After an initial problem with the confirmation email not arriving, one phone call sorted it out, a very pleasant young lady dealt with the issue. Items arrived very quickly. Overall I am quite satisfi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordering online was easy, had to chase up order though as didn’t get e mail response. Order delayed by one week otherwise would have been 5 stars
Excellent customer service from one of the agents Daniel N. He dealt with my query straight away, responded to my emails promptly and sent out a brand new AB Booster immediately. This arrived within l... Zobacz więcej
Reakcja na opinię
I was used to doing sit-ups and crunches at home but they are hard on my neck and back, and not at all comfortable. I decided to try the Ab Generator and it’s the best decision I’ve ever made!!! This... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Shop with Best Direct online, pioneers in unique and innovative products for the Home, Cleaning, Kitchen, DIY and Health & Fitness. The lowest prices on the Internet one click away.
Dane kontaktowe
Telford Way, NN16 8PX, Kettering, Zjednoczone Królestwo
- 0330 013 9987
- support@csbdirect.co.uk
- bestdirect.co.uk
4,3
Doskonała
270 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od Bestdirect
Thank you for your kind feedback. We're delighted to hear that you’re happy with the excellent quality.
We truly appreciate your support and look forward to serving you again in the future.
Odpowiedź od Bestdirect
Thank you for your kind feedback. We're delighted to hear that you were happy with the fast delivery and good price.
We truly appreciate your support and look forward to serving you again in the future.
Odpowiedź od Bestdirect
Thank you for your review! We’re glad to hear that you feel well looked after. Providing great service to our customers is always our top priority. We really appreciate your support.
Great walking stick,keeps you upright…
Great walking stick,keeps you upright rather than stooped. Delivered on time.Would highly recommended.
30 stycznia 2026
Odpowiedź od Bestdirect
Thank you for your review! We’re delighted to hear the walking stick is helping you stay upright and that your delivery arrived on time. We really appreciate your recommendation.
The goods I received were very good…
The goods I received were very good delivered by a good man who arrived on time respected my property and was pleasant thanks bestdirect good work
25 lutego 2026
Odpowiedź od Bestdirect
Thank you for your kind words! We’re glad your order arrived on time and that you were happy with the delivery. We really appreciate your support!
I was informed at all stages about my…
I was informed at all stages about my delivery and I am very satisfied.
15 stycznia 2026
Odpowiedź od Bestdirect
Thank you for your feedback! We’re glad to hear you were kept informed and are very satisfied with your delivery.
Haven’t used it yet but looks great and…
Haven’t used it yet but looks great and delivered quickly and packed great
17 lutego 2026
Odpowiedź od Bestdirect
Hi, thank you for your feedback!
We’re glad to hear everything arrived quickly and well packaged.
Faulty cooker quickly replaced
Within a couple of days of receiving my Chef-0-matic 2 door oven the on/off switch stuck. When I reported this my complaint was received with friendly courtesy and efficiently dealt with. Arrangements were made for the faulty item to be collected and its replacement arrived quickly.
12 lutego 2026
Odpowiedź od Bestdirect
Hi, thank you for your feedback.
We’re sorry about the initial issue, but we’re glad our team could resolve it quickly and efficiently.
Box left on ground outside porch door…
Box left on ground outside porch door which was unlocked. Just a good job that it was not raining heavily.
12 lutego 2026
Odpowiedź od Bestdirect
Thank you for bringing this to our attention.
We’re very sorry to hear about the way the package was delivered. This is not the level of service we expect from our delivery partners. We will be raising a formal complaint with the carrier to ensure this situation is reviewed and does not happen again.
We truly hope that, despite this delivery issue, you are satisfied with the product itself and that it meets your expectations. Your experience matters to us, and we appreciate you taking the time to share your feedback.
If you need any assistance or have questions about the product, please don’t hesitate to contact our support team.
Kind regards,
Best Direct
Air compressor
Saw this item on telly and thought just got to have one to make life easier.
9 lutego 2026
Odpowiedź od Bestdirect
Thank you very much for your review!
We’re delighted to hear that you decided to give the air compressor a try and that it caught your attention. We hope it makes your day-to-day tasks easier and more convenient, just as intended.
Thank you for choosing us and for sharing your experience.
Kind regards,
Best Direct
Odpowiedź od Bestdirect
Thank you for your kind feedback!
We’re pleased to hear that you’re happy with our service. Your support is greatly appreciated.
Kind regards,
Best Direct
Received an excellent service from…
Received an excellent service from placing the order to my query being resolved quickly by a member of the customer care team , it’s a 10 from Jen
5 lutego 2026
Odpowiedź od Bestdirect
Thank you so much for your wonderful review!
We’re delighted to hear that you received excellent service from start to finish and that our customer care team was able to resolve your query quickly. Your kind words truly mean a lot to us.
Thank you for taking the time to share your experience.
Kind regards,
Best Direct
Very pleased with the Puripods
Very pleased with the Puripods. Work well and good value for money from this business. Arrived sooner than expected and well packaged.
5 lutego 2026
Odpowiedź od Bestdirect
Thank you for your feedback!
We’re glad to hear you’re pleased with the Puripods and that everything arrived quickly and well packaged.
Kind regards,
Best Direct
Settee covers
Great products and prices 😃
Also great delivery too ...
Thank you Bestdirect 5 Stars
30 stycznia 2026
Odpowiedź od Bestdirect
Thank you for the 5 stars! 😃
We’re delighted you’re happy with our products, prices, and delivery.
Best regards,
Best Direct Team
Odpowiedź od Bestdirect
We’re sorry to hear about this and understand your frustration. Our goal is for you to receive exactly what you ordered.
We can see that you purchased the 3.6 METERS – STARLYF TELESCOPIC HYDROCLEANER. Please let us know which product you received and contact our customer support team at support@csbdirect.co.uk
so we can take care of this right away with a replacement.
Customer service were polite and…
Customer service were polite and helpful throughout putting my mind at ease thank you
28 stycznia 2026
Odpowiedź od Bestdirect
Thank you for your kind words!
We’re pleased to hear our customer service team was polite and helpful and helped put your mind at ease.
Kind regards,
Best Direct Team
Delivery was in time and kept informed…
Delivery was in time and kept informed of this.
27 stycznia 2026
Odpowiedź od Bestdirect
Hi, thank you for your feedback!
We’re glad to hear the delivery was on time and well communicated.
great item easy to order promt delivery
8 stycznia 2026
Odpowiedź od Bestdirect
Thank you! We’re delighted you’re happy with your purchase and our service.
Quick and efficient service excellent…
Quick and efficient service excellent quality of goods
12 stycznia 2026
Odpowiedź od Bestdirect
Thank you so much for your kind words! We’re delighted to hear you’re happy with our quick service and the quality of our products. We look forward to serving you again soon.
Perfect purchase of pump
Perfect purchase of pump. Excellent price. Very fast delivery. Perfect purchase
15 stycznia 2026
Odpowiedź od Bestdirect
Thank you for choosing us and for sharing your experience! We’re glad you’re satisfied with the product, the price, and our fast delivery. Your feedback means a lot to us.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.