OVERPRICED RUBBISH. NOT RECHARGEABLE it has a USB cable to power not charge. So either batteries or power/powerbank. Neither what I wanted. Took almost a month to be delivered and packaging was damage... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Shipped quickly to me what makes it great is there’s a few colour choices, which is perfect silver black and I think white now when I bought mine, they were silver and black works like a charm. I boug... Zobacz więcej
Reakcja na opinię
One of the best products, but simply it is very genius and very smart, not harmful in any way No more annoying flies outside the house that spoil your outdoor fun. You must say goodbye to any embarr... Zobacz więcej
This special BugFan makes a wonderful accent to your food portions. Because it makes eating outside fun. Since flies are always searching for food, whether in a clean environment or not, I have witnes... Zobacz więcej
Informacje dotyczące firmy
- Sklep
- Sklep AGD
- Sklep z grillami
- Sklep z artykułami domowymi
- Sklep z materiałami architektury krajobrazu
- Sklep z artykułami dla gastronomii
Napisane przez firmę
Welcome to Belfans! We're a team of passionate individuals who are dedicated to providing you with the most effective and reliable solutions for controlling flying insects. We understand the frustration and inconvenience that flies can cause, especially during the warm summer months when we all want to spend time outside. That's why we've made it our mission to develop high-quality fly repellent fans that are designed to keep pesky insects at bay, allowing you to enjoy your outdoor spaces without any interruptions. Our fly repellent fans are equipped with dots that refract/bend light which scares the insects. Bending light is not a part of their DNA. In their little fly minds, the bending colored lights are not normal in nature and it appears dangerous to them. They will always choose to go somewhere else. Our fans are not only efficient, but also stylish and easy to use, making them the perfect addition to any outdoor setting, whether it's a backyard, patio, or even a restaurant or cafe. Our team is committed to providing exceptional customer service, and we're always here to answer any questions you may have about our products. We believe in building strong relationships with our customers, and we're dedicated to ensuring that you have a positive experience with our brand from start to finish. Thank you for choosing Belfans, and we look forward to helping you create a fly-free outdoor environment!
Dane kontaktowe
5 St. John's Lane, EC1M 4BH, London, Zjednoczone Królestwo
- +44 2038070028
- info@belfans.com
- belfans.com
3,6
Średnia
242 recenzji
Odpowiada na 66% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
OVERPRICED RUBBISH, NOT RECHARGEABLE.
OVERPRICED RUBBISH. NOT RECHARGEABLE it has a USB cable to power not charge. So either batteries or power/powerbank. Neither what I wanted. Took almost a month to be delivered and packaging was damaged. No reply to any queries. One functions, one half heartedly turns. Will be returning for a refund if I can get hold of anyone!
5 maja 2026
Opinia niezależna
Follow up from my review on the 6th
Follow up from my review on the 6th
After posting the review I got an immediate reply from Belfans ( funny how a little negative review works) They sent me 2 new fans that are in worse shape than the first ones , they we’re wrapped in bubble wrap and stuffed into small bag. Interesting to see what their next move will be
6 września 2025
Opinia niezależna
I have tried to return it as it doesnt…
I have tried to return it as it doesnt work for us and NO reply to emails and NO reply on the phone!!
aftre this was sent i recieved an email giving me a full refund no need to send back thanks
3 września 2025
Opinia niezależna
Odpowiedź od Belfans
Thanks for the feedback. We’re sorry for the inconvenience you experienced. We have already responded to your email, so please check your inbox and spam folder. The issue has now been resolved.
Invisible customer service
I ordered two fans, one works, the other does not. I emailed over a week ago to customer service, no response, very poor.
17 lipca 2025
Opinia niezależna
Odpowiedź od Belfans
Sorry to hear one of the fans isn’t working, and you haven’t had a reply. Our other mailbox has been having issues. Please email us at support@belfans.com so we can look into this for you right away.
They don’t work after replacing…
They don’t work after replacing batteries
16 lipca 2025
Opinia niezależna
Odpowiedź od Belfans
We’re really sorry to hear that the item isn’t working even after replacing the batteries. That’s not the experience we want you to have. Please reach out to us at support@belfans.com, and we’ll be happy to assist you and make things right.
A few years ago I bought a Belfans fan …
A few years ago I bought a Belfans fan and it was absolutely brilliant used it ever since . A month or two ago we sent off for another one. It’s taken a month or so to arrive and it doesn’t work. I’ve sent an email explaining what’s happened, haven’t heard anything as yet. Watch this space I have just heard from Belfans and they have been fantastic in putting it right .thank you
3 lipca 2025
Opinia niezależna
Odpowiedź od Belfans
Hi Alan, we’re sorry to hear that your recent experience hasn’t matched the great one you had with your first Belfans fan. That’s not the standard we aim for. Please send us an email at support@belfans.com with your order details so we can investigate this matter and assist you in resolving it as quickly as possible.
Odpowiedź od Belfans
We're sorry to hear that you’re unhappy with your purchase. We understand how frustrating it must be when a product doesn’t meet your expectations, and we’d like the chance to make it right. If you could get in touch with us at support@belfans.com, we’d be happy to troubleshoot the issue or arrange a replacement or refund depending on the situation. Your feedback is important to us, and we genuinely want to help resolve this.
Looking forward to hearing from you and turning this experience around.
Belfans changed our backyard…
Belfans changed our backyard experience. We no longer have bugs flying around when we eat. Its a great product that I highly recommend!
9 czerwca 2025
Opinia niezależna
I have been a long time customer and I…
I have been a long time customer and I love this product. Highly recommend!!
29 maja 2025
Opinia niezależna
Great product
Great product! It came in a timely manner and works perfect!
29 maja 2025
Opinia niezależna
Odpowiedź od Belfans
Thank you for the the great review Ms. Messner! Enjoy!
Great product and very reliable
Great product and very reliable. Received my fan quick and works as it's supposed to!
29 maja 2025
Opinia niezależna
Arrived On Time and Work Great
We suffered from bugs and mosquitoes, which made it hard for our family to eat outdoors. I ordered Belfans. They arrived on time, and work great. Made our outdoor living enjoyable again!
29 maja 2025
Opinia niezależna
Odpowiedź od Belfans
We appreciate the great review Mr. Todd!
Long time customer love the product and…
Long time customer love the product and very reliable!
26 maja 2025
Opinia niezależna
This fan only spins well when held…
This fan only spins well when held upside down. We have tried several tables and fan will only spin slowly about two turns then stops. We are unable to use it.
6 maja 2025
Odpowiedź od Belfans
I will have my customer service department get you out a replacement. Sorry for the inconvenience. Have not had that problem before.
Ridiculously long time to wait
Ridiculously long time to wait. In fact I still haven’t had them and when I chased them up I was informed they are being shipped from outside the country (despite the address being in London). Why they don’t say give it a month, I do don’t know.
Their reply is talking rubbish. They have now arrived, ordered 2. Horrific quality and one is broken on arrival. Avoid
7 maja 2025
Odpowiedź od Belfans
We’d like to clarify that your order was placed on May 7 and not a month ago. It was delivered today, well within our stated delivery timeframe of 5 to 12 business days after shipment. While we do ship internationally, we’ve made sure to clearly display our expected delivery times on our website so customers can make informed decisions before ordering. You can find this information on our Shipping Policy page. We understand the wait may have felt long, but your order was delivered as promised and within the timeframe we’ve committed to.
Regarding the broken fan, we’ve reached out to you to request more details so we can resolve the issue quickly. We’re still awaiting your reply and are ready to assist with a solution as soon as we hear back. We value your feedback and appreciate your patience. Please feel free to respond to our email so we can help you further.
Odpowiedź od Belfans
We always do our best to help quickly, but in this case, we weren’t contacted before this review was posted. Your order is currently on its way to the local courier for final delivery and is still within our average delivery timeframe of 5 to 12 business days after shipment. If you could please email us at support@belfans.com, we’ll make sure to look into it right away and help resolve the issue for you.
Odpowiedź od Belfans
We’re sorry to hear that your order hasn’t arrived yet. We always do our best to help quickly, but in this case, we weren’t contacted before this review was posted. If you could please email us at support@belfans.com, we’ll make sure to look into it right away and help resolve the issue for you.
Great product
Great product. Keeps flies away and super easy. Highly recommend!!!
12 maja 2025
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.