Reinforced Beds Recenzje 710

Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Black metal framed reinforced beds: Excellent product strong well made and just what we needed. Easy to put together and suitable for any bedroom setting. Would strongly recommend I have 3 differen... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Thank you! Finally after a year of sleeping on the sofa after an operation I found this website. I ordered the bariatric mattress. Ordered online on Saturday, got the order confirmation on Monday whe... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great double bed! Exactly what we were hoping it would be. Delivery within time frame notified, all well packaged, straightforward assembly. Seems very robust. Thank you, Reinforced Bed Company!

Reakcja na opinię

Oceniono na 5 z 5

I ordered bunk beds and a mattress on Easter Monday when the office was closed. As promised my order was dealt with the next day promptly. I received an email asking me to pick which day I would like... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z łóżkami
  2. Sklep z meblami do sypialni
  3. Sklep meblowy
  4. Hurtownia mebli
  5. Sklep z materacami

Informacje o Reinforced Beds

Napisane przez firmę

Reinforced Beds are a family run, online only retailer specialising in very strong beds and durable mattresses based in the UK. Our collection consists of heavy-duty frames constructed from the strongest materials. The range include wooden bed frames, metal bed frames, upholstered beds (including bedsteads, ottomans and divans) and bunk beds.

Our stock is suitable for both domestic and contract customers. We have supplied products to many different environments, such as large hotel chains, student accommodation refits and to the NHS direct to name a few.

Due to the build quality of our products, we have a wide selection suitable for people who are overweight and/or suffer from challenging behaviour. These products have been sourced and designed with the aim to be the solution for customers who require them most.

As well as an online retailer, we take great care in our products. As well as sourcing reliable and fantastic manufacturers to create our beds, we also manufacture select metal beds on site here in Norfolk! We also import some products directly to us, built to our own spec from overseas.

Our staff are on hand to discuss the best product for your situation. If you wish for a quote or even advice on your next bed base or mattress, please do not hesitate to contact us.

Why Reinforced Beds?

Napisane przez firmę

Strength You Can Sleep On
Every product on our website is specifically designed with reinforcement surpassing your traditional high street brands for longevity.
Express Delivery
We use express couriers who collect from us daily. Delivery can be made on all stocked bed frames and mattresses within 2 working days.
Assembly Services
We offer assembly services on all products. We pride ourselves on having a solution for all logistical issues!
Competitive Pricing
While we offer stronger-than-the-standard products, we do not charge a premium for the privilege. Invest in longevity today!

Unique Heavy Duty Guarantee

Up to 10 Years

Up to 10 Years

At Reinforced Beds, we don’t just promise durability – we guarantee it. Every bed frame we produce is built to meet our industry-leading strength standards, and our Heavy Duty Guarantee is your assurance of long-term performance you can rely on.

Whether it’s daily use, extra weight capacity, challenging behaviours or the test of time, our beds are made to withstand it all. That’s why we proudly offer up to 10 years of coverage on selected products. It’s our way of saying: you can sleep easy, knowing your bed is built to last.

Dane kontaktowe

Tired of broken beds?

Invest in longevity, visit Reinforced Beds for THE sleep solution!

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

710 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

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Oceniono na 1 z 5

Damaged Bed, Property Damage, and Stressful Resolution

I am extremely disappointed with my experience purchasing a reinforced bed from this company.

The bed arrived in poor condition, the fabric was ripped, and there was visible mould on the wooden section of the headboard, which is completely unacceptable, especially for a brand new item.

I also paid extra for assembly, but during delivery and installation, the drivers caused damage to my son’s room by ripping the soft flooring. This has added further stress and cost to what should have been a straightforward purchase.

While I appreciate that the company has offered a replacement, the resolution process has placed a significant burden on me. I am now expected to source suitable packaging for a very large headboard and dismantle a heavy bed myself, despite the fact that this originally required a two-person team to assemble.

Overall, this has been a very stressful and disappointing experience. I would expect a company providing specialist furniture to take more responsibility for both product quality and the logistics involved in resolving issues when things go wrong.

14 kwietnia 2026
Oceniono na 5 z 5

Thank you

Thank you! Finally after a year of sleeping on the sofa after an operation I found this website. I ordered the bariatric mattress. Ordered online on Saturday, got the order confirmation on Monday when they opened, applied for the VAT refund from them and it was sorted within 6 minutes and mattress delivered in the Wednesday! Delivery came exactly when they said it would and the delivery team they used were brilliant as well kept me well informed and were really polite and helpful! The mattress took some getting used to but after a couple of nights I’m sleeping great 😊 as others have said it is very firm, but give it time as now it’s the best nights sleep I’ve had I don’t even feel my husband tossing and turning during the night at all

11 kwietnia 2026
Opinia niezależna
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Odpowiedź od Reinforced Beds

Thank you so much for taking the time to share your experience! We are really pleased to hear everything ran smoothly from ordering through to delivery, and that the VAT exemption was processed quickly for you. It is great to know the delivery team provided a good service as well.

Most importantly, we are delighted that you are now sleeping comfortably again after such a long time. Your feedback means a lot to us, and we truly appreciate your support!😊

Oceniono na 5 z 5

Brilliant bunk beds!

Brilliant bunk beds!! Solid look great are sturdy and great quality. Quick delivery, easy to order

10 kwietnia 2026
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Odpowiedź od Reinforced Beds

Thank you for your kind feedback! We are really pleased everything met expectations and that the whole process was smooth from start to finish. It is great to know the bunk beds are working well for you 😊

Oceniono na 4 z 5

Beds are good but could do with holes…

Beds are good but could do with holes in the upright for the screws that secure the big dowels in the uprights.

10 kwietnia 2026
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Odpowiedź od Reinforced Beds

Thank you for your feedback, we really appreciate it! It is great to hear you are happy overall, and we will be sure to pass your suggestion on to our product team for consideration. Comments like this are really helpful for ongoing improvements.

Oceniono na 5 z 5

All was good as expected

All was good as expected. Bed seems sturdy and delivery was as promised.

10 kwietnia 2026
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Odpowiedź od Reinforced Beds

Thank you for your feedback! We are really pleased everything met expectations and that your order arrived as planned. We appreciate you taking the time to share your experience!😊

Oceniono na 5 z 5

Very sturdy and looks good

Very sturdy and looks good. Very pleas d.

9 kwietnia 2026
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Odpowiedź od Reinforced Beds

Thank you for your feedback! We are really pleased to hear you are happy with your purchase and that it’s working well in your space. We appreciate you taking the time to leave a review!😊

Oceniono na 5 z 5

Happy customer

Happy customer. I've had one of their beds and now 2 sofas. Durable, well made and comfortable.

8 września 2025
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Odpowiedź od Reinforced Beds

Thank you for your lovely review, it really means a lot to us! We are so pleased to hear you have been happy with multiple purchases and that everything is meeting expectations. Thank you for your repeated custom, and we hope to assist you again in the future!😊

Oceniono na 5 z 5

Bed the best I have ever bought

Bed the best I have ever bought, arrived quickly , packaging was perfect , easy to put up and the drivers were so helpful making sure they were put safely in the house as I have young children, only be buying from here from now on.

8 kwietnia 2026
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Odpowiedź od Reinforced Beds

Thank you so much for your kind feedback! We are delighted to hear everything arrived in great condition and that the delivery team were helpful on the day. We truly appreciate your support and look forward to helping you again in the future!😊

Oceniono na 5 z 5

Good communication fast delivery sturdy…

Good communication fast delivery sturdy bed

7 kwietnia 2026
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Odpowiedź od Reinforced Beds

Thank you so much for your feedback! We are really pleased everything arrived quickly and that the bed is performing as expected. We appreciate you taking the time to share your experience 😊

Oceniono na 5 z 5

Excellent experience- first time customer

I ordered bunk beds and a mattress on Easter Monday when the office was closed. As promised my order was dealt with the next day promptly. I received an email asking me to pick which day I would like the beds to arrive. The delivery company used was excellent. I was provided with a 2 hour time slot and received a call when they were around 40 minutes away. The beds were straightforward to build and are solid. Absolutely no noise when in use even when it's an adult. The memory foam mattress purchased to go on the top bunk is very comfortable as well. A 10/10 experience for me - would definitely use again.

7 kwietnia 2026
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Odpowiedź od Reinforced Beds

Thank you so much for taking the time to leave such a detailed review!

We are really pleased to hear the whole process ran smoothly from ordering through to delivery, and that everything arrived as expected. It is also great to know the beds and mattress are performing well and providing a comfortable, sturdy setup.

Your feedback means a lot to us, and we would be delighted to assist you again in the future!😊

Oceniono na 5 z 5

bed is beautiful

bed is beautiful, quick service

7 kwietnia 2026
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Odpowiedź od Reinforced Beds

Thank you for your feedback! We are really pleased to hear everything met expectations and that your order arrived promptly. We appreciate you taking the time to share your experience 😊

Oceniono na 5 z 5

Black metal framed reinforced beds:

Black metal framed reinforced beds:
Excellent product strong well made and just what we needed.
Easy to put together and suitable for any bedroom setting.
Would strongly recommend I have 3 different sizes of this product Double Small Double and a Single.

19 marca 2026
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Odpowiedź od Reinforced Beds

Thank you for taking the time to leave such a lovely, detailed review! We are delighted to hear the beds have met your needs across the different sizes and that you found them straightforward to assemble. It is great to know they’re working well in your space. Your support and recommendation are truly appreciated!😊

Oceniono na 1 z 5

Awful slimy salespeople

17 kwietnia 2025
Opinia niezależna
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Odpowiedź od Reinforced Beds

We are really sorry to see this feedback. This certainly isn’t the experience we aim to provide.

As we are unable to identify your order from this review, we would really appreciate the opportunity to look into this further and understand what may have gone wrong. Please feel free to contact our team directly with your details and we will do everything we can to assist and put things right.

Oceniono na 5 z 5

Installation of bed…

The guys that came and set up the bed were polite, friendly and very professional would highly recommend this service

2 kwietnia 2026
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Odpowiedź od Reinforced Beds

Thank you for your kind feedback, it is greatly appreciated! We are really pleased to hear everything went smoothly on the day and that the service met expectations. Your recommendation means a lot to the team!😊

Oceniono na 5 z 5

Great service from start to finish…

Great service from start to finish thank you

31 marca 2026
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Odpowiedź od Reinforced Beds

Thank you for taking the time to share your feedback, it really means a lot to the team! We are pleased everything went smoothly for you and hope you enjoy your new bed for years to come!😊

Oceniono na 5 z 5

You want quality the get your bed at reinforced beds

Over the moon with my new bed and mattress.
Really good quality brilliant strong, which is what I needed as im disabled.and the mattress is amazing I got the brick which is really thick but super comfy well worth the wait just wish I went size up.but the company was lovely kept me updated on my order so thankyou so much

30 marca 2026
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Odpowiedź od Reinforced Beds

Thank you so much for your kind feedback, it really means a lot to us! We are so pleased to hear that the bed and mattress are working well for you and providing the support you need. It is also great to know our team kept you updated throughout the process. We truly appreciate your support and hope you continue to enjoy it for many years to come!😊

Oceniono na 5 z 5

Excellent product!

Excellent product. As described. Good communications and excellent delivery team. Thank you!

30 marca 2026
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Odpowiedź od Reinforced Beds

Thank you for your feedback, we really appreciate it! We are pleased to hear everything went smoothly from order through to delivery, and that our team kept you well informed along the way. We hope to assist you again in the future!😊

Oceniono na 5 z 5

Great double bed

Great double bed! Exactly what we were hoping it would be. Delivery within time frame notified, all well packaged, straightforward assembly. Seems very robust. Thank you, Reinforced Bed Company!

30 marca 2026
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Odpowiedź od Reinforced Beds

Thank you for taking the time to leave your feedback! We are really pleased to hear everything came together smoothly, from delivery through to setup. It is great to know it has met your expectations and feels solid in use. We appreciate your support and hope to help again in the future 😊

Oceniono na 1 z 5

Abysmal Customer Service & Sales Tactics

I recently tried to purchase a Langham HD Triple Bunk Bed in Oak from this company at £499.00. Their website clearly stated “FREE UK DELIVERY”. I went through the ordering process and at the checkout the delivery showed £30.00. I could not remove it so I contacted the company via online chat. I explained the situation that they had advertised free delivery but were not offering it at the checkout. I asked them as a gesture of goodwill to remove the delivery charge as I had clearly been mislead by their website. They refused my request and changed the website to “Premium 2 Man Couriers” as we chatted. When I asked why they would not honour what their website offered their reply was “We do not do free delivery” I had already checked on Amazon and the same company was selling the exact same product for exactly the same price but with FREE DELIVERY! When I pointed this out to them whilst on chat, at first they denied that it was the same price and then in real time, they changed the Amazon listing price to £509.00 for this item in Oak. Fortunately, I had placed my order for this item on Amazon BEFORE their sudden price increase. I expressed my disappointment in the way that they dealt with this matter, but they were not interested in doing the right thing for the customer.
Unfortunately when the item arrived from Amazon they had described the wooden slats as “HEAVY-DUTY 29MM WOODEN SLATS – Equipped with extra-thick 29mm solid wooden slats” but the slats thickness that I measured with a Vernier Caliper were between 19.81mm and 22mm and they were made out of plywood and NOT solid wood. I complained and asked them to supply the slats that they had advertised but they refused simply stating “the slats that you have received are fit for purpose” I said that was not the point as I had bought this item based on the slats being 29mm thick and had received slats two thirds of that thickness. A full refund was offered if I dismantled the bed, carried it down 2 flights of stairs and sent it back in their original packaging. I was not going to be put to this trouble so I asked them to offer me a “good will” gesture of a partial refund to compensate me for what I paid for but did not receive. At first they refused but when Amazon got involved they eventually sent me a derisory refund of £15.00. I advised that I was not at all satisfied with this refund on a £499.00 item, but as before they were not interested. I decided to stop wasting any more of my life with this atrocious company but wanted to share my full and honest experience with others, so that if you decide to trade with them, you have been forewarned. I would strongly advise against it.

5 marca 2026
Opinia niezależna
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Odpowiedź od Reinforced Beds

We take feedback seriously, but we do need to correct a number of points in your review as it does not accurately reflect the situation.

Firstly, regarding delivery. We do not offer free delivery on large items such as triple bunk beds that require a 2-man delivery service. This is clearly stated on our website. The £30 charge you saw at checkout is for a specialist room-of-choice delivery service, not a standard parcel delivery.

At the time of your enquiry, we had recently updated our smaller item delivery from free to £7.50 for 1-man courier services, and our team were in the process of updating wording across the site. This is why you may have briefly seen conflicting messaging. However, your order would not have qualified for free delivery in any case due to the size and handling requirements of the product.

In relation to Amazon, the pricing structure is different. Delivery is built into the product price, which is why it appears as “free delivery.” This is standard practice across marketplaces and not a like-for-like comparison with direct website pricing.

Regarding the slats, the product you received is manufactured to our specifications and is tested for strength and durability. The bed is designed to be robust and fit for purpose, which is the key requirement. The difference you are referring to does not affect the structural integrity or performance of the bed.

You were offered a full return and refund, which is the correct and fair resolution when a customer is not satisfied with a product. As a gesture of goodwill, and following Amazon’s involvement, a partial refund of £15 was issued, which you accepted. This is in line with the nature of the concern raised.

We do not accept that we have misled you, nor that the product is unsuitable. We fulfilled the order correctly and offered appropriate resolutions throughout.

Oceniono na 5 z 5

Great

Product is extremely good

25 marca 2026
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Odpowiedź od Reinforced Beds

Thank you for your feedback, we really appreciate you taking the time to share it! We are pleased to hear you are happy with your purchase and that it has met your expectations. We hope it continues to serve you well 😊

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