-on services before entering their payment details.

Be very careful with Bitesy’s refund policy

I purchased Bitesy and, after trying the service, decided that I was not satisfied. I requested cancellation and a refund on the very same day, roughly 30 minutes after the purchase.

My total purchase was €158.20, consisting of a 6-month plan (€87.89), AI Chat (€52.18), and a one-time “En phrases” product (€18.13).

My first refund request was rejected on the basis that Bitesy is a “fully digital, non-returnable service.” Instead, I was offered only a 25% refund on the subscriptions.

After I challenged this and specifically referred to my EU consumer withdrawal rights, asked for the legal basis for refusing the refund, and requested evidence that I had expressly waived my withdrawal rights, the offer suddenly increased to 50%.

I refused again and asked them to answer the legal questions and escalate the matter to a human supervisor or legal/compliance team.

Only after that did Bitesy process a full refund of €140.07 for the two subscriptions.

The remaining €18.13 one-time purchase is still being reviewed at the time of writing.

What concerns me most is that the full subscription refund was not offered from the beginning. I had to repeatedly reject partial refund offers and specifically raise my statutory consumer rights before the company agreed to refund the subscriptions in full.

Consumers should therefore be aware of this before purchasing. If you buy the service and quickly decide it is not suitable for you, do not automatically assume that an initial “no refund” or partial-refund response is necessarily the final answer. Read your consumer rights carefully and ask the company to explain the legal basis for refusing a refund.

My rating reflects the refund experience and the way my cancellation request was handled, not simply the fact that I did not like the product.

Streaming games to an international audience on twitch used to give me instant silent pauses whenever chat asked random questions. practicing spontaneous commentary here made my live reactions so much faster and more natural.

I subscribed for the monthly subscription but I seem to have been deducted twice. Do look in it and revert back.

I tried to access the app through the email I initially received from them,entered my password and could not acess my account. There was no option to reset my password. I emailed them twice on July 22 and 27 to request access to to my account and they have not replied. I just contacted them through Trust Pilotand, they replied immediately and I have now have access to my account.

There is zero customer support. I paid for one month lessons to be read on daily basis. Now I am stuck at the lesson 6 and further lessons appear locked. It gives a message " your plan is made for one week" They don't reply to e mails.
Buzi khan

The leadership Communication training is good. But I was disappointed when an unauthorized amount $106.24 was deducted from my account after my initial payment of $31. I have sent a mail to Bitesy on this, yet to receive a reply.

Very disappointing experience. I intended to purchase only the 1-month subscription but was unexpectedly charged for a Lifetime Membership instead. The purchase process was misleading and resulted in an unintended charge. I contacted support immediately, requested cancellation and a full refund, but have received no response so far. My account still shows an active Lifetime Membership despite my cancellation request. I cannot recommend this service.

-> I have wrote an email to the customer service at least 5 times already without getting any answer.

Bitesy had finally gotten back to me and promised to refund my money to me within 5 to 8 working days. I only hope they are sincere and genuine. When that happens, I would come back here and publicly acknowledge receipt. Thanks Guys.

I subscribed for a 1- month plan on bitesy only to be deducted another 60 dollars without my authorisation. There's no transparency in their financial dealings with customers. They are very shady in their deals

Hi

I subscribed to this app in the month of Apr’26 and then I found it was not very useful for me and Unsubscribe in next few days. However, I was charged for 3 months suddenly in the month of July’26.

I have not used any lessons and did not go through any videos. This is completely unacceptable. I have already sent an email to bitesy. However, no response from them.

Extremely disappointing experience. I paid for the service but never received anything in return. There was no order confirmation, no invoice, no login credentials, no instructions on how to access the platform, and no follow-up email despite providing my email address.

When I contacted customer support, instead of resolving the issue or explaining why the service had not been delivered, they offered only a 50% refund, even though I received absolutely nothing.

A company should not charge customers without providing the purchased service. I expected transparency, proper communication, and a full refund for a service that was never delivered.

Based on my experience, I cannot recommend this application.

I subscribed to the two-month plan on 18 July and successfully completed the payment. However, I was subsequently debited for both AI Chat and EN Phrases in addition to the subscription fee.
Despite these charges, I have been unable to use the service. Every attempt to activate my subscription results in an error message stating that the activation code is incorrect. I have contacted your support team multiple times via email, but the responses have been delayed and have not provided any meaningful resolution to the issue.
This experience has been extremely frustrating and disappointing. Having paid for a service that remains inaccessible, coupled with the lack of effective customer support, has undermined my confidence in your platform. I kindly request that this matter be resolved immediately by either activating my subscription without further delay or issuing a full refund. If the issue is not addressed promptly, I will have no choice but to consider the entire transaction unreliable and pursue the appropriate channels for redress.

When I first saw this app on social media, it looked like a great platform for learning, improving communication skills, building confidence for discussions, and preparing for official presentations.

But after purchasing the subscription, I realized that it did not fully meet my expectations. One of the main features I wanted—the AI Tutor—requires an additional subscription, which was not clearly communicated before payment.

Another disappointing experience was that the app saved my credit card details and automatically renewed the subscription without adequate notice. Overall, I found the pricing and subscription model misleading, and my experience with the app was not satisfactory.

I purchased an English course from Bitesy by mistake. I believed I was selecting only the US$29 option, but additional charges were added during the purchase process in a way that was not clear or transparent.

As soon as I noticed the total amount charged, I contacted the company immediately — within the same minute — to cancel the purchase and request a full refund. I did not access the course, watch any lessons, log into the platform, or use any part of the service.

Despite the fact that I requested the cancellation immediately and had not used the product at all, the company initially refused to provide a full refund and offered to return only 50% of the amount charged. I did not accept this because the purchase had been made by mistake and the cancellation request was sent immediately.

After several emails and repeated attempts to resolve the issue, the company finally agreed to issue the full refund. They informed me in writing that the refund would be processed and that I should receive the money within 8 to 10 business days.

However, the promised deadline passed and no refund was received.

Since then, I have sent several additional emails asking for an update and requesting proof that the refund was actually processed. The company has completely stopped responding. They have ignored all my messages, provided no refund confirmation and have not returned the money they explicitly agreed to reimburse.

I have screenshots, emails and payment records proving that I requested the cancellation immediately, that I never used the service and that the company agreed in writing to provide the full refund.

This company’s behaviour has been extremely dishonest, unethical and disrespectful. They took my money, promised to refund it and then disappeared without fulfilling their commitment or responding to any further communication.

I consider this an abusive and misleading business practice. I am requesting the immediate refund of the full amount charged, along with written confirmation and proof that the refund has been processed.

I have requested the refund, never got an answer - they charged me for 6 months and lifetime access, I thought if I pay the lifetime, they won't charge the six months. It is all very shady and no transparency. I haven't gotten any answer for days now. I will be filling a fraud at my bank if this last shoutout doesn't produce any result. There is also a problem with trying to access the app, wrote about it as well, no response. Very bad business.
Add: I provided extra info thry requested here, 5 days ago. Surprise, surprise, no answer again.

Hi Bitesy, I'm not able to reply to the initial thread.
I just read through one of the reviewes and I find the situation unfair. You have already refunded $20 to another customer who experienced the same issue, and you also transferred $199 to them. However, in my case, you are only offering a 50% discount on your subscription instead of a full refund.

Since you are already in contact with me and have all my details, I would like to ask respectfully again for a full refund of the USD $199 charged to my bank account. I did not knowingly agree to this charge, and I do not wish to continue with the subscription or use your service.

Please process the full refund as soon as possible and confirm once it has been completed.

I am writing to raise a serious concern regarding an unauthorized deduction from my account. I subscribed to a course for $20, but instead, a total of $345 was deducted.

This discrepancy is unacceptable, and I kindly request a full refund of the $345 charged. I am no longer interested in continuing with the course or your services.

This is my final notice before escalation.
Refund the full $199 + $19 to my original payment method within 3 business days, or I will immediately:
File a fraud chargeback with my bank — unauthorized transaction, supported by timestamped screenshots of my cancellation, my "No thanks" clicks, and your 404 error page.
File a federal fraud complaint with the FBI's IC3 and econsumer.gov, naming GA Solutions LLC.
Publish the full documented case on Trustpilot and every review platform where your company operates.
Refund now and this ends here. I require a human agent — escalate this ticket. Automated responses will be treated as refusal to resolve.