Better Lending LLC. NMLS 2085351 Recenzje 

83
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great experience! We did an VA refi and everything from start to finish was smooth and easy. Our loan officer Chuck is the best! He was always communicating with us through the entire process and answ... Zobacz więcej

Oceniono na 1 z 5

Please read. I did a VA refi. I will not do business with this company in the future. They took their time in everything and continued to request mor and more paperwork. The loan officer was great.... Zobacz więcej

Oceniono na 5 z 5

Better Lending was fantastic in getting my house refi done in a very short period of time. They even sent a notary to my hospital room to sign all the final documents. Jeffrey Kormanik was over the... Zobacz więcej

Oceniono na 5 z 5

Kim Shackelford @ Better Lending was amazing! What ever your team is paying her, it isn't enough! Her work ethic was incredible / late night questions answered / weekends it didn't matter! Response... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kredytodawca hipoteczny
  2. również w kategorii:
  3. Pośrednik finansowy
  4. Pozabankowe usługi finansowe

Napisane przez firmę

We are a full-service mortgage lender with an easy and transparent process, with lower rates. We are committed to building customer relationships and are focused on listening to our customers to provide proactive guidance and counsel in a responsive, professional manner. We believe in conducting business with integrity, respect, honesty, privacy and in the highest ethical standards. We promise to truly care for our customers, as well as our fellow employees going the extra mile to recognize their successes and their needs. We expect each employee to be accountable for their actions and responsible in delivering exceptional service. We are passionate about our work and share energy and enthusiasm with our customers and co-workers. We encourage an environment that supports teamwork, collaboration and cooperation to do what is the very best for our customers and First Savings Bank. NMLS: 2085351


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

83 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(83)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 20

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Oceniono na 5 z 5

Better Lending deserves more than 5 stars!

Adam from Better Lending helped us gain what seemed to be impossible. He guided us through every step of the refinance process and answered any and all of our questions and would keep informing us until we understood what was going on. He was on top of every flag and bump that we came across and knew exactly how to correct them. A couple different times I had called the main offices and every time a friendly and knowledgeable person answered and helped me through. From what I have experienced with Better Lending, they have the most knowledgeable and helpful staff I have ever worked with. There were times my husband and I would be very worried about something or even ready to give up. Every time though, Adam made sure to listen to our concerns and ensure us that there was no need to worry and that he was taking care of it and he sure did even while he was being impacted by Hurricane Ian. Thank you Better Lending and thank you Adam for all of your patience, guidance, and success.

21 października 2022
Oceniono na 5 z 5

Thank you Adam

We had the best experience with Adam McCormick he went beyond our expectations to make sure that we closed the deal. He truly cared about our needs and was very transparent and offered us guidance on choosing the best option for our situation. He was patient with me made us feel like we were family enjoyed working with him!! Thank you Adam

1 września 2022
Oceniono na 5 z 5

Excellent Service!!!

This was a great experience my loan officer, Adam McCormick was amazing!!! He walked me through the entire process and explained every step. He always responded to my calls and emails no matter the time. Answers to all my questions were met in a timely manner. I would recommend Better Lending for your mortgage needs anytime. I got a decent rate and am completely satisfied.

17 sierpnia 2022
Oceniono na 5 z 5

Mr. Anand Shah

We had the best experience with Mr. Anand Shah he went beyond our expectations to make sure that we closed the deal. He truly cared about our needs and was very transparent and offered us guidance on choosing the best option for our situation. Thank you again!

22 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

I worked with Mr Crooks several times now

I worked with Mr. Jeremy Crooks now for 2 different loans and one refinance. Not only is he professional, transparent, and responsive (even on his days off) but he got my loans approved and closed when several other lenders told me it would never happen. Everyone at Better Lending was a dream to work with and made the stress of loans and buying a home a breeze. I can not recommend this company or Mr. Crooks enough. TRUST in him/them. They’ll get the job done.

24 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Jeremy at Better Lending is the Best!

As a real estate agent I always feel comfortable referring my clients to Jeremy Crooks at Better Lending. He is communicative in every step of the process, provides weekly updates and check ins, and answers questions in a timely fashion whenever they arise. His professionalism and experience results in smooth transactions with minimal surprises. I highly recommend working with Jeremy and the Better Lending team.

23 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Better Lending Loan Officer

I worked with Adam throughout the process. I found Adam to be helpful, direct and responsive. Any and all questions raised by us, were addressed to our satisfaction. We appreciated the superior customer service.

22 kwietnia 2022
Oceniono na 5 z 5

Working with Adam McCormick

Working with Adam McCormick was great. I felt he was extremely knowledgeable caring and interested in providing me with the best loan experience to meet my refinancing needs.

Thank you Adam and Better Lending!

4 lutego 2022
Oceniono na 1 z 5

Prior to trying to refi with better…

Prior to trying to refi with better lending I tried with American finance. American finance paid for my appraisal and at the end I was unable to refi because I needed reserves that I didn't have..no biggie... then better lending told me they didn't see why I needed reserves and could refi and get me a great rate.. after a month of dealing with the paperwork and getting my appraisal that I had to pay 700.00 to get. They asked if I had reserves and that if I didn't they couldn't help me. So at the end of all this. I'm not getting my refi and I'm out 700 bucks for things I told them about and Sean told me oh no no you will be great we will get this all done... worst experience ever.

7 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

Best Loan Officer Ever

Kim Shackleford is the best loan officer I have ever worked with. She is upfront, honest, diligent and doesn't leave any stone unturned. This is why I called her when I was looking to refi for the second time. She understands the process and gets things done right. She isn't just looking to sell a loan she makes sure that it makes sense for you as well. Her assistant Nicole is also diligent and gets things done in a timely manner.

1 października 2021
Oceniono na 5 z 5

Thank you! Thank you!! Thank you!!!!

Kim Shackelford & Nicole Connors were amazing with refinancing my home in Colorado! They took the extra time and effort to examine the complexities of my current loan at the time. Within a day or two Better Lending offered a lower fixed rate with lower monthly payments. No matter what situation you find yourself in, please check out Better Lending. They will go above and beyond to find the best option(s) for your current situation.

Thanks again Kim & Nicole!!!

16 sierpnia 2021
Oceniono na 5 z 5

Adam was excellent

Adam was excellent. From the first call, he answered all my questions thourougly and clearly. He was able to break down the process in simple terms and compare it to other options I had on the table so that I was able to make an informed decision. Once I sent him the documents he needed, everything moved very quickly and I was able to close within 30 days. I am very happy with my new rate and monthly payment. I would highly suggest Better Lending to anyone looking to refinance without hassle.

9 sierpnia 2021

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