I have 10/10 pain due to herniated discs with nerve root infiltration. I still don't understand my microbiome test and what I need to understand to improve! I haven't been able to walk since January a... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I came because Ken Lassesen's chronic fatigue site of microbiomeprescription.com recommended you as the best. We are trying to help my daughter with chronic fatigue. Your service is great but horrendo... Zobacz więcej
Reakcja na opinię
Although we had some issues of shipping because of weather caused delays, the sequencing results are very good. Their customer support is very helpful and prompt. It’s always easy to talk to them thro... Zobacz więcej
My second time with Biomsight, customer service on point . I'm looking forward to seeing the changes in the last year. The ability to be able to download your own data & plug In elsewhere is so helpf... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
BIOMESIGHT is a wellness analytics platform with a primary focus on the gut microbiome as a leading indicator of wellness.
Dane kontaktowe
Zjednoczone Królestwo
- support@biomesight.com
- biomesight.com
4,4
Doskonała
246 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Your agents are very professional and…
Your agents are very professional and very detailed when explaining how to resolve an issue. Keep up the great work! Thank you!!
16 lutego 2023
Th results match my expectation
Th results match my expectation. Recommendation of milk does not make sense because I use lots of milk.
13 kwietnia 2023
Opinia niezależna
Odpowiedź od Biomesight
Dear Prof Kruger,
thanks so much for the review.
Our recommendations are based on certain ingredients being plentiful in the foods that we recommend. Milk is included as it contains lactose. Lactose feeds bifidobacteria. If you click on a food you will see why the recommendation is made. We cannot determine from the test what your current diet is and the recommendations are not about trying to suggest foods that you are not already consuming, but rather to help see how your food impacts your microbiome.
I never received my results.
24 lutego 2023
Odpowiedź od Biomesight
Dear Lizbeth, sorry for the delayed reply but we were on holiday as it was Easter bank holiday. I had a look now and can see your results were already available on 20 March 2023 and we received your sample on 14 March. Could you please login to Biomesight to access your results? https://biomesight.com/user/sign-in
We send out notifications that the results are ready via email. Please check your inbox or spam folder for an email from support@biomesight.com
Also, we would very much appreciate if you could consider amending your review once you have accessed your results on how you are finding. Thank you very much in advance.
Please reach out if we can help with any questions via email or chat.
It was good and fast results.
20 lutego 2023
Very good quality service
19 marca 2023
Great Results
Living in Australia, the entire process from ordering to receiving results was effortless and took less than four weeks. The level of detail in the results, including recommendations is very informative and the dashboard is easy to navigate. I also appreciated the updates regarding shipping, receipt and results of my sample, including reminders to register my kit. I will work with my Naturopath to further understand and put into use the information received. Thank you!
15 marca 2023
Love it
I really like this test. I've been using it since 2019 and I balance my microbiome accordingly.
1 stycznia 2023
Great customer service
Great customer service. Fast responses. Fast shipping. Fast processing of samples.
28 grudnia 2022
Customer service was very good
Customer service was very good. The people working at Biomesight are dedicated and trustworthy people.
13 grudnia 2022
Always great service and usable results…
Always great service and usable results at biomesight
13 grudnia 2022
The price is still a bit high
The price is still a bit high. I would like more food and nutrient recommendations as well as explanations of why would certain strains be more active than others, and how to re-balance them.
10 listopada 2022
Odpowiedź od Biomesight
Hello, thanks so much for the feedback! The current recommendations are designed to re-balance the microbes that are not in the ideal ranges, but yes, we are working on adding more recommendations and more thoroughly referencing the research behind the recommendations. In terms of pricing, hopefully we will be in position to drop the price in the future! In terms of why the imbalance is there in the first place, this is down to a variety of factors, and we cannot determine the root cause from the test. We have many blog articles addressing more in-depth information on these factors and will continue to add more content https://biomesight.com/blog. If you would like us to focus on specific topics, please reach out to support@biomesight.com
Jeg bestilte en Biomesight gut test
Jeg bestilte en Biomesight gut test, og fandt efterfølgende ud af, at der var 50% rabat på en kampagne. Jeg skrev til dem, og fik straks rettet min pris til de -50%, uden spørgsmål.
Prøven kom ikke frem til Biomesight grundet post strejke i UK, så de fremsendte ny test uden beregning.
Rigtig god kundeservice, kunne ikke være bedre.
Nr 2 prøve sendte jeg i stedet med UPS, og den var fremme indenfor 2 dage.
1 stycznia 2023
bombsight testing is user friendly
bombsight testing is user friendly
these tests are easy to read and offer they offer a lot of useful suggestions for how to improve microbiome.
they also are constantly updating so the information gets better and better.
24 grudnia 2022
Could not understand results fully
25 listopada 2022
Odpowiedź od Biomesight
Dear Lisa,
sorry to hear this! But thank you for the feedback. I've sent you an email about next steps - perhaps we could talk through your questions on the phone or email/chat?
Please let me know your preference.
best,
Rose
Best microbiome profile site.
Good value, thorough profiling and great website to access info on microbiome and track one's progress.
17 listopada 2022
Opinia niezależna
Very prompt and helpful
I had a slight issue with my sample not showing up, and the response from the biome team was quick and they helped resolve the issue with a replacement kit.
Im very happy with the outcome. Thankyou
19 listopada 2022
Odpowiedź od Biomesight
Hi Kiri,
Apologies for the delay receiving your results.
i looked into this for you and we sent you an email on Tuesday 15th Nov - can you please check your emails? The status of your sample in the system was also changed "Follow-up email sent"
------------------------------------------------
Dear Kiri,
We see you registered your sample on 10 October 2022. Have you already posted it? We are following up as we are yet to receive it. Please could you advise how and when it was posted and supply tracking information if it’s available?
Many thanks in advance.
Best,
Biomesight Support
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If you don't have any tracking info, please send us your address so we can send you a replacement kit. it seems to have gotten lost in the post.
Best wishes
Extremely insightful information
7 listopada 2022
Amazing customer service and…
Amazing customer service and support.Team we’re able to reset my password on numerous occasions promptly.Got results earlier than expected and this was communicated to me.Goof service.
21 września 2022
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