Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Quick delivery, stunning quality and the team has been helpful when I was looking for the new tracking number I’ve just sent an email and they provided for me. That was my second time ordering with... Zobacz więcej

Oceniono na 5 z 5

I was anxious again that this hair would look magnificent and beautiful on the website, and that I would be disappointed upon the arrival of my order. But wow, this hair has exceeded all expectation... Zobacz więcej

Oceniono na 4 z 5

I've purchased 2 wigs on BGM hair. The lace wig I purchased was great quality, amazing and long-lasting. But the burmese curly half wig I purchased 3 months ago has been disappointing. Out of the b... Zobacz więcej

Oceniono na 5 z 5

This is the second time ordering from BGMgirl. I initially ordered the 9x6 M-cap kinky straight hair,32 inches with 250% density. However, the processing time took almost two weeks. So I reached out t... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z perukami

Napisane przez firmę

BGMgirl Hair company specialize in high quality 100% human hair, we've been in hair business for over 10 years, we have our own factory, which provide flesibility for hair produce and best price for wholesale. BGMgirl Hair ship worldwide, providing high quality hair at affordable prices, with strong supply ability and sufficient stock, gradually into a global human hair enterprises in the world.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 95% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Hair quality always great

Hair quality always great. Wear and go options are very easy to install and beginner friendly. Price is affordable.

22 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great wigs

I got my wig a few days ago and I have to say the quality is top notch. I ordered a straight glueless wig and it came out as good as the pictures. I’ll definitely be ordering from them again

19 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

I love their hair so much

I love their hair so much, I’ve ordered 3 wigs from them this far, and all of them have been amazing quality- their customer service team is also top tier, they always keep you updated on your order and send cute messages to you after placing orders/ and I also love their customer service freebies that comes with the wigs!! Love love love 2000/10

13 maja 2025
Opinia niezależna
Oceniono na 5 z 5

I ordered my hair ordered my hair , and it was delivered on time. Exactly what I saw was what I got . The hair was given , luxury ✨️ 😍. This is the right plug to purchase any type of your hair. Am o

I ordered my hair , and it was delivered on time. Exactly what I saw was what I got . The hair was given , luxury ✨️ 😍. This is the right plug to purchase any type of your hair. Am ordering another one right away.

1 sierpnia 2025
Opinia niezależna
Oceniono na 4 z 5

Hey yall I ordered my hair on the first…

Hey yall I ordered my hair on the first of the month I don’t want to over react but I’m just scared and skeptical how long did it take for you to receive your packages and is this legit please let me know 🙏🏾🥲 update: I finally got my hair it’s really good, it does shed a lot but the quality is not bad 🥰

7 sierpnia 2025
Opinia niezależna
Logo Bgmgirl Hair

Odpowiedź od Bgmgirl Hair

Hi,

We understand your concern — ordering online can feel a bit nerve-wracking! We’re happy to reassure you that we are a legitimate store and many customers have shared their positive experiences.

Orders normally take 3–7 working days to process and are shipped out as soon as they’re ready. Shipping time will depend on your location, but we’ll provide tracking so you can follow your package every step of the way.

If you’d like, please share your order number with us via email: service@bgmgirl.com and we’ll be happy to check the status for you.

Oceniono na 5 z 5

Great experience and worth the purchase

Really had a great experience with this company. They actually reached out to me after I placed the order to confirm my address before shipping and that was actually nice. Hair was delivered really fast and had no weird smell. It feels so soft and natural and you wouldn’t even be able to tell it’s a wig when I style it. Definitely worth the purchase.

30 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

lost package

I used to really appreciate this company until I had my daughter baptism , they “sent” the order after the baptism on top of it I didn’t even receive it and the company didn’t really care and ask me to figure out where my order is!!! Even though I explained couple of time they didn’t seems to care , nor try to find a solution…. Telling me I’ll receive a gift(probably some Wig cap) when I order again.. lol like I lost my money but you guys want me to spend more money for me to receive a gift to fix another issue back then.
Anyway I’m really disappointed by the customer service and the company itself!

3 lipca 2025
Opinia niezależna
Logo Bgmgirl Hair

Odpowiedź od Bgmgirl Hair

Hi,
We’re very sorry to hear about your experience and understand how disappointing it must have been, especially for such an important occasion. This is not the level of service we strive to provide.

We’d like to look into this further and find a better solution for you. Could you please reach out to us directly at service@bgmgirl.com with your order details so we can review what happened and assist you properly?

Your feedback is very important to us, and we will do our best to make things right.

Oceniono na 1 z 5

This is the second time I have ordered…

This is the second time I have ordered hair from this place and this is my second experience with their wigs just being garbage.

It’s just coming out in clumps.

25 lipca 2025
Opinia niezależna
Logo Bgmgirl Hair

Odpowiedź od Bgmgirl Hair

Hi,
We’re truly sorry to hear about your experience. This is definitely not the quality we aim to provide. All our wigs are carefully checked before shipping, but shedding can happen due to various reasons such as friction, tangle, washing methods, or product buildup. We'd really appreciate the chance to look into this for you. Please contact us with more details and photos at service@bgmgirl.com, and our team will do our best to help make this right for you.

Oceniono na 1 z 5

Not happy with the Smell

First let me start off with delivery was very quick which I liked. I was excited to receive this wig because I like the style and I wanted to try out different companies. However, this wig smells like old fish grease, I am confused by that because this is the first time I had such and experience. So now I'm stuck with a useless product. Lesson learned.

18 lipca 2025
Opinia niezależna
Logo Bgmgirl Hair

Odpowiedź od Bgmgirl Hair

Hi ,

We’re truly sorry to hear about your experience. This is definitely not the impression we want to leave, and we completely understand your disappointment — especially when you were excited to try something new.

The odor you mentioned may have been caused by heat or packaging during transit, and while it’s rare, it can occasionally happen. A gentle wash with a mild shampoo or conditioner usually resolves it quickly, and we’re here to help if needed.

Please feel free to reach out to us directly via this email: service@bgmgirl.com— we’d love the chance to make this right for you. Your feedback is valuable, and we’ll continue working to improve.

Warm regards,

Oceniono na 5 z 5

I love this hair brand


I love this hair brand. I generally only order from them. The price is wonderful. The quality is great and they have everything that you need all in one place there's no hassle there's nothing to it. It's just an amazing brand and the shipping. It doesn't take forever it's here like three days. I love it. I love the quality. I love the price. I love the brand.

19 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

I wish I could give ZERO stars (NOT 100%) HUMAN HAIR ..

I wish I could give ZERO stars ! I spent $331 for 4 bundles of hair 28/30 inches. When I received the hair I saw that quality was bad it was tangled and shedding , it almost felt like a mix blend.
I reached out then sent video of the hair and my disappointment. They responded with its 100%human hair which is NOT . I co-washed it even used silicon and that did nothing. The hair I had to install it as I had a trip and had no other options.
The hair was horrible and ruined my trip as the hair kept tangling , shedding , matted , just horrible. For the amount of money I spent to be given this bad quality hair is wrong . I was offered $35 refund which is a slap in the face. I will NEVER ORDER AGAIN from this company.
They have poor customer service and bad quality hair. They also insulted my intelligence by telling me how to maintain and take care of the hair.
Please DON't WASTE YOUR MONEY

16 czerwca 2025
Opinia niezależna
Logo Bgmgirl Hair

Odpowiedź od Bgmgirl Hair

Hi,

We’re truly sorry to hear that you were disappointed, especially after placing your trust in us for such an important trip. That’s never the experience we want any of our customers to have.

We want to clarify that we only use 100% human hair, and each bundle is inspected before shipment. However, we understand that issues can still happen during transit or after installation.

We offered a partial refund as a gesture of goodwill and truly hoped it would help improve your experience. We understand it wasn’t enough for you and apologize again for any frustration caused.

Your feedback has been shared with our team, and we’ll continue to work hard to improve both product and service. Please feel free to reach out if there’s anything further we can do. This is our email address: service@bgmgirl.com

Warm regards,

Oceniono na 5 z 5

Sexy looks ❤️🥰

I love the hair
The texture was great . Ohh the color 👌❤️❤️
It rely gave me a sexy looks❤️❤️❤️❤️❤️❤️
I wore it to an event and I got a lot of compliments..

28 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

The wig was perfect

The wig smelled so good, amazing cap construction, came pre curled, pre bleached, pre cut and layered I loved everything about it❤️I would order again this is my favorite hair company

12 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

I didn’t receive the wigs

I didn’t receive the wigs, I have been in constant communication with bgm and dhl, no refund no redelivery… order from ISEE instead

24 maja 2025
Opinia niezależna
Logo Bgmgirl Hair

Odpowiedź od Bgmgirl Hair

Hi, we're truly sorry to hear about your experience. While tracking usually confirms delivery, we completely understand how upsetting it is not to receive your order. We’d love to look into this and help resolve the issue. Don't hesitate to get in touch with us directly via email service@bgmgirl.com with your order number or contact details so we can start an investigation and explore a solution for you. We care about our customers and want to make this right.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej