StockX stole over $400 from me and refuses to respond (other than through automated messages). After placing only bidding $140, StockX charged me over $400 for the purchase of a pair of shoes wit... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I got my shoes within 10 days but the Nike doesn't look genuine. I'm wearing the same size for last 20 years this one is little bigger. It matters a lot if you planning to use them as running shoes. I... Zobacz więcej
Reakcja na opinię
I was surprised by how fast my order from Bigonus arrived, especially since it was an international shipment. The shoes are exactly what I wanted, and the price was great. I'll definitely be ordering... Zobacz więcej
Scammers. Don’t buy from them. They indicate they have inventory and process your transaction telling you it takes 2-5 days to process an order but it’s all BS. They likely dont carry inventory and so... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At StockX, we prioritize comfort, effectiveness, and style. These values align with our sustainable goals of promoting a “Life Easy” and “Life Healthy” lifestyle.
Dane kontaktowe
1046 Woodward Ave, 48226, Detroit, Stany Zjednoczone
- support@stockx.com
- bigonus.com
2,3
Słaba
31 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Fake shoes
Fake shoes, complete scam! Look at the tongue and soles...bad build quality and smell like a Vietnamese sweatshop.
3 listopada 2024
Opinia niezależna
Odpowiedź od StockX
Thank you for your feedback. We're concerned about this review as it doesn't align with our usual quality standards. To help us investigate, could you please provide your order number? This will allow us to investigate further and offer a resolution, such as a refund or exchange.
FAKE SHOES
I bought air jordan 4 unc from this site. They where fake. DO NOT BUY FROM THIS SITE back tab goes up too slow theres fabric lines on the back of the flap tab on the toungue the lace holder goes up slow. All signs of reps
9 listopada 2024
Opinia niezależna
Odpowiedź od StockX
Thank you for sharing your feedback. We are concerned about your experience and take authenticity claims very seriously.
We work exclusively with authorized retailers and guarantee the authenticity of our products. We would like to investigate this matter thoroughly to address your concerns properly.
We kindly request additional information, including your Order ID, through this platform so we can better assist you. Please provide the requested details when possible and we will contact you promptly to address your concerns.
We appreciate your support and look forward to your response!
Odpowiedź od StockX
Thank you for sharing your feedback. We are concerned about your experience and take authenticity claims very seriously.
We work exclusively with authorized retailers and guarantee the authenticity of our products. We would like to investigate this matter thoroughly to address your concerns properly.
We kindly request additional information, including your Order ID, through this platform so we can better assist you. Please provide the requested details when possible and we will contact you promptly to address your concerns.
We appreciate your support and look forward to your response!
I got my shoes within 10 days but the…
I got my shoes within 10 days but the Nike doesn't look genuine. I'm wearing the same size for last 20 years this one is little bigger. It matters a lot if you planning to use them as running shoes. I never had problem with Nike earlier so I guess either they not genuine or using some other country size..
5 listopada 2024
Opinia niezależna
Odpowiedź od StockX
We sincerely apologize for your unsatisfactory experience. As mentioned on our site, our products are sourced primarily from Asian, which can occasionally result in slight size variations. We understand this is particularly important for running shoes and appreciate you bringing this to our attention. Please contact our customer service team so we can assist you with a size exchange. We want to ensure you get the perfect fit for your needs.
Ordered a pair of jordan retro 4's
Ordered a pair of jordan retro 4's , it took 2 weeks to get them,but they were as advertised on the site , I will order again from them in the future!
4 listopada 2024
Opinia niezależna
Odpowiedź od StockX
Thank you for sharing your experience! While the delivery took 2 weeks, this matches the shipping timeframe we provided on our website. We're glad your shoes arrived exactly as shown on our site. Your trust in our service is highly appreciated, and we look forward to your next purchase!
Hopefully not fake
I just ordered 3 pairs of Js, I will be pissed if it comes in the mail and I find out it’s fake. I will
Update you when the order arrives.
1 listopada 2024
Opinia niezależna
Odpowiedź od StockX
We truly value your trust in our website. We understand your concerns and are confident you'll be satisfied with your purchase when it arrives. We look forward to hearing your feedback once you receive your order!
I THOUGHT I WAS GETTING SCAMMED BY THE…
I THOUGHT I WAS GETTING SCAMMED BY THE LOW REVIEWS BUT NOPE, A REAL AND HONORABLE SITE. IM A REAL PERSON FROM HTX NO CAP WILL BUY AGAIN ..TOOK 7BUSINESS FROM ORDERING TO DOOR STEP
30 października 2024
Opinia niezależna
Odpowiedź od StockX
Thank you for your purchase and trust in our services! We're delighted to hear about your positive experience and quick delivery. We strive to maintain our reputation as a reliable and honest business. Your satisfaction means a lot to us, and we look forward to serving you again in the future.
Scammers, not transparent
Scammers. Don’t buy from them. They indicate they have inventory and process your transaction telling you it takes 2-5 days to process an order but it’s all BS. They likely dont carry inventory and source through 3rd parties and then cancel your transaction for no reason.
29 października 2024
Opinia niezależna
Odpowiedź od StockX
Dear valued customer,
We have canceled your order as requested since we could not meet your desired delivery timeline. Our standard processing time is 1-3 business days before shipping, and delivery time (depending on the shipping carrier) takes 9-12 business days.
We are transparent about our processing and shipping times with all customers. While we understand your frustration, we operate with clear timelines communicated during checkout.
The cancellation has been processed and your payment will be refunded according to your bank's policies. Please let us know if you have any questions.
Bought the Jordan 4 Military black set…
Bought the Jordan 4 Military black set as well as another pair of shoes, 2 days later got called saying the order “has been canceled” and that “it was out of stock” and checked the website again to see it’s $20 more than the price it was when I bought it, doesn’t show a label saying that it’s out of stock, and told me that I have to wait 10 days for a refund. I’ll update on what they say because I’m just as confused as you.
24 października 2024
Opinia niezależna
Odpowiedź od StockX
Dear valued customer,
Jordan sneakers are sold by individual sizes, and each size has its own inventory level. Although the product is still displayed on the website, the specific size you ordered is currently out of stock.
Regarding the price change: Jordan prices typically fluctuate based on size and timing. Popular sizes often command higher prices than less common sizes. This is a market-driven pricing policy.
Regarding your refund: We always process refunds immediately on our end. However, the actual time for the money to appear in your account depends on your bank's processing time.
We apologize for any inconvenience regarding the out of stock situation and appreciate your understanding.
I just received the pair of sneakers…
I just received the pair of sneakers from this website, and I'm totally satisfied! The quality is perfect, the design is beautiful, and they're super comfortable to wear. Delivery took about a week, and the customer service was really great. They helped me when I had questions about my order. I recommend everyone to try shopping here!
21 października 2024
Odpowiedź od StockX
Thank you for sharing your wonderful experience! We're delighted that you're satisfied with your sneakers. It's great to hear that our customer service team was able to assist you with your questions. Your recommendation means the world to us. We strive to provide the best possible shopping experience for our customers, and your trust in us is deeply appreciated. We hope to welcome you back for your future purchases!
Placed an order and pretty sure I got…
Placed an order and pretty sure I got scammed. Tracking number not found and I’m not getting any responses.
10 października 2024
Opinia niezależna
Odpowiedź od StockX
We appreciate you reaching out. We're experiencing a higher than normal volume of contacts right now, which means it might take a little longer than usual to get back to you. We value your patience and are working diligently to respond to all inquiries. Please provide your order number and a brief description of your question so we can assist you as quickly as possible. You can also contact us at support@bigonus.com.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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