Birmingham City Council Recenzje 

Birmingham City Council customer service is very poor and the staff are extremely unprofessional.

Horrible council tax service

Honestly couldn’t receive any worse service from birmingham council tax office. Called them to discuss some queries on Monday afternoon and the woman who took my call was very unprofessional. She couldn’t answer any of my questions and didn’t give my any useful advice, seemed like she didn’t even know what she was talking about. When I continued to be confused wanting answers for the ridiculous high council tax that seems to be very incorrect the lady literally hung up the phone on me as I wasn’t already waiting for over an hour to speak to someone. Absolutely raging and unhappy with the service. My email also didn’t get a reply till 6 months later, we are not pleased at all.

Birmingham City Council has shown a cavalier disregard for public money. With 21 of you on over 100k a year .with the council leadership that seems to fail to admit little or no blame. In fact they seem to act as it was a act of God its gone bankrupt. Rather then stupid and chronic mismangement.Now you will look to the rate payer to bail you out. When you should be in the dock for incompetence in public office.

jess phillps paid hundred thousand pounds a year by the banking industry
andrea rayner a decent lady conversed with my disabled partner
not long after this mp was found guilty of lies to parliament
s greathead

The great reset indicates I need 3 new email domains to state this .

Come on I'm calling you out.
Birmingham council reduced by 50 percent the council tax support to severely mentally ill people designation as m
This council is as close to nazism as its possible to get.
S greathead .
George Orwell states labour is not a socialist party.

Birmingham City council will not care even if i give them one star. They are very rude. I have paid them clean air zone penalty charge and they are sending me the same pcn again and again. Please help anybody!

When a company as large as B.C.C doesn't have the decency to even reply to one comment here on trust pilot.

That shows you one thing...
That they don't give a S..t
And that's the bottom line they really don't.
The inner city is plagued with rats as big as rabbits, cockraoch landlords and cockraoch infested, damp, smelly, unkept,old excuses for a house.

The inner city streets meet you with the smell of 9 months worth of un-removed and untreated bin waste.
If the wind blows whilst you're out for a lovely walk in the street, you'd better wear PPE mainly eye protection to prevent all the dirty dust from entering you eyes.
Also a good knee high pair of Wellington boots, not because of all the rain we get, but because of all the human feces left behind and all of the thrown out rubbish from 1985... yes 1985. Plastic everywhere!
What else?
Ah... looking for a home or place to rent? From B.C.C?
WHOOPS...we've lost your 10 year waiting list application. Oh never mind you can always re-apply.

I might write a book about my experience in Birmingham City and the so-called council.
I'm sure there was some other things I wanted to mention, but hey! You get me drift!

As yes! How could I forget!
The AQI.
AIR QUALITY INDEX .
The air here in inner city Birmingham has the odd scent of burnt metal. They usually pump it out at night time.
But when they are really tired they just pump it out in the day. So I'd wear a gas mask if possible to protect you from the toxic fumes that can be smelt for miles.
Now I feel a lot better that that off my chest. I can sleep well now.
Birmingham S.ity Council thank you for nothing and you deserve the same you've given to all of your residents.
I won't touch down on corruption because I'm not going to continue this message.
But yes in a nutshell. Birmingham City really nice place to not visit.

I’m really frustrated at the neglect from Birmingham City Council and the blatant lies they tell us. I’ve been a tenant in this house for over 10 years and they’ve let this house get damaged due to not ensuring that their contractors are doing an adequate job (which they are not. FORTEM). They ignore complaints made, they avoid their responsibilities as a landlord and they are ignoring my requests also. I can see that there’s something definitely some foul play going on between the council and their contractors as they say they have so many repairs jobs but whenever I want a repair, the workers either fail to turn up or they have to do the job again because they didn’t do the repair properly in the first place. This wasn’t an issue about ten year ago as they used to follow through with what they promised but now you cannot rely on them at all.

Paid for a bulky waste collection over two weeks ago, they were supposed to pick it up on 11th July. Today is the 4th of august it’s still on my front garden . Made several phone calls , but to no avail . Day light robbery . Why offer this service if they can’t deliver
UPDATE They still have not collected my rubbish, have now made a formal complaint it’s now 4th of august

Paid £200 Council tax on 9th January. After loads of phone calls and Copy of receipt sent to them still nothing. It's now 24th July and still not allocated to my account. Absolutely disgusting

Customer service is appalling your handler was shouting down the phone to me simply because I had difficulty understanding. Not everyone understands things quickly some of us do have learning difficulties.

Birmingham Council we pay thousands of pounds but the streets of birminngham is dirty and smells roads are full rubbish pavement people are dumping rubbish no fines ..back in the old days roads were more cleaner it's like India Slums come to Mostyn road Stafford road flithy nasty is the same everywhere. If ask the public to take photos videos of people dumping rubbish and fine the people the streets would be more cleaner people dustbins on streets to stop someone parking outside there house leaving bins outside property too all week on my street 21 Mostyn road b21 9dz needs to be £1000 fine I'm partly sighted I'm being complaining to Council nothing getting done so you can't rely on birminngham city council keep paying money ...

Sandwell council this about a bus ticket was issued to me I didn’t receive the first ticket which was £30 then the fine went up to £90 to get them off my back I was silly and agreed so I pay payments which totalled to £50 sadly they wanted £90my mom
Was unwell and sadly passed away so my head was all over the place Sandwell council have passed this on to a bailiff My dads house received an extremely threatening letter and in over the phone phone threatening removal of goods how awful if the Sandwell not reminding no correspondence I have now had to contact the courts for an out of time form to appeal honestly don’t these bus lane fines cause enough people in uk problems how greedy of them £50 was enough money for them! The bus lane was hardly visible absolutely disgusting! My father is 84 years old and does not need bailiffs on his door! I don’t blame them I blame the Sandwell council there rude on the phone there constantly on the phone engaged you can never get through after an hour of trying I finally did and they advised me to ring the courts! Sandwell council you’re rude greedy and you should be ashamed allowing people to be bullied over a bus lane ticket! Seriously i hope this is resolved asap I have spoken to the baliffs it has been put on hold for week I just can not believe it greed and no organisation they don’t care my poor dad I don’t live at the address just my Mail
Goes there case I’d 6417525 client reference SD71249307 Balifs used were Newlyn PLc Northampton they talk to you like you’re a bad criminal without knowing the full story! Shame on both companies they want 359 how could anyone afford this something so small has turned into this mess caused a lot of unnecessary stress

What happened to people's freedom
You have to pay to enter Birmingham in your car
If you go back into Birmingham the next day you have to pay again.
Then the roadworks are absolutely ridiculous if you don't know your way around Birmingham you go around in circles four times.Then to add insult to injury you get fined for apparently being in a bus lane when it's clearly a bus lane to the right of you and your in the opposite lane....
Stick Birmingham city centre where the sun doesn't shine I won't ever be back.

Absolute scam company.
Received a clean air charge even know we turned off before the clean air zone which was advised on a council sign.
We've got dash cam footage of this but they have a camera on top of the turn off? Useless.

IF I COULD GIVE ZERO I WOULD THE BIGGEST MOTORIST RIP OFF I HAVE EVER KNOWN DONT BOTHER TO APPEAL WHEN YOU GET A PENALTY NOTICE BECAUSE THEY STILL INCREASE THE FINE WHILST YOUR WAITING FOR THE OUTCOME !! BIRMINGHAM COUNCIL ARE NO JOKE EVEN LONDON DOES NOT INCREASE FINE I WILL NEVER GO INTO BIRMINGHAM AGAIN THANK YOU YOU HAVE DONE ME AFAVOUR COUNCILS LINE THEIR OWN POCKETS

Appalling. They cancel your direct debits and accuse you of not paying. Then claim you haven’t paid for previous years.

They hide parking zone restrictions far away on tiny signs.

Totally corrupt, untrustworthy and held to account by no one.

I made an application in Dec 2022 for a discretionary housing benefit payment. In Feb 2023 I was awarded a small amount of assistance. The payment was never sent to my landlord, this is 5 months later and after contacting them many times, I was notified that they had made an error and that the payment will be sent after the end of June. I have been given other dates previously and the dates pass and the payments are never sent. I suspect some sort of fraud is occurring internally at Birmingham city council that needs to be investigated. If payments are being issued to people and never sent followed by excuse after excuse something is very wrong!