Beacolors Recenzje 

158
•
Wynik TrustScore: 3 na 5

3,1

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

A fantastic shopping experience! They ship directly from a dedicated U.S. warehouse, so I receive my orders very quickly. Whenever I encountered an issue with my purchase, their customer service team... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I recently tried some hazel contact lenses, but unfortunately, my experience was a bit rough. After putting them in, my eyes turned red, and for a couple of days, I had difficulty seeing in any kind o... Zobacz więcej

Oceniono na 1 z 5

Horrible customer service. I order contacts every month from different companies and receive product within 3 weeks! I ordered with Beacolors on Dec 4th 2024, it has Been 6 weeks and they state it is... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I thought Beacolors was very innovative in their color selection and in the fact they expanded out of China with a U.S warehouse. They are very customer proactive and offer tracking immediately, they... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca soczewek kontaktowych
  2. również w kategorii:
  3. Hurtownia kosmetyków
  4. Kosmetyki

Napisane przez firmę

Beacolors is a manufacturer of soft colored lenses. We provide customers with a variety of high-quality and safe contact lenses, including natural color lenses, Halloween lenses, anime role-playing lenses, daily and monthly lenses, and lens wearing and cleaning tools. Free shipping for more than 3 pairs, OEM wholesale is supported, and we are very happy to provide fashion, beauty and health to every customer who loves colorful perspectives. Wearing our certified colored contact lenses, you will see the world in a completely different and better way!


Dane kontaktowe

3,1

Średnia

Wynik TrustScore: 3 na 5

158 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,1

Wszystkie recenzje

(158)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

I received my contacts I ordered four…

I received my contacts I ordered four pair. The color that I wanted the most was damaged when I received them. But since I had the other three pairs I did not really worried about it.

30 czerwca 2024
Opinia niezależna
Logo Beacolors

Odpowiedź od Beacolors

First of all, thank you for your support and love. If the lens you received is damaged, please contact our customer service email services@beacolors.com or contact us through online communication as soon as possible. After verification, we will handle this problem for you.

Oceniono na 4 z 5

Lenses are just a touch too big but I…

Lenses are just a touch too big but I love all of the colors!!

1 lipca 2024
Opinia niezależna
Logo Beacolors

Odpowiedź od Beacolors

Thank you for your support! The lens is too big maybe because the diameter you choose is too big. Normally, a lens with a diameter of 14.2mm can meet the needs of most people.

Oceniono na 3 z 5

They were darker than pictured when I…

They were darker than pictured when I bought them. I was looking for more of a lighter brown as I have brown eyes already

11 czerwca 2024
Opinia niezależna
Logo Beacolors

Odpowiedź od Beacolors

We're overjoyed to know that you were pleased with our Lenses. Thank you for your kind words!

Oceniono na 4 z 5

The look really nice

The look really nice! I have deep brown eyes and the blue really look good !!

27 czerwca 2024
Opinia niezależna
Logo Beacolors

Odpowiedź od Beacolors

Thank you for taking the time to share your positive experience with us. It means a lot.

Oceniono na 4 z 5

I love them

I love them, but others seem to have a hard time seeing the heart shape.

27 czerwca 2024
Opinia niezależna
Logo Beacolors

Odpowiedź od Beacolors

Thank you for taking the time to share your positive experience with us.

Oceniono na 4 z 5

Love them all there are perfect did you…

Love them all there are perfect did you know it states on some of the boxs they last up to a year way better than monthly.

27 czerwca 2024
Opinia niezależna
Logo Beacolors

Odpowiedź od Beacolors

Your feedback serves as a great encouragement to our team. Thank you for your wonderful review!

Oceniono na 4 z 5

They are awesome there's no other way…

They are awesome there's no other way to explain how great they are and the look is simply amazing I guess so many compliments they are so worth getting you guys offer the best deals that's why I've ordered so many times I have so many different colors I just live your contacts people need to check these out and purchase them.

27 czerwca 2024
Opinia niezależna
Logo Beacolors

Odpowiedź od Beacolors

Your feedback means the world to us! thanks for your support!

Oceniono na 1 z 5

Parece que mis lentes de contacto han viajado por el mundo entero

Todavía sigo esperando mis lentes de contacto y la última notificación que recibí fue junio 17..en tránsito 😡

6 czerwca 2024
Opinia niezależna
Logo Beacolors

Odpowiedź od Beacolors

Hola, hemos verificado que su paquete se envíe a Puerto Rico y actualmente se encuentra en trámite de despacho de aduana. Debido a las recientes inspecciones más estrictas de productos importados y exportados en los Estados Unidos, el despacho de aduana será más lento. Todavía estamos haciendo un seguimiento. Una vez liberado por la aduana, se entregará a la oficina de correos para su entrega. El plazo de entrega sería un poco más largo, pero te garantizamos que los productos te llegarán en buenas condiciones.

Debido a que no tenemos derecho a controlar la entrega internacional, si desea conocer más detalles sobre el seguimiento, puede recomendar coordinar con el servicio postal local para verificar cierta información sobre este paquete.
Número de seguimiento#LM100371596CN
Llame al: 1-800-275-8777

Oceniono na 1 z 5

My Package is in Limbo

I would really like to give a great review but my experience has been a bit of a nightmare. I ordered on 5/5 and was given a tracking number for 17 tracking to track my package. I began to panic when I saw it was coming from over seas, but had already ordered an decided to give it a shot after seeing that there were a decent amount of satisfied customers/reviews. Unfortunately the sender confused the “5” in my address for “3” and the package was sent to an undeliverable address. I reached the sender to be told there wasn’t much they could do. I attempted to place a memo on the site with the correct address and the package was marked undeliverable. I was able to get ahold of the sender who gave me another tracking number for USPS and when contacting them was told by an agent that they were unable to deliver the package and it was at my local post office this on 5/24. I work long hours during the week and was able to get there today Saturday 5/25/24 just to be told they did not have it and can’t find it and will have to wait after the holiday to speak to one of the master postman who could speak with the carrier in hopes to locate the package. 😔
It’s been defeating trying to track it down all on my own. If I were able to get this rectified I would consider updating my review but right now I may be at a loss and feel this review is fitting of the experience I am currently having, as I am out the money and no one seems to know where my package has gone.
My order number is 4PX3001104469578CN
And USPS tracking is 92612927005455000800634349

24 maja 2024
Opinia niezależna
Logo Beacolors

Odpowiedź od Beacolors

Sorry to bring you a bad shopping experience. What is your order number? Can I check your order? Regarding the order address, the logistics order will be printed and shipped based on the address you filled in when placing the order. If your address is incorrect, please check whether the address information in your personal center is correct. Regarding the order, the order is transported through the logistics provider we cooperate with, so once the order is sent from the warehouse and arrives in your country, we have no control over the delivery issues, but we are happy to feedback your questions to the logistics carrier. Urge them to deliver as soon as possible, please understand.

Oceniono na 1 z 5

I ordered when they had the buy 3 get 4…

I ordered when they had the buy 3 get 4 free or something like that. I got the 3 pairs and that's it for 67 dollars. I had to set up a dispute today with pay. DONT ODER FROM THEM HUGE SCAM.

11 maja 2024
Opinia niezależna
Logo Beacolors

Odpowiedź od Beacolors

Hello, we checked your order and found that you bought 7 pairs of lenses and have received -$34.97 rebate (Buy 4 free 3 offer). The order was split into 2 packages and sent out. The first 3 pairs of lenses you received were sent from the US warehouse, the remaining 4 pairs are shipped from Hong kong warehouse and still in transit, track with link: https://track.4px.com/#/result/0/4PX3001097058001CN. We have updated you with a fulfillment notification containing logistics information for 2 packages.

Oceniono na 5 z 5

I went for it!

I went for it, to get the big discount, and bought 3 pairs of color contacts at once. I bought blue, green and purple. They were all as brightly colored as depicted and each pair came with their own carrying case.
Delivery was that of normal experience and the packaging was done very well. No boxes were smashed or damaged in any way. I had no reason to use their customer service as I have had no issues with Beacolors or the contact lenses I received. I was also kept informed about the progress of my order along the way.
My eyes are normally a light grey sometimes pale blue color and my pale complexion and black hair can cause difficulties in my makeup choices. These brightly colored eyes, allow me to pick the right color eyes to go with the outfit I'm going to wear. Everything can match and that lets me express myself instead of always looking so pale and washed out.
*Updated due to spelling issues and my OCD issue…lol.

20 kwietnia 2024
Opinia niezależna
Logo Beacolors

Odpowiedź od Beacolors

amazing! It is our honor that our products can help you and gain your love and support.

Oceniono na 1 z 5

I received my package today,I only had…

I received my package today,I only had one contact lens,had both packages but one didn't have a lens in it,will not recommend this company

17 kwietnia 2024
Opinia niezależna
Logo Beacolors

Odpowiedź od Beacolors

Dear customer,
We're sorry to hear you've had such a frustrating experience.
Please drop our customer services team with message or email to let them know all the details and we promise you we'll tailor a satisfactory resolution for you.

Oceniono na 1 z 5

The Free lenses aren't being deducted…

The Free lenses aren't being deducted at checkout

11 kwietnia 2024
Opinia niezależna
Logo Beacolors

Odpowiedź od Beacolors

Dear customer,

We're sorry to hear you've had such a frustrating experience.

For free lenses offer, just confirm you have 7 items in your shopping cart. The first level of Buy X Get Y Free Automatic Discount on our website requires at least 7 items. The system will automatically waive the fee for 3 lowest-priced pairs, but this discount cannot be combined with some special coupons.

If you qualified for the above-mentioned condition but still have no discounts, then please contact our customer service team with a screenshot proof. We promise you we'll tailor a satisfactory resolution for you.

Oceniono na 1 z 5

I placed my order and have yet to…

I placed my order and have yet to receive them yet I spent 30$ in total so I'm not recommending this site at all!! I just would like my money back

16 marca 2024
Opinia niezależna
Logo Beacolors

Odpowiedź od Beacolors

Dear customer,

We sincerely apologize for the inconvenience this has caused. Your order is now on the way to your place.

Please follow the link to track your shipment:https://track.4px.com/#/result/0/4PX3001030624928CN
Shipping status: 4PX3001030624928CN China to America 2024-03-31 11:21 Arrived shipping partner facility, usps awaiting item null (5Day(s))

======================================
Powered by track.4px.com

It usually takes about 10-20 days for the item to reach you, and a delivery date will be provided when USPS receives the package.

Since the items you ordered come from overseas warehouses, the delivery time would be a little longer, but we will guarantee that the products are delivered to you in good condition. If you are in urgent need of the order, suggest ordering directly from the US warehouse next time. It will only takes 3-5 working days to reach you.

Your understanding will be highly appreciated.

Oceniono na 5 z 5

After 10 Days I thought Scam Forsure

Its been 10 days now
I was unaware the shipment was from overseas. So i began to panic and i remembered Trustpilot After reading the negative reviews here as well as the positive. I felt like it was a 50 /50 chance that I received my package . My only relief was that I paid through PayPal and they don't waste time getting your money back.as well as assist you in reaching out to the company
which I did and customer service was really great they understood that I was in a panic because I have not received yet and Answer all my skeptical questions. Long story short? I have received my package just as they said I would. With a Deep Breath taken. I am so Greatful My contacts are as described. They are beautiful. I love them. I will order again from this company. For those of you who are skeptical as I was. I advise you order through PayPal. I ordered my package march14 2024 and I received it march 25 2024 Hopefully the time frame will help some of you who have been waiting over a week

14 marca 2024
Opinia niezależna
Logo Beacolors

Odpowiedź od Beacolors

We have seen your sincere message. We are trying our best to optimize the logistics delivery problem. We are deeply sorry for the inconvenience this has caused you. If you have any questions, please consult our customer service in time and we will reply to you as soon as possible.

Oceniono na 5 z 5

My experience was great I ordered 6…

My experience was great I ordered 6 packs of different colors and I received all 6 packs with no problems,and they also arrived on time.
I will be ordering more in the future.

29 lutego 2024
Opinia niezależna
Logo Beacolors

Odpowiedź od Beacolors

Thank you for your like, your satisfaction is our success.

Oceniono na 1 z 5

I wish I would have read these reviews…

I wish I would have read these reviews before ordering. It said free shipping if you order 3 or more. I ordered 3 and was still charged for shipping and what's even worse, they frkn only sent 2 NOT 3 AND THE 2 THEY SENT WERE THE SAME COLOR. What happened to the other 2 I ordered?? $56 bucks down the drain! Never Ever Again!! DON'T DO IT! SMH.

13 marca 2024
Opinia niezależna
Logo Beacolors

Odpowiedź od Beacolors

what's your order number? Please Sent me to check. If the product is from two warehouses, it will be split and shipped. If you have any questions, please contact us.

Oceniono na 1 z 5

I ordered $30.00 worth of colored…

I ordered $30.00 worth of colored contacts on 2-14-2024 and have yet to receive them. I've even called the so called number for this company, only to find out it's out of order. As far as I'm concerned they're a bunch of thieves. Only got one star cause I couldn't post without giving them something.

14 lutego 2024
Opinia niezależna
Logo Beacolors

Odpowiedź od Beacolors

What is your order number? I'll check it for you

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