Speedy response and delivered on time. However the packaging was damaged on delivery, fortunately the the small items inside were still there. I would say this is unusual, in the past the packaging ha... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Coffee machine service took slightly longer than expected. After checking with Bella Barista, was advised machine would be completed the following week, which it was and also promised a free bag of co... Zobacz więcej
I am never disappointed with my coffee beans. Organic, great taste. I order 1kg on subscription and log on as and when I’m ready for my next delivery. Fast delivery, excellent service what’s not to li... Zobacz więcej
From start to finish the whole process was straightforward. I knew what I wanted to buy looked online watched a couple of videos that reviewed the item I wanted and this company came up on YouTube wit... Zobacz więcej
Informacje dotyczące firmy
- Producent ekspresów do kawy
- również w kategorii:
- Hurtownia kawy
- Palarnia kawy
- Sklep z kawą
O Bella Barista - For Coffee Lovers
Napisane przez firmę
- Simply put...we're passionate about coffee.
- We sell the best coffee machines for the home and for commercial use.
- Have you tried our coffee? We have our very own coffee roastery.
- We roast 100% Arabica coffee fresh every week. Subscriptions are available.
- If you're interested in starting your own coffee shop or roastery, please visit us. We have everything you need on display and in stock at our showroom.
- We install commercial coffee machines within the midlands area. (UK)
- UK Stockist of Rancilio, Rocket Espresso, La Marzocco, Expobar, Mazzer, Compak, Bezzera, Quick Mill, ECM, Profitec and many more.
Bella Barista was created in 2003, with the aim to simply offer high quality gourmet coffee machines for the home. With an ever expanding range and thankfully a wonderful loyal customer base, we continue to make strides forward .
From our humble online beginnings Bella Barista now has established a market reputation for high coffee quality machines at the best value. Every order is handled and packaged with loving care to ensure complete satisfaction on the day your goods are received. We want all our customers to benefit and receive great value items with a level of service that only comes from many years of experience.
Bella Barista
Napisane przez firmę
- Satisfaction Guaranteed
- Fully stocked Parts and Accessories *Engineer on hand for servicing and maintenance. *Large stocks of spares and able to source spares for all machines sold. *BS EN ISO 9001:2000 Quality Assured *Parent Company has supplied the commercial coffee market since 1983 Contact details. Phone: +44 (0)1933 273275 Fax: +44 (0)1933 229025 www.bellabarista.co.uk E-Mail:contact@bellabarista.co.uk ALL NEW Bella Barista coffee machines come with a 2 year back to base parts & labour warranty.* All the coffee machines we sell are based on commercial machines which benefit from a certain amount of after sales care. At Bella Barista we are fortunate with our in house division (Towability, UK mobile catering manufacturer) to be able to offer a range of skills and expertise not usually found in general coffee machine retailers. It is of continual surprise to us that people will buy machines from internet suppliers that have no provisions or inclination to offer a reasonable after sales service and we are continually asked by people that find they have a machine that is not working (not supplied by Bella Barista) if we can help, but only Bella Barista customers have access to the full Bella Barista afters sales care. Even after two years we continue to ensure you wake up to great tasting coffee each and every morning. Most often we can diagnose common problems and resolve them quickly over the phone or email. We also keep a large number of parts and accessories in stock, that's not listed on the website.
Dane kontaktowe
Nene Court, NN8 1LD, Wellingborough, Zjednoczone Królestwo
- 01933 273275
- contact@bellabarista.co.uk
- bellabarista.co.uk
4,8
Doskonała
10 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 23% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
vey good has always
19 maja 2026
I just love this company ….
I just love this company ….. great service, great coffee and selection of machines ❤️
18 maja 2026
Thank you so much from your supporting…
Thank you so much from your supporting team and answering in the short time.
18 maja 2026
Helped to identify the correct spares for my espresso machine
Although I was disappointed they did not want to service my espresso machine, which I bought from them 20 years ago, they assisted in identifying the correct spare parts so I could service it myself.
Group E61 head replacement parts, and replacement green indicator light, arrived quickly, and I replaced them myself. My 20 year old machine is still going like new.
15 maja 2026
A reall taste of the sea air
Tastes absolutely great…..we always look forward to getting some SALT MARSH coffee
23 maja 2026
Lovely organic coffee
16 maja 2026
A truly outstanding private business
A truly outstanding private business. A very friendly, helpful and knowledgeable team. I have purchased machines and coffee from them for over 5 years and have always received wonderful service. Always a pleasure to visit.
21 maja 2026
Opinia niezależna
Charged a "20% restocking fee" for faulty machine return
Charged me a "20% restocking fee" for returning a faulty machine within 30 days. This illegal and against the Consumer Rights Act 2015, but given my current circumstances of having a fresh new born first child, I had no time or energy to put up a fight. Being a small/family company you'd expect them to honour my return with a full refund but they deducted £300 off my refund. Really disappointing.
1 maja 2026
Opinia niezależna
Odpowiedź od Bella Barista - For Coffee Lovers
Hi Jordy,
We are sorry to hear that you remain dissatisfied with the outcome.
Following receipt of your videos, we carefully reviewed the concerns raised and also assessed the machine directly alongside after arranging collection of the unit for further testing. During all inspections and bench testing, we were unable to replicate the fault described, and the machine was found to be functioning correctly.
We also communicated throughout the process that the machine could either be returned to you following testing, or alternatively a refund could be offered less the agreed deduction, which was accepted verbally according to our terms and conditions.
The request was raised 30 days after purchase and after the machine had been used. As a small family run business, we always aim to approach situations fairly, professionally and transparently for all customers.
We are genuinely sorry to hear of the personal circumstances you mentioned and wish you and your family all the very best with your new arrival.
If you would still like to discuss the matter further, please feel free to contact us directly.
Marko
Espresso express!
A quick look at the website and ordered on line.
Arrived the next day!
A very happy customer.
12 maja 2026
Great company to deal with
Great company to deal with. Sound product knowledge, they care about customers and customer care. Products - Rancilio Pro X and Eurika Atom W65 - exactly what we wanted and right price.
9 maja 2026
Bought a DF64 Gen 2
Bought a DF64 Gen 2, arrived fast and has been an irreplaceable part of my setup since.
Also want to shout out the customer service, I accidentally purchased the wrong option with different burrs than what I wanted. I emailed and they promptly changed my order to the correct one.
14 września 2025
Good customer support with the problem…
Good customer support with the problem of missing coffee on delivery
Easy access
7 maja 2026
Great service
Great service, products came quickly and of the highest quality. Purchased a df54 coffee grinder and tamper mate.
6 maja 2026
Order process went smoothly and the…
Order process went smoothly and the replacement item was cheap and just what I needed.
5 maja 2026
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