Great service from the team at bilstein, I ordered 2of the same side shock and also the wrong one! I contacted them via the chat service and got it all sorted and my order changed to the right one. Ve... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Great service from the team at bilstein, I ordered 2of the same side shock and also the wrong one! I contacted them via the chat service and got it all sorted and my order changed to the right one. Ve... Zobacz więcej
Reakcja na opinię
Have bought the most expensive shock absorber for a fiat bravo. Put it in my fiat had engine probkem and never started. I have same car in Italy send it there and put it in that car less than a year t... Zobacz więcej
Reakcja na opinię
Ordered a full set of shock absorbers and decided to send them back for a refund due to selling the car they would be fitted to. They made this process simple and i got my refund 3 weeks after sending... Zobacz więcej
Reakcja na opinię
When I needed new front suspension struts for my Mercedes SLK AMG. I browses the Internet looking at suppliers and fom reading reviews I see that Bilstein we highly recommend. My local parts stor... Zobacz więcej
Reakcja na opinię
Bilstein Shocks.co.uk is the number one supplier for Bilstein shock absorbers and suspension kits. Our online shop has thousands of suspension car parts listed. We are now under the management of Sourcefy Ltd. UK, an official partner of Thyssenkrupp Bilstein GMBH. A home to Bilstein experts.
71–75 Shelton Street Covent Garden, London , London, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Im November 2022 B6 Stossdämpfer für einen BMW F11 bestellt, bis heute 14.07.2023 nicht geliefert. Von Monat zu Monat wird vertröstet. Völlig unfähiges Unternehmem.
Disappointingly, the shocks i ordered have started leaking after 2 years and about 10k miles. The oem shocks did 50k and lasted much longer. No harsh treatment from me, just sedate driving on normal roads. It appears like everything else in this world, built in obsolescence and cost savings have diminished what was once a good brand.
I received the package within a week as soon as I got the dispatch email, FedEx handle the delivery here in UAE.
Excellent customer service. Very helpful with enquiries
Bought 4 shocks model 4600 from shockwarehouse 1 failed with a leak. Went to original reseller no response. Took the no response documentation and set to Bilstein, they said go back to shockwarehouse so this tells me BILSTEIN WARRANTY is worthless and they don't stand behind product they delegate.
where is the 00000 for reviews called the CEO Drew in Ohio what a joke . Would be better going to k mart .For the shocks I WAS going to buy !!!!!!! key hear is going to buy he's know help at all .I thought Bilstein was a good company.Glad they they showed there true colors .Will never buy anything from these people and will be sure to pass on there poor customer from the CEO. That tells the story right there !!!!!!! Good luck with these------------
Put new Bilstein shocks on my 06 Silverado in September 2020, the truck had 125000 miles at the time. A few weeks ago while on vacation I noticed that one front tire had an unusual wear pattern and thought it must be a bad ball joint because the truck had just been through an alignment and the shocks were only two years old. and the truck only has 150000 miles on it. No heavy towing or off road use, just highway driving. When I got home I took it to a repair shop and was horrified to learn that all four shocks had failed and to make matters worse, all four tires were ruined. It ended up costing me $1000.00 for new shocks and another $1000.00 to replace the tires! Obviously, I am very unhappy with my decision to buy Bilstein.
Ordered struts for my car back on June 11/2022 and STILL HAVE NOT RECEIVED ANYTHING!!
After 12+ emails they finally replied to me and I still have no more information than before!!
I DO NOT RECOMMEND AT ALL!!
Omg only scamners on this app!! Do not use do jot trust. Fake accounts will try to trick you with fake PayPal emails
*Excellent customer service
*Fast shipment
👍👍👍
Absolutely awful been waiting for my order for a year, just been told it's been put back again. Huge waste of my time I'd advise anyone to stay away from Bilstein as you'll get constant push backs for delivery dates.
Needed some parts for my Ford Ranger 2.2 TDCi XLT Super Cab Pickup 4dr Diesel Manual 4WD Euro 5 (150 ps) back in March. I called them up to find correct part for vehicle Gave them full details and reg/vin number was told what to order. Had shocks fitted and have been suffering bouncing ever since. Called them up they now say incorrect parts ordered these are not for the 4 x 4 version. They tell me unless I can send them a screen shot of a phone call ( what planet are they on). Asked for a copy invoice funny how the invoice from back in March has todays date on it 09/08/2022.
I would suggest you don't waste your money with these robbers
Initially finding the part and ordering was straight forward and easy, the unfortunate part was getting quick responses to questions about the order (this maybe due to lack of staff) and not getting an email with tracking number once the parts were dispatched which I contacted customer services about but didn’t get a reply until a day after the parts had arrived.
Like many others reviewing this company, I initially thought that I was dealing with Febi Bilstein.
This is incorrect. This company is a Febi Bilstein Dealer and has no other affiliation with the Febi Bilstein company.
They are two separate entities and should not be confused as the same company.
Very informative, quick to respond to email questions. Excellent thanks.
Bilstein is very disappointing, i called for a shock recommendation and after installation, the shock is worst then stock shocks. I have complained several times to get better shocks and got to a point of no response! INCREDIBLE BAD COMPANY!!!!
I ordered the stock on the 12th of April and received it in the 13th of May. It was driving me crazy. But Timi from bilstein was responding very fast on every issue. It was the forwarder who made a mess out of it. Service from Bilstein is in fact a 5 🌟
Not sure why reviews not great but I had A+ service , I ordered 2 left fronts by mistake, they immediately called and rectified .
Arrived next day , now on car within 24 hours ..superb service !
Fitted B14 kit end of 2018.
Mot advisory Oct 21 that springs corroded front and back.
Called Bilstein'support' Leicester office, to be told that only 2 year warranty on the components. Only USA has lifetime warranty.
Anyway absolutely no help from Bilstein the springs are scrap and need to be replaced.
So do I spent 200 plus 500 quid fitting new Bilstein springs only to have to do it again in 3 years? I think not.
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.