Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I had left a low review on their site because the book was not detailed, very basic info, and not including all of the chart, etc. They emailed me afterward about it, and then have apparently delete... Zobacz więcej

Oceniono na 5 z 5

I really like my candle! Sure, it's gimmicky, but makes for a good gift. Mine originally came with a slightly torn label, and after I emailed, customer service immediately sent a replacement. I knew t... Zobacz więcej

Oceniono na 1 z 5

Ordered one of the personalised books. Item arrived damaged and with clear production issues. Customer service didn't dispute the issues but said they wouldn't issue a refund. Love the idea of the... Zobacz więcej

Oceniono na 1 z 5

Garbage of a company. Stay away. Asked to correct a time On personalized birthday book. Simon in customer service said " too bad" and my friend can enjoy a book that is 120 dollars and wrong. Do not... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

78 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(78)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

This “custom” book is trash.

Just wanted to say ur “custom” book sucks. How am in 36 pages in and you’ve only had a couple pages on the sun sign and moon sign. Let alone you use SO MANY unique and unfamiliar words that I’m constantly having to look up your insane vocabulary. Ever heard of writing at a 4th grade reading level? And you’re encouraging “multiple” partners just because someone is an Aquarius Moon ?!? WHAT A RIP OFF

6 maja 2023
Opinia niezależna
Oceniono na 1 z 5

I ordered a candle and a book

I ordered a candle and a book, which the book was completely overpriced, but I still wanted to gift it to someone so I purchased. Somehow, I ended up with a may 12th candle and a may 25th book. Partly it was on me because I missed that detail, but being a company, I would think that they would want you to get the whole experience especially if you paid for it. There was nothing they could do to fix the situation so in the end I was out of a gift and about 170 dollars. I planned on purchasing from them again but after my experience, and how they didn’t handle the situation, I wouldn’t recommend and most definitely those candle are BASIC AND FAR FROM WORTH WHAT YOU PAY. Save yourself the money and trouble, don’t purchase.

22 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

DO NOT RECOMMEND

I purchased the candle and book set as a gift for my sisters birthday. There must have been a mix-up with the addresses because they sent the candle to my house (in Canada!) but then sent the book to my sisters house in Australia. I've sent multiple emails over the past week and haven't heard a thing back. DO NOT RECOMMEND!

13 grudnia 2022
Opinia niezależna
Oceniono na 2 z 5

These candles are overpriced and basic. DIsappointed customer

These candles are overpriced and basic. I ordered 4. Only one had a pamphlet in it saying how to get the best from your candle. Scents aren't strong or unique. Buy a nice candle else where, get an astrology ready from a book and have it out on the candle. This was my first time and, it is definitely my last. Not worth the money.

10 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

AVOID

Ordered a candle for my friends birthday a week in advance to ensure it arrived on time. When I still didn’t have a dispatch email by the day of the birthday I emailed them. They then told me there was a backlog of 215 orders and they don’t have any labels! I told them they should communicate this on their website if they can’t fulfil orders, and told them if it didn’t arrive within two weeks of order, I’d like a refund. Instead they just cancelled the order… In all honestly, the concept is cute but you could probably do it yourself for €5 just buy a candle and print a label. Their prices are a rip off for what it is and judging by the reviews, they’re not even quality checked. AVOID!

25 września 2022
Opinia niezależna
Oceniono na 1 z 5

Do not buy from them

Do not buy from them. I asked for an ETA when my order will be dispatched and they said they do not have a time frame?? it's 2022, not 1962??? As soon as I requested a refund, they went quiet. I had to go via PayPal to get a refund.

22 września 2022
Opinia niezależna
Oceniono na 2 z 5

Disappointing- not high quality

I bought 2 candles, one has a typo and one is really messily made - feels very homemade (cheaply) rather than the artisan vibe they try to portray. Quite unprofessional finish for the price, the packaging is also really flimsy and the candle is too heavy for it, falls out the bottom

12 września 2022
Opinia niezależna
Oceniono na 5 z 5

Their candles have become my go-to gift…

Their candles have become my go-to gift for all of my family and friends! It's so personalized all of my friends loved. I had an issue once where my candle arrived broken due to shipping (to be fair it was over the Holidays & during COVID). I sent them a picture, they immediately apologized and sent me a replacement. The candle I bought for myself months ago, I now use as my coffee cup! Love that it's dish-washer sefe!

3 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

Avoid

Ordered one of the personalised books. Item arrived damaged and with clear production issues. Customer service didn't dispute the issues but said they wouldn't issue a refund.

Love the idea of these products but they are not worth the cost, and if your are sent out something faulty you will be stuck with it.

17 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

Great customer service

I really like my candle! Sure, it's gimmicky, but makes for a good gift. Mine originally came with a slightly torn label, and after I emailed, customer service immediately sent a replacement. I knew the reading wasn't going to be completely accurate because what horoscope is? But it looks really cute in my room, smells nice, and wasn't too expensive on the Black Friday offer.

12 stycznia 2022
Opinia niezależna
Oceniono na 1 z 5

Birthdate.co birthdate candle

I received a birthdate.co candle as a gift from a relative, and it is disappointing in so many ways. First, the glass container was shattered at the top, but I am not even going to tell the gift-giver about this because I do not want a replacement. There was no padding in the small cardboard box in which the candle was packed, and it was shipped directly from birthdate.co. Second, words cannot describe how horrible this candle smells, even without lighting it. I had to take it outside to my trash bin within 30 minutes of opening the box, it was so pungent. It was a skunky rose scent that apparently all the candles for my birth month have. I made the mistake of touching the top and cannot even wash the smell off my fingers. The stench lingers in my nose and throat. Third, the label includes all kinds of astrology and tarot mumbo jumbo, which is insulting to my intelligence, but I would shrug that off if this thing wasn't so stinky and glass-shattered. What a racket this company is: It makes 12 different styles of candles (one for each month), slaps a couple of preprinted labels on them, calls them "personalized," ships them in woefully inadequate packaging and charges a list price of $48! Yes, $48, according to its website. Each month's candle has the same scent, and if they're all even a fraction as disgusting as mine, I imagine most of them are instantly thrown in the trash. Do not waste your money!

7 grudnia 2021
Opinia niezależna

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej