Josh served us at the Cambridge unit, and gave us time to consider which bed and divan would suit us, providing very helpful advice on materials and springing type. Once we had settled on the bed/div... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Josh was very friendly and approachable, from the moment I walked into the showroom. Listened attentively to my needs and requirements and without being pushy, recommended 4 mattresses that he fe... Zobacz więcej
Great selection of beds and mattresses on display. Able to test out your bed at your leisure. Staff on hand to guide you throughout the range and can answer any questions you have. Brought two mattres... Zobacz więcej
Reakcja na opinię
On Friday, I went bed shopping for a new bed I needed that weekend. The bed was promptly delivered on Saturday morning. Something 99% of other bed suppliers couldn’t do without waiting 6-8 weeks. I co... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Our branches at Coldhams Road in Cambridge and 50-54 Westgate Street in Ipswich continue to offer our own value for money range right up to the most exquisite Hypnos brand, as supplied to many five star hotels around the world. We stock beds and mattresses by virtually every major manufacturer including top brands such as Dunlopillo, Hypnos, Kaymed, Relyon, Sealy, Silentnight - plus a selection of great value ranges from smaller manufacturers. Prices start from as little as £69 for a single mattress and go up to over £4,000 for a top-of-the-range Hypnos Divan set. And because we have been established in Cambridge for over 100 years and trade from our own premises with over 20,000 feet of space we are able to buy in bulk at reduced prices and then pass these savings directly on to you.
Dane kontaktowe
Restwell House Coldhams Road Cambridge, CB1 3EW, Cambridge, Zjednoczone Królestwo
- 01223 411311
- support@belfastbeds.co.uk
- belfastbedsuperstore.co.uk
4,7
Doskonała
229 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A decent experience.
We visited Belfast Beds a few times before making a final decision on the bed. At all times, the staff were very patient and did not pressurise us. We felt we were given honest and fair advice. We were pretty happy with the final price we paid.
Delivery was on time. There was a slight problem with the configuration of the drawers. But this was set right by BB fairly quickly.
17 lutego 2023
Odpowiedź od Belfastbedsuperstore
Thank you for the 5 star review, we hope to see you again in the future.
Kind Regards, The Belfast Beds Team.
Odpowiedź od Belfastbedsuperstore
Thank you for the 5 star review, we hope to see you again in the future.
Kind Regards, The Belfast Beds Team.
NEVER BUY FROM THESE GUYS
NEVER BUY FROM THESE GUYS. you'll sooner or later pay from your backbone.
I bought a mattress and bed frame. I was concerned only about the mattress. Third day had shoulder pain, I tried to confirm if I was wrong or because of sleeping posture, used for next a week or so. Called the customer service in Cambridge and was told CEO is gone for holidays.
They will let you sleep in pain regardless and will enjoy their holidays in fun. Previous ratings are not true. Regretting now☹
21 stycznia 2023
Opinia niezależna
Odpowiedź od Belfastbedsuperstore
Thank you for your message.
We are sorry that you are unhappy with your purchase. Unfortunately as the mattress was not faulty and had been used the best solution we could offer was for you to exchange the mattress for another model. Unfortunately you refused this gesture so there was little more we could do.
Kind regards,
Belfast Beds Team
Josh was knowledgeable and definitely…
Josh was knowledgeable and definitely not pushy. It made finding my new mattress more relaxing. Very happy to find that Belfast Beds is still open!!
30 stycznia 2023
Odpowiedź od Belfastbedsuperstore
Thank you for the 5 star review, we hope to see you again in the future.
Kind Regards, The Belfast Beds Team.
HIGHLY RECOMMENDED
Jack was very helpful and informative. A pleasure to try out several beds & mattresses. Left alone to make our own decisions.
HIGHLY RECOMMENDED.
5 lutego 2023
Odpowiedź od Belfastbedsuperstore
Hi Paul, thank you for the review. Very kind comments.
Best wishes from all of us at Belfast Beds.
Firmer than showroom mattress replaced - v. helpful.
Mattress delivered seemed firmer than showroom one. Alex agreed and arranged a re-make by manufacturer which was super helpful.
26 stycznia 2023
Opinia niezależna
Odpowiedź od Belfastbedsuperstore
Thank you for the 5 star review, we hope to see you again in the future.
Kind Regards, The Belfast Beds Team.
Fun delivery chaps lugging a very heavy…
Fun delivery chaps lugging a very heavy new mattress up into my loft conversion bedroom.
27 stycznia 2023
Odpowiedź od Belfastbedsuperstore
Thank you for the 5 star review, we hope to see you again in the future.
Kind Regards, The Belfast Beds Team.
To the point and efficient
28 stycznia 2023
Odpowiedź od Belfastbedsuperstore
Thank you for the 5 star review, we hope to see you again in the future.
Kind Regards, The Belfast Beds Team.
Odpowiedź od Belfastbedsuperstore
Thank you for the 5 star review, we hope to see you again in the future.
Kind Regards, The Belfast Beds Team.
fabulous floor standing headboard
I am delighted with my new floor standing headboard.
It was delivered and fixed to the bed quickly and efficiently.
The staff are all very helpful and friendly and the prices are good.
19 stycznia 2023
Odpowiedź od Belfastbedsuperstore
Thank you for the 5 star review, we hope to see you again in the future.
Kind Regards, The Belfast Beds Team.
Excellent and friendly service
Excellent and friendly service. Very professional. Would definitely recommend!
17 stycznia 2023
Odpowiedź od Belfastbedsuperstore
Thank you for the 5 star review, we hope to see you again in the future.
Kind Regards, The Belfast Beds Team.
New mattress
Helpful assistant over alternative mattresses to choose from. Ordering simple except, it transpired, they recorded my mobile number completely wrong. Mattress delivery was much later in the day than they had said they could do which could have been difficult but fortunately not. Mattress seems good.
10 stycznia 2023
Absolutely dissatisfied with the…
Absolutely dissatisfied with the incompetent company and its unresponsive management.
I purchased a £800 double mattress back on August. It was supposed to be delivered within 2-3 weeks but it was only delivered on the 6th week. A month after receiving the mattress, I realised that the topper lost all firmness and shape. We addressed the matter face to face in Ipswich shop and via email. The company took 5 weeks to come home and see the mattress. I am still awaiting for their report. It’s been 4 months. Traders are responsible for making sure that the products they offer and sell to consumers are accurately described and displayed, my mattress consistency has never looked like the one displayed in the shop.
Trading standards should be aware of their inconsistency.
I have also read some of the other reviews and it’s surprising that most of them reward a good customer service but not a purchase.
10 stycznia 2023
Opinia niezależna
Odpowiedź od Belfastbedsuperstore
Dear Mrs. Gutierroz
Thank you for your review. We are sorry that you have had a frustrating experience. Unfortunately, it appears that we had the wrong email address for you on our system so when we forwarded the Independent report from Furniture Care on the 6th of December it was sent to your incorrect email address.
The report, which you now have a copy of, states that they found no fault with the mattress when they inspected it. They did note that you have incorrectly assembled your Beech Sprung slats on your existing bed frame upside down. This over time could cause a problem as the mattress is not being properly supported.
Once again we are sorry for your disappointment and frustration but we do hope that receiving the report and the advice from Furniture Care has given you some peace of mind.
Kind Regards,
Belfast Beds.
Friendly personal service
Friendly personal service. Great range of beds. Quick deliveries
10 stycznia 2023
Odpowiedź od Belfastbedsuperstore
Thank you for the positive review - Belfast beds team
Great customer service
8 stycznia 2023
Odpowiedź od Belfastbedsuperstore
Thank you for your positive review - Belfast Beds Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.