Guess they don't read info provided on their order form at all. One extremely disappointed child and very upset parent at Christmas this year. I even called customer support and they were closed dur... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
5 foot bear was delivered to my office yesterday. The audio voice message is not working. Actually had a gentlemen answer the phone once & said computers were down he would call back within the h... Zobacz więcej
My niece LOVED her pink plush horse! Item arrived on Christmas eve. My only criticism was initially the item had an earlier delivery date than actual and when trying to contact customer service i wa... Zobacz więcej
Amazing! I work in the prop department on network tv shows and we found exactly what we needed in the vast collection of giant stuffed animals. Mike informed me that they can custom make pretty much a... Zobacz więcej
Informacje dotyczące firmy
- Sklep z podarunkami
- również w kategorii:
- Sklep hobbystyczny
- Sklep z produktami dla dzieci
- Sklep z zabawkami
- Sklep z zabawkami dla dzieci
Informacje przekazane przez różne źródła zewnętrzne
Personalized big stuffed animals are our speciality.
Dane kontaktowe
3,1
Średnia
370 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
excellent work
my chosen product arrived in very good condition, I am very glad that there are such good people in this world
18 kwietnia 2015
Opinia niezależna
not very nice
I was disappointment with my order. The bear I ordered had a very rough texture and the fur kept falling out. I know that with most bears that happens, but in my case it was excessive.
15 kwietnia 2015
Opinia niezależna
Odpowiedź od bigplush.com
Hi,
It was nice speaking by phone back in April. As we discussed, we re-shipped you a brand new replacement free of charge on April 15th with U.S. Postal Express Mail tracking number 9470115901484987058374, so that it would arrive by your needed date. We tracked it today at usps.com and it shows that the package was delivered to you on April 17th. Since we did not hear further from you, we are assuming the replacement was satisfactory. Please let us know if you are completely satisfied, as that is our intention. Thanks again for your business.
Giant Teddybear
My Girlfriend was blown away with her Valentines day present...it was outstanding workmanship and very professionally packed...out standing product...Thank You Big Plush.com
6 kwietnia 2015
Opinia niezależna
Great customer service
I am very happy with my purchase. Ordered a huge purple bunny, very pretty. I will buy from big push again.
5 kwietnia 2015
Opinia niezależna
Excellent
A lot of thanks to BigPlush Company.The correct and fast delivery.
2 kwietnia 2015
Opinia niezależna
The Bunny Ball bunnies
I had a great experience putting together a custom order for charity event I am organizing called the bunny ball. We order 5 different large bunnies and received excellent service from the Big Plush team. The items were shipped that same day and were at our doorstep in no time!
Thank you Big Plush!
19 marca 2015
Opinia niezależna
The ordering/return poliocy was quite easy and worked perfectly!
I purchased an item. It came, I didn't like it. Returning it was easy with no hassles. I wish all companies had the same & easy way.....
18 marca 2015
Opinia niezależna
Great birthday surprise
I had never used Bigplush.com before so I was so pleased that my husband's present arrived in plenty of time and very impressed with the quality of the cuddly rhino toy I had ordered. Thank you Bigplush!!
10 marca 2015
Opinia niezależna
Impressed
I ordered it for my baby girl. I purchased it and received constant updates the entire time right up until it was dropped at her door. I wont hesitate to use them again.
9 marca 2015
Opinia niezależna
Excellent!!!
Great quality product and quick delivery. Everything as expected.
9 marca 2015
Opinia niezależna
Bigplush.com Bear
Bear arrived when they said it would, it was soft and full, and my girl loves it . GREAT bear 👍
6 marca 2015
Opinia niezależna
very satisfied
Ther delivery process is excellent the day to day up date on whr ur purchase is ,is very comforting thank u very much will definitely be hearing from me in the near future money well spent
6 marca 2015
Opinia niezależna
Easy to work with and great producrs
I think they really care if there is a problem they fix it right away
6 marca 2015
Opinia niezależna
Dissatisfied.
For a $500 bear I expect it to be in perfect condition. The eyes were off a bit and it just threw the whole dynamic look of the bear. If I could return it I would, but it was a gift so it would be difficult to do so. This is why I have trouble trusting online purchases.
4 marca 2015
Opinia niezależna
Odpowiedź od bigplush.com
Hi there! I'm happy that our phone call went well, and that we were able to work out the details and come to a resolution. We appreciate your business very much. Don't hesitate to reach out to us again any time at all.
i really liked how everything was my gf loved it
i would recommend anyone to get onee for an special occasion.
4 marca 2015
Opinia niezależna
Great product and service
Ordered a 5' stuffed bear and it did the trick. Great service and product
4 marca 2015
Opinia niezależna
THIS IS A BIG RIP OFF
I ORDERED THE ROSE WHICH I FOUND TO BE POORLY MADE AND NOT AT ALL WHAT I EXPECTED.
4 marca 2015
Opinia niezależna
Odpowiedź od bigplush.com
Hi, It was great speaking by phone today. Thanks for your honest input so we can best understand your specific concerns. We have now kept our promise to you that was made by phone today. We hope that helps a little. Please let us know if there is anything more we can help with.
My wife loved it
Im in the us military and im not home at the moment. I ordered this for my wife, shipment was fast, the bear was great quility. She lovesss it. Looking to order? Go for it!
4 marca 2015
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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