From the clear website, to fabulous customer service during a phone conversation which was supportive, friendly with no hard sell I was given great advice. The bed itself is just what I needed and all... Zobacz więcej
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Good delivery service. The manual guide book to assemble the bed was missing which Lee helped as soon as possible!!
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Really impressive customer service from Lee - quick and clear responses and really helpful. We were deciding whether to go with John Lewis or Better Bed Company and the personal customer service from... Zobacz więcej
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I am impressed. Made a phone call just before noon on Thursday and bed arrived by noon the next day. I would like to thank Lee for his warm and professional approach on the phone and reassurance that... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
The Better Bed Company has a large range of Beds, Bed Frames, and Mattresses for sale. We offer next day delivery and the best beds and mattress brands. We have information and advice on Beds Mattresses and Life Style for healthy sleep read our Blogs today. If you're looking for ottoman beds, bunk beds, or mattresses we have the solution. With over 40 years of experience in the Bed Industry, you can count on our brand. Our kids beds range is fantastic for your children. We bring high sleepers, cabin beds, and trundle beds with storage to de-clutter the kids bedrooms. Find wooden beds, fabric bed frames, and metal bed frames on the site to offer style to the room. Our adult bed frames also come with storage like drawers and ottoman solutions, this is great as they save space in the bedroom. Choose from a variety of brands like Julian Bowen, Bedmaster, and GFW beds with trust for peace of mind. Check out our social media pages for giveaways and help advice when buying beds and mattresses, to provide trust with the sale. We hope to see you soon at Better Bed Company.
Dane kontaktowe
1 The Old School House, WA6 6PH, Frodsham, Zjednoczone Królestwo
- 08000 987 949
- customercare@betterbedcompany.uk
- betterbedcompany.co.uk
4,4
Doskonała
491 recenzji
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Very slick service
Very slick service. I was kept informed all the way through process from purchase to delivery. A pleasure to do business
17 lipca 2025
Opinia niezależna
Odpowiedź od Better Bed Company
Hi Cherryl, we're pleased you liked the service you received.
If you need anything now or in the future, don't hesitate to ask.
We hope to see you soon.
Thanks, Better Bed Company
Odpowiedź od Better Bed Company
Hi Danielle, we’re pleased you are happy with the service you received on your new ottoman bed frame.
If there is anything we can do now or in the future, please let us know.
Thanks Better Bed Company.
Absolutely brilliant customer service
Absolutely brilliant customer service, wasn't waiting long for my delivery, communication with them was easy and always got a fast reply.
9 lipca 2025
Opinia niezależna
Odpowiedź od Better Bed Company
Hi Emma, we are happy you were pleased with the service.
If you need anything now or in the future please let us know.
Thanks Better Bed Company
Great mattress and quick delivery!
Having ordered a Tuscany mattress for my teenage son (my other teenage son has one and he loves it!) at 11am today, I've had a call and text one hour later to confirm delivery tomorrow!! Excellent service, thank you.
10 lipca 2025
Opinia niezależna
Odpowiedź od Better Bed Company
Hi Steph, we are pleased you like your new mattress.
We are also happy the delivery on the mattress went well for you.
If you need anything else now or in in the future let us know.
Thanks Better Bed Company
Odpowiedź od Better Bed Company
Hi Rich, we are happy you liked the service and storage bed you purchased.
If you need anything now or in the future, just let us know.
We hope to see you soon.
Thanks, Better Bed Company
Better sleep from Better Bed Company!
The helpful approach when telephoned was very much appreciated. However, there was a change to the arrangement I had made and I was actually still home when the mattress was delivered. The driver took it all in his stride and was very polite. I had a bit of a surprise at the size of the box as hadn't found out beforehand that it was compressed. It was fine dealing with it though and I had my first night on what was evidently a massive improvement on what I had been sleeping on before. I would recommend anyone who has been in hospital for a few weeks, to consider a Loren Williams mattress. I realise now that this was the solution I needed to the discomfort that kept waking me up!
30 czerwca 2025
Odpowiedź od Better Bed Company
Hi, We’re pleased you’re really happy with your new mattress.
We are always here if you need anything else.
We hope to see you soon.
Thanks Better Bed Company
Odpowiedź od Better Bed Company
Hi Mark, we are glad you liked the service on your new double mattress.
We hope to see you soon.
If you need anything in the future, please let us know.
Thanks, Better Bed Company
Bedmaster Carra Triple Sleeper Bunk Bed
We initially purchased Bedmaster Mya triple sleeper only to receive a call saying the bed had been discontinued. The alternative was to purchase Carra triple sleeper which we did, even though it was slightly wider than we wanted. Bed is sturdy and feels like good quality but the pine finish from the pictures is totally misleading - instead of a natural pine finish it is a dark varnished pine finish, not at all what we were expecting when looking at the website photos.
12 czerwca 2025
Odpowiedź od Better Bed Company
Hi Marta, we are glad we could help you out with an alternative triple sleeper bunk bed and that it’s of good quality.
Thanks for your review on this bed.
We hope to see you soon!
Thanks Better Bed Company.
Really happy with overall service
Bed arrived within designated time slot. All good apart from two damaged parts (presumably damaged in transit). These were replaced within a few days, along with a part that I'd accidentally damaged myself, at no additional cost. Great service, Lee was really responsive and helpful throughout.
18 czerwca 2025
Odpowiedź od Better Bed Company
Hi Thomas, we are glad you are happy with the service you received. Lee is pleased he could help you out fast.
If you need anything in the future please let us know.
Thanks Better Bed Company
Excellent Service
Following a communication error, Lee from Better Bed Company ensured a timely delivery, thank you for the fast response much appreciated.
9 czerwca 2025
Odpowiedź od Better Bed Company
Hi Javed, apologies about your experience on this occasion, we aim to improve our service,
We hope to see you soon and improve next time. Thanks Better Bed Company
Hi Javed, I'm glad we could help you out with this, and thanks for the update. Regards Better Bed Company
Excellent first time experience with…
Excellent first time experience with better bed company. Made my order before 1pm on a Tuesday, received a phone call straight after to organise delivery the following day. Communication is fantastic from start to finish. Why can't more companies be like this? Delivery was also excellent, drivers gave me my hour slot and called me just before to confirm. Great stuff, thanks again!
10 czerwca 2025
Opinia niezależna
Odpowiedź od Better Bed Company
Hi Aaron, Thank you for the kind review, we are glad you found the service really good, we also hope you’re enjoying the storage bed frame.
If you need need anything in the future don’t hesitate to ask,
We hope to see you soon, at Better Bed Company.
Great professional service.
Easy to navigate website was a great start - to your excellent communication and customer service. The bed arrived within days and we love it. Thank you
9 czerwca 2025
Odpowiedź od Better Bed Company
Hi Mrs Brewer, we are happy we could help with you bed.
We’re also pleased we could provide you with an easy journey while using the website.
If you need anything else in the future, just let us know.
Thanks for the kind review, Better Bed Company
Lee was amazing
Lee was amazing
So helpful with all my mistakes on order
He fixed it made the whole process so easy
Amazing thank u
5 czerwca 2025
Odpowiedź od Better Bed Company
Hi Lucy, we appreciate your kind review.
If you need anything in the mean time let us know,
We hope to see you soon at Better Bed Company.
Thanks
Excellent service
Mattress ordered for my mother. Excellent product kayflex platinum memory foam. It arrived promptly after ordering. In perfect condition.
Communication from the customer service team super. I will use this company again and I highly recommend them. Ten out of ten from me
4 czerwca 2025
Opinia niezależna
Odpowiedź od Better Bed Company
Hi Angela, Thanks for the pleasant review of your new mattress. This is much appreciated.
We are glad we could offer you a good service.
We also hope to see you soon,
Thanks again Better Bed Company
10/10
Next day delivery was amazing, received a call to confirm it was booked in for the following day which was very nice and Lee was great. Spoke me through the delivery (text message the time slot and contact when 30 minutes away). Very good service!
29 maja 2025
Opinia niezależna
Odpowiedź od Better Bed Company
Hi Callum, Thanks for the kind review, we are glad Lee could offer you a good service on your next day bed frame, if you need anything in the mean time don’t hesitate to reach out,
We hope to see you soon,
Thanks again, Better Bed Company
Very happy with purchase
Very happy with purchase, great communication and service. Highly recommend *****
16 maja 2025
Opinia niezależna
Odpowiedź od Better Bed Company
Hi Nicole, Thanks for your kind review, we are happy we could provide you with a quality service on your order.
We hope to see you soon,
Thanks again, Better Bed Company.
Excellent all around
Perfect 👍🏼
Bed much cheaper than a local supplier and we got next day delivery with great service from Lee
Will be recommending
16 maja 2025
Opinia niezależna
Odpowiedź od Better Bed Company
Hi Lewis, we’re pleased you had a good experience with us, and the next day delivery came in handy,
Lee is really good with all our customers, and is here when ever you need him,
We hope to see you soon,
Thanks Better Bed Company
Quality service
As soon as I ordered my new bed, I was kept informed of the progress along the way. Bed arrived quickly, was easy to build, and is of good quality. Price was also very reasonable.
8 maja 2025
Odpowiedź od Better Bed Company
Hi Philip, Thanks for the generous words. We hope you like your new bed. We are also happy that our service was good for you.
If you need anything in the future let us know,
We hope to see you soon, at Better Bed Company
Prompt service great communication
15 maja 2025
Odpowiedź od Better Bed Company
Hi Is, we are happy we could be of good service to you. If there is anything we can do for you on a bed or mattress in the future, please let us know.
We hope to see you soon, Thanks Better Bed Company
Gaps at top or bottom of slats on both…
Gaps at top or bottom of slats on both head frame and foot frame when assembled, one of alts cracked on assembly.
7 maja 2025
Odpowiedź od Better Bed Company
Hi Michael, thanks for your review. If you want to send me some images over, I can have a look at this for you, we can send some replacements out for you as you will be within warranty.
Just send them to customercare@betterbedcompany.uk.
Also, thanks for leaving a review.
Appreciated Better Bed Company
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