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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Why all the bad reviews? I tentatively placed my order on 30/6 and received a confirmation email followed by another informing me my order had been dispatched. My Ni-Cd rechargeable battery arrived... Zobacz więcej

Oceniono na 1 z 5

If I could give no stars, I would. I’ve ordered twice from this company and have never received so much as an email. The phone number on the website is constantly engaged, which makes me think it is a... Zobacz więcej

Oceniono na 1 z 5

Order placed and acknowledgement received. Nothing at all since then. After 5 days tried ringing - line constantly engaged. Sent daily emails for 3 days (with delivery and read receipts set) - nothing... Zobacz więcej

Oceniono na 1 z 5

Bought some batteries for my walkie talkies. Specification numbers match exactly, but they are 1-2mm too long and so I can't use them. Emailed immediatelky and subsequently requesting return/refund -... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

306 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(306)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

missing items and unable to contact company

Placed an order on 25/8/2019 for 3 sets of 15 NiMH cells for my cordless tools totalling £131.35. Unlike others here I received confirmation of the order by email almost immediately. I received a despatch email on 4/9/19 and delivery was attempted on 5/9/19. I collected it from the local sorting office on 6/9/19. All great so far...

On checking the order 2 cells were missing - they were packed in boxes of 3 but one box had only a single cell and two pieces of packing foam. No mention of shortfall or back order on the delivery note.

I’ve tried calling 7 times over the past week - always engaged as noted by others. 2 emails have gone unanswered and webpage contact us form doesn’t work.

Next step is to contact PayPal and my credit card company....

Be careful - wish I’d checked these reviews sooner too....

UPDATE - 17.9.19
Since posting this review and raising the issue with PayPal, the missing two cells arrived. It may be that these were dispatched before I wrote the review above or contacted PayPal, but no despatch email was sent beforehand. I’ve raised the rating to average as the order has now been fulfilled to my satisfaction.

14 września 2019
Opinia niezależna
Oceniono na 1 z 5

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. Order never arrived. Telephone is always engaged. No reply to numerous emails. Only after threatening legal action did l receive a refund via paypal. This company is either at best abjectly useless or at worse is a scam. You have been warned, do not use.

1 września 2019
Opinia niezależna
Oceniono na 1 z 5

AVOID BATTERIESPLUS

DO NOT BUY FROM THIS COMPANY!!Sadly didn't see the very poor experience of others with this BatteriesPlus and received no battery over two weeks later and no response to email and telephone permanently engaged! Would give negative stars!!

30 sierpnia 2019
Opinia niezależna
Oceniono na 1 z 5

DO NOT use this company

DO NOT use this company. Fraud. Take your money and o not deliver goods. They don’t answer the phone and the online contact system does not work. No confirmation email sent either. Please report if you’ve used and also had a negative experience.

17 sierpnia 2019
Opinia niezależna
Oceniono na 5 z 5

Wow! Look at the terrible reviews .. "JEEEEZE!"

The battery in my shaver was kaput after many years.

I placed an order on 14/8/19 for a replacement Nickel Cadmium 1.2v 1100mAh tagged AA battery.

It arrived on the morning of 16/8/19.

I soldered the replacement into my old shaver. It fired right away. I ran the battery flat which took around 2 hours. I am now charging to full with the old charger which will take approximately 13 and 3/4 hours according to calculations.

Happy to have completed the transaction. Item works as intended. Delivery was swift. I will use batteriesplus.co.uk again.

16 sierpnia 2019
Opinia niezależna
Oceniono na 1 z 5

It´s impossible to return an item

I´m trying to reach them out to return the item I purchased. They don´t answer the email, don´t pick the phone up, and there is not way to send them a message through their website. I wish I would check reviews before placing my order there.

13 sierpnia 2019
Opinia niezależna
Oceniono na 1 z 5

DON'T TOUCH THEM WITH A BARGE POLE!

this is my first & last order with Battriesplus. I ordered 3 days ago and have not received any conformation what so ever, only a receipt from Worldpay which does not mean my order as been accepted, have made numerous attempts to contact them via their contact us page to no avail just keep going round in circles
DON'T TOUCH THEM WITH A BARGE POLE!

26 lipca 2019
Opinia niezależna
Oceniono na 1 z 5

Dreadful Company!

I ordered a Tom Tom replacement battery from this company five days ago but it has yet to arrive and they are not answering my calls or messages. The phone is constantly engaged and the capcha is not working so the message does not get sent. So, last evening I contacted my credit card company, John Lewis. Yes, the money had been taken and JL have kindly refunded it to my account. However, this company have already got the money and I see this is happening to lot's of other people!

19 lipca 2019
Opinia niezależna
Oceniono na 1 z 5

Terrible company

Terrible company. Placed an order 10 days ago but nothing has arrived. Tried calling and emailing but line busy and no response to emails. Sounds like a scam. Luckily only a small cheap order but still it's the principle.

17 lipca 2019
Opinia niezależna
Oceniono na 1 z 5

Generic battery despatched: Samsung battery ordered

Extremely disappointed in the product despatched: very obviously not the genuine Samsung product!
I frequently buy generic products from ebay suppliers and have even been known to buy an obvious fake product.
This time however I decided to avoid ebay and purchase what I expected to be the genuine product from a reputable UK supplier.
Lesson learnt: look at the reviews before buying but don't buy from this company.

16 lipca 2019
Opinia niezależna
Oceniono na 1 z 5

Placed my order 10 days ago and nothing…

Placed my order 10 days ago and nothing has yet arrived. I have tried phoning but the line reports as busy, I assume they are inundated with phone orders (probably not), more likely the phone has been left off the hook? I have sent the them an email and still no reply. I can only assume from the reviews I have niw read that this company really isn't worth dealing with!

Today I thought I would have a look at Google maps to see where the business is, and to my dismay, it is a residential address, which, under the circumstances, is probably not surprising; although, genuinely good business can thrive in such circumstances. However, it seems likely this business is simply a scam company. I shall now discuss with PayPal on how to reclaim my money.
Quite disgusted. Poor, poor, poor.

3 lipca 2019
Opinia niezależna
Oceniono na 1 z 5

Isn't this criminal?

Ordered some batteries on 18th June and paid with PayPal. Got an order acknowledgement but no shipping info. Waited for what I thought was a reasonable time then tried to ring them several times. Always engaged. Sent an email. No response. Looked online at reviews of this company and found trustpilot. Wish I'd found it sooner and not ordered from these people. They seem to be just taking peoples money with no intention of supplying. In my books thats fraud and theft. I did eventually get an email saying the batteries hd been despatched but that was a week ago and they haven't arrived. Opened up a PayPal complaint and got a PayPal response after a few days saying that Batteriesplus have said they would refund me, so PayPal closed my case! However there is still no sign of my refund or the batteries. Do NOT on any account order anything from these people. I intend to follow up some of the suggestions made by others for this matter to be investigated by those with the power to do so.

1 lipca 2019
Opinia niezależna
Oceniono na 1 z 5

THIEVES

Do not use this company ordered batteries total £11.15 on 18-06-19 batteries plus took money from my bank account on 19-06-19 and I still have not received batteries. Emailed several times phoned several times also but rings engaged 4 times then line goes dead. I wish I had checked reviews before ordering will be contacting google regarding this website to tell them it is fraudulent and to stop promoting it on their search engine.

26 czerwca 2019
Opinia niezależna
Oceniono na 1 z 5

Ordered a battery on 8th May

Ordered a battery on 8th May, still haven't received it (1st June). Phone is always engaged and they do not respond to emails. Unfortunately I did't check reviews before I ordered. If you do check these reviews, take heed and do not order from them.

1 czerwca 2019
Opinia niezależna
Oceniono na 1 z 5

I'm extremely disappointed with their service.

I'm extremely disappointed with the service provided by this company. Placed an order for a pack of batteries on the 1st May. A few weeks later no parcel arrived, so emailed them on the 14th May - no reply.

I've tired several times trying to call them (line engaged) and when i tried to email them through their contact form - the website is broken.

Avoid at all costs.

31 maja 2019
Opinia niezależna
Oceniono na 1 z 5

Placed an order

Placed an order, received the usual order confirmation but that is it, no further delivery confirmation, the telephone line always busy, not replying to any email, have asked for a refund via PayPal.

31 maja 2019
Opinia niezależna
Oceniono na 5 z 5

Excellent service

I ordered 10 X 1.2v ni-cad batteries to replace a 12v hedge cutter battery pack. Items arrived as stated well packed and reasonably priced. I was pleased with the service and highly recommend this company.

11 maja 2019
Opinia niezależna

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