Im a professional Bike Mechanic. My regular supplier was out of the Italian Threaded Shimano Ultegra Bottom Bracket. Google helped me find one at Bikes on Line and it was a bit cheaper than my regular... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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The whole experience with BikesOnline has been seamless. Ordered online Saturday, had the bike assembled by Wednesday. Bike arrived securely packed and complete with everything needed for the simple... Zobacz więcej
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So far incredible customer service! Ordered the Helios A7X and it arrived to my address in Sydney within 2 days. Well prepared bike and great value for money. Slight issue with sizing and Brad was inv... Zobacz więcej
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Good luck if you have a warranty claim with this business. You'll end up talking to a call centre and receiving emails from a bot asking you to jump through hops. First they want photos which is fai... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Direct to Consumer Pricing - Ride More For Less! Why buy from BikesOnline? Our bikes are often 20% to 40% cheaper than comparable bikes in the market, and that is due to our direct to consumer business model. We source high-quality bikes from the manufacturer, cut out the middlemen and pass on the savings to you - where they belong. Add to that our fast delivery and local support, you can rest assured knowing you are getting the best deal on your new bike.
Dane kontaktowe
13/25 Frenchs Forest Road E, 2086, Frenchs Forest, Australia
- 02 8599 2209
- https://www.bikesonline.com.au/contact-us/
- bicyclesonline.com.au
4,4
Doskonała
275 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 42% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Don't do it
Don't do it. Yes the prices are cheap but try getting your bike serviced. No shop wants to touch them. And as for some help about which dropper post would fit my son's $2000 Marin Hawk Hill Jnr. Forget about it. No response. Do yourself a favour and buy something a little more expensive from your local dealer so they'll want to know you when you need servicing or upgrades.
17 września 2021
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Hi Harvey,
We apologies for the delayed response here. Unfortunately we can not control the decision of a bicycle shop to service your bike or not, fortunately though you can check out our nationwide service network which you can find here - https://support.bicyclesonline.com.au/support/solutions/articles/48000732390-national-service-network we can recommend Cycle Saviours who are now based in Wollstonecraft as they currently have service spots available to take care of you.
We can also see that one of our agents did respond to your ticket from over 1 year ago, have you made any contact since? If you would like one of our customer service team to reach out, please let me know and we will make sure someone gets in contact to assist you further. '
Kind regards,
Bicycles Online
Easy to search and super quick delivery
18 sierpnia 2021
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
All fine
All fine. Needed a spare hanger. Easy process and quick postage.
15 sierpnia 2021
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks for the review! We’re glad to hear the process for getting your spare hanger was quick and straightforward. That’s exactly how it should be.
When you’re ready for more gear or parts, check out our Parts & Accessories. We’ve got a wider range now to make finding what you need even easier.
Appreciate your support and happy riding!
I bought the D5 for my 55 kg son
I bought the D5 for my 55 kg son. We had the rear shock break in one month of riding. Bicycles online replaced the shock after some photos of it and discussion over email
14 sierpnia 2021
Opinia niezależna
Odpowiedź od BikesOnline.com.au
We’re glad the team could get your son’s D5 sorted quickly and replace the shock without any fuss. It’s great to know he’s back out riding again.
If you’re ever after upgrades or gear to keep his setup dialled, check out our Parts & Accessories. We’ve added a lot of new options to help riders get the most out of their bikes.
Appreciate your feedback and happy riding
Odpowiedź od BikesOnline.com.au
Thank you for the 5 star review
Siskui T7 is a great bike to enter the…
Siskui T7 is a great bike to enter the sport with. Really capable that won't need upgrading for some time and when you do need to it's upgrade ready. Stay rad and keep on shredding.
22 lipca 2021
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks for the awesome review! We’re stoked to hear you’re loving your Siskiu T7 and that it’s proving to be such a solid entry into the sport. Sounds like you’re having a great time out on the trails.
When you’re ready for your next whip or a few upgrades, book a quick call with Brad and his team. They’ll help you find the perfect setup to keep you shredding.
Stay rad and enjoy every ride! 🚵♂️
I’ve purchased four bikes from Bicycles…
I’ve purchased four bikes from Bicycles Online over the past few years and have no hesitation buying more in future or recommending them to others. Top notch products. Fast, friendly service. Painless returns if a product doesn’t quite suit. 💯
21 lipca 2021
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks for the amazing review and for being such a loyal customer! We’re really glad to hear you’ve had great experiences with our bikes and service over the years. Your continued trust and recommendations mean a lot to us.
When you’re ready for your next bike, book a quick call with Brad and his team. They’ll help you find the perfect ride to add to the collection. And if you ever need extra gear, our Parts & Accessories range has grown heaps too.
Thanks again for the support and happy riding! 🚴♂️
very good good quality
21 lipca 2021
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thank you for the 5 star review
Quick service and good value as always
Quick service and good value as always. I’ve bought bikes and now parts from them.
21 lipca 2021
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks for the great feedback! We’re glad to hear you’ve had consistently good experiences with both our bikes and parts. It’s always great having returning riders like you.
When you’re ready for your next bike, book a quick call with Brad and his team. They’ll help you find the perfect fit for your next ride.
Appreciate the support and happy riding! 🚴♂️
Odpowiedź od BikesOnline.com.au
Thanks for the review! We’re glad to hear you’re loving your Polygon Siskiu N9, it’s an awesome ride and built to handle just about anything you throw at it.
When you’re ready for your next whip or want to chat about your next upgrade, book a quick call with Brad and his team. They’ll help you find the perfect setup for your style of riding.
Enjoy the trails and ride safe! 🚵♂️
Excellent!
Excellent website, with great information. Excellent customer service - local for direct calling enquiries.
18 lipca 2021
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thank you for the 5 star review
Odpowiedź od BikesOnline.com.au
Thank you for the 5 star review
The process was fairly straightforward…
The process was fairly straightforward and easy to navigate. There was a small delay in shipping but the team was very easy to communicate with. The bike arrived in good condition and was easy to get ready and has been fun to ride
23 czerwca 2021
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks for the great review! We’re glad to hear the process was easy and that our team kept communication smooth through the delivery. It’s great to know your bike arrived safely and that you’ve been enjoying the rides.
When you’re ready for your next bike, book a quick call with Brad and his team. They’ll help you find the perfect match for your riding style.
Appreciate the support and happy riding
Second bike from Bicycles Online
Second bike from Bicycles Online, both great. Excellent in pre and post order.
23 czerwca 2021
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks so much for your loyalty and for coming back for a second bike! We’re really glad to hear both experiences were excellent from start to finish. Your continued trust means a lot to us.
When you’re ready for your next ride, book a quick call with Brad and his team. They’ll help you find the perfect new bike.
Thanks again for your support and happy riding!
Great MTB for Beginner/Advanced Riders
Bike came as advertisied in emaculate condition.
Packaging was over the top,crazy but this ensured the bike came in perfect condition.
Build quality was great with quality components.
Instructions wern't the best and Youtube videos are generic and need some work.
Taken bike out several times now and extremely comfortable and capable MTB and absolutely love it.
23 czerwca 2021
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks for the great review! We’re glad to hear your bike arrived in perfect condition and that you’re loving how it rides. It’s awesome to know it’s been performing well out on the trails.
We appreciate the feedback on the setup videos too, and we’re continuing to improve them to make assembly even easier.
When you’re ready for your next whip or some fresh gear, book a quick call with Brad and his team. They’ll help you find the perfect match for your riding style.
Enjoy every ride and stay safe out there! 🚴♂️
Marin Alpine Trail XR
I had a great experience buying a new bike. Quick delivery (courier company was disappointing but hey, aren’t they all). Really easy process to purchase. Bike was in great condition and packaged well. Amazing value for money. Highly recommend buying from Bicycles Online.
22 czerwca 2021
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks for the great review! We’re glad your Marin Alpine Trail XR arrived in top condition and that the whole buying process was easy. It’s great to hear you’re happy with the value too.
If you’re ever after a new whip or want help choosing your next ride, book a quick call with Brad and his team. They’ll make sure you find the perfect fit.
Enjoy the trails and thanks for recommending us! 🚴♂️
Worth the wait
I bit the bullet and got the carbon 2 and boy oh boy, it is a fun bike, even with the burley 38 and assegai dd on the rear this is a playful bike, short chainstays are to thanks for that, with modern geo it’s got it where it counts, slack head angle and steep seat angle, nice and poppy but almost changes into an enduro sled when you step it up a notch. I do love the fork, it does take a little time to set up but the instructions are very clear, from then on you can just tweak it to your liking.
I have two downers, first, the weight, on nice easygoing climbs it’s great fun and on little pinch tech climbs it has all the grip you could imagine but slogging it out on long fire roads is pretty hard going. Also a 180mm rear rotor is just too underpowered for an all-mountain/enduro bike.
The more I ride this bike the more I enjoy it. I would seriously recommend this bike to anyone who loves to ride a wide variety of trails, you could probably get a longer bike if you were racing but where’s the fun in that?
22 maja 2021
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks for the detailed review! We’re glad to hear your bike arrived safely, was easy to set up, and has been riding beautifully. It sounds like you’ve really found a solid all-round performer.
We appreciate the feedback on packaging and setup videos, every insight helps us keep improving.
When you’re ready for your next whip or want help choosing an upgrade, book a quick call with Brad and his team. They’ll help you find the perfect setup for your next adventure.
Enjoy the trails and happy riding! 🚴♂️
Nice 8 speed chains
I did some research and these got great reviews.
I ended up buying 3 to take advantage of the free shipping.
They arrived in a reasonable time.
I have not yet fitted them, so can not report on how they perform.
But they look great and come with a missing link.
21 maja 2021
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks for the review! Sounds like you did your homework before choosing those 8-speed chains. Glad to hear they arrived on time and you’re happy with the quality so far. The missing link always makes life a bit easier.
When you’re ready to fit them or add more gear to your toolkit, check out our Parts & Accessories. We’ve added heaps of new options to make bike maintenance simple and affordable.
Enjoy the rides and thanks for choosing BikesOnline! 🚴♂️
Good customer service
Good customer service, delivered on time, great bike purchased for good price
20 maja 2021
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
Easy ordering
Very happy with the ease of ordering bicycle lights online. Great prices. Prompt delivery. Well packaged. Highly recommend:)
17 maja 2021
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
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