1. ¿Se puede denunciar a BEST?Sí, se puede denunciar cualquier empresa si hay:prácticas engañosas,publicidad falsa,spam abusivo,uso indebido de datos,cobros no autorizados,bloqueo de fondos,manipula... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
When the market started to heat up again I moved some funds into Best Wallet instead of leaving everything where it was. I wanted to actually control things this time, especially after watching how ch... Zobacz więcej
Reakcja na opinię
I like Best Wallet but I feel like the app still feels like it’s maturing. The token swap feature works, but sometimes the fees aren’t super clear until the last step, and that’s a bit annoying when g... Zobacz więcej
Reakcja na opinię
Best Wallet is decent but not amazing, at least for me. I mainly use it to track my portfolio across a few different chains. It does a solid job showing balances in one place, which helps during all t... Zobacz więcej
Reakcja na opinię
1,8
Słaba
902 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Podvodnici uz do penazenky sa neda…
Podvodnici uz do penazenky sa neda prihlasit.podpora nereaguje.Pozor pride o vsetko!!!!!!!!!!!!!!!!!!!!!!!
29 czerwca 2025
Opinia niezależna
Odpowiedź od Bestwallet
Hi Andy! I'm sorry to hear about your experience with our support team so far! Due to the large volume of inquires we're experiencing, there are some delays in our initial response. However, please rest assured as we'll respond in your ticket as soon as possible.
Noch nicht mal einen Stern haben die…
Noch nicht mal einen Stern haben die verdient. Kein Support keine Hilfe und alle coins weg . 100% Verlust. Finger weg von best wallet !!!!
1 marca 2025
Opinia niezależna
Odpowiedź od Bestwallet
Hi Marc, we’re sorry to hear that your experience with our support team did not meet your expectations. We understand how important timely assistance is, and we’re actively working to ensure faster responses for all our customers. Please don’t hesitate to reach out to us directly at contact@bestwallet.com, if you need any further assistance.
Tokens disappear claims don't work this…
Tokens disappear claims don't work this is just a big scam.
4 czerwca 2025
Opinia niezależna
Odpowiedź od Bestwallet
Hi there, we're sorry to hear that you are facing difficulties claiming your tokens! After a presale token you've purchased gets launched, you'll need to claim it from the project's official website. Once you make your claim and import the token's contract address into your view, you'll be able to start trading your new tokens. If you're still struggling with getting your tokens into your wallet, please contact our support team at contact@bestwallet.com and they will be happy to assist further.
Pump and dump
A L’INTENTION DE BEST WALLET: Si votre "vérification rigoureuse" laissait passer un pump & dump moisi, alors soit vous êtes incompétents, soit complices — dans les deux cas, fuyez cette daube.
24 czerwca 2025
Opinia niezależna
Odpowiedź od Bestwallet
Hi Mickael, please provide us with more information on the issue you've encountered. We'd be more than happy to help resolve any doubts, so please contact us at contact@bestwallet.com.
This is what happened to me yesterday…
This is what happened to me yesterday when the presale Solaxy went live for claiming. I had purchased 1.2 million tokens and staked them, which was a big mistake. I had total rewards of a little over half a million. I opened the Best Wallet app to claim, and to my surprise, I saw that the tokens were already claimed in the wallet app. So I decided to move the Solaxy tokens to another wallet, and before I could make the transfer, they were stolen again. I have always believed that BEST WALLET runs these scams regularly. I have two more presale purchases with this company, and this, too, will be stolen like the other six presale investments I have made with them. Never trust their responses when they reply asking you to create a ticket, because then you're targeted. Rest assured, they will never respond to the countless emails. They are a 100% scamming company. I will never recommend anyone to be a part of these scammers.
24 czerwca 2025
Opinia niezależna
Odpowiedź od Bestwallet
Hi Gladwyn, we’re sorry to hear about the issues you’re experiencing! Our Support team has replied to you in your ongoing ticket — please feel free to get back to them at a time that’s convenient for you so they can assist you further.
C'est un voleur
C'est un voleur. Le createur de best wallet M. Paul Scandella est le createur de l'entreprise eldo wallet qui possède bestwallet. Ils ont que des faux projets,Mind Of Pepe, solaxy, Zeus,..... il est Francais habite à Colmar vous le trouverez sur LinkedIn....
24 czerwca 2025
Opinia niezależna
Odpowiedź od Bestwallet
Hi Drhouin! Please keep in mind that the upcoming tokens or early-stage projects shown in the Best Wallet app are independent from Best Wallet itself. We always recommend doing your own research before making any investment decisions. If you need any extra help, don’t hesitate to contact our Support team at contact@bestwallet.com — they’ll be happy to assist you!
Alle Token verschwunden als ich…
Alle Token verschwunden als ich verkaufen wollte. Jetzt sind Kurse scheisE und Geld ist weg. Presales sind hier sowieso alle Scam oder Reinfall. Und dann kann man nichtmal die Kohle rausziehen. Hunderte Euro jetzt einfach unsichtbar und damit erstmal weg.
Support keine Antwort. NIEMALS HIER HIN
23 czerwca 2025
Opinia niezależna
Odpowiedź od Bestwallet
Hi Kevin! We are sorry to hear that you are facing difficulties with our app. Currently, we are experiencing an unexpectedly high volume of inquiries, which has resulted in longer response times than usual. Rest assured, we are actively working to resolve this and we'll get back to you as soon as possible.
This is fraud app
This is fraud app
At the time of claiming your token it will it allow you to claim.
It’s a scam app
Customer serviced rep will tell you that your wallet is hacked and you lost all your tokens we are sorry
23 czerwca 2025
Opinia niezależna
Odpowiedź od Bestwallet
Hi Kapil! When claiming your tokens, you can try accessing the project's website from a PC/ desktop browser and making your claim that way. If this doesn't help, please send us an email at contact@bestwallet.com and we'll help you get your tokens into your wallet!
Presales offer promise but never deliver
Best Wallet is great as a wallet. While pre sales appear to offer a great opportunity for early rewards, I have never made any profit in Best Wallet promoted presales. The people that truly make the profit are, surprise, the creators of the pre sales token, yes they are scammers in plain sight. They will get the opportunity to sell the tokens before us retailers thus taking peak profit and we get the scraps which is less than you invested. It engenders excitement, a short term dopamine hit like any gamble but there is only one winner, the house! None of these presale tokens have gone on to do anything spectacular. My advice, don t waste your money, just buy Bitcoin, Link, Ondo, Etherum during the dips and hold. Anything that promotes 100x this and that, who cares, ignore such claims you won t win time and time again.
24 czerwca 2025
Opinia niezależna
Odpowiedź od Bestwallet
Hi Clark! Please note that each upcoming token listed in the Best Wallet app is managed by its own team and is independent from Best Wallet itself. Newly released tokens can be highly volatile, with prices determined entirely by the market — we have no influence over token prices. If you need any further assistance, please contact our Support team at contact@bestwallet.com — they’ll be happy to help!
Bestwallet me demande 15 Dollars pour stacker mes Solaxy
J'ai acheté le jetons Solaxy, la prévente est terminée, Bestwallet me demande 15 euro , pour récupérer est stocké mes jetons . C'est carrément du vole a ce prix .
23 czerwca 2025
Opinia niezależna
Odpowiedź od Bestwallet
Hi there! We will never ask you for payment to recover or store your funds! If you’re referring to gas fees — these are the costs required to process and validate transactions on blockchain networks. Gas fees are a standard part of using blockchain and are not set or received by Best Wallet. If you encounter any difficulties, please contact our Support team at contact@bestwallet.com — they’ll be more than happy to assist you.
C’est une grosse arnaque
C’est une grosse arnaque. Il viennent de terminer une prévente: « Mind of Pepe ». Ça ne vaut plus rien et en plus les soi-disant tokens sont bloqués. Tous leurs projet en prévente sont bidons et tout va s’effondrer. Ils veulent juste se faire un maximum d’argent en organisant des préventes de produits bidons
20 czerwca 2025
Opinia niezależna
Odpowiedź od Bestwallet
Hi Frederic, please note that the upcoming tokens or early-stage projects listed in the Best Wallet app are independent of Best Wallet itself. These tokens can be highly volatile, and we strongly recommend doing your own research before making any investment decisions.
Voilà plusieur fois que mon compte…
Voilà plusieur fois que mon compte tombe a 0 mes token de pré-salé disparaissent a fuir ce n’est pas normal est le pire c’est qui ne règle meme pas le problème
(Best Wallet ce n’est même pas la peine de commenté je commence en en avoir marre
Ce n’est pas normal une mise à jour devrait être faite depuis le temps est je ne suis pas le premier à me plaindre
20 czerwca 2025
Opinia niezależna
Odpowiedź od Bestwallet
Hi Yumi, our Support team has confirmed that they’ve reached out to you. Please feel free to get back to them in your ongoing ticket at a time that’s convenient for you — they’ll be happy to assist further.
They don’t reply to tickets no support
I sended a ticket 1 week ago and still haven’t receive a reply lol. What a joke. Must be a scamming company. I asked in my ticket why i don’t see the sell options in my dashboard
11 czerwca 2025
Opinia niezależna
Odpowiedź od Bestwallet
Hi Vincent! We apologize for the delay in getting back to you.
We understand how frustrating it can be not to receive timely support, and we truly appreciate your patience. At the moment, we’re experiencing an unusually high volume of inquiries, which has led to longer response times than usual. Rest assured, our team is actively working to address this, and we’ll get back to you as soon as possible.
QR code scaning issue
Cooperation with Daniel was successful from the beginning to the solution of the problem.
18 czerwca 2025
Opinia niezależna
ARNAQUE
Bonjour. J'ai acheté en prévente des Mind of Pepe. Au moment de réclamer les jetons, il n'y avait plus que 0 claimable MIND. Les jetons ont tout simplement disparu. Je les ai contacté par mail. J'ai eu droit à une réponse automatique, puis plus rien malgré mes relances. J'ai acheté d'autres jetons en prévente (bull btc, salaxy, best wallet, subbd, snorter et bitcoin hyper). J'ai bien peur de m'être fait arnaquer sur toute la ligne et de ne plus rien retrouver!. Donc ne tombez pas dans le panneau comme moi, FUYEZ!!!
16 czerwca 2025
Opinia niezależna
Odpowiedź od Bestwallet
Hi Thuries! We’d like to apologize for the delay in response on behalf of our Support team. They’re currently experiencing a large backlog, but I can confirm that they’ve provided the requested information in your ongoing ticket. Please feel free to get back to them at your earliest convenience—they’ll be happy to assist further.
THIEVES
THIEVES. These guys are set up to steal your money. They have stolen thousands from me across multiple tokens. Tokens just disappear from your wallets. Do not engage, they are scammers.
IGNORE THEIR RESPONSES - they never reply on their emails. They’re scammers and have stolen thousands $.
Best wallet - if your sincere, give me your legal contact details as I have been requesting for 4
Months so we can deal
With this in court.
9 czerwca 2025
Opinia niezależna
Odpowiedź od Bestwallet
Hi Max! We’d be more than happy to assist you with any issues or difficulties you’re experiencing with the Best Wallet app. Please share the details with us at contact@bestwallet.com, and our team will be glad to help.
Ich habe für etwas mehr als 1000 Euro…
Ich habe für etwas mehr als 1000 Euro Welpe token im presale gekauft. Das Geld wurde von einem Unternehmen namens " wert" eingezogen.
Nach dem presale ein Hauch von Nichts, ich habe ALLES versucht aber meine Welpe token sind nicht auf best wallet sichtbar. Ich hatte einen regen Mailaustausch mit der Firma " wert" die zwar seeeeehr bemüht waren, mir aber am Ende nicht helfen könnten.
Der Austausch mit best wallet war nicht nur mühsam sondern wurde immer wieder einfach abgebrochen...fakt ist ich habe meine 1000 EU verloren.
Also NICHTS bei best wallet kaufen....finger weg
1 lutego 2025
Opinia niezależna
Odpowiedź od Bestwallet
Hi Angelica! We apologize for the delayed response on our side. Our support team has confirmed that they’ve replied to your ongoing ticket. Please feel free to get back to them at your convenience—they’ll be happy to assist you further.
This should be called worst wallet
This should be called worst wallet. It easy to receive your money but try getting your money back. Support doesn't answer. It has over $600 of my moneyETH that it won't send to another wallet it says it's an error. Don't buy or the join the cryto presale don't send your money if there are any attorneys out there with a class action please contact me . They should not be doing business and it's a scam. I have contacted support numerous times and it crickets. Trust pilot you should investigate. They are a scam . Do Not Send Your Crypto to this wallet or you'll never see it again. I have emailed them going on 2 weeks now
Then you should probably check your reviews. You have a 2.2 r a ting for a reason. I sent the information you requested in an email per your email last night so not sure why you're asking for tge info again....probably should l d look for that email and fix the problem or read the reviews and fix the problem. I just want the problem fixed. You can easily receive money but sending it is the problem .... fix that...also per my earlier email l will write to every article that is written about best wallet and tell them how you are scamming people.
13 czerwca 2025
Opinia niezależna
Odpowiedź od Bestwallet
Hi Tamara, we apologize for the delay in response. We're currently experiencing a high volume of inquiries, which has created a backlog. We're not aware of any issues with our send feature. If you're having trouble, please send us a screen recording and your phone's specifications in your ticket, and we'll escalate it with our product team. Our team will get to your ticket as soon as possible, and you’ll be assisted accordingly.
Escroquerie
Heureusement je n' ai perdu que 20 eur.
Best Wallet n est responsable de rien
Quand vous demandez où sont les Cryptos achetées, ils vous disent qu ils ne sont qu intermédiaires et qu'il faut contacter le vendeur.
Le vendeur vous donne un code de transaction et vous dit de contacter Best Wallet.
Tout ceci n est pas sérieux. A éviter.
Bien entendu ils répondront à ce message en disant de contacter le service client, qui ouvrira un ticket pour vous dire de contacter le vendeur.
18 maja 2025
Opinia niezależna
Odpowiedź od Bestwallet
Hi Alain!As a non-custodial provider, Best Wallet doesn’t sell crypto directly. Instead, we partner with trusted third-party providers to facilitate your crypto purchases. We’d be more than happy to take a second look into the missing deposit—please reach out to our support team at contact@bestwallet.com, and they’ll assist you further.
There are many fake reviews here
There are many fake reviews here, espescially, thoose with only 1 reviews, dont trust them. Best wallet is 100 % scam, and thoose presales, all are scams.
31 maja 2025
Opinia niezależna
Odpowiedź od Bestwallet
Hi there! We're here to help with any issues or concerns you might have with the Best Wallet app. Just send the details to contact@bestwallet.com, and our team will gladly assist you.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.