Bought a spot cleaner from them. It broke in under 6 months of light domestic use. Customer services refused any warrenty claims and told me it would be £60 to even carry on discussing it. In the e... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The Bissell CrossWave OmniForce Edge has completely transformed the way I clean my floors! This all-in-one vacuum and mop is a lifesaver, making it effortless to tackle both wet and dry messes in on... Zobacz więcej
Reakcja na opinię
Overall, very pleased with my purchase - spot clean pet bundle. It was delivered within 24 hours of ordering, relatively easy to put together and did a great job on removing stains where my dog had b... Zobacz więcej
Reakcja na opinię
Crosswave pet cleaner. Ordered from their site, better price than elsewhere, quick delivery. I agree with other reviewers about the instruction ‘manual’, ie diagrams, not brilliant especially on the s... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep AGD
- również w kategorii:
- Czyszczenie tapicerki
- Dostawca środków czystości
- Sklep z odkurzaczami
- Sklep z wyposażeniem domowym
O BISSELL UK
Napisane przez firmę
Home cleaning experts
BISSELL is a family owned company that has been a leader in the homecare business for over five generations. We're committed to researching and understanding the lives and cleaning needs of our customers.
Carpet Cleaners
Wet Cleaners
Spot Cleaners
Steam Cleaners
Vacuum Cleaners
Pet Cleaners
Accessories & Cleaning Formulas
The BISSELL foundation develops smart, innovative yet practical home cleaning solutions, inspired by real life. BISSELL's stockists and retailers are dedicated to providing superior service, because they're as passionate as we are. That's tradition, innovation and passion. This is our past, present and future
BISSELL have been keeping homes spotlessly clean since 1876. Children and pets bring a lot of joy to the home but they can also bring a lot of mess. Discover the complete range of BISSELL floor cleaners, carpet and multi-surface formulas, vacuums & accessories. Order today from direct from BISSELL for exclusive special offers, unrivalled customer service and super fast next-day delivery. Shop Now! Free Next Day Delivery
5 days a week* Up to 6-Year Warranty*
Trust in our design and craftsmanship Hassle-free Returns
Free returns on main units Pay-in-3
Shop now, pay later with PayPal Credit
SHOP NOW
* Europe's No.1 brand in combined upright and portable deep cleaner unit sales. Source: Independent Research Institute (based on number of products sold between Jan 2023 - May 2024).
Dane kontaktowe
Unit 400, Buckingway business park, CB24 4UQ, Cambridge, Zjednoczone Królestwo
- 0344 888 33 55
- contact@bissell.co.uk
- bissell.co.uk
4,0
Dobra
3 tys. recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od BISSELL UK
Hi,
Thank you for the 5 stars! We really appreciate it.
Jade - Customer Experience Team
Excellent service Excellent service
Excellent service , shame the same cannot be said for DPD that delivered it and left it in the rain!!!! Then lied about picking it up but a massive Thank you to BISSELL for sending a new one in time for Christmas 🥳
16 grudnia 2024
Odpowiedź od BISSELL UK
Hi,
Many thanks, for leaving such a kind review. I am glad we managed to sort this out for you in time for Christmas!
Jade - Customer Experience Team
Odpowiedź od BISSELL UK
Hi,
Thank you for taking the time to leave a review! I'm glad to hear your items arrived quickly and efficiently!
Jade - Customer Experience Team
Disappointing
It was unclear how poor this machine is in terms of lifting dirt. What it does is simply scrub slowly around the floor. With a farmhouse floor to deal with all that happens is that you end up with a mop and bucket to rinse the floor..... Machine itself is fine, but it does nt do much tbh...cheaper to stick to a mop and bucket as you ll end up using it anyway !
16 grudnia 2024
Odpowiedź od BISSELL UK
Hi,
I am sorry to hear that you have had issue with your machine. We offer a replacment within 30 days and after that we can offer a repair or replacment. If this is still within warranty (which if purchased within the last 6 months should be) please contact our consumer care team on 0344 888 66 44 who will be able to look into this to get this fixed for you.
Si- Customer Experience Team
Easy to assemble and effortless to use.
Easy to assemble and effortless to use.
After cleaning tiled floor, was pleased that rollers were clean and not dirty. Happy customer
7 grudnia 2024
Odpowiedź od BISSELL UK
Hi,
Thank you for taking the time to leave a review. I'm glad you hear you are enjoying your BISSELL!
Jade - Customer Experience Team
Easy ordering experiences and the…
Easy ordering experiences and the discount was an added bonus. So far the machine is doing a great job
7 grudnia 2024
Odpowiedź od BISSELL UK
Hi,
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
Jade - Customer Experience Team
Fast and free delivery does exactly…
Fast and free delivery does exactly what it said on the bottle
13 grudnia 2024
Odpowiedź od BISSELL UK
Hi,
Thank you for taking the time to leave a review! I'm glad to hear your items arrived quickly and efficiently!
Jade - Customer Experience Team
There was a problem with delivery and a very helpful member of staff sorted it.
There was a problem with delivery
13 grudnia 2024
Odpowiedź od BISSELL UK
Hi,
I am glad to hear that our team was able to help. Please always feel free to call us for any information or queries.
Jade - Customer Experience Team
Odpowiedź od BISSELL UK
Hi,
Thanks for the review, glad we could help!
Jade - Customer Experience Team
Odpowiedź od BISSELL UK
Hi,
Thank you for taking the time to leave a review! I'm glad to hear your items arrived quickly and efficiently!
Jade - Customer Experience Team
Very good service quick and easy to use
13 grudnia 2024
Odpowiedź od BISSELL UK
Hi,
Thank you for taking the time to leave a review! I'm glad to hear your items arrived quickly and efficiently!
Jade - Customer Experience Team
Arrived the next day at the beginning…
Arrived the next day at the beginning of time slot. Carpet looks brand new can't go wrong with a bissell very pleased 👍
13 grudnia 2024
Odpowiedź od BISSELL UK
Hi,
Thank you for leaving us this feedback. I am glad to hear that you are getting impressive results with your BISSELL machine.
Jade - Customer Experience Team
Odpowiedź od BISSELL UK
Hi,
Thanks for the review! We hope you enjoy using your BISSELL.
Jade - Customer Experience Team
Last bissel carpet shampoo M/c lasted…
Last bissel carpet shampoo M/c lasted 9yrs. I telephoned one day with the order and received it following morning.
It's actually better than the old one
12 grudnia 2024
Odpowiedź od BISSELL UK
Hi,
Thank you for taking the time to leave this review. I'm glad to hear you are enjoying BISSELL products as much as we do!
Jade - Customer Experience Team
Received a faulty steam mop, still not sent replacement
Received a faulty steam mop, they had it picked up by courier a week ago today and I still haven’t received a replacement.
4 grudnia 2024
Odpowiedź od BISSELL UK
Hi,
Thank you for getting in touch. We do state that all replacements can take up to 14 days from sending back. I can see that your replacement was delivered on the 17th and left in your safe place.
Regards
SI - Customer Experience Team
Simple & effortless
Simple & effortless. Good 3 for 2 offer on at time of ordering.
20 października 2024
Odpowiedź od BISSELL UK
Hi,
Thank you for taking the time to leave us this feedback!
Si- Customer Experience Team
Odpowiedź od BISSELL UK
Hi,
Thanks for the review! We hope you enjoy using your BISSELL.
Si- Customer Experience Team
Odpowiedź od BISSELL UK
Hi,
Thanks for the review! We hope you enjoy using your BISSELL.
Si- Customer Experience Team
I got a bissell crosswave pet pro.
I got a bissell crosswave pet pro, first the motor went in warranty so that got changed but I got a steamer while it was away getting fixed so I didn't use it for about 2 month then when I started using it the motor went again but it's now out of warranty so that was poor but the biggest drow back with this has just been the dirty water it leaves behind like after the first month where it was the best thing since sliced bread for my tile floors it just had niggles dirty water in small pools trials of dirt marks no matter how much I clean the wheels and the underneath , motors blowing , I'd say the price makes me think 3 to 5 years this should last but the reality is it's been poor quality in my own experience and that's annoying as I used to trust the brand now I don't.
29 grudnia 2023
Opinia niezależna
Odpowiedź od BISSELL UK
HI
Thank you for taking the time to leave this review. If the item is faulty the manufacturer can assist with an out of warranty repair. You can contact them on 0344 888 66 44.
I hope this helps
Si - Customer Experience Team
Excellent service
Excellent service, spoke to a very nice man, who listened and understood my problem, even though I had ordered my product in May, we never opened it till December and there was something missing, he totally understood and replaced the missing items and they arrived the very next day, as promised. So thumbs uop and a BIG THANK YOU. ********** 10 out of 10
9 grudnia 2024
Odpowiedź od BISSELL UK
Hi Anthony,
I am glad to hear that our team was able to help. Thank you for taking the time to leave a review, we really appreciate it!
Si- Customer Experience Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.