Belfast International Airport Recenzje 

258
Wynik TrustScore: 1.5 na 5

1,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Gambling Machines in Lounge area, previously Oasis gambling now Merkur. There is no getting away from these places. Such bad place too put these with no care for for the people with passing through,... Zobacz więcej

Oceniono na 1 z 5

Please please do not pay for “premium security” (fast pass) as there is none and avoid the business lounge at all costs. Awful food, no soft seats and a limit of 2 drinks per person. If there was an a... Zobacz więcej

Oceniono na 5 z 5

I just wanted to praise the Duty Manager, Lorna Crone for her kindness, calmness and professionalism. Had it not been for her intervention last Friday my wheelchair bound father and I would have miss... Zobacz więcej

Oceniono na 1 z 5

The queues at passport control were horrendous just over an hour ! I also question the safety of the queuing system if an emergency occurred the only way out would be at either end, there would be may... Zobacz więcej

Informacje dotyczące firmy

  1. Lotnisko
  2. Linie lotnicze
  3. Transfer lotniskowy
  4. Wyszukiwarka lotów

Informacje przekazane przez różne źródła zewnętrzne

5 NM northwest of Belfast in Northern Ireland. Formerly known as Aldergrove Airport, after the nearby village of Aldergrove, Belfast International is Northern Ireland's busiest airport and the second busiest airport on the island of Ireland after Dubli...


Dane kontaktowe

1,7

Bardzo słaba

Wynik TrustScore: 1.5 na 5

258 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,7

Wszystkie recenzje

(258)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 47

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Worst airport ever

Worst airport ever. Tonight we were left on the runway for 2 hours. Flight arrived at 9pm. Now waiting on luggage it’s 1:30am. Really busy, a lot of angry people. Awful awful airport. This is not the first time this has happened to us. In future we will be flying from belfast city or Dublin airport. Absolute disgraceful 🤬

5 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Flight delayed

Flight delayed, no where near enough seating (or flight schedule viewing screens), people sat around on the floor all over. Paid almost £20 for fish and chips and cafe seat - cafe shut at 9.20pm and everyone kicked out 🤦🏼‍♀️

Toilets are a throw back to 70s, the place is drab, dark, tired, weary and needs a complete overhaul. Seemingly, lots of £££ being spent on tarting up the outside when actually the departures and arrivals areas need serious attention.

Echoing other comments, seems crazy to have multiple scanners and only a couple operational whilst there are enormous queues? On the plus side, staff were friendly though obviously very stretched.

Imagine there must be serious operational management issues. Sadly/embarassingly it's an 'International' Airport in name only.

3 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

The queues! run to catch your flight!!!

The queues …
The employees shouting through the security absolutely ridiculous and unprofessional yet it seems normal in Belfast..
Not enough lines open almost didn’t make the flight despite being there 2hrs 15mins prior and no announcement if the flight will wait or fly without you..
I’m embarrassed living here I really am.
The airport feels like 100 behind

28 grudnia 2024
Opinia niezależna
Oceniono na 2 z 5

£millions spent and yet again the…

£millions spent and yet again the airport pulls defeat from the jaws of victory. The security section has the most up to date equipment available and yet no sign to say what to take out of bags (or keep in) not a single sign. Then too few staff, so it all bottlenecks again - all in all, such a shame where even some basic management and thought could make this so much of a better experience

30 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

A big thankyou to Duncan at Belfast…

A big thankyou to Duncan at Belfast international airport police security. Duncan helped get my son’s hand luggage safely back to him after someone had mistakenly taken it. Duncan was very professional, helpful and friendly throughout

23 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Very welcoming staff

I travel through Belfast international at least 6 times annually.
I have always found it excellent.
Every member of staff that I ever encountered have been very pleasant and helpful.
Particularly border control.They always give a warm jolly welcome on return .
Keep up the great work

19 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

0 star is what is deserved

0 star is what is deserved
Appalling attitude from the female supervisor at security waited nearly 30 minutes for a bag to checked not only was this so called supervisor causing stress to customers abut also to the members of her team by refusing to help a member of staff absolutely disgraceful should be sacked for been disrespectful to customers and her team

16 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Rank

If you're flight is delayed past 2330, you're basically screwed. You need to pay £70 to a cabbie off the meter and the airport management doesn't understand that reflects badly on their airport.

16 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

If I could leave 0 star I would

If I could leave 0 star I would. It’s the cheapest mankiest airport in the UK. Absolutely scandalous the owners promised an amazing refurb - now it’s like a second hand ikea store. Deeply depressing place to be.

26 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Arrived at the Airport in good time yet…

Arrived at the Airport in good time yet we missed our flight due to security queue, and only 2 lanes out of the 6 open for the amount of people security couldn't give a toss, many missed the flights would never fly in or out of there again pay the extra and use the city airport wife suffered an asthma attack because of it airport complaint going in tomorrow

25 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

I was in the queue through security on…

I was in the queue through security on Sat 9th November- it was a shambles only 2 security lanes open - unhelpful staff - so many people missing or on the verge of missing flights- it was thee most stressful situation!!!….. An airport that facilitates flights but cannot process the passengers is not fit for purpose!!
Unfortunately looking back at the comments on this site- nothing has changed over past few months- this is an ongoing problem- so the apologies about staff shortages is just lies!
It will be a very long time before we put ourselves through such a stressful situation!
How can they call themselves an ‘International Airport’….. embarrassing!!

9 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

it is a sad place on many levels

Having Dublin Airport which operates at its full capacity just two hours drive from Belfast should normally be a dream opportunity for an other international airport close by to expand its destinations list, flight frequency, attract new passengers (including the ones from NI who have no option now but to travel from Dublin).
But not for BFS ... Management at Belfast International Airport just does not see it as a chance, they seem to be happy with the existing domestic flights and just a few international ones once or twice a week.
Their it is as it is and why bother attitude seem to apply to basically everything at this airport and everyone can clearly see it from the moment of crossing the airport doors.
Its happening for so many years now that I doubt anything will change anytime soon ... unless someone competent will take over the management of this airport.

2 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Absolute disgrace!

Do the management of this airport not take into consideration or even read the customer reviews? This is an appalling airport and an absolute disgrace to N. Ireland. Yet nothing ever changes! The customer always suffer.

8 października 2024
Opinia niezależna
Oceniono na 1 z 5

Worst airport in the UK

If I could rate it less than one I would. This is the worst airport in the UK. Security queue right back to the door on a Sunday morning in the off season. Why do they even have six security lanes and six new scanners if they only ever use two? Baggage reclaim is absolutely shocking. You will be waiting on your bags for over an hour while other people’s bags (who aren’t even through passport control) sit there taking up the whole carousel (again only two). This airport has a serious operations management problem, chronically short staffed, and clearly underpaid, overworked staff.

3 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

We have flight to Turkey with 3 kids on…

We have flight to Turkey with kids on September one child was 8 months. We have baby food Ella's pouches for him for our holidays for all week.so we arrive 2 hours before our flight and security department we stuck with baby food young girl she checked every single pouch which we had 20 for baby.so takes ages to get back hes luggage..then we heard last call to our flight...we ask her how long she checking she said i have check all.we said our flight could be missed she said i still have check all i can't give back to you..so that was option leave baby food to her or missed our flight..so i said her you check 6 pouch in half hour and you still don't understand nothing wrong with then it's baby food she said i don't care..so i said look if you need baby food keep it give our bag and we run all the way to plain..we was last people get in plain with 3 kids..so she wasn't human..even i have different liquids in my bag whick nobody check them...we was very angry about this...when you check on Google information about baby food which says we allowed all baby food. So whats right i don't understand...

24 września 2024
Opinia niezależna
Oceniono na 1 z 5

Shambles of an airport

Shambles of an airport
Parking over priced and a long walk in rain to building
Bag drop for easy jet is not bag drop. They have one member of staff at a desk and you queue for an hour just like an old check in desk. So not bag drop at all like any other airport or airline
New scanners, great one open!!
Security staff are poorly trained, rude and bad mannered
Facilities limited over priced and entire airport is dirty
Compared to Belfast City or Dublin airport this place is an embarrassment
Avoid if at all possible

16 października 2024
Opinia niezależna

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej