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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Order a sweater for breast cancer and someone had written numbers on the inside of the back shoulder. Asked for a replacement and all they want to do is offer a refund of $5.00 and then I can order a... Zobacz więcej

Oceniono na 1 z 5

Awful customer service. Non existent!! No phone support, only email & they don't respond. Ordered from them over a month ago & they claim package was delivered which it was not. Disputing the charge w... Zobacz więcej

Oceniono na 1 z 5

If I could get zero stars, I would. Ordered clothing on 3/21/25. Never received merchandise. Have contacted company several times by email, and this problem has not been solved. I am out $61.57.... Zobacz więcej

Oceniono na 2 z 5

First time ordering with this company, won’t be making any more orders. My item is nothing like the picture. The sizing is very small and I doubt if the fabric is actually cotton and linen, I wouldn’t... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep odzieżowy

Napisane przez firmę

BelleZeke is committed to providing women with the best cotton and linen style clothing, focusing on the customer's fashion experience.


Dane kontaktowe

1,4

Bardzo słaba

Wynik TrustScore: 1.5 na 5

64 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

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Oceniono na 1 z 5

do not even bother

do not even bother. the product and the photos are quite different..shipping takes weeks to arrive in USA. refunds- having done everything they asked they still want more..
shop elsewhere
Not sure how to reply to you. Dear customer,
Thank you for getting back to us and telling us your option. Here are steps of return.
(The product you return needs to ensure the tag and the clothes are intact and undamaged. Item should be put in the original bag that have the product codes.)
(1)Print the attachment and fill in the columns of “reason for return”, “logistic carrier” and “tracking No.”
(2) Take a clear photo of the form and then put it into the parcel.
(3) Take a clear photo of the delivery note and tracking number.
(4) Return the package to the following address:
J&M global logistic Inc
98 wakefield ave 3c
Staten island, NY 10314 the USA
+1-332-256-8382
We will refund you immediately after the receiving center receives your return package and checks everything is right. So please get back to us with the tracking number and photos we need after it is delivered. Sorry for any inconvenience.
Looking forward to your photos and tracking number.
So i did all this and then I was asked to please send the tracking # after I enclosed it in two different places. but I did and now i am awaiting the refund. the package took almost 4 weeks to arrive. and i get that there are delays.

7 grudnia 2022
Opinia niezależna
Logo Bellezeke

Odpowiedź od Bellezeke

Hi there,
Thank you for taking the time to share your review on Bellezeke.

Admittedly, once the parcel is shipped, the normal waiting time is ranged from one week to three weeks. Therefore sometimes customers need some patience in waiting. If some hiccup occurs, for example, USPS takes your parcel to their mail recovery center to do a daily inspection, it even takes longer time for the parcel to arrive. We are sorry for any inconvenience.

But I don't quite understand the last but one sentence: having done everything they asked they still want more. What did the customer service representative ask you for? As far as I know, if they ask for an amount of info, there must be something important to compare or verify. Hope you can understand.

I was wondering if it's possible for you to offer your order ID so I can help you with this matter.

Bellezeke



Could you offer the email you used to place the order and the order ID (a number starts with BZ and looks like BZ123456) by emailing us at complaint@bellezke.com so we can resolve this problem personally? We look forward to hearing from you soon.

Oceniono na 5 z 5

I love cotton and linen clothing.

I love cotton and linen clothing but not all products are true to that claim. I also love skirts and tops and dresses to mix and match. My purple skirt has just arrived, on time and well packed. I am so thrilled with the material, the colour, the well sown seams and zipper and I will be purchasing more products from you again as I need them. Thank you for your great products and your solid customer service.

16 listopada 2022
Opinia niezależna
Logo Bellezeke

Odpowiedź od Bellezeke

Oh, thank you so much. 💗

Oceniono na 1 z 5

The goods are wrong

I bought 4 items from Bellezeke, 3 received, one missing, among those 3 items received, only one looks like the one line images, another 2 are totally different, I am very disapointed

14 października 2022
Opinia niezależna
Logo Bellezeke

Odpowiedź od Bellezeke

Hello Amanda,
Sorry to see that you feel dissapointed with your order. In this case you can reach out to customer service to resolve the problems. We have sent you an email to start to sort it out. We hope to hear from you.
Bellezeke

Oceniono na 1 z 5

Do not order from Bellezeke - their clothes are very unsatisfactory I received 2 out of 3 items that I…

I received 2 out of 3 items that I ordered from Bellezeke. The 2 items I got were not even close to the measurements of the items I ordered. I kept them because I didn’t want the headache of their return requirements. Finally after I contacted them, they told me to choose a replacement for the unavailable order. I told them I preferred a refund. No response so far from Bellezeke.
Always read the reviews before ordering from these online fly by night shops!

14 września 2022
Opinia niezależna
Logo Bellezeke

Odpowiedź od Bellezeke

Hi Peggy,
Thank you for bring this issue to our attention.
We verified your order and found that we have responded to your email and issued the refund to your payment account. We have sent you an email with more details and proof fo your verification. Please check your mailbox.
We are sorry for any inconvenience and sincerely hope the problem can be resolved ASAP.
Bellezeke

Oceniono na 5 z 5

You always have some stylish clothes…

You always have some stylish clothes that I am looking for, and they are pretty nice.

7 października 2022
Opinia niezależna
Logo Bellezeke

Odpowiedź od Bellezeke

Hi, thank you very much for your review.
With your support, we will keep our hard work to offer better merchandises and service. If you have any query, please do not hesitate to get in touch with us.

Oceniono na 5 z 5

I really enjoyed your selection of…

I really enjoyed your selection of clothing and affordable prices. And I like the big discounts on my bill. That's great.

23 września 2022
Opinia niezależna
Logo Bellezeke

Odpowiedź od Bellezeke

Hi,
Thank you for your purchase and support! If you have any queries, please feel free to get in touch with us.
Bellezeke

Oceniono na 5 z 5

I enjoy the clothes I saw on the…

I enjoy the clothes I saw on the website. I found that there are more beautiful designs that I have not seen on the other website.

14 września 2022
Opinia niezależna
Logo Bellezeke

Odpowiedź od Bellezeke

Hi,
Thank you for your purchase and support! If you have any queries, please feel free to get in touch with us.
Bellezeke

Oceniono na 5 z 5

I love you have so many selections than…

I love you have so many selections than the average online store. I just placed one order, and love what I have bought. I'm glad I found your site!

15 sierpnia 2022
Opinia niezależna
Logo Bellezeke

Odpowiedź od Bellezeke

Hi,
Thank you for your purchase and support! If you have any queries, please feel free to get in touch with us!
Bellezeke

Oceniono na 5 z 5

I was so attracted by the good quality…

I was so attracted by the good quality and fine price of the items I bought. And now I just placed my second order at this shop. I really love the stylish clothing in bellezeke. I will recommend this website to all my family and friends.

23 września 2022
Opinia niezależna
Logo Bellezeke

Odpowiedź od Bellezeke

Hello,
Thank you. Thank you for your perchase. Thank you for your liking. Thank you very much!
Bellezeke

Oceniono na 5 z 5

It is really helpful

It is really helpful. I asked for a question via email and the staff from customer service responded quickly. I appreciated that.

23 września 2022
Opinia niezależna
Logo Bellezeke

Odpowiedź od Bellezeke

Hi,
Thank you. We appreciate it, too! We are happy to help customer with any problem regarding their orders. And we have quick, friendly and helpful customer service. Should you have any question or need any assistance, do not hesitate to contact us agian, we will do the best to offer our service.
Bellezeke

Oceniono na 5 z 5

I’m fond of their styles,fit is great

I’m fond of their styles,fit is great, and the quality seems good.Overall,they are all over my expectation.

22 września 2022
Opinia niezależna
Logo Bellezeke

Odpowiedź od Bellezeke

Hi Bondy,
Thank you for your liking! The style, quality and other aspects of our website are great. We will keep on working to offer the best service. Hope to see you again!
Bellezeke

Oceniono na 1 z 5

DO NOT ORDER FROM THEM

1. Order took forever to arrive and they would not tell me when it was due.
2. They advised me one of my ordered garments was out of stock. Eventually agreed to exchange for cheaper item but have still not received a refund.
3. Garments arrived, terrible fabric and badly made. I asked to return for refund and they said I would need to apply for a refund. I said that the trouser fabric was see through and both garments did not fit. They asked me to photograph myself in the outfits and asked for my measurements, which I refused. They said I would need to return items to New York which would be expensive so they suggested I keep the outfits and they would give me a 30% refund. I said I wanted a full refund and am sending garments to New York. I feel this will not be the end of this saga.

20 września 2022
Opinia niezależna
Logo Bellezeke

Odpowiedź od Bellezeke

Hello,
Sorry that you had unpleasant shopping with your order.
1. The exchange amount has been refunded with the money of the return items.
2. Rest assured that we meant no offense--The purpose of asking for pictures and other information was just to get more details to improve our products, such as making a decision as to whether we should increase the waist width of the clothes. Our size has strictly followed the relevant standards, so we attach great importance to your feedback on the size. I'm sorry the size and mateiral did not work out.
3. In this case, we can expedite the refund for you. So could you please get back to us (We sent you an email via complaint@bellezeke.com) with the tracking number of your return package so we can issue the refund for you ASAP?

Bellezeke

Oceniono na 5 z 5

I’d appreciate that it’s better to show…

I’d appreciate that it’s better to show all sides and details of the clothes to make a decision to choose clothes.As generally I always see the front side on that website.

18 września 2022
Opinia niezależna
Logo Bellezeke

Odpowiedź od Bellezeke

Hi,
Thank you for your feedback. Your suggestion has been forwarded to appropriate management team for verification and improvement.
Best Wishes,

Oceniono na 1 z 5

This is looking like a SCAM to me

This is looking like a SCAM to me.
First, I never received my clothes despite paying extra money for a ‘speedy delivery’. Then, I managed to cancel my order after several emails back and forth saying it couldn’t be cancelled. Finally, customer services agreed to reimburse the full of my payment two weeks ago and I haven’t received any money in my Pay Pal.

Today, two days after posting my review, I was reimbursed. Many thanks. Maybe not SCAM but extremely poor service.

19 sierpnia 2022
Opinia niezależna
Logo Bellezeke

Odpowiedź od Bellezeke

Hi Angela,
We have refunded you to the original payment account. Usually it takes 1-10 business days for the funds to settle. I have sent you an email with attachment for your verification. Please check it. I look forward to hearing from you.
Bellezeke

Oceniono na 1 z 5

Beware Terrible co to deal with

Terrible co to deal with, send wrong colours, fabric is terrible and cheap, nothing like the linen they quote.
If you want to return or get a refund, forget it they openly argue with you and tell you they sent the right order. Do not deal with them, I am shocked they can operate in this manner

13 września 2022
Opinia niezależna
Logo Bellezeke

Odpowiedź od Bellezeke

Hi Evelyn,
Sorry to see that you had unpleasant shopping experience in our website. This issue is a bit compicated, so I have sent you an email to convenienctly deal with it. I hope to hear from you so I can offer my assistance to rectify this problem.
Bellezeke

Oceniono na 1 z 5

Update about Returns

My first review:
The product is a cartoon version of their website photo. The item is poorly made, the material feels like a bedsheet. I took measurements before I ordered to be sure the size would fit. It is tight. I don't know who is writing these 5 star reviews.
Update: About Returns.
They requested that I document the problem, so I sent photos. If you are returning product, there are hoops to jump through. This is not a 100% satisfaction guaranteed return policy. That being said, they do respond to emails and as you can see they respond to each review here.

I was offered a small initial discount to keep the product. I did not want the shirt, no matter the shipping cost. And they followed up with a better "discount" to keep the shirt, which made sense to accept as I was already spending too much time dealing with this. I made a poor decision and will donate.

All you folks who are giving 5 star reviews, let us know what you bought because maybe there is a difference in products. I bought the Cotton And Linen Dragonfly Print Rope Lace-Up Top- Grey.

I'm still waiting for the small refund. Maybe it will come tomorrow. They say it will come in 3 to 7 business days. It's now 8 business days.

9 września 2022
Opinia niezależna
Logo Bellezeke

Odpowiedź od Bellezeke

Hello,

Sorry that you had unpleasant shopping experience in our web, especially the size. Can you please send an email to complaint@bellezeke.com and give your order ID and recipient so I can verify your order and assist you? As I cannot verify your order.

Actually each of our merchandises has its own independent design, so the fit of products at the same size may vary. If you felt the size fails to fit, you can also contact us for a return within 30 days after delivery.

Bellezeke

Oceniono na 1 z 5

Awful awful Do not buy

Awful awful. Do not buy. Items very poor quality ,fabric incorrectly described. Have to jump through hoops to send items back and return is to USA so not cheap.

2 sierpnia 2022
Opinia niezależna
Logo Bellezeke

Odpowiedź od Bellezeke

Hello. Sorry for any inconvenience.
We have confirmed that we offered you a solution in the email, but you said you wanted to return the items, so we respect your choice. In fact, we also have other better solutions. We value every customer's buying experience.

If you have any questions, please feel free to contact customer service centre.
Bellezeke

Oceniono na 3 z 5

REVISED REVIEW

What I ordered was not what I received.

Bellezeke was quick to respond to the complaint of the shipping error and a full refund was given with 24hrs.

24 sierpnia 2022
Opinia niezależna
Logo Bellezeke

Odpowiedź od Bellezeke

Hello. Thank you for your feedback.
We apologize for your dissatisfaction on quality problem. We have contacted you by email complaint@bellezeke.com, please kindly to check it. Rest sured that we will try our best to help you.
As we always go through quality inspection on our merchandises before shipment, the problem you mentioned is being submitting to the warehouse to strengthen our quality inspection. We appreciate your feedback in our better service for you and other customers and really hope you can continue to pay attention to our website to witness our progress.
Thank you.
Bellezeke

Oceniono na 1 z 5

Pessima qualità

Pessima qualità. Ho ordinato un camicia colore verde ê arrivata rosa. Non é lino-cotone ma tessuto orrendo al tatto. Modelli e colori non corrispondenti in nulla a ció che ê proposto nelle foto del sito

25 lipca 2022
Opinia niezależna
Logo Bellezeke

Odpowiedź od Bellezeke

Hello. Thank you for your feedback.
We apologize for your dissatisfaction on quality problem. As we always go through quality inspection on our merchandises before shipment, the problem you mentioned is being submitting to the warehouse to strengthen our quality inspection. We appreciate your feedback in our better service for you and other customers and really hope you can continue to pay attention to our website to witness our progress.
Thank you.

Oceniono na 1 z 5

SCAM SCAM SCAM DO NOT USE

Scam scam scam do not trust these people.
They call in linen and cotton, it’s rough, see through, cheap and nasty polyester.
Hideous products nothing like the website.
They ship from china, have a UK return address and then insist they items should be returned to USA at your expense.
A complaint to PayPal and I eventually agreed to 70% refund and keep the products. The items are now my new gardening trousers 😬

7 lipca 2022
Opinia niezależna
Logo Bellezeke

Odpowiedź od Bellezeke

Hello. We are sorry for any inconvenience.
Should you need service for return or for anything regarding your order, please contact our customer service team to proceed. We will do our best to help.
And your share regarding return has been forwarded to the appropriate management team for verification and improvement. We appreciate your feedback in our better service for you and other customers and hope to hearing from you. Thank you.

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