Haven’t had the radiator installed, yet. But it looks great. The entire on-line purchase was excellent as was delivery/communications. Only minus was the company couldn’t give me a decent time band t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Delighted with my purchase. Had been looking for ages to get bath panel to fit . Glad i eventually found one. Great correspondence with your company !! Kept notified at all times. Would recommend yo... Zobacz więcej
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Unexpectedly, I received a call to arrange a delivery day, wheres most retailers just post stuff out. This was a nice extra touch. The swivel type bathroom tap, which is extremely difficult to come b... Zobacz więcej
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Fab company, best prices, fast delivery, no flaws, would definitely recommend. Ordered a whole Eastbrook bathroom suite, from them, thrilled with it really modern and excellent quality. Upgraded the b... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Looking for the best deal for your Bathroom goods? Well, you are in the right place! Here you can get top products for super low prices & FREE Delivery on orders over £249 to UK mainland! With lots of products for you to choose from we're sure we've got the perfect products at the right price for your budget! Take a look at our products - https://bathroomdeal.com/
Dane kontaktowe
Styles Lane, GL4 0XF, Gloucester, Zjednoczone Królestwo
- 0118 3247788
- sales@bathroomdeal.com
- bathroomdeal.com
4,7
Doskonała
159 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Shower Enclosure
Never heard about my shower enclosure for about a week.Then rang the lady and it was delivered the next day.Thank you .
24 maja 2023
Odpowiedź od Bathroom Deal
Dear Neil,
We really appreciate your order and review of your product and service!
Here at Bathroom Deal service is our top priority so we love to see our customer interacting with us via reviewing platforms.
We look forward to dealing with you again soon.
Bathroom Deal Team
Excellent price and free delivery
Excellent price and free delivery. Friendly delivery and product perfect.
23 maja 2023
Odpowiedź od Bathroom Deal
Dear Jeremy,
Thank you for taking the time to review your transaction with us!
We are glad that you are satisfied with your product and experience with us and look forward to dealing with you again soon!
Kindest regards
Bathroom Deal Team.
Excellent service and the item was…
Excellent service and the item was absolutely fantastic. Arrived on time.
I WOULD RECOMMEND THIS COMPANY. BRILLIANT
12 maja 2023
Opinia niezależna
Odpowiedź od Bathroom Deal
Good afternoon!
Thank you very much for your kind review, it means a lot to the team here at Bathroom Deal to know that our customers are receiving a great product and service!
We look forward to seeing you again.
Kindest Regards
The Bathroom Deal Team.
0118 324 7788
Sales@bathroomdeal.com
BathroomDeal.com
Basin order
This issue has now been resolved. BathroomDeal are not the company arranging delivery. This was not specified on completion of the order or on the confirmation email. If I had been aware then I would have answered the calls. Being self employed you get a lot of calls from outside the area that you work, so often they are ignored and not answered. I have altered my stars to 3 to reflect this and maybe BathroomDeal can improve customer service.
Ordered a basin form the company on the 4th May 2023. Received email to let me know the order had been received and a member of staff would contact me for delivery. As of the 10/11th May still no contact. Called company on phone line which went straight to answer phone. Left message for them to contact me but still no contact. One irate customer awaiting the fitting of their basin.
M Jepson
11 maja 2023
Opinia niezależna
Odpowiedź od Bathroom Deal
Dear Mr. Jepson,
Thank you for taking the time to write a review, Bathroom Deal is always striving to improve our customer's service, so your comments are very valuable to us.
We are sorry to hear of this issue but as with many other companies, we find it is more cost-effective and efficient to outsource our delivery service. The delivery service we use is a customer and communication-focused method where all our customers will get contacted to arrange the best day for delivery and also provide all the information regarding the delivery including timescales. They are also specialists in fragile goods handling which because of the nature of goods we sell is a very important factor.
According to our records, we left you a voicemail on 05/05 at 12.33 and again on 11/05 at 11.22 before arranging the delivery with you a little after the second voicemail. But if these were not received I can only apologize.
If you should have further questions or queries regarding your delivery or any of our products please do not hesitate to contact us.
Bathroom Deal Team
0118 324 7788
Sales@bathroomdeal.com
Good quality products
Good quality products, very good in value. Delivery was delayed by a day, constant phone and messages updates from them making sure it was delivered the day after. Will be buying from them again if redoing my bathroom.
27 kwietnia 2023
Opinia niezależna
Odpowiedź od Bathroom Deal
Dear Andy,
Thank you very much for your review! It means a lot to the team here at Bathroom Deal. We look forward to hearing from you again soon!
Kindest regards
Bathroom Deal Team
Excellent company and service
Excellent company and service, Charmaine was extremely helpful in all aspects of the transaction!
21 kwietnia 2023
Opinia niezależna
Odpowiedź od Bathroom Deal
Good Evening Howard,
Thank you for your very kind review, the whole team here at Bathroom Deal are thrilled that you have had a good experience with us and we look forward to dealing with you again soon!
Have a wonderful weekend!
The Bathroom Deal Team.
I ordered 2 shower screens from…
I ordered 2 shower screens from Bathroom deal and was contacted quickly to arrange delivery, the order was delivered on time. When I found a problem I was a little concerned as I had read the reviews on here. I rang bathroom deal and the lady on the phone was very helpful, immediately offering to collect and refund the order, however I said that I would just like a replacement and again that was sorted swiftly. I am really pleased with the screens and would definitely use Bathroom Deal again.
11 kwietnia 2023
Opinia niezależna
Odpowiedź od Bathroom Deal
Good Morning Lindsay
Thank you very much for the review, the whole team here at Bathroom Deal are extremely happy that you are satisfied with the service you have received and extremely grateful for the kind words. It's our pleasure to serve customers like you.
Have a wonderful day!
The Bathroom Deal team.
Really bad descriptions
Really bad descriptions, they are misleading with their pictures and you pay a lot of money for something that is far away from reality and what you expected. Avoid by all means!
16 marca 2023
Opinia niezależna
Odpowiedź od Bathroom Deal
Good morning Laricea,
Sorry to hear that, I see that you have placed 2 orders with us, 1 on the 7th of march for a Vantage shower side panel and a riser kit with soap dish, and then another order on the 9th for a vantage pivot shower door. Your order over the weekend has not yet been dispatched.
I would like to understand what part of our descriptions mislead you, and how the product differs from what you expected. Service is our top priority and we will work tirelessly to resolve your issue so that you get the products you require.
Please either respond to this message or email me at Logan@bathroomdeal.com and we can sort this out.
Please do not use this company!
I purchased an electric radiator which didn't come with the parts it needed to power it - this wasn't made clear on their website (they told me a pop up should have told me, but it didn't). After receiving the item and realising it wasn't compete they then told me I needed to pay extra (almost £150 on top of a £300 radiator), for those parts. I then asked for a refund to which they charged me £50 to process/return. I am coming to the end of a renovation project and have never had any issues with companies to this extent.
1 marca 2023
Opinia niezależna
Odpowiedź od Bathroom Deal
Hello Charlotte,
With an order of any radiator or towel rail, once you have chosen your required specification and added it to basket it will pop up with the additional items you will need, for example if I am repeating your process then it will first come up with the Fluid Filling service that you will require (which is where we fill the radiator and then fit your chosen element)
Once you have added this to basket you would then need to go through to the next step, where it will show you the elements that will fit this radiator, for example for the radiator you picked there is only one element that will fit, the Type A 100-Watt element.
Once you have added this you have finished the process.
If you follow this link, back to the product you processed, https://bathroomdeal.com/product/heating/heated-towel-rails/windrush-traditional-towel-radiator/?attribute_pa_width-mm=500&attribute_pa_height-mm=950&attribute_pa_fuel-type=electric
Then choose the 500 by 950 and electric heating method as you picked for your order then it will take you through this process.
As you can see there is a comprehensive process for helping you through your ordering process.
Kind regards
The Bathroom Deal Team
Absolutely fantastic company to do…
Absolutely fantastic company to do business with and the best prices for good quality. Great customer service too! Would definitely recommend
24 stycznia 2023
Opinia niezależna
Great product and super price
Great product and super price. The cheapest around.
Super fast delivery and excellent customer service.
8 listopada 2022
Opinia niezależna
Simply the best !
This company have been fab, going above and beyond to help me .
The best bathroom company I’ve dealt with whilst doing my shower room.
They answer their phones promptly are polite friendly and knowledgeable.
Thank you 😊
12 października 2022
Opinia niezależna
Was a bit sceptical at first due to…
Was a bit sceptical at first due to only 2 reviews.
Before placing my order I phoned to confirm there was stock, after placing my order the lady on customer service phoned me back to confirm and she was very polite.
Couple days later the delivery driver gave me a curtesy call which gave me time to be back to receive my goods.
Overall very happy with the service I received.
On a separate note if anyone reading this does have issues pls remember the people on customer service are there to answer phone the are not usually the company please remember that they are only human too.
12 sierpnia 2022
Opinia niezależna
Great experience all round
Great experience all round. I needed a particular radiator urgently and the woman in sales helped me get it marked as urgent with the delivery team. The delivery driver phoned me a few hours later saying he would deliver tomorrow and then phoned again in the morning to say when he was due to arrive. Product itself is excellent and for a very good price. Very happy. Thanks!
24 listopada 2021
Opinia niezależna
Poor and Rude Customer Service
The lady in customer service who said she's the manager was very rude. She was very aggressive after I called on Monday after already calling on Friday just to ask when it will likely arrive as the order has been delayed twice.
I asked her to please stop giving me an attitude and she just said that no because I'm giving her an attitude. Even though I was upset with 2 weeks of delays I was still talking calmly to her and did not deserve her mistreatment.
1 listopada 2021
Opinia niezależna
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